Revenue Hub

JANUARY 9, 2023

Forecasting in the hotel industry involves predicting future demand for rooms and other hotel services. This can help hotel managers make informed decisions about pricing, staffing, and marketing strategies. Total revenue forecasting is essential to financial planning and budgeting for hotels.

Pricing 84

Pricing Information Article Blog 84

Revenue Hub

APRIL 11, 2023

Still, it is one of the most critical decisions hoteliers can make to improve profitability and boost reservations. Marketing systems collect information about guests, and the hotel PMS has all the information about the reservations, which reflects guest behavior. Distribution is complex and will not be uniform for all structures.

Book 82

Book Information Reservations Catering 82

Modern Restaurant Management

JUNE 27, 2022

Restaurant customers do everything from their phones. They may have discovered you from an Eater article, booked their reservation through OpenTable, or located you via Google Maps, and they will surely review their experience on Yelp — whether positive or negative — when their meal is complete.

Article 203

Article Definition Budgeting Customer Service 203

Les Roches

DECEMBER 27, 2023

It involves various responsibilitie­s such as customer service, house­keeping and overseeing staff. Some notable options include: Hotel management: Executing administrative and operations duties, hotel management draws on many skills from customer service to budget management.

Travel and Tourism 52

Travel and Tourism Hospitality Management Communication Customer Service 52

Les Roches

MARCH 22, 2023

You’ll be responsible for budgeting, venue selection, vendor management, decor, catering, entertainment, and more. Budget management Creating and managing event budgets is a crucial aspect of event planning. Budget management Creating and managing event budgets is a crucial aspect of event planning.

Events 52

Events Budgeting Vendor Management Communication 52

Revenue Hub

APRIL 3, 2023

The best way to do this is to effectively manage your budget and follow a data-driven total revenue management strategy. This includes pre-stay (booking, reservation confirmations, pre-arrival preference surveys, etc.), stay (check-in process, amenities, customer services, etc.),

Guest Satisfaction 76

Guest Satisfaction Book Reservations Article 76

OpenTable

OCTOBER 20, 2023

From budgeting and licensing to crafting the perfect menu, here’s everything you need to know about how to open a restaurant. Knowing your audience will inform your menu, but more importantly, your restaurant’s overall vibe and service style. These factors are central to making sure you stay within budget.

POS Systems 52

POS Systems Budgeting Reservations Front of House 52

SiteMinder

OCTOBER 11, 2022

Reservations agent. Customer service is the main purpose of these roles, so the department must be designed in a way that allows for easy and comfortable customer interaction. As the main guest service department in a hotel, front office functions include: Answering phones. Night duty manager (or night auditor).

Front of House 59

Front of House Housekeeping Maintenance Back of House 59

SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more. This can include business people, long-stay travellers, budget travellers and backpackers.

Travel and Tourism 59

Travel and Tourism Book Housekeeping Customer Service 59

Les Roches

JANUARY 25, 2024

Hotel industry players who can leverage data effectively gain valuable insights that can influence their strategic decisions, from setting room prices to designing hotel marketing strategies. This information then guides businesse­s in providing customized services and launching targe­ted consumer brand marketing campaigns.

Competitive Analysis 52

Competitive Analysis Information Pricing Marketing 52

SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more. This can include business people, long-stay travellers, budget travellers and backpackers.

Travel and Tourism 52

Travel and Tourism Book Housekeeping Customer Service 52

Les Roches

JUNE 5, 2023

The focus is on delivering exceptional customer service and maximizing profits. The staff here are responsible for much of the customer-facing parts of the business. Food and beverage managers will also be responsible for room service or other food and drink services that a hotel offers.

Menu Planning 52

Menu Planning Housekeeping Front of House Training 52

The Restaurant Times

FEBRUARY 25, 2022

So take your time choosing food products and buying them at more reasonable prices. It is imperative to have enough funds in reserve for the first 12 to 16 months in case of any uncertainties. Many first-time owners tend to choose a location too expensive for their budgets. Pay Attention To Location And Rentals.

Competitive Analysis 52

Competitive Analysis Budgeting Accounting Marketing 52

Hotel Business

MARCH 16, 2023

Why the reservation to replace this critical piece of a hotel’s infrastructure? No budget for capital expenditures. Disruption of business, particularly from a customer service perspective Advanced cloud technology is reliable and designed to protect the hotel’s reputation and service standards.

Maintenance 59

Maintenance Communication Budgeting Definition 59

Les Roches

MAY 24, 2023

Budgeting and financial management Portra/E+ via Getty Images Finances for a restaurant will include sales forecasting, food cost control, staffing costs, and more. This includes functions such as employee scheduling, reservation management, and making sure that you have enough staff to handle all the tasks needed at busy times.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

Les Roches

MAY 9, 2023

Budgeting and financial management Finances for a restaurant will include sales forecasting, food cost control, staffing costs, and more. This includes functions such as employee scheduling, reservation management, and making sure that you have enough staff to handle all the tasks needed at busy times.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

Lithos POS

DECEMBER 19, 2023

In the front-of-house, he is responsible for customer service, reservations, and the overall dining experience. They manage staff schedules, handle customer inquiries or concerns, and contribute to creating a welcoming atmosphere. Their coordination matters in customer service.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

EATER

JULY 8, 2022

Diners need to understand that things will never be as they were before the pandemic In the final six weeks of our pandemic-born restaurant, customers formed a line out the door and booked out dinner reservations weeks ahead. And the price of menu items steadily trends upward as inflation worsens. Great customer service!”

Server 103

Server POS Systems Budgeting Magazine 103

Synergy Suite

APRIL 24, 2023

By reducing phone orders and manual entry, restaurant staff can focus more on food preparation and customer service. Additionally, online ordering systems enable restaurants to cater to a larger customer base, including busy individuals who prefer the convenience of ordering from their computers or mobile devices.

POS Systems 52

POS Systems Information Maintenance Pricing 52

Synergy Suite

FEBRUARY 7, 2023

It is crucial for restaurant owners and operators to assess their requirements, consider the scale of operations, budget constraints, and growth plans when choosing the type of POS system that will best support their business goals. It also enables personalized service by storing customer preferences and order history.

POS Systems 52

POS Systems Definition Server Information 52

InnQuest

AUGUST 15, 2023

Hotels face a daunting challenge as travelers seek convenience and competitive prices: how to efficiently manage their room inventory across multiple online distribution channels while maintaining real-time updates and avoiding overbooking. To learn about hotel pricing strategies to boost revenue in 2023, read this.

Reservations 130

Reservations Book Property Management Pricing 130

7 Shifts

JANUARY 20, 2023

So make sure you have enough staff on hand to handle the increase in orders and customer service. With so much competition around, this is a great way to entice customers to choose your restaurant over others. Be mindful of your own budget though. Be prepared for a surge in business. Offer discounts and specials.

Scheduling 78

Scheduling Communication Events Training 78

SiteMinder

FEBRUARY 25, 2024

Visible apps are those the guest will directly interact with, such as a chatbot or price comparison tool. Flexible booking calendars that enable guests to book as many rooms as they need in a single reservation can make all the difference in whether a guest finishes their booking – or drops off in frustration.

Book 52

Book Reservations Pricing Communication 52

Synergy Suite

FEBRUARY 21, 2023

Full-Service Restaurants Full-service restaurants, including fine dining establishments, family-style restaurants, or upscale eateries, have unique requirements for managing table reservations, guest preferences, and course-based ordering. This ensures optimal table utilization and reduces customer wait times.

POS Systems 52

POS Systems Training Budgeting Reservations 52

STAAH

JULY 11, 2023

The “HospiTech” space is awash with solutions that promise they are the new panacea or can provide silver bullets to unwary hoteliers; non more so than “All-in-One Property Management System (PMS)” providing channel management and booking engine capabilities (as well as of course managing reservations).

Property Management 83

Property Management Front Desk Operations Pricing Reservations 83

Xotels

NOVEMBER 23, 2023

Trends in our Industry We see 3 most important trends in the coming years to stay on top of: Need for Higher Level Customer Service Consumer Trends New Concept Trends Curious to hear our in-depth thoughts about these trends? Hotels become more than stays; they’re immersive stories, blending comfort, tech, and warm hospitality.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

Trends in our Industry We see 3 most important trends in the coming years to stay on top of: Need for Higher Level Customer Service Consumer Trends New Concept Trends Curious to hear our in-depth thoughts about these trends? Hotels become more than stays; they’re immersive stories, blending comfort, tech, and warm hospitality.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

SiteMinder

OCTOBER 10, 2022

The price of rooms in these types of accommodations reflect the quality and the types of services available in the hotel. As a low budget option, there are usually no additional facilities in the hotel and no type of room service. They are normally small to medium sized hotels and offer some food and beverage services.

Travel and Tourism 72

Travel and Tourism Budgeting Catering Concierge 72

Lithos POS

JANUARY 27, 2022

Ensuring Best Customer Service Management of Vendors, Inventory, and Equipment HR Objectives Marketing Planning menu Health and safety standards Managing costs. By analyzing your competitors you can understand their marketing strategy, menu, pricing, and business practices. Every service you provide must be customer-satisfying.

Competitive Analysis 52

Competitive Analysis Server Marketing Training 52

SiteMinder

NOVEMBER 22, 2023

Common issues include inconsistent customer service, challenges in managing online reputation, and fluctuating occupancy rates. Operational hurdles such as staff turnover, outdated technology, and inefficient resource management can also impact service quality.

Book 52

Book Budgeting Marketing Customer Service 52

Travel Booster

JULY 2, 2023

By automating processes, cutting down on manual errors, and getting up-to-the-minute price adjustments, an ERP solution is your high-octane engine for boosting operational efficiency. Once you have adopted an ERP solution, you’ll ensure accurate billing, prompt payments, and efficient budget management. Did you know?

Customer Service 52

Customer Service Accounting Book Blog 52

SiteMinder

NOVEMBER 22, 2023

Basically, you want to make as much ‘noise’ as you can online to capture the attention of dreaming travellers, however this is not a point where you want to spend too much time or budget. Will you beat the competition on price? It must deliver what they need from an experience perspective but also deliver value for money.

Book 100

Book Blog Information Communication 100

Synergy Suite

JANUARY 12, 2024

Analytics contribute significantly to budgeting, forecasting, and profitability analysis. By examining sales data, cost of goods sold (COGS), and other financial metrics, restaurant managers can identify trends, predict future revenue, and make informed decisions about pricing, cost control, and capital investment.

POS Systems 52

POS Systems Information Pricing Accounting 52

Modern Restaurant Management

DECEMBER 9, 2019

With this combined solution, operators can offer their employees financial wellness benefits such as free, instant earned wage access, budgeting tools, zero-fee checking accounts, and debit cards, with virtually no effort. Marine Corps Reserve’s annual toy drive. Low-Cost Pricing – per participant fees just $3/mo.

Marketing 167

Marketing Accounting Presentation Customer Service 167

Modern Restaurant Management

OCTOBER 29, 2020

“We believe technology like Flippy ROAR can improve customer service and kitchen operation. Using SevenRooms’ online reservation and virtual waitlist tools, Giordano’s will be able to collect and leverage guest data to provide personalized, consistent service and marketing at scale to customers across their portfolio.

Catering 143

Catering Marketing Communication Events 143

Modern Restaurant Management

DECEMBER 31, 2019

Low priced / value perceived / big ticket items brought down to a fixed low price. The utilization of ghost kitchens means more money and opportunity for restaurant operators, without large price or labor hikes. At Yelp, we're seeing restaurants move away from a strictly reservations planning model.

POS Systems 138

POS Systems Marketing Training Pricing 138

Modern Restaurant Management

AUGUST 19, 2020

Artificial Intelligence bots manage customer service interactions, asking clarifying questions to gather the necessary details. This means it is imperative from a financial perspective that bar and restaurant owners budget accordingly for these changes. Grocery stores allow you to shop without going through a checkout process.

Budgeting 227

Budgeting Health & Safety Sanitation POS Systems 227