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Digital concierge: Beginners’ guide for hotels

SiteMinder

What is a digital concierge? A digital concierge is a virtual system that assists hotel guests by handling requests, providing recommendations, and facilitating communication with hotel staff. Unlike traditional concierges, a digital concierge operates 24/7, ensuring that guests can access information and services at any time.

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Everything Retreat launches in Ribble Valley

Hotel Owner

The property also operates a concierge service to “deliver on every guest’s individual requirements, no matter how unique”. . Self-catering facilities in each lodge include a kitchenette complete with Nespresso coffee machine, combi oven, integrated fridge, induction hob (upon request) and a dining area/breakfast bar.

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Destination by Hyatt brand set to debut in the Caribbean with Cas En Bas Beach Resort

eHotelier

Lucia’s most cherished offerings with personalized excursions and individualized planning support from the resort’s Experience Concierge. Lucia only traditional-style hotels and resorts are available, so Cas en Bas Beach Resort has been designed to bring a completely fresh, contemporary offering to cater to today’s discerning travelers.

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Experiential Marketing Campaigns for Hotels

Revenue Hub

Consult this list of experiential ideas to get your campaign planning started: Digital Concierge While a digital concierge – an AI-based assistant that answers guest questions or makes dining reservations – can help a hotel streamline manual processes, it is also useful for experiential branding.

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YOTEL reveals Thai debut in Bangkok 2025

Boutique Hotel News

The hotel will feature 250 rooms with YOTE’s robotic concierge, motorised SmartBed, and other fully integrated technologies. With its modern and sustainable smart design and creative use of technology, YOTEL Bangkok will be a hospitality venue that truly caters to the multifaceted lifestyle of creators.

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Everything You Need To Know About Hotel Operations Management

InnQuest

It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services. Food and Beverage Services: This department manages all dining and catering services within the hotel, including restaurants, room service, banquets, and bars.

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7 Types of Hotel Guests and how to attract them to your property 

InnQuest

They look for comfortable lodging, proximity to tourist attractions, curated recommendations from concierge services, and amenities like pools or spas. Utilizing appropriate tools and systems is essential in ensuring that guests can relax and rejuvenate after a day of exploration.