Modern Restaurant Management

MARCH 1, 2022

Providing the restaurant’s team with tools that streamline operations and create efficiencies, keeps them front of house, enabling them to do what they do best: make delicious food, build and work on great teams, and provide a superior guest experience.

Back of House 230

Back of House Training Front of House Scheduling 230

Modern Restaurant Management

OCTOBER 14, 2022

As a restaurant owner or manager, you should take it upon yourself to become familiar with common allergens so that you can later pass on this knowledge to your staff for a well-informed, allergen-friendly restaurant environment. Communicate Clearly. Back of House. Front of House. On the Menu.

Server 189

Server Communication Training Front of House 189

Modern Restaurant Management

DECEMBER 1, 2021

Front-of-House. As Henry’s reservation date approaches, your restaurant needs a robust piece of technology that allows you to communicate with Henry and Henry to communicate with you if he needs to modify his reservation. Communicate with other technology in your restaurant. Back-of-House.

Back of House 203

Back of House Reservations Front of House Communication 203

Modern Restaurant Management

JANUARY 24, 2022

When properly deployed, they can transform the employee experience by improving daily operations, syncing front-of-house and back-of-house communication and execution, and delivering a memorable dining experience that won’t send staff to the walk-in cooler for a good cry.

Back of House 223

Back of House Front of House Server Budgeting 223

Modern Restaurant Management

SEPTEMBER 29, 2020

From digital menus to contactless payment options, restaurants today are flocking to front-of-house touchless technologies to keep customers safe and coming back. The best part is, if you’re leveraging BYOD for other back-of-house operations, you can also use it to easily implement a flexible self-scheduling application.

Scheduling 197

Scheduling Back of House Communication Front of House 197

Les Roches

AUGUST 10, 2023

What are front-of-house positions? Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. What are back-of-house positions? What are the different job roles in the hospitality industry?

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. AI and digital technology aren’t just for the front of house. Source More Smartly by Linking FOH to the BOH.

Communication 203

Communication Front of House Information Accounting 203

Modern Restaurant Management

OCTOBER 7, 2021

Technology also helps bridge communication between restaurant management and staff. Having a retail management tool with a mobile application, for instance, reduces the need for wait staff to move around when communicating with each other. Moreover, by eliminating unnecessary tasks, staff can focus more on the quality of their work.

Reservations 196

Reservations Kitchen Operations Front of House Back of House 196

Modern Restaurant Management

MARCH 10, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets. Order Views – This is how your BOH staff actually sees the information.

Back of House 189

Back of House Front of House Information Reservations 189

SiteMinder

OCTOBER 11, 2022

The front office department can also be referred to as the reception, front of house, or front desk. Job titles and roles within the front of house department vary depending on the size and type of hotel. Job titles and roles within the front of house department vary depending on the size and type of hotel.

Front of House 59

Front of House Housekeeping Maintenance Back of House 59

OpenTable

MARCH 1, 2023

Upscale restaurants usually have websites and social media profiles that are rich sources of information. Casual restaurant interviews A more laid-back restaurant doesn’t mean laid-back interview preparation. If you want to stand out, you’ll still want to learn about the restaurant in advance and ask informed questions.

Front of House 52

Front of House Server Back of House Bookkeeping 52

7 Shifts

JANUARY 23, 2024

Sales reports, for instance, can tell restaurateurs: How many covers they're doing each day When busy times happen Which months are quieter than others This information can help you pinpoint which shifts require more staff and vice versa. With this information in hand, you can get a clearer understanding of the amount of staff you need.

Scheduling 167

Scheduling Server Communication Information 167

Lithos POS

DECEMBER 19, 2023

Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience. It also helps in effective communication in every department to others. He has duties in both the front-of-house and back-of-house operations.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

Hotel Business

DECEMBER 21, 2022

Achieving a frictionless experience for a guest in a hotel requires a full team, from front-of-house to back-of-house and managers. Information is the antidote to chaos. We are in the age of information, and it is time hoteliers make the most of the information at their fingertips.

Housekeeping 52

Housekeeping Back of House Information Front of House 52

7 Shifts

JANUARY 26, 2021

As restaurant discoverability moves from foot traffic to web traffic, is it absolutely essential that you have as much information out there as possible for potential diners. Check that all of your links to delivery platforms, hours, and dining information are accurate and up-to-date. Keep communication open and frequent.

Front of House 148

Front of House Accounting Back of House Server 148

7 Shifts

NOVEMBER 12, 2020

For after-hours questions, tell trainees to communicate with their mentors via your restaurant's team communication tool to help staff maintain a work-life balance. Here are some sample guidelines for in-person communication while at work: There’s no such thing as over-communication. Be thorough in your communication.

Training 122

Training Customer Service Communication Information 122

NCC USA

DECEMBER 7, 2022

Front-of-House Components of a POS System for Restaurants . Orders go directly to the POS system and are instantly communicated to the kitchen, via ticket or kitchen video system (KVS), and properly placed in the queue. The Software. The ideal POS solution begins with the software. Kitchen Video Display Systems.

POS Systems 52

POS Systems Front of House Information Communication 52

SiteMinder

OCTOBER 11, 2022

Front of house positions in a hotel. Front office positions in hotels can range from managers to receptionists. This can include making restaurant reservations, arranging transport and providing information about the local area. Front of house manager. Table of contents. Reservation agent. IT manager.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

Modern Restaurant Management

MARCH 25, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets. Order Views – This is how your BOH staff actually sees the information.

Back of House 88

Back of House Front of House Information Reservations 88

Modern Restaurant Management

DECEMBER 16, 2021

With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff. The digitization of the kitchen and back-of-house continues to accelerate. Kari Hensien, RizePoint CEO.

Back of House 180

Back of House Pricing Marketing Scheduling 180

Synergy Suite

MARCH 21, 2023

It provides real-time information on table availability, helps optimize seating arrangements, and facilitates smooth operations in the dining area. This streamlines operations, minimizes confusion, and improves communication among staff members. This helps keep guests informed and engaged throughout their dining experience.

POS Systems 52

POS Systems Reservations Communication Demo 52

Modern Restaurant Management

JUNE 2, 2021

By ensuring that orders are being submitted accurately, communicated to the kitchen staff, tallied up on the cheque, and that all that information is integrated into the inventory system, accounting, etc., In order to create that positive guest experience, restaurants need to have everything working behind the scenes.

Concierge 197

Concierge Server Front of House Back of House 197

Revenue Hub

DECEMBER 8, 2023

Hotels that aim to attract Gen Z travelers should focus on sustainability, diversity, and inclusion efforts, as well as marketing initiatives that communicate company values and accomplishments around these issues. Hotels house an abundance of guest information that is valuable for informing personalized guest interactions.

Travel and Tourism 99

Travel and Tourism Procurement Maintenance Information 99

Modern Restaurant Management

OCTOBER 29, 2019

Friction points that are in back of house trickle to front of house, and so we can find these internal friction points by observing our teams and identifying activities that distract them from delivering value and ask; where were they confused, frustrated, uncomfortable, or delayed. Innovation Through Communication.

Communication 145

Communication Front of House Back of House Training 145

7 Shifts

JANUARY 23, 2024

Sales reports, for instance, can tell restaurateurs: How many covers they're doing each day When busy times happen Which months are quieter than others This information can help you pinpoint which shifts require more staff and vice versa. With this information in hand, you can get a clearer understanding of the amount of staff you need.

Scheduling 78

Scheduling Server Communication Information 78

Modern Restaurant Management

MARCH 16, 2021

Your website is no longer the go-to place for information on a business. In a society constantly bombarding us with information, people are searching for release and calm. Specifically, technology and digitization has been coming to the front of house. People rely on others’ feedback to form an opinion.

POS Systems 156

POS Systems Front of House Marketing Back of House 156

7 Shifts

SEPTEMBER 16, 2021

You might delegate back-of-house responsibilities to the executive chef at each location, while server scheduling and other front-of-house operations go to the general manager. An open line of communication open between yourself and your managers and employees is the heartbeat of successful restaurant operation.

Document 148

Document Communication POS Systems Training 148

Lithos POS

SEPTEMBER 27, 2023

Customer profiles When a customer makes a purchase with you a profile will be created, which includes name, purchase history, and contact information. The collected customer contact information can be retargeted through mail, SMS, and WhatsApp. It contains information about the table number, the ordered items, and their quantities.

POS Systems 69

POS Systems Accounting Front of House Server 69

7 Shifts

MAY 27, 2021

Depending on your restaurant's makeup, it could be worthwhile to have separate shift groups or schedule types for back-of-house and front-of-house staff, or even by specific role. When making these teams, you'll want to consider who does, doesn't, and who you think might work well together. No Consistency.

Scheduling 148

Scheduling Server Front of House Back of House 148

Modern Restaurant Management

DECEMBER 21, 2022

To reduce friction and allow multitasking, a KDS should speak to the chef rather than display information on its screen. Talk to your bank — be proactive in communications and provide timely, accurate financial information if trying to secure or increase a line of credit. Your CPA can help with this.

POS Systems 197

POS Systems Pricing Front of House Marketing 197

Modern Restaurant Management

JANUARY 8, 2024

Who brands trust, how programs are architected, procedures and great communication matters…A LOT. We’re seeing strong and growing interest in IoT connectivity and automation in the back-of-house – especially for multi-site operators. Nothing is fraud proof.

Pricing 215

Pricing Catering Training Marketing 215

Modern Restaurant Management

JANUARY 3, 2024

This includes investing in digital systems that integrate and communicate with one another as well as deploying Guest Data Platforms that can turn actionable data into real-time decisions. Through this data, brands can access a treasure trove of actionable insights and opportunities to improve the customer experience.

Pricing 132

Pricing Marketing Catering Front of House 132

7 Shifts

MAY 27, 2021

Depending on your restaurant's makeup, it could be worthwhile to have separate shift groups or schedule types for back-of-house and front-of-house staff, or even by specific role. When making these teams, you'll want to consider who does, doesn't, and who you think might work well together. No Consistency.

Scheduling 78

Scheduling Server Front of House Back of House 78

Synergy Suite

APRIL 24, 2023

The system captures all necessary details, such as the customer’s contact information, delivery address, or desired pickup time. This feature provides transparency and keeps customers informed about the progress of their orders, reducing uncertainties and improving overall customer satisfaction.

POS Systems 52

POS Systems Information Maintenance Pricing 52

Synergy Suite

NOVEMBER 30, 2023

Labor costs can be further divided into two main categories: Back-of-House (BOH) Labor: This includes kitchen staff, such as chefs, cooks, and dishwashers, who are responsible for food preparation and maintaining kitchen cleanliness. Regular Monitoring: Monitor portioning regularly to identify any deviations and address them promptly.

Portion Control 52

Portion Control Scheduling Pricing Training 52

OpenTable

OCTOBER 20, 2023

Knowing your audience will inform your menu, but more importantly, your restaurant’s overall vibe and service style. Business plan Once you’ve gathered all the necessary information, it’s time to put it into a business plan. Customer service skills should be a key focus , as should teamwork and communication.

POS Systems 52

POS Systems Budgeting Reservations Front of House 52

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Communication. Cooking and Food Preparation.

Back of House 148

Back of House Front of House Server Download 148