article thumbnail

Hospitality training: Courses and programs for hotels

SiteMinder

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To develop effective interpersonal communication skills for better interaction with guests and team members. To enhance cross-departmental communication, ensuring a seamless guest experience.

article thumbnail

A Simple Step to Improve Customer Satisfaction and Retention

Modern Restaurant Management

All food service managers want employees to be trained in the following key areas: Knowledgeable about the menu and menu item specifications. Safety and Sanitation. Managers need to have a means to effectively communicate time-sensitive subjects such as allergens and immediate safety concerns to the staff.

Training 153
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to be a restaurant manager

Les Roches

Being a restaurant manager means taking responsibility for the day-to-day operations of a restaurant. This includes overseeing staff, inventory management, creating menus and pricing dishes, ensuring customer satisfaction, and adhering to sanitation and safety regulations.

article thumbnail

Takeout For Good and Menus Go Tech

Modern Restaurant Management

Added sanitizing stations. Expanded service offerings to best meet consumer needs. "PathSpot works alongside the food industry to promote handwashing and enhance a positive culture around sanitation, using data to help plan and protect against future risk," said Christine Schindler, CEO and co-founder, PathSpot. "I'm

L&D 176
article thumbnail

White Castle Flips for Flippy and Burma Bites

Modern Restaurant Management

The Monogram Clean Force® Sink & Surface Cleaner Sanitizer is an EPA-registered, no rinse, 2-in-1 cleaner sanitizer that can be used against the virus that causes COVID-19 and helps prevent cross-contamination to keep staff and guests safe from foodborne illnesses. Relay+ is designed for the 55 million-plus U.S.

Catering 143
article thumbnail

MRM Research Roundup: End-of-April 2020-COVID-19 Effects Edition

Modern Restaurant Management

Service Management Group (SMG) introduced its third annual report on third-party delivery: Take control of third-party delivery to protect your brand. Third-Party Delivery Impact. Other findings from the research include: Sixty-three percent of consumers are concerned that the coronavirus will cause their favorite restaurant to close.

article thumbnail

MRM Research Roundup: QSR Update and What Feeds Us

Modern Restaurant Management

Service Management Group (SMG) published new research highlighting how quick service restaurant (QSR) brands can drive app adoption. For times when soap and water are not available, the CDC says that hand sanitizer is a good, second option for hand hygiene. ” QSR App Adoption. ” The annual survey.

Download 183