Modern Restaurant Management

OCTOBER 1, 2020

Secondarily, how to streamline those customers and the various channels they arrive from into an email subscription, a loyalty program addition or an app downloaded for future marketing purposes. Instead, the question is how to shift operations internally to deliver on guest expectations as a primary interest.

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7 Shifts

SEPTEMBER 21, 2023

But they also find that staff communication is among their top challenges. Download the restaurant retention playbook below. Download now Appendix This data study analyzes trends and data from survey of 1000 restaurant owners and managers across north America between February and March of 2023.

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Modern Restaurant Management

MAY 28, 2020

Research presented last year at Advertising Week New York showed how people who download a QSR brand’s app are more loyal to that brand versus those that do not have it. apps owned and operated by the QSR brands themselves) provide benefits around data collection and direct communications.

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Modern Restaurant Management

APRIL 9, 2020

No clear roadmap exists for how restaurant managers and HR professionals should address the issue and communicate with their teams. Download, print and hang these agencies’ multilingual posters and fliers to help increase awareness around symptom identification and the importance of good hygiene.

Download 223

Download Sanitation Communication Information 223

Revenue Hub

NOVEMBER 15, 2023

Explore your establishment’s revenue potential through upselling now: Download our free Excel tool to calculate your earnings through room upgrades and other upselling opportunities. Pre-Stay Communication : In your pre-stay email, after essential information, include a targeted upselling offer.

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Modern Restaurant Management

SEPTEMBER 16, 2021

Near field communication (NFC) technology then captures information from the card or device and continues processing the payment. NFC tech uses a radio frequency that allows it to communicate with the restaurant’s POS system. This form of payment allows for quick, reliable, and secure transactions.

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POS Systems Download Accounting Communication 186

7 Shifts

SEPTEMBER 15, 2020

There, you can download all our templates for free. Download: Free Restaurant Cleaning Template Restaurant server checklist template Your servers are the face of your restaurant, and their job satisfaction and overall happiness correlates to the quality of service they provide. Download it for free now.

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Modern Restaurant Management

DECEMBER 9, 2020

Texting cuts through all the noise, is universal, and doesn’t require anyone to download yet another app. By communicating all of the above clearly, you ensure that customers feel confident in the process. Emails can get caught in SPAM filters or get lost in the jungle that is a typical email inbox. Pickup time estimates.

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Download Communication Marketing 213

Revenue Hub

NOVEMBER 1, 2022

Guest messaging is designed to answer a need from hotel guests for quick, personalized, and convenient communication, in the way that suits them best. You can then download and print or display them anywhere in your hotel. NB: This is an article from ReviewPro. But how do you get guests to actually message you? Message them first!

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Download Communication Article Information 82

Revenue Hub

JANUARY 19, 2024

If you want to keep this guide and strategies handy, we’ve prepared a PDF version for you to download. For your most loyal guests, when you’re thinking about tweaking prices, make sure to communicate it adequately. To start implementing these strategies today, download a free PDF version of this guide!

Pricing 82

Pricing Download Book Article 82

OpenTable

SEPTEMBER 18, 2020

With these insights and our ever-changing environment in mind, email is an incredibly effective channel to communicate and reassure your diners. Download the guide here: It’s now more important than ever to continue to build relationships with your guests to maintain their attention and loyalty. .

Marketing 105

Marketing Strategic Planning Download Communication 105

7 Shifts

NOVEMBER 17, 2020

How to communicate with staff after performance reviews. Bonus : Don't miss our downloadable employee evaluation form template at the end of this article! If you evaluate all of your staff at the same time, publish an announcement in your team communication tool to let employees know that it's a performance review season.

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STAAH

JULY 18, 2023

Download the Threads app on your iOS or Android device. Use it for community building and authentic conversations Advantages for a hotel brand to join Threads Streamlined communications given the nature of the platform. How to set up Threads? Sign-up to a new account once installed.

Marketing 83

Marketing Accounting Download Communication 83

7 Shifts

AUGUST 27, 2021

Communicate clearly to guests what the policies are. Whether you're in a region where the government has set vaccination policies, or you are deciding your own as a business owner, communication is a key to successful implementation. Through times like these, consistent communication is of the utmost importance—for staff and guests.

Communication 148

Communication Training Download Information 148

Larry Mogelonsky

SEPTEMBER 27, 2023

Yes, but sometimes guests don’t read the confirmation email, are ignoring your prearrival communications and are too ‘apped-out’ to want to download your hotel app. Isn’t telling your incoming guests about the amenities onsite the job of all that great technology you’re using?

Concierge 100

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7 Shifts

SEPTEMBER 16, 2021

Recommended Download: Free Restaurant Employee Training Manual Template. Improving employee communication is essential in any restaurant — not just among team members, but also with managers and the owner(s) of a restaurant business. Online Employee Communication. Online Restaurant Communication Software by 7shifts.

Document 148

Document Communication POS Systems Training 148

Modern Restaurant Management

OCTOBER 4, 2021

App downloads remain strong. 59 percent downloaded at least one new restaurant app in the last three months. · Better prices could yield more app downloads. The vast majority (90 percent) would download and use a restaurant app more often if it meant access to better prices. · Mobile orders are on the rise.

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Modern Restaurant Management

JUNE 23, 2022

They may be expected to download staffing apps onto their personal cell phones for communication purposes or smartwatches so cooks and other staff can respond to applications on a wearable device in order to keep their hands free for work. The Restaurant Job of the Future: Tech-Savvy and Customer-Centric.

Back of House 189

Back of House Download Article Customer Service 189

Modern Restaurant Management

MARCH 16, 2021

Two-Way Text Communication with Guests. Two-Way Text Communication with Guests. But those channels are hard to personalize and tend to be “one-to-many” To gain a personal, one-on-one connection with guests, operators should be able to support personalized, two-way text communication. On-the-Fly Menu Management.

POS Systems 110

POS Systems Server Communication Accounting 110

Modern Restaurant Management

FEBRUARY 10, 2020

Custom-branded website design will communicate to visitors exactly what they can expect when they visit your restaurant. Pro Tip : Avoid the recent trend of requiring online visitors to download a PDF in order to see your menu! That’s staggering. And, for many, your website will deliver your brand’s first impression.

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Server Communication Download Definition 222

Modern Restaurant Management

FEBRUARY 26, 2021

We also use the Headspace app and require that all employees download it and use it to help with anxiety, mindfulness, and sleep. ” For him, communication is key. “Our communication always included ways for our employees to get help if they needed. We also offer B-12 shots to the entire staff every two weeks.

Server 180

Server Communication Download Sanitation 180

NV Hotels

APRIL 12, 2022

Data-driven smoking alerts streamline policy enforcement and ease communication between hoteliers and their guests. Each smoking alert is also sent with a downloadable report including a timestamped chart of the incident data and the guest room number.

Cost Reduction 52

Cost Reduction Guest Satisfaction Download Presentation 52

Modern Restaurant Management

MAY 18, 2021

A restaurant’s website has become its main line of communication and biggest opportunity to make a good impression. This added layer of communication and restaurant exposure offers transparency and real-time feedback, helping to address issues and increase the likelihood of positive guest experiences (and positive reviews).

Communication 168

Communication Download Budgeting Marketing 168

Revenue Hub

JANUARY 11, 2024

While software can automate many tasks such as inventory, rates, and initial guest communication, it can’t handle the nuances of in-person communication with a demanding guest standing at your reception counter. To discover additional insights about revenue management download the free ebook: 10 things to know about revenue management.

Book 87

Book Communication Article Download 87

7 Shifts

NOVEMBER 12, 2020

For after-hours questions, tell trainees to communicate with their mentors via your restaurant's team communication tool to help staff maintain a work-life balance. Here are some sample guidelines for in-person communication while at work: There’s no such thing as over-communication. Be thorough in your communication.

Training 122

Training Customer Service Communication Information 122

7 Shifts

OCTOBER 22, 2021

That's where proper holiday work scheduling comes into play — and with the right combination of tools, organization, and communication, restaurants and their teams will soar through the holiday season with more ease than Santa on his sleigh. Recommended Download: Free Restaurant Staff Availability Excel Template. Table of Contents.

Scheduling 148

Scheduling Communication Events Training 148

7 Shifts

FEBRUARY 16, 2022

Download now. Make sure your staff understands the exact communication method to use when asking for time off, alongside methods that won't be accepted. Aside from communicating your time off request policy, here are some other ways to make things balanced. 7shifts team communication notificaitons. Define Advanced Notice.

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STAAH

AUGUST 30, 2022

5) Colour matcher : The app can be downloaded free of charge. This tool translates your domain name into an IP Address, which helps the browser to communicate with the server to load the website’s resources. Find out more here. 4) Image resizer : This is a very useful tool to resize multiple images all at once.

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Revenue Hub

OCTOBER 23, 2023

Revenue managers today must assess the personalization potential they can deliver at every phase of the guest journey – from looking and booking, to on-property dynamics, post-stay communications, and feedback. Read more articles from Amadeus The post The Modern Revenue Manager: 7 Keys to Success appeared first on Revenue Hub.

Pricing 88

Pricing Book Cost Reduction Strategic Planning 88

Modern Restaurant Management

MARCH 24, 2021

A delivery app for every restaurant just isn’t possible; even if customers were willing to download one for every restaurant they ordered from, it would still not be profitable for most businesses. The critical factor, operators should know, is scalability. There are plenty of concerns that come along with setting up in-house delivery.

Regulatory Compliance 189

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7 Shifts

MARCH 10, 2021

It's no secret that social media has changed how you communicate with potential and existing customers and is one of the most effective ways of promoting your restaurant. Click here to download the QuickStone Capital free business plan template and get started today. These seven habits are all part of having a solid business plan.

POS Systems 148

POS Systems Bookkeeping Marketing Accounting 148

7 Shifts

SEPTEMBER 20, 2022

Enter 7shifts Academy , free courses about restaurant management with quizzes and downloadables. Get an inside look into what your manager takes care of, like team communication and task management. Learn more about the ins and outs of restaurant management or brush up on your marketing know-how. Daily Restaurant Management Course.

Server 78

Server Download Blog Scheduling 78

7 Shifts

MAY 27, 2021

Use a Rotating Schedule Template to Get Organized [Free Download]. Click here to download the template for free. Quick Tip: If worries over employee availability are a barrier to you trying rotating shifts in your restaurant, try using the 7shifts Team Communication Tool for manager-approved employee shift swaps. No Consistency.

Scheduling 148

Scheduling Server Front of House Back of House 148

7 Shifts

AUGUST 18, 2021

Host pre-shift meetings to share resources and experiences, and ensure your team is in constant communication to report on things that worked or did not work. Recommended Download: Free Restaurant Comment Card Template For Download. Avoid overbooking reservations. Engage with them online.

Customer Service 147

Customer Service Information Download Scheduling 147

NCC USA

DECEMBER 7, 2022

Since nothing else can be downloaded from or uploaded to the devices, these systems are completely secured against viruses and hacking (without the cost of additional anti-virus or security programs). The software’s design is also important. Integration of online orders with your POS software streamlines the processes and increases accuracy.

POS Systems 52

POS Systems Front of House Information Communication 52

Modern Restaurant Management

APRIL 27, 2021

Restaurants can also enjoy being able to directly communicate any extenuating circumstances to customers about their order and set limits on order volumes (something restaurants can’t do through third-party delivery apps). And it works.

Information 171

Information Download Marketing Communication 171

7 Shifts

APRIL 14, 2022

Setting a clear target for variance on this metric, communicating it to managers, and holding them accountable for hitting it is a fair success metric to factor into their performance review conversations. Recommended Download: Free Employee Performance Review Excel Template for Restaurants. Make short term scheduling decisions.

Scheduling 148

Scheduling Accounting Download Information 148