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Exploring the world of guest services: from definitions to job descriptions

Les Roches

They need excellent communication and interpersonal skills, should be able to multitask, maintain composure under pressure and demonstrate a high level of professionalism.

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How to Choose a Restaurant Reservation System: Factors to Consider When Selecting Your Reservation Software

Synergy Suite

And that’s not even mentioning the benefits a quality restaurant reservation system provides to your front-of-house staff, allowing them to communicate and collaborate, find solutions in real-time, and generally have an ease and organization to their work. So, how do you choose the right restaurant reservation software for you?

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Inventory Management Software: Definition, Benefits, and What to Look For

Synergy Suite

It simplifies communication with vendors, tracks deliveries, and provides alerts for low stock levels, ensuring timely replenishment of supplies. Look for inventory software that enables seamless communication with your vendors, facilitates automated purchase order generation, and provides real-time updates on order status and deliveries.

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What Triggers Hotelier's Anxiety?

Hotelogix

And what can one expect from guests who have confirmed reservations and yet been denied a room? Departments such as front desk and housekeeping, kitchen, and service, need to clearly and effectively communicate with each other at all times. Well, a vitriolic review is inevitable, is it not? Your online ratings and reviews!

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What is a Restaurant POS System? POS Definition, Types, and Benefits

Synergy Suite

Payment Processing Equipment Payment processing equipment includes devices such as credit card readers, NFC (Near Field Communication) terminals, and barcode scanners, allowing for various payment methods to be accepted. POS Definition, Types, and Benefits appeared first on SynergySuite.

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Six Strategies to Improve Restaurant Efficiency

Modern Restaurant Management

Encourage Staff Members to Communicate Effectively. Staff training, therefore, needs to include teaching individuals to communicate swiftly, clearly, and confidently with other team members when orders go wrong, or other problems occur. Be conscious of this when taking reservations. Issues often arise at the busiest times.

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City Oasis Inn finds perfect partner with SiteMinder’s smart platform

SiteMinder

“We get a lot of regulars staying with us because they appreciate our friendly, welcoming staff and our customer service,” said Katie Cheetham , Reservations Manager. “ We are a small business with community values, and have been a mainstay in Townsville accommodation options for many years.”