Synergy Suite

JANUARY 12, 2024

By leveraging data, restaurant owners and managers can uncover trends, forecast future performance, and make informed choices about their business strategies. This specialization takes into account the nuances of restaurant operations, such as menu item performance, table turnover rates, and peak dining times.

POS Systems 52

POS Systems Information Pricing Accounting 52

SiteMinder

NOVEMBER 27, 2022

If you are ready to brush up on all things housekeeping, this blog covers everything from hotel room cleaning checklists to tips and software to support your team. Table of contents. Checklists by room type for cleaning during a guest’s stay, turn-down service and turnovers between guests.

Housekeeping 59

Housekeeping Back of House Scheduling Blog 59

Synergy Suite

DECEMBER 19, 2023

In the ever-evolving world of restaurant management, staying ahead of the curve is crucial for sustained success. It’s a metric that, when properly understood and managed, can help you optimize your operations, enhance customer satisfaction, and boost your bottom line.

POS Systems 52

POS Systems Scheduling Training Pricing 52

Synergy Suite

MARCH 7, 2023

Table reservations and management can be a complete nightmare if you don’t have a software tool, or the tool you have isn’t a good fit for you. A restaurant reservation system is a software tool that allows customers to book tables and make reservations at restaurants.

Reservations 52

Reservations POS Systems Demo Book 52

7 Shifts

JULY 24, 2020

While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual. Published: 2009 ??

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Book Reservations Scheduling Training 148

Synergy Suite

JUNE 20, 2023

Managing a restaurant, let alone a whole multi-location restaurant business, takes a lot more than just a great restaurant manager. In this article, we’ll go more in-depth about what a restaurant management software is, and the features and benefits you should be looking for. What is Restaurant Management Software?

Definition 52

Definition POS Systems Scheduling Reservations 52

Synergy Suite

MARCH 14, 2023

For any full-service or specialty restaurant business, front-of-house table management has to be one of the most important things to get right. It should have clear and straightforward instructions, making it simple for staff to manage reservations and for customers to make bookings.

Reservations 52

Reservations POS Systems Front of House Communication 52

SiteMinder

SEPTEMBER 6, 2023

But how do you attract the kind of guest that is willing to invest such a significant amount of time and cost into a single hotel? In this blog we’ll delve into how you can set up your business to succeed in this increasingly valuable – and rapidly more competitive – space.

Book 52

Book Demo Blog Budgeting 52

Synergy Suite

MARCH 20, 2024

From the moment a guest walks through the door to the time they leave, the FOH team plays a crucial role in making everybody feel like special guests and it’s largely up to the FOH team to create a positive dining experience. From the moment customers walk through the door, the front of house team sets the tone for their entire visit.

Front of House 52

Front of House Back of House Server Customer Service 52

eZee Absolute

AUGUST 29, 2023

With countless operations starting from housekeeping to revenue management, hoteliering is a hectic task and the essence of perfection is often lost. In this blog, I have listed the most essential segments of hotel operations that must be improved to enhance the guest experience. The hospitality industry is ever-changing.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

NCC USA

MAY 17, 2022

The shrinking workforce triggered a vicious cycle: fewer employees mean longer wait times, customers and managers get frustrated and take it out on the employee, and the worker quits. Online Ordering: Digital ordering gives diners and restaurant owners a frictionless experience, especially during the busiest times.

Scheduling 52

Scheduling POS Systems Information Budgeting 52

NCC USA

DECEMBER 7, 2022

Today’s point of sale (POS) systems enable efficient order management and handling of payment transactions. Ease of use is another key quality; user-friendly interfaces are vital for efficient operations and minimal training requirements (which saves time and money, especially in an industry with high turnover). .

POS Systems 52

POS Systems Front of House Information Communication 52

Synergy Suite

MAY 16, 2023

Because of this, a quality inventory management software is absolutely critical to the success of your food service business, especially as it grows across multiple locations. What is inventory Management Software? Inventory management is a critical aspect of running a restaurant successfully.

Definition 52

Definition POS Systems Vendor Management Scheduling 52

Synergy Suite

FEBRUARY 7, 2023

A Point of Sale (POS) system is a critical component of a restaurant’s operations, serving as the central hub for processing transactions, managing orders, and facilitating various business functions. Inventory Management POS systems often include inventory management features that track and manage stock levels in real-time.

POS Systems 52

POS Systems Definition Server Information 52

Synergy Suite

JULY 11, 2023

But, goodness, it’s a lot of time, effort, and work to make sure they’re all taken care of. From ensuring that payroll is processed correctly and on-time, that all employee files are in order, and that new employees are onboarded and trained properly on an ongoing basis, the HR team has a lot to manage.

POS Systems 52

POS Systems Maintenance Information Accounting 52

7 Shifts

AUGUST 15, 2022

Check out this blog and video on the top 9 interview questions to ask as an owner. We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. Table of Contents. We talk about ourselves all the time, but when someone asks , it's awkward. How to Answer.

Scheduling 158

Scheduling Communication Special Events Training 158

SiteMinder

SEPTEMBER 7, 2023

In this blog you’ll learn how your hotel can effectively, transparently and considerately apply fees to boost your revenue, reduce your overall costs, and keep guests happy. Simplified fee management: SiteMinder’s platform offers an intuitive system that allows you to easily categorise, track, and update various fees and surcharges.

Book 105

Book Valet Services Travel and Tourism Maintenance 105

SiteMinder

JUNE 2, 2022

Key performance indicators (KPIs) permeate every successful hotel; it’s crucial that you know at all times how you’re tracking towards any key goals and objectives you have outlined for your business over a certain period of time. Table of contents. Hotel revenue. Or you might have the goal of boosting RevPAR by 5%.

Blog 52

Blog Accounting Book Housekeeping 52

NCC USA

MAY 2, 2022

Pay-at-the-table technology provides a variety of benefits for patrons, staff, and owners: It saves time: Servers don’t have to run back and forth delivering the bill, taking the payment to a POS terminal for processing, then returning with the receipt. New Technology for the New Normal.

Server 52

Server Marketing Blog 52

SiteMinder

SEPTEMBER 26, 2022

This blog provides an introduction to hotel market segments, including practical help to identify a hotel’s ideal target segments and tips on attracting guests in a chosen segment. Table of contents. Careful market segmentation in the hotel industry is a catalyst for understanding these differences and acting on them.

Marketing 95

Marketing Housekeeping Information Blog 95

SiteMinder

NOVEMBER 22, 2023

Hotel problems often revolve around managing guest expectations, maintaining operational efficiency, and ensuring financial profitability. Common issues include inconsistent customer service, challenges in managing online reputation, and fluctuating occupancy rates. Table of contents What are some common hotel problems and solutions?

Book 52

Book Budgeting Marketing Customer Service 52

Synergy Suite

AUGUST 9, 2022

One of the most important tasks of a manager or owner in the food service industry is the creation of efficient employee shift schedules. A restaurant’s shift schedule is a time window, typically grouped in weeks or months, that outlines how and when your employees work. You must maintain a tight grip over specific time-off requests.

Scheduling 52

Scheduling Budgeting Maintenance Information 52

7 Shifts

SEPTEMBER 10, 2021

If mission statements are that important, you'd think more restaurateurs would spend time creating theirs. Indeed, according to mission statement expert and Entrepreneur contributor Tim Berry, 90% of mission statements in business plans fit this description and are, in his words “wastes of time, paper or digital space.”. The good news?

Marketing 148

Marketing Pricing Information Blog 148

Synergy Suite

JANUARY 10, 2023

While it’s possible for restaurants and restaurant managers to execute great training without a standardized restaurant training program, such a program is the only way to ensure that’s the case. This can lead to unfulfilled staff and a high turnover rate. And when it’s time to pay, they don’t want to wait around.

Training 52

Training Document Communication Customer Service 52

SiteMinder

MAY 18, 2022

In this edition we spoke to Markus Seemann, founder of 9seemeilen Hospitality, about all things hotel revenue management. Table of contents. Every hotel deserves professional revenue management. I believe that not only chain hotels should have access to revenue management but also all other hotels.

Pricing 52

Pricing Budgeting Blog Marketing 52

SiteMinder

JANUARY 10, 2024

In this blog post, we discuss how to apply hotel training programs in a way that benefits your entire organisation. Table of contents Why training is important in the hotel industry The number one reason why training is important in hotel industry businesses is that it helps hotels make more money. Happy staff means lower turnover.

Training 59

Training Customer Service Communication Housekeeping 59

SiteMinder

OCTOBER 9, 2023

By closely monitoring these metrics, hotel managers can gain valuable insights into their hotel’s strengths and areas for improvement. Table of contents What should be included in hotel metrics? This said, not every hotel will place the same level of importance on every metric, or the same metrics, at the same time.

Guest Satisfaction 59

Guest Satisfaction Accounting Book Housekeeping 59

Synergy Suite

OCTOBER 26, 2023

Running a successful restaurant is not just about creating delicious dishes and providing excellent service; it’s also about managing your finances effectively. One crucial aspect of financial management in the restaurant industry is understanding and optimizing the Cost of Goods Sold (COGS).

Pricing 52

Pricing Portion Control Communication Menu Planning 52

Lithos POS

JANUARY 27, 2023

For example, a restaurant with table service and a more formal atmosphere is likely to be classified as a full-service restaurant. This can result in significant savings for a restaurant over time. Additionally, user-friendly equipment may be preferred by employees, which can lead to increased job satisfaction and increased turnover.

Maintenance 52

Maintenance POS Systems Sanitation Budgeting 52

SiteMinder

OCTOBER 10, 2022

Table of contents. Classification of hotels on the basis of ownership or management. Another way to distinguish between different kinds of hotels is by the types of hotel management. There are 3 main types of hotel management categorisations: proprietary ownership, management contract and franchise. Time-Share.

Travel and Tourism 72

Travel and Tourism Budgeting Catering Concierge 72

Synergy Suite

DECEMBER 22, 2022

While it may seem like something that gets put on the back burner, training your staff should be at the forefront of your mind if you own or manage a restaurant. Investing time into training communicates with your staff members that they’re valued, that you expect them to be around awhile, and ensures that everyone is on the same page. .

Training 52

Training Document Information Server 52

MBB Hospitality

NOVEMBER 13, 2018

Check out these restaurant consulting tips for the DIY restaurant owner or manager: The customer is always right. Are they waiting really long to get a table? A high turnover rate at your restaurant not only causes staffing problems it also makes it difficult to provide your customers with consistent excellent service.

Budgeting 40

Budgeting POS Systems Catering Pricing 40

7 Shifts

SEPTEMBER 26, 2022

Table of Contents. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. Managers have to deal with all of the above, on top of restaurant accounting software, online review management, and others. Skills for Your Resume. Resume Example & Template.

Back of House 148

Back of House Front of House Server Download 148

7 Shifts

MARCH 16, 2022

High staff turnover has the potential to negatively impact your business's productivity, employee morale and, of course, the quality of product and customer service. Although turnover is inevitable in virtually any industry, all hope is not lost. Managers often underestimate the power of two simple words: “Hello” and “Thanks.”

Scheduling 148

Scheduling Server Communication Training 148

Modern Restaurant Management

OCTOBER 31, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. the team did find some interesting changes in staff turnover trends from last year.

Download 138

Download Marketing Accounting Blog 138

Modern Restaurant Management

MAY 12, 2020

According to Scott Murphy, President, Dunkin' Americas, "Even in challenging times like these, sustainability remains a key priority for Dunkin' We are proud of our accomplishments, but recognize that making a meaningful difference requires commitment and continuous improvement. . "We

Sanitation 150

Sanitation Marketing Information L&D 150