Les Roches

DECEMBER 30, 2023

By the e­nd of this article, you will have a solid understanding of product/service differences and how these­ distinctions manifest themselve­s in various sectors, with a particular focus on the hospitality industry. Definition of product Let’s start by e­stablishing a shared understanding of the te­rm ‘product’ in a business context.

Guest Services 95

Guest Services Concierge Definition Customer Service 95

Synergy Suite

MAY 2, 2023

It allows them to assign shifts, track availability, manage time off requests, and communicate schedule updates with ease. Improved Communication Employee scheduling software provides a centralized platform for communication between managers and employees. What to Look for When Choosing a Restaurant Scheduling Software?

Scheduling 52

Scheduling POS Systems Communication Reservations 52

Hotel Business

MARCH 16, 2023

In this scenario, the hotel requires minimal equipment for cloud communications. Let’s look at the barriers to moving ahead with new cloud communication technology. Why the reservation to replace this critical piece of a hotel’s infrastructure? Likely your hotel fits in the first scenario. Less equipment means less to manage.

Maintenance 59

Maintenance Communication Budgeting Definition 59

7 Shifts

NOVEMBER 17, 2020

How to communicate with staff after performance reviews. For example, if an employee isn't aware that they need to improve their customer service skills, then an evaluation form can be used to open a discussion about sharpening them. You should be communicating concerns during one-on-one meetings.

Download 148

Download Scheduling Communication Accounting 148

7 Shifts

JANUARY 20, 2023

So make sure you have enough staff on hand to handle the increase in orders and customer service. With so much competition around, this is a great way to entice customers to choose your restaurant over others. Be prepared for a surge in business. It's hard enough to manage a higher workload without delivery.

Scheduling 78

Scheduling Communication Events Training 78

SiteMinder

OCTOBER 11, 2022

Hotels will need to ensure restaurant operations and service is seamless across multiple areas and locations. While there’s definitely some risks involved in such an enterprise, there’s also the opportunity for rich rewards at your hotel. Generally, a hotel restaurant will have two types of customers: hotel guests and external guests.

Customer Service 52

Customer Service Reservations Book Marketing 52

Les Roches

DECEMBER 28, 2023

” Overview Definition of hotel management and culinary arts Hotel management concerns itself primarily with running establishments where accommodation is offered, which is usually a hotel or a similar operation.

Housekeeping 52

Housekeeping Training Hospitality Management Accounting 52

Modern Restaurant Management

NOVEMBER 11, 2019

Seamless Communication Between Properties : When staying at a hotel with multiple properties, 29 percent expect their preferences and guest profile to be easily communicated between properties. She most recently held the title of Vice President of Administration, leading the HR, Customer Service, and IT Teams.

Book 118

Book Reservations Communication Customer Service 118

Synergy Suite

JANUARY 13, 2023

For most quick-service and fast casual restaurant chains, a representative from the HR department should be present to explain the forms, answer any questions, and ensure that all the required items are taken care of. Customer Service and Sales. Orientation and Education.

Training 52

Training Scheduling Document Regulatory Compliance 52

Synergy Suite

APRIL 24, 2023

By reducing phone orders and manual entry, restaurant staff can focus more on food preparation and customer service. Additionally, online ordering systems enable restaurants to cater to a larger customer base, including busy individuals who prefer the convenience of ordering from their computers or mobile devices.

POS Systems 52

POS Systems Information Maintenance Pricing 52

Xotels

NOVEMBER 23, 2023

Trends in our Industry We see 3 most important trends in the coming years to stay on top of: Need for Higher Level Customer Service Consumer Trends New Concept Trends Curious to hear our in-depth thoughts about these trends? For a comprehensive understanding of the definition of hospitality management , read our full article.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

Trends in our Industry We see 3 most important trends in the coming years to stay on top of: Need for Higher Level Customer Service Consumer Trends New Concept Trends Curious to hear our in-depth thoughts about these trends? For a comprehensive understanding of the definition of hospitality management , read our full article.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

InnQuest

JULY 11, 2022

Nowadays, most customers prefer to check out a hotel’s website before making a reservation. to engage the customers and boost sales. Furthermore, make the most out of this hotel marketing strategy by effectively highlighting your positive customer testimonials and stories across all digital channels.

Marketing 130

Marketing Travel and Tourism Definition Book 130

Synergy Suite

FEBRUARY 21, 2023

Features like quick order entry, menu customization options, and kitchen display systems (KDS) for streamlined communication with the kitchen are essential. Integration with self-service kiosks or mobile ordering apps can further enhance the customer experience.

POS Systems 52

POS Systems Training Budgeting Reservations 52

Synergy Suite

DECEMBER 22, 2022

While at first restaurant training may not seem to directly correlate with increasing sales and revenue, keep in mind that the staff and servers are the first customer touchpoint. . This is true of team sports, and it’s definitely true in the case of the restaurant industry. Guest and Customer Service Principles.

Training 52

Training Document Information Server 52

Modern Restaurant Management

AUGUST 19, 2020

The Culinary Arts Package includes: High-definition instructional videos. Communication platform. This entirely automated process provides communication technology that authenticates and verifies every delivery while also eliminating any potential interference that may happen during the final stage of drone delivery.

Events 206

Events Accounting Communication L&D 206

SiteMinder

DECEMBER 7, 2023

Often, you can find YouTube videos that are quick and simple, either giving you a good general overview of an entire marketing plan or a concise definition and discussion of a particular topic. For example; room cleaning, maintenance tasks, communication.” This is why watching video tutorials can be highly effective.

Blog 59

Blog Travel and Tourism Events Download 59

Modern Restaurant Management

DECEMBER 31, 2019

At Yelp, we're seeing restaurants move away from a strictly reservations planning model. Restaurateurs are valuing a hybrid approach to reservations and running a waitlist to manage their floor and seat more diners, especially during the holiday season. Dan O’Connell, CEO of Foodmix Marketing Communications.

POS Systems 138

POS Systems Marketing Training Pricing 138