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Communication in the hospitality industry

SiteMinder

What is communication in the hospitality industry? Communication in the hospitality industry is the cornerstone of delivering exceptional guest experiences and smooth operational functionality. Your job now is to provide effective communication inside your company on multiple channels to create the best experience for your guests.

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Why is Pre-Arrival Communication Important for Hotels?

Revenue Hub

As a hotelier, it is important to prioritise pre-arrival communication with your guests. Pre-arrival communication can also help you to anticipate and address any concerns or issues your guests may have, making their stay as smooth and enjoyable as possible. What channels of communication can you use in your pre-arrival communication?‍

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How to Tell if Your Country Club Marketing is Stuck in the Rough

Horizon Hospitality

To attract new demographics and engage existing members, your club should keep its communications and messaging fresh. Here are a few basics to consider: Email Communications are Impersonal With all the talk of social media trends, it’s easy to forget that email is still a powerful marketing tool.

Marketing 130
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Master event project management: unleash your potential

Les Roches

As an event manager, your role is to design e­xceptional experie­nces by turning concepts into tangible realitie­s. Whether you’re alre­ady on this exciting journey or just beginning, here’s what you need to know about what it takes to create memorable events and carry out effective eve­nt planning strate­gies.

Events 52
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Q&A: HFTP’s Frank Wolfe on technological innovation in the hospitality industry

Smart Brief Hospitality

As the pandemic slowed travel to a halt and changed both the frequency and the ways in which we travel, the hospitality industry was forced to implement technological innovations with offerings such as no-contact guest services. One example is how the COVID-19 pandemic sped up the use of no- and low-contact systems and applications.

Concierge 104
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The future of event planning: How technology is changing the game

Les Roches

In event management, technology has evolved from an optional addition to an indispensable element. The quest for unique experiences among event attendees requires seamless solutions capable of accommodating diverse preferences, ensuring rapid responses, and digitizing customer experiences.

Events 52
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Strategies to Enhance Guest Communication

InnQuest

This is where robust strategies to enhance guest communication come in handy. Guest communications have seen a significant transformation recently. Due to the pandemic, businesses increased the number of communication channels/platforms, adding an average of 3.5 What is guest communication in the hotel industry?