The Restaurant Times

MARCH 13, 2023

The Back of House Lingo The hustle and bustle of the back-of-house, the chaos that sustains the front-of-house (FOH), and the sheer urgency, mingled with various types of noises, create a different word in and of itself. Okay, not a complete language per se, but some code words that make communication easier.

Back of House 52

Back of House Front of House Communication Training 52

The Restaurant Times

JULY 5, 2020

The World Health Organization (WHO), in an interim report on Covid-19, recommends that consumers, as well as businesses, perform hand hygiene frequently, follow proper respiratory etiquettes, and regularly sanitize and disinfect the surfaces they come in contact with. . Build Trust By Communicating The Changes.

Sanitation 90

Sanitation Communication Front of House Pricing 90

7 Shifts

JANUARY 26, 2021

The traditional lineup of front of house and back of house is shifting, and will likely not go back to how it was before. Front of House vs. Back of House According to our latest study, the share of front of house shifts have dropped 7.6% There is simply less front of house staff right now.

Front of House 148

Front of House Accounting Back of House Server 148

Les Roches

MAY 24, 2023

You’ll also be responsible for planning staff training , such as making sure front-of-house staff know how to use any PoS (point-of-sale) system that you use, and ensuring that your kitchen staff all have appropriate food safety and sanitation training. Successful restaurant management requires a diverse skill set.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

Les Roches

MAY 9, 2023

You’ll also be responsible for planning staff training, such as making sure front-of-house staff know how to use any PoS (point-of-sale) system that you use, and ensuring that your kitchen staff all have appropriate food safety and sanitation training. You will also need to learn interpersonal skills and social skills.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

Modern Restaurant Management

MARCH 10, 2021

That means that waitstaff can digitally communicate with the BOH without losing the ticket itself. For example, you might remind your BOH routine responsibilities like sanitation or other prep work. From there, an API connects to your front-and-back-of-house to communicate the order.

Back of House 189

Back of House Front of House Reservations Information 189

Modern Restaurant Management

DECEMBER 28, 2020

With fewer front-line staff available for customer interactions we’re bound to see digital signage utilized to communicate instructions and order status as well. With safety being top of mind, venues will start offering optional safety packages at an additional fee – think PPE, deep cleaning and sanitizing stations.

Events 230

Events Sanitation Marketing Communication 230

Modern Restaurant Management

AUGUST 10, 2020

As restaurants have experienced dramatic changes in how they do business due to the pandemic, many small business owners have learned just how important a visual communication plan is for success. As restaurants reopen their doors once again, visual communication solutions help inform, direct and protect both customers and team members.

Communication 197

Communication Sanitation Front of House Information 197

Modern Restaurant Management

MARCH 25, 2021

That means that waitstaff can digitally communicate with the BOH without losing the ticket itself. For example, you might remind your BOH routine responsibilities like sanitation or other prep work. From there, an API connects to your front-and-back-of-house to communicate the order.

Back of House 88

Back of House Front of House Reservations Information 88

Modern Restaurant Management

JUNE 8, 2020

Restaurants owners across the country are cleaning, sanitizing, and organizing in preparation for reopening in the post-COVID-19 era. Common sanitation precautions being taken include lowered occupancy limits, mask requirements, and in-house social distancing. Cleaning/sanitizing/disinfecting. We’re open.

Sanitation 202

Sanitation Communication Download Document 202

Modern Restaurant Management

AUGUST 17, 2020

The biggest drops in staffing compared with the pre-pandemic period occurred in the front-of-house, which is not surprising given the limited dine-in operation capacity still experienced by many restaurants. ” Safety and sanitation also stood out as key factors with COVID cases continuing to rise throughout the country.

Download 197

Download Marketing Information Sanitation 197

Modern Restaurant Management

JULY 29, 2020

For large-scale restaurant operations, now is the time to double down on stringent standards, good customer communication, and consistent application of your standards. For franchises, that means making sure your evaluations and data collection house in order. Communicate Standards and Keep Everyone in the Loop.

Back of House 215

Back of House Communication Sanitation Front of House 215

7 Shifts

SEPTEMBER 28, 2020

However, those with experience on the front-of-house (FOH) side of restaurants know there's more to server duties than meets the eye. Sanitizing surfaces often has become extremely important during the COVID-19 pandemic. Server side work duties are just as crucial as primary duties.

Server 78

Server Sanitation Accounting Communication 78

Modern Restaurant Management

NOVEMBER 3, 2020

PDFs can be viewed on guests’ smartphones and other personal devices or on sanitized tablets provided by the restaurant (although awkwardly, plus they can quickly go out of date and don’t do much for your brand). Beyond safety, this saves on printing costs and keeps all those disposable menus out of landfills.

Front of House 218

Front of House Back of House Download Sanitation 218

7 Shifts

MARCH 16, 2022

You should also have a clearly communicated format for when raise discussions will be held, how much employees can expect to earn, and what promotion timelines look like. Communicate Company Goals and Values. For example, team communication software ensures employees can communicate with you and with each other in one central app.

Scheduling 148

Scheduling Server Communication Training 148

7 Shifts

FEBRUARY 7, 2024

Digital systems also give employees more autonomy and better tools for communicating their availability, which tends to increase engagement. Better team communication: Say goodbye to endless text threads, email chains, and whatever other inefficient methods your team uses to negotiate schedules.

POS Systems 125

POS Systems Scheduling Front of House Accounting 125

7 Shifts

JUNE 11, 2021

The traditional back-of-house and front-of-house roles are a relic of the past. Servers have become sanitation experts. My advice is to communicate with your manager about what success looks like for you. As the restaurant industry is going through a period of rapid change, it can be hard to keep up.

Server 143

Server Front of House Scheduling Back of House 143

Modern Restaurant Management

JULY 1, 2020

Reach3 is taking an ongoing look at consumer sentiment about restaurants and food retailing to determine how Americans really feel about issues such as sanitization, social distancing and the potential for exposure to infection and how they might be a barrier to visitation as restaurants reopen. Dining During COVID.

Travel and Tourism 180

Travel and Tourism Communication Training Sanitation 180

Les Roches

APRIL 3, 2023

This includes overseeing staff, inventory management, creating menus and pricing dishes, ensuring customer satisfaction, and adhering to sanitation and safety regulations. Restaurant managers must be knowledgeable about every aspect of their business, from front-of-house restaurant operations to food preparation and presentation.

Budgeting 52

Budgeting Customer Service Communication Training 52

EATER

MAY 19, 2020

Popescu notes that face-to-face interactions for a prolonged period of time (around 10 minutes) are more concerning, and several reports on community spread compiled and posted on Twitter by Muge Cevik, an infectious diseases and virology clinician and researcher at the University of St. The fewer people a diner interacts with, the better. “My

Sanitation 142

Sanitation Server Information Front of House 142

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. In the front of house, we are seeing more kiosk adoption. Especially when grocers are short of staff, constant sanitizing could fall through the cracks.

Catering 215

Catering Marketing Customer Service Front of House 215

Modern Restaurant Management

AUGUST 5, 2020

It can be used on any iOS or Android devices, providing a mobile POS for front-of-house staff to take customers’ orders or add to the digital tabs started by customers who scan the QR code on their table. These printers can charge a smartphone or tablet and communicate data using a single USB cable3 (cable not included).

Server 210

Server Marketing Bookkeeping Document 210

Modern Restaurant Management

OCTOBER 29, 2020

The Monogram Clean Force® Sink & Surface Cleaner Sanitizer is an EPA-registered, no rinse, 2-in-1 cleaner sanitizer that can be used against the virus that causes COVID-19 and helps prevent cross-contamination to keep staff and guests safe from foodborne illnesses. as the restaurant group’s front-of-house platform.

Catering 143

Catering Marketing Communication Events 143

Modern Restaurant Management

MAY 27, 2020

Added sanitizing stations. "PathSpot works alongside the food industry to promote handwashing and enhance a positive culture around sanitation, using data to help plan and protect against future risk," said Christine Schindler, CEO and co-founder, PathSpot. "I'm New and enhanced cleaning and disinfecting procedures.

L&D 176

L&D Sanitation Marketing Download 176

Modern Restaurant Management

JUNE 19, 2020

Health & Safety Measures : Businesses can tell consumers if they are enforcing social distancing, sanitizing between customers, mandating staff wear masks and/or gloves, providing hand sanitizer or contactless payment, and more, top photo. Seeing clean in action through front-of-house products, procedures and collateral.

Sanitation 145

Sanitation Information Marketing Document 145

Modern Restaurant Management

SEPTEMBER 23, 2020

BIBO will work on general sales, marketing and communication, brand development, and new product launches. These may include additional cleaning measures like sanitizing between seatings, contactless payment, social distancing via spacing tables, and employees wearing masks.

Marketing 207

Marketing Server Events Catering 207

Modern Restaurant Management

DECEMBER 31, 2019

Combined with limited space for product storage given the need to devote space to front of house activities, restaurant managers will need creative solutions to make their business more efficient. Dan O’Connell, CEO of Foodmix Marketing Communications. Off-premise dining is here to stay.

POS Systems 138

POS Systems Marketing Training Pricing 138

EATER

MAY 20, 2020

The groups behind Safety First plan to release more front of house guidance soon. Delivery vehicles should be cleaned and sanitized between deliveries. Utilize technology — mobile ordering, contactless payment, digital staff communications — to reduce person-to-person contact. Black Sheep Restaurant Group.

Sanitation 98

Sanitation Communication Front of House Information 98

EATER

MAY 14, 2020

The groups behind Safety First plan to release more front of house guidance soon. Delivery vehicles should be cleaned and sanitized between deliveries. Utilize technology — mobile ordering, contactless payment, digital staff communications — to reduce person-to-person contact. Black Sheep Restaurant Group.

Sanitation 98

Sanitation Communication Front of House Information 98