Modern Restaurant Management

JANUARY 10, 2024

Robots don't merely augment efficiency; they redefine the hospitality landscape by ensuring operational flexibility and service optimization. These robots engage guests with personalized greetings, adapt their communication styles to individual preferences, and respond to guest moods.

Guest Satisfaction 195

Guest Satisfaction Communication Server Catering 195

Hospitality Net

NOVEMBER 15, 2023

Effective communication lies at the heart of delivering exceptional guest experiences. Eleanor’s chat feature transforms the landscape of guest engagement for resorts, bringing forth many benefits that position it as an indispensable tool for any property. Let’s delve into the advantages it offers:

Communication 90

Communication 90

Hospitality Net

MAY 1, 2024

In the most recent episode of the Disruption Interruption Podcast, host Karla Jo Helms and Russ Stanziale, Chief Sales and Growth Officer of IDeaS Revenue Solutions, discuss the future of revenue management in hospitality, highlighting the transformative impact of emerging technologies and the importance of authentic communication.

Communication 45

Communication 45

Revfine

SEPTEMBER 21, 2023

As a hotel marketer, you know that managing multiple communication channels to reach out to potential guests can be an overwhelming task. With the ever-evolving digital landscape, it's becoming increasingly difficult to keep up with the latest trends and ensure consistent brand messaging across all channels.

Marketing 101

Marketing Communication 101

Modern Restaurant Management

OCTOBER 28, 2022

The modern restaurant and foodservice industry are facing the most challenging restaurant landscape in decades. And though that in and of itself is helpful, it also communicates something important to your employees – you care about their experience and want to make things easier for them. 3 – Foster Better Communication.

Training 188

Training Communication Scheduling Information 188

Modern Restaurant Management

AUGUST 9, 2023

In the wake of the pandemic, businesses across various sectors rapidly embraced digital experiences to adapt to the changing landscape. Impact The key to embedding in new behaviors is effectively communicating the impact that new technology brings in terms of efficiency, helping customers visualize the positive effects.

Communication 167

Communication Download Marketing 167

Hospitality Net

FEBRUARY 27, 2024

BLLA, the singular voice in the independent Luxury Boutique Lifestyle Hotel space, in collaboration with Équité, the leading global luxury strategy, communication, and brand activation firm, has created a groundbreaking initiative designed to redefine the landscape of luxury education for the world of luxury and boutique hospitality.

Communication 67

Communication Presentation Training 67

Hospitality Net

FEBRUARY 7, 2024

In the dynamic landscape of the hospitality industry, operational efficiency is paramount. Recognising this, GuestRevu and eviivo are pleased to announce the recent integration between the two systems, offering hoteliers a streamlined solution to foster enhanced reputation management, guest communication and personalisation.

Communication 52

Communication 52

Modern Restaurant Management

APRIL 19, 2024

Navigating the Legal Landscape of Delta 8 THC in Cuisine Granted, the use of Delta 8 THC in cooking is subject to a complex legal landscape, varying significantly across different regions. Restaurateurs must navigate these regulations carefully, ensuring compliance with local laws and food safety standards.

Information 117

Information Communication Marketing 117

Revenue Hub

APRIL 15, 2024

Personalized Marketing Strategies In the B2B hotel marketing landscape, personalization is the key to differentiation. Personalized marketing strategies involve using data-driven insights to deliver targeted communications, offers, and services that resonate with the specific business and its travellers.

Marketing 84

Marketing Communication Article Catering 84

Smart Brief Hospitality

MARCH 10, 2024

Because of this, hospitality companies quickly rallied to add mobile check-in and room keys, guest communications via text messaging, AI-powered concierge services, specialized and automated cleaning, and more. Part of the automation is the capability to capitalize on big data to note trends and communicate with customers.

Concierge 104

Concierge Guest Services Communication Events 104

Hospitality Net

OCTOBER 16, 2023

In this episode, John Morhous, Chief Experience Officer at Flight Centre Travel Group, and Amir Amidi, Managing Partner in Travel and Hospitality at Plug and Play, joins Tara Erwin, Communications and Public Relations Manager with GBTA. Made Possible by Plug and Play.

Communication 58

Communication 58

Hotel Owner

MARCH 25, 2024

Navigating the regulatory landscape entails obtaining necessary permits, approvals, and compliance certifications from local authorities, regulatory agencies, and industry bodies. Collaborating with seasoned interior designers facilitates the development of design concepts aligned with the hotel’s brand identity and target demographic.

Budgeting 98

Budgeting Communication Guest Satisfaction Marketing 98

Modern Restaurant Management

JANUARY 25, 2024

So how should restaurant owners approach this competitive landscape? Thankfully, the workforce education landscape has evolved. At the same time, investing in the future of employees communicates a powerful message that a business is not just profit-driven, but people-centric. That last point is critical.

Communication 110

Communication Customer Service Catering Accounting 110

Hospitality Magazine

FEBRUARY 28, 2024

The following series is filled with valuable insights from the country’s leading operators on everything from milestone moments to the impact of the cost-of-living crisis, what they’re tipping will be big in 2024, and the current staffing landscape. I’m really looking forward to what 2024 brings.

Communication 130

Communication Magazine 130

Smart Brief Hospitality

MARCH 4, 2024

As technological progress reshapes the landscape, business owners and managers must balance reaping the benefits of AI with maintaining a personal touch with both their customers and staff members. Restaurants that successfully navigate this balance will set themselves apart as industry leaders in the evolving hospitality landscape.

Scheduling 59

Scheduling Communication Training 59

Revenue Hub

NOVEMBER 2, 2023

NB: This is an article from The Hotels Network , one of our Expert Partners In the competitive realm of the hotel industry, navigating the Black Friday landscape requires more than just slashing prices. The day of frantic shopping, incredible deals, and unmatched excitement is on its way: Black Friday is just around the corner.

Pricing 97

Pricing Article Marketing Book 97

Revenue Hub

AUGUST 2, 2023

The rapidly changing landscape of hotel marketing is reshaping the traditional 4Ps – Product, Price, Promotion, and Place. Harnessing technology, data, and innovative tactics to create exceptional guest experiences and drive revenue is paramount in this ever-evolving landscape.

Marketing 89

Marketing Pricing Article Blog 89

Modern Restaurant Management

APRIL 25, 2023

Some of the most common security risks uncovered include insecure network communication, insecure data storage and the ability for attackers to take over the mobile app. But with the mobile threat landscape constantly evolving, development teams should regularly sharpen their secure coding skills to avoid common, mobile-specific mistakes.

Regulatory Compliance 180

Regulatory Compliance Training Accounting Communication 180

STAAH

FEBRUARY 14, 2024

In the dynamic landscape of the hospitality industry, efficient management of room inventory, rates, and reservations is paramount for success. Its adaptability, coupled with a diverse range of features designed to enhance revenue management and guest satisfaction, positions it as a valuable asset in the competitive hospitality landscape.

Reservations 88

Reservations Book Guest Satisfaction Pricing 88

Hotel Business

MARCH 20, 2024

Introduce two decor packages inspired by the beauty of America’s landscapes and the vibrancy of its cities. Balance function and comfort in guestrooms with the addition of a multifunctional task table, improved bathroom design, enlarged windows to increase natural light and optimized in-room guest storage solutions.

Communication 105

Communication Information Marketing 105

Revenue Hub

MARCH 20, 2024

The Hotel Paris Bastille , situated in the heart of Paris, exemplifies this by deploying a Sticky Image message on their website, complemented by a creative call-to-action (CTA) that keeps the line of communication open with online visitors.

Book 99

Book Communication Article Events 99

Revenue Hub

SEPTEMBER 4, 2023

As a hotel marketer, you know that managing multiple communication channels to reach out to potential guests can be an overwhelming task. A CRM enables you to have all relevant data in one place, including contact information, preferences, booking history, and communication exchanges, by establishing a unified view of guest profiles.

Marketing 96

Marketing Communication Article Scheduling 96

Modern Restaurant Management

OCTOBER 10, 2023

With trust being a cornerstone of loyalty, establishments that prioritize and communicate their data protection measures can earn long-lasting customer trust. Prioritizing Data Security and Privacy Safeguarding the security and confidentiality of customer information is of utmost importance when data breaches are widespread.

Reservations 194

Reservations Communication Information Marketing 194

Hotel Business

MAY 11, 2023

Boutique experts and visionaries will gather in New York City’s Florence Gould Hall to better understand the fundamentals of hotel investment as it relates to the evergrowing boutique landscape. Tickets are available here. There are discounts for current members of BLLA, and student pricing is available.

Communication 89

Communication Events Pricing Marketing 89

Modern Restaurant Management

JULY 5, 2023

In today’s highly competitive landscape, marketing departments are focused on getting a 360-degree view of the customer in order to personalize their experiences and maximize customer lifetime value. Simultaneously, the industry is coping with cost pressures and demanding streamlined tech solutions that consolidate operations.

Cost Reduction 179

Cost Reduction POS Systems Information Communication 179

EATER

AUGUST 8, 2023

Located on the Big Island, the town is home to the University of Hawai‘i at Hilo, which is set in a rich tropical landscape. She lives in Hawai‘i with her two children, partner, and two cats while attending the University of Hawai‘i at Hilo as a communications major. You can connect with her on LinkedIn.

Communication 97

Communication Marketing 97

Modern Restaurant Management

FEBRUARY 2, 2024

The restaurant industry is transforming significantly, driven by changing consumer preferences, technological advancements, and a competitive market landscape. Restaurants are no longer just about the food – they are about the complete dining experience, which includes ambiance, service speed, and personalized interaction.

Customer Service 189

Customer Service Front of House Communication Training 189

Revenue Hub

SEPTEMBER 5, 2023

Dynamic Pricing Strategies Implementing dynamic pricing strategies enables hotels to adapt room rates based on demand fluctuations, supply availability, and competitive landscape. Training and Communication Effective inventory management requires a well-trained staff that understands the importance of maintaining accurate information.

Pricing 97

Pricing Reservations Training Article 97

Hotel Business

OCTOBER 25, 2023

Tip 1: Continually assess and communicate IAQ “In the post-COVID landscape, prioritizing indoor air quality has gained in importance, as well as an increase in awareness of its impact to building occupants,” said Gupta.

Communication 119

Communication Information 119

Modern Restaurant Management

APRIL 13, 2020

As a result, consumers will have a renewed interest and demand for hygiene, and successful brands will learn how to proactively and thoughtfully communicate to their customers around the actions they take to ensure proper sanitation in the wake of the pandemic and what lies ahead. Communicating with the Customer.

Sanitation 189

Sanitation Communication Accounting Information 189

Revfine

MARCH 22, 2024

When exploring the landscape of digital marketing for hotels, we see many new emerging trends, such as AI, Automation, social media, influencer marketing, and more. Many may wonder, "Is email marketing still relevant for hotels?" And the answer is an assured yes. Why Email Marketing for Your Property?

Marketing 70

Marketing Communication 70

Modern Restaurant Management

OCTOBER 30, 2023

Part of a Larger Trend First, it’s worth realizing that the landscape for teenage employment has changed a lot over the past decade-plus. It’s not just about the money: A job can also be an education for teens, where they learn responsibility, communication, and how to advocate for themselves.

Scheduling 197

Scheduling Events Communication 197

Revenue Hub

JULY 25, 2023

Collecting contact information to keep an open line of communication with potential guests is key in fostering connections and boosting your future conversion rates and revenue. So, it’s important to make the most of every interaction with users on your direct channel, even the ones that aren’t quite ready to complete their reservation.

Book 72

Book Communication Article Information 72

Revenue Hub

NOVEMBER 8, 2023

In the sprawling landscape of online travel, where every click shapes destinies and determines profits, the mantra is clear: brand or be overlooked. Catering to a varied demographic, our goal is to provide a social atmosphere and this is the story we communicate to attract guests in search of social travel experiences.”

Book 87

Book Article Communication Catering 87

Revenue Hub

NOVEMBER 9, 2023

Step 1: Understand the Group Booking Landscape The journey to profitable group booking management begins with understanding the landscape. Invest in Group Booking Software Invest in group booking software that automates tasks such as room allocations, invoicing, and communication.

Book 90

Book Pricing Guest Satisfaction Article 90

Modern Restaurant Management

MARCH 20, 2024

Backed by robust market research, proven brand awareness, and an understanding of changing consumer trends, a successful restaurant concept can show a clear-cut case on why the landscape is missing what they have to offer.

POS Systems 180

POS Systems Marketing Reservations Communication 180