Les Roches

DECEMBER 30, 2023

The term ‘guest’ conveys a sense of hospitality, emphasizing the warm and personal approach adopted when catering to their needs Customer service is a broader concept that applies when someone purchases goods or services from a business. A clear grasp of products and services can lay the groundwork for successful marketing strategies.

Guest Services 95

Guest Services Concierge Definition Customer Service 95

SiteMinder

MAY 6, 2024

Booking engine comparison element 4: Pricing and fees Consider whether your chosen booking engine requires monthly or annual fees and what these unlock in terms of features. Eviivo Focus on vacation rentals and independent properties: Caters to a specific segment of the market with features tailored to vacation rentals and B&Bs.

Book 52

Book Catering Reservations Information 52

Les Roches

MARCH 23, 2023

More focus on hospitality: Hotels can offer more hospitality services, including food and drink options, concierge support, and more. Higher price points: Some customers may be put off by the higher price of hotels compared to holiday lets such as Airbnb. Hotel business model and its limitations Hotels can also have limitations.

Travel and Tourism 52

Travel and Tourism Concierge Pricing Catering 52

SiteMinder

FEBRUARY 25, 2024

These leading brands often command higher prices and a loyal following. In contrast, lesser-known or emerging brands may struggle to make their mark, competing on price or niche offerings to attract guests. Below, you’ll find the top largest and most successful hotel chains from which to take inspiration. Marriott International, Inc.

Catering 52

Catering Budgeting Guest Satisfaction Marketing 52

Les Roches

DECEMBER 25, 2022

Hotel businesses want to appeal to as broad a range of guests as possible; but understanding and catering to a key target demographic creates better quality, tailored services. B&Bs cater to short-stay guests in transit or on a holiday tour. Guest demographic. Casino hotels are aimed at guests who enjoy gambling.

Travel and Tourism 52

Travel and Tourism Catering Definition Budgeting 52

SiteMinder

OCTOBER 11, 2022

For hotels with concierge services, there should ideally be a separate space to avoid long queues and overcrowding. From purchasing produce and pricing menus to taking orders and serving customers, a lot goes into making the food & beverage department functional. Reservations agent. Hotel manager (or front of house manager).

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Front of House Housekeeping Maintenance Back of House 59

Les Roches

JANUARY 19, 2024

This addresses operating costs and initial expenses such as purchase prices if you’re thinking of buying a hotel. Will you be catering to tourists or local busine­sses? Cost analysis Next on your radar should be a thorough cost analysis. If you’re trying to answer the question ‘How much does it cost to own a hotel?’

Marketing 52

Marketing Book Accounting Procurement 52

SiteMinder

OCTOBER 10, 2022

The price of rooms in these types of accommodations reflect the quality and the types of services available in the hotel. Some services and features you can expect to see at five star hotel include: Concierge and reservations desk. The level of service in these kinds of establishments can vary significantly as can the price tag.

Travel and Tourism 72

Travel and Tourism Budgeting Catering Concierge 72

Hotelogix

OCTOBER 18, 2023

It helps identify high-profit areas, understand demand patterns, and optimize pricing strategies for increased profitability. Key Features of a Hotel POS System A comprehensive and effective Hotel POS system should encompass a range of features that cater to the diverse needs of the hospitality industry.

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POS Systems Guest Satisfaction Training Front of House 130

SiteMinder

JULY 24, 2023

Budget travellers are price-sensitive and value for money is their top priority. The importance of catering to the needs of hotel guests Catering to the needs of different types of hotel guests is crucial for enhancing the guest experience and driving growth in your hotel business.

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Budgeting Catering Book Guest Satisfaction 97

Modern Restaurant Management

NOVEMBER 11, 2019

But what many don’t consider is that it’s not only a well-appointed room and a knowledgeable concierge that guests remember – it’s often the experience they had at the on-site restaurant or bar,” said Joel Montaniel, CEO of SevenRooms. The acquisition is expected to close during the fourth quarter of 2019.

Book 90

Book Reservations Communication Customer Service 90

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Hotel Owner

DECEMBER 13, 2023

Digitalised experience Technology is increasing rapidly in the hospitality industry – from online bookings, the use of chatbots for further information, automated confirmations, mobile check-ins, a virtual concierge and a keyless entry to rooms – there are digitised options at every stage of the guest’s journey.

Front of House 98

Front of House Concierge Catering Pricing 98

Modern Restaurant Management

DECEMBER 19, 2023

While the cost of a single menu item or a full ticket is still a priority for guests, the concept of value is no longer just about price. .” Throughout 2023, we’ve seen our guests approach value holistically, and we believe this will only continue into 2024.

Front of House 114

Front of House Customer Service Concierge Marketing 114

Modern Restaurant Management

AUGUST 5, 2020

. “With a decrease in overall catering volumes and the shift to smaller deliveries, our brands have relied upon DeliverThat to support and supplement our teams through the uncertainty of day-to-day transaction volume. Users upload invoices to gain instant insights into spending habits & ingredient-level price uctuations.

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Server Marketing Bookkeeping Document 193

Modern Restaurant Management

JANUARY 15, 2020

I-AM Group Partner Pete Champion said: “Convenience services need to act more like concierge services, adding exclusivity as a key differentiator. recommends that it is critical for brands to continue to find ways to optimize their overall footprint and marketing efforts in order to cater to this niche market.

Marketing 91

Marketing Download Information Events 91

EATER

AUGUST 30, 2021

I wore a tropical-print shirt and sandals to get in the mood, but when the concierge complimented my choice during check-in, I felt like I had worn the band’s shirt to the concert. Margaritaville does an incredible job of catering to every type of person who might be in Times Square. I’m doing it , I thought, I’m relaxing.

Article 145

Article Concierge Document Events 145

SiteMinder

DECEMBER 7, 2023

Just look at the wide array of different workers a relatively standard, medium-sized hotel might employ: hotel managers, receptionists, admin staff, salespeople, maintenance workers, housekeepers, concierges, valets, bartenders, waitstaff, chefs, childcare workers and more.

Blog 59

Blog Travel and Tourism Events Download 59

EATER

DECEMBER 15, 2021

Each of the three-course dishes, served in glass, reusable jars, are prepared by chef Christophe Tinot of the nearby restaurant and catering company Le P’tit Boursault and come with a glass of a different Piot-Sévillano cuvée — that you’ll certainly want to (and should) take home. Prices available upon request. AR Lenoble.

Travel and Tourism 109

Travel and Tourism Training Book Events 109