Modern Restaurant Management

OCTOBER 14, 2022

As a restaurant owner or manager, you should take it upon yourself to become familiar with common allergens so that you can later pass on this knowledge to your staff for a well-informed, allergen-friendly restaurant environment. Communicate Clearly. On the Menu. Customers need to be able to trust your restaurant. Front of House.

Server 189

Server Communication Training Front of House 189

Modern Restaurant Management

OCTOBER 6, 2021

Increase Stickiness of Training Information. Particularly for employees just starting in foodservice, it’s all too easy to forget information from training that can expose your business to risk. Monitor Pandemic Health and Sanitation. Many restaurants are essentially having to train new staff right now.

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Scheduling Sanitation Training Document 199

Modern Restaurant Management

JUNE 17, 2020

Essential to calming the storm is communication with your customers. Share that you have enhanced protocols for sanitization. Let them know if you spent money on having your air vents sanitized. Inform them of the training you have provided to your staff on these measures. As a threshold matter, set the proper tone.

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Sanitation Communication Information Training 197

Modern Restaurant Management

SEPTEMBER 7, 2021

Create a Crisis Communication Plan. A clearly outlined communications plan will keep employees functioning as a unit during a hurricane threat. Hand sanitizer or wipes. In the absence of a usable dish machine, use a three-compartment sink and boiled or bottled water to prepare the wash, rinse and sanitize compartments.

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Sanitation Communication Document Presentation 194

Modern Restaurant Management

MARCH 30, 2020

We’ve already seen restaurants responding with curbside pickup, no-contact delivery, tamper-evident labeling and packaging, heightened food safety and sanitation policies, and more strict health and safety rules for employees. Delivery customers want restaurants to communicate (well and often!)

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Sanitation Scheduling Communication Information 204

Modern Restaurant Management

JUNE 16, 2020

Specializing in Hawaii-inspired plate lunches and comfort food since 1976, the brand took other initiatives including: Navigated new rules on the fly, while ensuring open lines of communication with its franchisees, who are treated like family – the company’s motto is “We Are Ohana (family).”

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Communication Sanitation Marketing Budgeting 147

Modern Restaurant Management

JULY 26, 2021

For example, when ordering takeout, 60 percent of consumers would feel comfortable if offered disinfectant wipers or sanitizer for them to use themselves. Secure the collection area, by communicating health and safety efforts to guests with messaging and signage at the pickup/curbside line and/or notes inside takeout bags.

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Sanitation Communication Information 203

Modern Restaurant Management

SEPTEMBER 1, 2020

That makes it possible for staff to spend more time on other tasks that make the dining experience safer and more enjoyable, such as enhancing sanitation practices in restrooms and other common areas, and consulting with guests on menu and cocktail/wine pairing recommendations. The best hospitality operators obsess over the guest experience.

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Front of House Server Demo Guest Satisfaction 230

Modern Restaurant Management

JUNE 25, 2020

Communicate Return Criteria. After a plan is approved, communicate directly and often with employees about the primary information relating to their return. The key to a full return is a full workforce, but how you welcome your workforce back is equally important. Promote Employee Reconditioning.

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Training Communication Sanitation Document 218

Modern Restaurant Management

APRIL 9, 2020

No clear roadmap exists for how restaurant managers and HR professionals should address the issue and communicate with their teams. Step Up Cleaning and Sanitation. Communicate and Collaborate Beyond the HR Department. As one industry executive comments, it's unchartered territory for the industry.

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Download Sanitation Communication Information 223

Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. Ensure On-Premise Sanitization. Take every initiative you can to disinfect and sanitize your restaurant.

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Sanitation Marketing Scheduling Reservations 215

Modern Restaurant Management

APRIL 27, 2020

Provide hand sanitizer with at least 60% alcohol content. This includes ensuring proper sanitation of surfaces, food handlers and food preparation environments, and that all food is properly sealed in tamper evident packaging. Keep delivery cars clean and provide drivers with disinfectants to help them keep their cars clean.

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Sanitation Information Communication 153

7 Shifts

JUNE 25, 2021

Manual entry of names, phone numbers, emails, and information is prone to mistakes and takes up a lot of valuable time. You'll see all relevant candidate information in one place like contact details, work history/experience, and even availability. Then comes the task of organizing all of your candidates.

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Scheduling Sanitation Information Communication 148

7 Shifts

JANUARY 11, 2021

We’ve also included resources from the City of New York for information and assistance, as well as some articles from 7shifts that we believe will be useful. Communication with your guests is crucial to keep you top of mind the next time they want to order in or go out for a meal.

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Sanitation Information Pricing Scheduling 143

Modern Restaurant Management

MAY 21, 2020

Once that is settled, it’s time for communication plans. Communication and the safety of your employees and customers continues to be of paramount importance. As long as things are still in flux, it remains essential for business owners to be communicating as much as possible. .”

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Communication Sanitation Marketing Information 228

Modern Restaurant Management

SEPTEMBER 1, 2020

Between states reopening and closing again, or limiting capacity even more, the best thing operators can do is stay armed with information. Rather, it means staying aware of what’s happening within the industry, within each state your business operates and within individual communities. Keep People Working.

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Sanitation Communication Magazine Information 196

The Restaurant Times

JULY 5, 2020

The World Health Organization (WHO), in an interim report on Covid-19, recommends that consumers, as well as businesses, perform hand hygiene frequently, follow proper respiratory etiquettes, and regularly sanitize and disinfect the surfaces they come in contact with. . Build Trust By Communicating The Changes.

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Sanitation Communication Front of House Pricing 90

Hotel Business

OCTOBER 2, 2023

Staff members are trained to constantly be on the lookout for risks throughout the facility and either take steps to eliminate the risk or inform management. Remind guests that they need to sanitize and return the equipment after use, and to keep the floor clear. Post signs. Usually, a simple posted sign serves as a good reminder.

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Maintenance Housekeeping Sanitation Blog 116

SiteMinder

FEBRUARY 29, 2024

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To develop effective interpersonal communication skills for better interaction with guests and team members. To enhance cross-departmental communication, ensuring a seamless guest experience.

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Training Customer Service Guest Satisfaction Communication 52

Innisfree

MARCH 13, 2020

Our teams are in constant communication with local experts, including the most up-to-date directives and information from both the Centers for Disease Control (CDC) and the World Health Organization (WHO). All Innisfree Hotels properties are cleaned and sanitized daily as part of our normal business operations.

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Sanitation Information Communication Blog 52

Synergy Suite

JANUARY 18, 2023

The line cook job involves working and communicating closely with the rest of the cooking team, and communicating with the front-line team members to know when certain menu items are running low, or if there are special or customized orders to prepare. They use the already-prepped ingredients to put together the finished product.

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Training Sanitation Communication Blog 52

Modern Restaurant Management

MAY 29, 2020

With strict state guidelines in place, restaurants are quickly adapting their hospitality experience to accommodate new health and safety protocols, including the physical distancing between people, the prudent use of sanitizer and facemasks, and all things touchless – including the payment process.

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Server Presentation Sanitation Information 122

Modern Restaurant Management

MARCH 10, 2021

A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets. That means that waitstaff can digitally communicate with the BOH without losing the ticket itself. Order Views – This is how your BOH staff actually sees the information. A robust KDS that includes features like: ?

Back of House 189

Back of House Front of House Reservations Information 189

7 Shifts

AUGUST 19, 2020

Pro tip: Use 7shifts’ Team Communication platform to discuss ideas for improvement with all your staff. New team members will appreciate this and it gets your relationship started on the right foot) Generic restaurant information such as address, directions, public transit routes, etc.

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Training POS Systems Communication Document 148

Modern Restaurant Management

APRIL 27, 2020

For more information, visit: sba.gov/paycheckprotection. To aid with these needs, we are assembling a full portfolio of solutions, such as enhanced sanitation needs, social distancing strategies for the dining room and new tools to support the operational changes our customers will need to make moving forward,” Osborne said.

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Sanitation Information Marketing Workshop 185

Modern Restaurant Management

MAY 18, 2020

The form and instructions inform borrowers how to apply for forgiveness of their PPP loans, consistent with the Coronavirus Aid, Relief, and Economic Security Act (CARES Act). The Restaurant Reopening Blueprint is informed by interviews with key stakeholders such as diners, restaurant staff and US Foods consultants and chefs.

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Front of House Back of House Sanitation Information 208

Modern Restaurant Management

JANUARY 7, 2020

Safety and Sanitation. In order to make training valuable, the information needs to be continually reiterated. Managers need to have a means to effectively communicate time-sensitive subjects such as allergens and immediate safety concerns to the staff. Allergens–especially on new menu items or specials.

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Training Server Sanitation Information 153

The Restaurant Times

DECEMBER 28, 2021

Install sanitizing stations and keep a stock of adequate hand washing supplies. Ensure that your staff sanitizes their hands at regular intervals, including before and after serving or interacting with their customers. You must train your new bar staff for effective communication skills to help customers abide by the new guidelines.

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Training Sanitation POS Systems Communication 52

Modern Restaurant Management

MARCH 13, 2020

And communications is front and center, particularly for restaurants that might not be as well known for out of restaurant food. Up the restaurant’s hygiene and cleanliness standards: fully sanitize tables, menus and chairs after each reservation. In today's world, safety is the third leg of the stool.

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Server Reservations Communication Presentation 199

Modern Restaurant Management

AUGUST 10, 2020

As restaurants have experienced dramatic changes in how they do business due to the pandemic, many small business owners have learned just how important a visual communication plan is for success. As restaurants reopen their doors once again, visual communication solutions help inform, direct and protect both customers and team members.

Communication 197

Communication Sanitation Front of House Information 197

Modern Restaurant Management

APRIL 27, 2020

For more information, visit: sba.gov/paycheckprotection. To aid with these needs, we are assembling a full portfolio of solutions, such as enhanced sanitation needs, social distancing strategies for the dining room and new tools to support the operational changes our customers will need to make moving forward,” Osborne said.

Sanitation 197

Sanitation Information Marketing Workshop 197

Modern Restaurant Management

SEPTEMBER 2, 2020

The best advice I can give is to have a covering that provide as much protection as possible while allowing for adequate social distancing (and making proper sanitization as obvious as possible for all outdoor dining, as you would for indoor). This information should be communicated when the guest makes their reservation.

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Budgeting Scheduling Sanitation Server 203

EATER

MAY 22, 2020

Most stores have also outlined heightened daily cleaning procedures, as well as additional sanitizing protocols if an employee tests positive. And the majority now offer at least some kind of additional sick leave, even if the details of those programs aren’t always successfully communicated to employees.

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Sanitation Communication Scheduling Information 145

Modern Restaurant Management

DECEMBER 28, 2020

We also see this gaining traction with consumers similar to how calorie labeling became a major source of information for our personal health. Carbon emissions labeling helps inform our impact on planetary health. Text messaging is not only a more efficient way to communicate with this generation, but also improve customer service.

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Events Sanitation Marketing Communication 230

Lithos POS

DECEMBER 19, 2023

It also helps in effective communication in every department to others. His duties include executing marketing strategies, recruitment, and hiring, ensuring food quality, staff training, and maintaining effective communication between the administrative team, kitchen staff, and front-of-house employees.

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Front of House Scheduling Communication Bookkeeping 52

Modern Restaurant Management

MARCH 25, 2021

A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets. That means that waitstaff can digitally communicate with the BOH without losing the ticket itself. Order Views – This is how your BOH staff actually sees the information. A robust KDS that includes features like: ?

Back of House 88

Back of House Front of House Reservations Information 88

Modern Restaurant Management

JULY 30, 2020

Will new jobs emerge that hadn’t been thought of before—like a sanitization specialist, or someone responsible for managing a line into the restaurant? There is a new normal in the restaurant space, and we are all trying to figure out exactly what that means. Will servers come back to the same role they left?

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Training Sanitation Document Server 188