Modern Restaurant Management

NOVEMBER 24, 2020

Use this time to invest in training, develop relationships with potential clients and referral sources, explore possible acquisitions or new markets, and upgrade outdated technology. If competitors are easier to find and communicate with, your business could lose customers quickly. Plan for Gaps in Your Budget.

Budgeting 229

Budgeting Communication Training & Development Marketing 229

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. This capability can prove invaluable for refining pricing strategies, optimising ingredient and waste management, and planning forthcoming shifts, among other benefits.

Pricing 212

Pricing Catering Training Marketing 212

Hotel Owner

MARCH 9, 2023

For example, you may find that your hotel is located in an area with high demand for spa services, but that there are already several established spas nearby. This may require you to differentiate your spa by offering unique services or pricing strategies.

Training 52

Training Customer Service Communication Marketing 52

Les Roches

DECEMBER 27, 2023

It involves various responsibilitie­s such as customer service, house­keeping and overseeing staff. In addition to technical abilities, soft skills such as communication, proble­m-solving and adaptable leadership skills are­ also crucial. Hotel administration certifications can also boost your credibility.

Travel and Tourism 52

Travel and Tourism Hospitality Management Communication Customer Service 52

7 Shifts

AUGUST 2, 2023

Make sure to consider these key factors from both the administrative and employee perspective: Pricing: Consider whether the platform charges a flat fee (monthly or annual), a percentage of tips, or a combination of both. Training for managers will commence [X Date] and everyone else on [X Date].

Training 78

Training Demo Information Communication 78

SiteMinder

OCTOBER 11, 2022

The purpose of the role is to ensure that all guests receive high quality customer service. Duties include training and managing various other hotel front desk positions such as receptionists and concierge. Key attributes include strong people skills, attention to detail, good leadership skills and customer service experience.

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Maintenance Concierge Front of House Budgeting 72

Lithos POS

DECEMBER 19, 2023

It also helps in effective communication in every department to others. His duties include executing marketing strategies, recruitment, and hiring, ensuring food quality, staff training, and maintaining effective communication between the administrative team, kitchen staff, and front-of-house employees.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

Les Roches

AUGUST 12, 2022

Great customer service is paramount; but it’s not just about being a friendly and welcoming host. There are many vital hotel services and interlinked moving parts that all need to work together to create that all-important fantastic customer experience. Hire and train the best people. Customer service centric.

Communication 52

Communication Housekeeping Customer Service Training 52

Les Roches

APRIL 26, 2023

While client and customer are often used interchangeably to describe people and organizations that purchase goods or services, there are some distinct differences between client and customer that everyone in business should know, especially those interested in pursuing hospitality careers. What is a client in hospitality?

Customer Service 52

Customer Service Definition Communication Events 52

Revenue Hub

JULY 24, 2023

The worst part is if hotels at the destination start a price war to attract more guests, the results will be lower revenue for all, and no additional guests will travel to the destination because the hotel rooms are cheap. Reputation : Make sure that seasonal closure is communicated effectively to potential customers.

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Maintenance Travel and Tourism Special Events Guest Satisfaction 79

Les Roches

JUNE 5, 2023

You’ll need a clear plan, a great location, and a top team who can deliver excellent customer service. You need to know what customers want and what competitors in the food service business are doing to give your new venture a competitive edge. Think you might have what it takes?

Budgeting 52

Budgeting Customer Service Training Communication 52

Les Roches

MAY 24, 2023

You’ll also be responsible for planning staff training , such as making sure front-of-house staff know how to use any PoS (point-of-sale) system that you use, and ensuring that your kitchen staff all have appropriate food safety and sanitation training. Successful restaurant management requires a diverse skill set.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

Modern Restaurant Management

DECEMBER 21, 2023

We must continue bridging that gap through research, communications, and marketing. On the operational side, restaurant workers stand to benefit from the streamlining of order processing and reduction of manual tasks, although adapting to these new technologies may require additional training.

Marketing 120

Marketing Training POS Systems Server 120

Les Roches

JUNE 5, 2023

The focus is on delivering exceptional customer service and maximizing profits. Food and beverage managers will also be responsible for room service or other food and drink services that a hotel offers. You would be responsible for arranging everything in the customer-facing part of the restaurant.

Menu Planning 52

Menu Planning Housekeeping Front of House Training 52

Les Roches

MAY 9, 2023

You’ll also be responsible for planning staff training, such as making sure front-of-house staff know how to use any PoS (point-of-sale) system that you use, and ensuring that your kitchen staff all have appropriate food safety and sanitation training. You will also need to learn interpersonal skills and social skills.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

7 Shifts

AUGUST 26, 2019

"Restaurant revenue management is defined as selling the right seat to the right customer at the right price and for the right dura­tion."— From there, you can make vital decisions about price, service capacity, table turnover, and your menu to boost revenue and profits. Hire skilled kitchen staff and train them.

Server 163

Server Training Pricing Customer Service 163

Hotel Business

MARCH 16, 2023

In this scenario, the hotel requires minimal equipment for cloud communications. Let’s look at the barriers to moving ahead with new cloud communication technology. Let’s look at the barriers to moving ahead with new cloud communication technology. Likely your hotel fits in the first scenario.

Maintenance 59

Maintenance Communication Budgeting Definition 59

Les Roches

JANUARY 15, 2024

By accounting for internal factors (renovations) and external ones (seasonal trends), you can create optimal pricing structures that drive well-timed sales as well as limit lost income from vacancies. Set clear expectations for your sales team Effective­ communication and clear expectations are­ essential in hospitality.

Communication 52

Communication Book Reservations Marketing 52

Synergy Suite

MARCH 14, 2023

Even before any customers walk through the door, ensuring a smooth, efficient, and easy process is of paramount importance to the overall customer experience. It should be optimized for desktops, tablets, and mobile devices to accommodate both staff and customers who may be using different platforms.

Reservations 52

Reservations POS Systems Front of House Communication 52

Lithos POS

SEPTEMBER 27, 2023

It helps you to calculate bills and taxes accurately based on the items ordered, their prices, and any applicable taxes or discounts. Streamlining Customer Management Managing customers is a crucial element in a restaurant business. POS helps you to provide a seamless customer experience.

POS Systems 69

POS Systems Accounting Front of House Server 69

Synergy Suite

NOVEMBER 30, 2023

They serve as a compass, guiding decisions on pricing strategies, menu development, and staffing levels, ultimately influencing the delicate balance between offering high-quality cuisine and ensuring the establishment’s profitability. For restaurant owners and managers, understanding and effectively managing prime costs are paramount.

Portion Control 52

Portion Control Scheduling Pricing Training 52

Hotel Owner

FEBRUARY 5, 2024

Key factors include adapting dynamic pricing strategies, tailor-made loyalty programs, gastronomic recommendations based on consumption patterns, and bespoke services based on guest history. The impact of social media is evident in tourists’ behaviour change, who consider direct brand relations crucial.

Travel and Tourism 52

Travel and Tourism Maintenance Book Customer Service 52

Lithos POS

FEBRUARY 6, 2023

However, in order to provide a great customer experience , it is crucial to combine cutting-edge technology with customer-centric business practices such as the latest problem-solving solutions, streamlining of the point of sale process, automated workflow, and empathy towards customers. Collect customer data.

POS Systems 40

POS Systems Customer Service Server Blog 40

7 Shifts

JANUARY 20, 2023

Train your staff: Your staff should be well-trained and prepared to handle the increase in customer volume. So make sure you have enough staff on hand to handle the increase in orders and customer service. This helps you avoid complaints from hungry fans while creating a memorable experience for clients.

Scheduling 78

Scheduling Communication Events Training 78

Les Roches

JULY 21, 2023

HotelTime pricing, for example, starts at €6 per month but can be as much as €100 per month. However, pricing can fluctuate because most hotel property management software offers bespoke prices based on specific needs. Some vendors will offer email support, while others will provide training. Staff training.

Property Management 52

Property Management Housekeeping Reservations Training 52

Modern Restaurant Management

SEPTEMBER 16, 2020

Train staff to handle these calls well and keep people coming back. Restaurants need to communicate the change in safety measures and share the experience. Yelp is not free but a paid partnership for enhanced listings is fairly reasonable in price with the right negotiation. Annabel Maw, Director of Communications, JotForm.

Marketing 233

Marketing Communication Information Reservations 233

7 Shifts

SEPTEMBER 15, 2021

It also goes a long way in crystallizing your restaurant's reputation for great customer service and experiences. When guests order items that are priced slightly higher, check sizes go up, and tips in turn with them. A great way to communicate menu notes to your team is by using tools like 7shifts chat and announcements.

Server 147

Server Training Information Blog 147

Synergy Suite

JUNE 27, 2023

By analyzing inventory usage, costs, and trends, restaurant owners and managers can identify areas of improvement, optimize menu pricing, and forecast demand. This helps in avoiding understaffing or overstaffing situations, maximizing productivity, and delivering a high level of service.

POS Systems 52

POS Systems Scheduling Information Procurement 52

SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more. The most important skill in hotel management is communication.

Travel and Tourism 59

Travel and Tourism Book Housekeeping Customer Service 59

Modern Restaurant Management

DECEMBER 21, 2022

Reduce portion sizes slightly to maintain menu prices but account for increased costs. Don’t be afraid to increase price. Don’t be afraid to increase price. Talk to your bank — be proactive in communications and provide timely, accurate financial information if trying to secure or increase a line of credit.

Pricing 193

Pricing POS Systems Front of House Marketing 193

SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more. The most important skill in hotel management is communication.

Travel and Tourism 52

Travel and Tourism Book Housekeeping Customer Service 52

7 Shifts

SEPTEMBER 19, 2022

Establish Clear Lines of Communication. Without solid training and growth opportunities, you could be letting great employees go to the restaurants that already have them. Communication breaks down. 72% of employees ranked team communication as necessary to their satisfaction at work. State by State Breakdown.

Scheduling 78

Scheduling Front of House Back of House Communication 78

Modern Restaurant Management

DECEMBER 28, 2020

When others have pulled back, we kept innovating by adding new menu items (a new Porterhouse steak, Wagyu New York Strip), half priced bottles of South American wine, To-Go experience packages and more. Through better employee training in 2021, brands can make sure their five-star app isn’t ruined by a disjointed in-person experience.

Events 229

Events Sanitation Marketing Communication 229

The Restaurant Times

MARCH 15, 2021

Update the menu prices, according to inflation spikes. Restaurateurs can deal with high competition and boost profits by merely improving the quality of food and service. From the kitchen to the table, a restaurant that is capable of offering high-quality standards retains more customers. Are the menu items well priced?

POS Systems 52

POS Systems Pricing Marketing Information 52

Les Roches

JUNE 7, 2023

Skills required to be a successful food and beverage consultant To excel in this role, a person needs to have strong interpersonal skills, the ability to think critically, excellent problem-solving abilities, knowledge of regulatory standards, business acumen, customer service proficiency, and the ability to stay on top of industry trends.

Regulatory Compliance 52

Regulatory Compliance Events Customer Service Marketing 52

7 Shifts

SEPTEMBER 15, 2021

It also goes a long way in crystallizing your restaurant's reputation for great customer service and experiences. When guests order items that are priced slightly higher, check sizes go up, and tips in turn with them. A great way to communicate menu notes to your team is by using tools like 7shifts chat and announcements.

Server 78

Server Training Information Blog 78

OpenTable

OCTOBER 20, 2023

Knowing your audience will inform your menu, but more importantly, your restaurant’s overall vibe and service style. Visit other restaurants in the area to understand their pricing and see what they’re doing well and what can be improved upon. Of course, none of the above matters if your pricing isn’t spot-on.

POS Systems 52

POS Systems Budgeting Reservations Front of House 52