InnQuest

JANUARY 23, 2023

A dedicated mobile app can enable express check-ins, keyless entries, and on-demand concierge services. To mark your glory in the market, you should reward both guests by giving lower prices to those directly approaching you. Reward your loyal guests: Loyal guests can be of two types: those who trust direct bookings more than OTAs.

Book 218

Book Reservations Concierge Blog 218

Revenue Hub

FEBRUARY 20, 2024

Here are some specific ways that hotels can implement hyper-personalization tactics today: Personalized Pricing and Offers: Implement dynamic pricing strategies (using data analytics) that offer guests personalized promotions and discounts based on their previous booking history or as a reward for loyalty.

Marketing 94

Marketing Concierge Information Guest Satisfaction 94

Revenue Hub

JULY 3, 2023

This is when the commercial intent comes in – they’ll search Booking.com and other OTAs to find the best prices. Use ads during this phase to feature your lowest price guarantee and drive direct bookings. If guests are in the transactional phase, they’re in the final stages.

Concierge 86

Concierge Book Guest Satisfaction Article 86

Revenue Hub

FEBRUARY 8, 2024

Deloitte’s Hospitality Industry Outlook 2023 identified the hospitality sector’s key challenges for 2024 as a drop in consumer confidence, continuing labor shortages, and the inability of hotels to raise prices despite escalating costs.

Concierge 97

Concierge Article Events Customer Service 97

Revenue Hub

APRIL 4, 2024

Similarly, AI chatbots, virtual concierges, and predictive analytics can provide valuable insights and enhance guest satisfaction. Hotels that recognize the value of harnessing predictive insights will benefit from enhanced operational efficiency, optimized pricing strategies, and an elevated guest experience.

Book 90

Book Guest Satisfaction Customer Service Pricing 90

Modern Restaurant Management

JUNE 14, 2022

Concierge service : Groups with more than 750 employee participants are often finding concierge services to be effective in managing costs for high claimants in the plan.

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Concierge Article Presentation Pricing 183

Revenue Hub

JANUARY 12, 2024

Flexible pricing is another way to let guests choose the services that best suit them on a specific budget. Or how about a virtual concierge and guest apps that make enacting service requests easier? Being flexible in your policies allows space to accommodate all sorts of guest needs.

Customer Service 95

Customer Service Concierge Article Training 95

Boutique Hotel News

DECEMBER 20, 2022

This means that during periods of high consumer price growth, hotels have been able to raise room rates and pass on these rising costs to guests. AI-enabled chatbots and digital concierges serve as the first point of contact for some customers. per cent on average above inflation per year.

Concierge 312

Concierge Book Marketing Information 312

Serviced Apartments

NOVEMBER 10, 2023

“As the industry has evolved, buyers are more discerning and well-informed, seeking clear answers about how the premium price associated with a brand name is justified and how their property investment will be cared for once the keys are handed over.

Property Management 59

Property Management Concierge Maintenance Pricing 59

Revenue Hub

FEBRUARY 27, 2023

Ancillary: “Ancillary” equates to all other services—parking, spa, laundry, concierge services, etc. Because rooms generate a high amount of revenue, it’s essential that hospitality organizations don’t leave important decisions like pricing to spreadsheets and manual information inputs. So, where should you focus your resources?

Events 84

Events Concierge Pricing Article 84

Revenue Hub

NOVEMBER 20, 2023

If they don’t do it during booking, offer them an upgrade at a discounted price during check-in. Concierge A concierge helps to make restaurant reservations, arrange tours and book event tickets. Guests can upgrade from a standard room to a higher category, like a suite with an ocean or a garden view.

Concierge 76

Concierge Guest Satisfaction Book Article 76

Hotel Business

NOVEMBER 9, 2023

“These hoteliers should have access to industry-specific technology without paying ERP prices. The company has introduced technology throughout the application that centers around its M3 Concierge in-app assistance tool.

Accounting 59

Accounting Concierge Catering Pricing 59

Serviced Apartments

MAY 30, 2023

One-bedroom apartments range from 670-1,275 square feet at a starting price of AED 958,000. The two-bedroom apartments range between 1,130-1,465 square feet at a starting price of AED 1,443,000. Services such as a concierge, food and beverage room service and housekeeping, among others, will be included.

Concierge 52

Concierge Housekeeping Pricing Property Management 52

InnQuest

JUNE 8, 2023

Gone are those days when a friendly concierge staff was the peak of personalized service. Hotels can now use machine learning to analyze data to anticipate guest needs, optimize pricing and improve operations. Moreover, traditional hotel room pricing methods are considered manual, time-consuming and inaccurate.

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Maintenance Guest Satisfaction Pricing Marketing 135

Revenue Hub

JUNE 1, 2023

Subscribe to our weekly newsletter and stay up to date If a hotel puts more effort into designing packages using the four Ps (Product, Price, Promotion, and Place), the chances are much higher that the package will become a sales success. The world outside the resort is of less interest to the guest.

Concierge 68

Concierge Article Pricing 68

SiteMinder

OCTOBER 11, 2022

Duties include training and managing various other hotel front desk positions such as receptionists and concierge. The concierge’s job is to greet guests and assist with queries. A reservation agent is similar to a concierge but their duties are limited to making reservations for guests. Assistant hotel manager. Hotel porter.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

Modern Restaurant Management

MARCH 18, 2022

For several years we have been considering the viability of high touch healthcare concierge programs in the restaurant space. Rather than contacting the insurance carrier with benefit, or service and care questions, members are directed to call a single number to speak to a concierge who will directly assist them (no more call trees).

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Concierge Book Document Definition 179

Revenue Hub

OCTOBER 17, 2023

In 2023, they rolled out their proprietary AI-driven concierge system, named “Aria.” Given the varied guest profile and seasonality of the region, the management recognized the need for a flexible and responsive pricing strategy. They’ve adjusted their room pricing model accordingly, offering premium rates for city-view rooms.

Pricing 83

Pricing Book Events Catering 83

Revenue Hub

OCTOBER 20, 2022

The rising prices and labor shortages have affected the guests just as much as the hotels themselves. Thus, prices are higher, but the raised prices do not reflect improved guest services. Hotels can now offer guests virtual concierges who will track their sentiment and warn the hotel in advance in case of negative experiences.

Guest Satisfaction 91

Guest Satisfaction Concierge Pricing Article 91

Hotel Owner

DECEMBER 13, 2023

Digitalised experience Technology is increasing rapidly in the hospitality industry – from online bookings, the use of chatbots for further information, automated confirmations, mobile check-ins, a virtual concierge and a keyless entry to rooms – there are digitised options at every stage of the guest’s journey.

Front of House 98

Front of House Concierge Catering Pricing 98

Serviced Apartments

JANUARY 27, 2023

Claiming to be the first luxury hospitality brand to offer fully furnished leases with all utilities included, along with its dedicated concierge service and guest support, onefinestay’s new collection will be the first of its kind in the Big Apple.

Concierge 52

Concierge Housekeeping Catering Marketing 52

Hotel Owner

JUNE 19, 2023

We’re in our fourth year of operating pop-up hotels throughout the UK and Europe, managing reservations, distribution and pricing, as well as reception, cleaning and maintenance staff. Reception staff will be needed to offer the concierge services guests will expect from hotels.

Concierge 105

Concierge Housekeeping Maintenance Book 105

Hotel Owner

JUNE 30, 2023

Hotels can invest in technology such as mobile check-in/out, digital concierge services, and personalised communication channels to provide a better customer experience. Energy prices, inventory management, and employee productivity all play critical roles in the profitability of a hotel.

Travel and Tourism 105

Travel and Tourism Strategic Planning Procurement Concierge 105

Les Roches

DECEMBER 30, 2023

This involves several key aspects: Check-in and check-out : smooth and efficient check-in and check-out processes are crucial to making guests feel valued and at ease Concierge services: hotels frequently offer concierge services to help guests with reservations, travel arrangements and local recommendations Room amenities and housekeeping : these (..)

Guest Services 95

Guest Services Concierge Definition Customer Service 95

Hotel Business

SEPTEMBER 28, 2023

Among the services provided will be owner relations and services, accounting and financial services, guest/concierge services, front desk and amenity management, maintenance and capital project oversight, marketing, distribution and pricing, housekeeping and procurement.

Resort Management 99

Resort Management Procurement Concierge Housekeeping 99

Modern Restaurant Management

MAY 18, 2022

In recent years, medical technology has been driving trend, but in today’s economic environment, medical providers are raising prices. Concierge services. Additionally, a bubble has emerged due to deferred care. The goal should be how to make plans more efficient. The best opportunities for consideration are: Funding mechanisms.

Concierge 212

Concierge Budgeting Scheduling Article 212

Les Roches

MARCH 23, 2023

More focus on hospitality: Hotels can offer more hospitality services, including food and drink options, concierge support, and more. Higher price points: Some customers may be put off by the higher price of hotels compared to holiday lets such as Airbnb. Hotel business model and its limitations Hotels can also have limitations.

Travel and Tourism 52

Travel and Tourism Concierge Pricing Catering 52

Hotel Owner

NOVEMBER 24, 2022

I started as a porter in South Africa, which was followed by concierge roles doing a lot of special events and special projects, such as million-dollar golf. One of them is Miyako, an authentic Japanese restaurant that has street pricing and only seats 26. How did your career in hotels begin and what makes you stay in this industry? .

Training 102

Training Concierge Special Events Housekeeping 102

Les Roches

JANUARY 9, 2024

Retailer Retailing is a conventional business model in which goods are bought from a manufacturer or wholesaler then sold to end customers at a marked-up price. Concierge/Customization Concierge/customized approaches tailor solutions to individual demand. This model includes print magazines, TV slots and digital publications.

Concierge 52

Concierge Pricing Marketing Revenue Projections 52

SiteMinder

MAY 6, 2024

Booking engine comparison element 4: Pricing and fees Consider whether your chosen booking engine requires monthly or annual fees and what these unlock in terms of features. Pricing structure may be complex: Understanding the cost structure and potential fees can be challenging.

Book 52

Book Catering Reservations Information 52

Les Roches

DECEMBER 21, 2022

Demand – Looking at when demand is higher or lower and changing pricing and advertising appropriately. Ancillary services – This includes a lot of options that not all hotels offer, such as laundry service, concierge service, a spa, or other recreational facilities. Forecast-based pricing. Segmented pricing.

Pricing 52

Pricing Book Concierge Events 52

InnQuest

OCTOBER 31, 2022

Voice control can be made available for in-room gadgets that enable them to serve as a simulated/virtual concierge and offer customized suggestions to guests, provide the necessary information to them and even respond to their queries. Book a demonstration of our award-winning hotel management software here.

Property Management 221

Property Management Communication Book Information 221

Les Roches

OCTOBER 10, 2023

You’ll be looking at supply vs demand, expenses and different pricing strategies. Luxury services and personal concierge There are plenty of prestigious hospitality job opportunities in the luxury sector. Luxury services and personal concierge There are plenty of prestigious hospitality job opportunities in the luxury sector.

Travel and Tourism 52

Travel and Tourism Hospitality Management Concierge Training 52

eZee Absolute

JANUARY 24, 2023

So, instead of only focusing on the pricing, shift your thoughts towards complementary services as well to enhance the overall value of a hotel stay. Concierge services to help guests plan their stay and make recommendations. Shuttle service to and from the airport or nearby attractions. Free parking for cars, motorcycles, and buses.

Guest Satisfaction 52

Guest Satisfaction Concierge Book Pricing 52

Revenue Hub

MARCH 7, 2023

This includes your hotel bar and restaurants, room minibars, concierge services, in-room entertainment, spa, function rooms, meeting rooms, childcare services, tickets for tours and events, extended check-outs, and hotel merchandising , to name a few.

Definition 71

Definition Accounting Concierge Article 71

Les Roches

JULY 18, 2023

Guest services are all the amenities offered to guests in the hospitality industry, such as concierge, room service or front desk service. Providing excellent customer experience will also allow a hotel to maintain a higher price point, helping improve profits. What does guest service mean? How do you define excellent customer service?

Customer Service 52

Customer Service Guest Satisfaction Guest Services Training 52

eZee Absolute

AUGUST 29, 2023

Efficient inventory management, staff scheduling, housekeeping coordination, in-room entertainment systems, smart room controls(Like Alexa), and digital concierge services(KIOSK) are some that help enhance guest comfort and engagement. When we talk about the benefits of technology in the hotel industry, then they are vast.

Housekeeping 91

Housekeeping Training Guest Services Communication 91