Modern Restaurant Management

MARCH 12, 2021

Giving workers mobile communication tools increases retention in several ways: Empowers workers by giving them access to real-time communication to help them perform their jobs better. Gives front-of-house teams the resources to provide better customer service. ” Digital Communication Can Increase Customer Loyalty.

Communication 197

Communication Front of House Information Customer Service 197

Modern Restaurant Management

JANUARY 13, 2022

Encourage Staff Members to Communicate Effectively. Staff training, therefore, needs to include teaching individuals to communicate swiftly, clearly, and confidently with other team members when orders go wrong, or other problems occur. Diners are then informed and happy while fully utilizing the tables you have.

Front of House 218

Front of House Training Customer Service Communication 218

Modern Restaurant Management

MAY 24, 2022

Communicate. It’s important that front-of-house and back-of-house staff members have clear lines of communication with you and with each other. These quick, informal chats can help you gauge how your employee feels in their role and extends an invitation for open conversation. Build a network.

Front of House 208

Front of House Scheduling Back of House Communication 208

Modern Restaurant Management

FEBRUARY 2, 2024

With a strong network, managers can receive up-to-date information about sales trends, peak hours, and customer preferences. This data can be used to make informed decisions about staffing, menu changes, and promotional offers. Personalized engagement is another area where advanced networks shine.

Customer Service 189

Customer Service Front of House Communication Training 189

Modern Restaurant Management

OCTOBER 14, 2022

As a restaurant owner or manager, you should take it upon yourself to become familiar with common allergens so that you can later pass on this knowledge to your staff for a well-informed, allergen-friendly restaurant environment. Communicate Clearly. Front of House. On the Menu. Between Waitstaff and Kitchen Staff.

Server 189

Server Communication Training Front of House 189

Modern Restaurant Management

JUNE 15, 2021

Digitizing your menus can have a powerful impact because the information is typically scraped online by third-party affinity sources, such as Yelp and TripAdvisor, who collect data for their customers. AI and digital technology aren’t just for the front of house. Source More Smartly by Linking FOH to the BOH.

Communication 203

Communication Front of House Information Accounting 203

Modern Restaurant Management

SEPTEMBER 1, 2020

Contactless ordering and payment involve a significant change in front-of-house operations for your guests and your staff. In order to accomplish this goal, the front-of-house team will need to learn about the experience from the guests’ perspective. Make Staff Training a Priority. Get Cozy with Your Data.

Front of House 230

Front of House Server Demo Guest Satisfaction 230

Modern Restaurant Management

JULY 29, 2020

For large-scale restaurant operations, now is the time to double down on stringent standards, good customer communication, and consistent application of your standards. For franchises, that means making sure your evaluations and data collection house in order. Communicate Standards and Keep Everyone in the Loop.

Back of House 215

Back of House Communication Sanitation Front of House 215

Modern Restaurant Management

MAY 18, 2020

The form and instructions inform borrowers how to apply for forgiveness of their PPP loans, consistent with the Coronavirus Aid, Relief, and Economic Security Act (CARES Act). The Restaurant Reopening Blueprint is informed by interviews with key stakeholders such as diners, restaurant staff and US Foods consultants and chefs.

Front of House 208

Front of House Back of House Sanitation Information 208

Hotelogix

OCTOBER 18, 2023

This integration streamlines communication and data sharing across departments. This ensures the protection of sensitive guest information and financial data. This empowers staff to make informed decisions promptly and respond effectively to guest requests. These insights guide decision-making and help optimize operations.

POS Systems 130

POS Systems Guest Satisfaction Training Front of House 130

Modern Restaurant Management

DECEMBER 1, 2021

Front-of-House. As Henry’s reservation date approaches, your restaurant needs a robust piece of technology that allows you to communicate with Henry and Henry to communicate with you if he needs to modify his reservation. Communicate with other technology in your restaurant. Point of Sale.

Back of House 203

Back of House Reservations Front of House Communication 203

Modern Restaurant Management

JUNE 8, 2020

” Restaurant managers who develop clearly-documented policies, operational checklists, and clear communication systems can simplify the process for everyone. Once employees are informed of your restaurant’s new safety and sanitation policies , your main challenge will be compliance. Improve Team Communication.

Sanitation 202

Sanitation Communication Download Document 202

Modern Restaurant Management

MARCH 1, 2022

Providing the restaurant’s team with tools that streamline operations and create efficiencies, keeps them front of house, enabling them to do what they do best: make delicious food, build and work on great teams, and provide a superior guest experience.

Back of House 230

Back of House Training Front of House Scheduling 230

7 Shifts

FEBRUARY 7, 2024

Digital systems also give employees more autonomy and better tools for communicating their availability, which tends to increase engagement. Better team communication: Say goodbye to endless text threads, email chains, and whatever other inefficient methods your team uses to negotiate schedules. All of this (and more!)

POS Systems 125

POS Systems Scheduling Front of House Accounting 125

7 Shifts

JANUARY 23, 2024

Sales reports, for instance, can tell restaurateurs: How many covers they're doing each day When busy times happen Which months are quieter than others This information can help you pinpoint which shifts require more staff and vice versa. With this information in hand, you can get a clearer understanding of the amount of staff you need.

Scheduling 167

Scheduling Server Communication Information 167

Modern Restaurant Management

SEPTEMBER 29, 2020

From digital menus to contactless payment options, restaurants today are flocking to front-of-house touchless technologies to keep customers safe and coming back. If you’re new to the concept of BYOD touchless technology for back-of-house operations, there are a few important considerations to keep in mind.

Scheduling 197

Scheduling Back of House Communication Front of House 197

Modern Restaurant Management

OCTOBER 7, 2021

Technology also helps bridge communication between restaurant management and staff. Having a retail management tool with a mobile application, for instance, reduces the need for wait staff to move around when communicating with each other. Moreover, by eliminating unnecessary tasks, staff can focus more on the quality of their work.

Reservations 196

Reservations Kitchen Operations Front of House Back of House 196

Modern Restaurant Management

JANUARY 24, 2022

When properly deployed, they can transform the employee experience by improving daily operations, syncing front-of-house and back-of-house communication and execution, and delivering a memorable dining experience that won’t send staff to the walk-in cooler for a good cry.

Back of House 223

Back of House Front of House Server Budgeting 223

Modern Restaurant Management

MAY 8, 2020

Communications. As the coronavirus has taught us, a robust communications network is critical to ensuring that everyone is kept aware of changes. With restaurants pivoting to delivery only or curbside operations around the globe right now, getting this information to your customers is critical to spreading the word.

Communication 208

Communication Front of House Server Information 208

Lithos POS

DECEMBER 19, 2023

Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience. It also helps in effective communication in every department to others. He has duties in both the front-of-house and back-of-house operations.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

Les Roches

AUGUST 10, 2023

What are front-of-house positions? Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. What are the different job roles in the hospitality industry? Hospitality is wonderfully varied.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

SiteMinder

OCTOBER 11, 2022

The front office department can also be referred to as the reception, front of house, or front desk. Job titles and roles within the front of house department vary depending on the size and type of hotel. Job titles and roles within the front of house department vary depending on the size and type of hotel.

Front of House 59

Front of House Housekeeping Maintenance Back of House 59

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Communication. Attention to Detail.

Back of House 148

Back of House Front of House Server Download 148

OpenTable

MARCH 1, 2023

Upscale restaurants usually have websites and social media profiles that are rich sources of information. If you want to stand out, you’ll still want to learn about the restaurant in advance and ask informed questions. Office setting, front of house, or back of house? Keep it clean, comfortable, and professional.

Front of House 52

Front of House Server Back of House Bookkeeping 52

7 Shifts

NOVEMBER 12, 2020

For after-hours questions, tell trainees to communicate with their mentors via your restaurant's team communication tool to help staff maintain a work-life balance. Here are some sample guidelines for in-person communication while at work: There’s no such thing as over-communication. Be thorough in your communication.

Training 122

Training Customer Service Communication Information 122

SiteMinder

OCTOBER 11, 2022

Front of house positions in a hotel. Front office positions in hotels can range from managers to receptionists. This can include making restaurant reservations, arranging transport and providing information about the local area. Front of house manager. Table of contents. Reservation agent. IT manager.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

7 Shifts

JANUARY 26, 2021

As restaurant discoverability moves from foot traffic to web traffic, is it absolutely essential that you have as much information out there as possible for potential diners. Check that all of your links to delivery platforms, hours, and dining information are accurate and up-to-date. Keep communication open and frequent.

Front of House 148

Front of House Accounting Back of House Server 148

Hotel Owner

APRIL 17, 2023

We share all of the initiatives that the hotel is creating via our social media and communications activity. We have created an infographic which features all of the information which is sent to guests. Currently we are hoping to add more electric charging points.

Travel and Tourism 104

Travel and Tourism Front of House Procurement Events 104

NCC USA

DECEMBER 7, 2022

Front-of-House Components of a POS System for Restaurants . Orders go directly to the POS system and are instantly communicated to the kitchen, via ticket or kitchen video system (KVS), and properly placed in the queue. The Software. The ideal POS solution begins with the software. Kitchen Video Display Systems.

POS Systems 52

POS Systems Front of House Information Communication 52

Synergy Suite

MARCH 21, 2023

It provides real-time information on table availability, helps optimize seating arrangements, and facilitates smooth operations in the dining area. This streamlines operations, minimizes confusion, and improves communication among staff members. This helps keep guests informed and engaged throughout their dining experience.

POS Systems 52

POS Systems Reservations Communication Demo 52

Modern Restaurant Management

MARCH 10, 2021

A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets. That means that waitstaff can digitally communicate with the BOH without losing the ticket itself. Order Views – This is how your BOH staff actually sees the information. A robust KDS that includes features like: ?

Back of House 189

Back of House Front of House Reservations Information 189

7 Shifts

JANUARY 23, 2024

Sales reports, for instance, can tell restaurateurs: How many covers they're doing each day When busy times happen Which months are quieter than others This information can help you pinpoint which shifts require more staff and vice versa. With this information in hand, you can get a clearer understanding of the amount of staff you need.

Scheduling 78

Scheduling Server Communication Information 78

NCC USA

AUGUST 31, 2022

Relying on a kitchen display system to communicate orders directly to the kitchen automates the process and saves time. A KDS also enhances operations by improving communication between the front and back of the house. NCC has the information you need. It’s Time to Make Changes and Overcome Current Challenges.

POS Systems 52

POS Systems Front of House Communication Maintenance 52

7 Shifts

JUNE 16, 2022

A franchise advisory council is a group of operators selected by their shared franchisor formed in the interest of open communication and shared business growth. Communicate Expectations or an Agenda. Restaurant employees , who can give a voice to the back- and front-of-house workers at certain locations.

Communication 148

Communication Multi-Unit Operations Front of House Marketing 148

Synergy Suite

MARCH 14, 2023

For any full-service or specialty restaurant business, front-of-house table management has to be one of the most important things to get right. CRM Integration Integration with a Customer Relationship Management (CRM) system enables you to capture and store guest information, such as contact details, preferences, and dining history.

Reservations 52

Reservations POS Systems Front of House Communication 52

Synergy Suite

FEBRUARY 14, 2023

This includes tracking customer preferences, purchase history, and contact information. Kitchen Communication Efficient communication between the front-of-house and back-of-house is crucial for maintaining a smooth workflow.

POS Systems 52

POS Systems Front of House Back of House Catering 52

Modern Restaurant Management

DECEMBER 4, 2019

For a more subtle approach, you might also use typography to communicate this information. The more information you can provide about the vibe of your establishment, the more you can attract customers who are interested in the type of experience you offer. Could you go there on a date?

Front of House 167

Front of House Communication Information Presentation 167