Hospitality Magazine

MAY 10, 2023

My dad’s work is involved in the supply of dry goods to restaurants, and I used to sit in the back of a truck and go around to the restaurants with him. Through my dad, I was given insights into the back-of-house operations of restaurants. Even then, I could see all the hard work that went into them.

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Back of House Maintenance Kitchen Operations Training 130

Modern Restaurant Management

OCTOBER 5, 2021

Particularly impacted by the staffing shortage, restaurants are struggling to beat the labor crisis, with staffing shortages felt in both back-of-house and front-of-house staff. Although employment numbers are on the upswing, employment at eating and drinking establishments was still 1.5 But not all hope is lost.

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Modern Restaurant Management

APRIL 13, 2022

To set your business apart when it comes to recruiting and retaining staff, look to payroll and benefits technology. By better utilizing technology that can take over the back-of-house tasks, staff can provide better service to customers and maintain your restaurant profitably.

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POS Systems Back of House Customer Service Marketing 215

Modern Restaurant Management

NOVEMBER 2, 2022

To master the process, consider these tips to recruit and retain long-term employees. One House, Different Skills : Shift work is a team sport, and it goes without saying that the front of house and back of house are symbiotic. The way I see it, there’s an art to interviewing hourly workers.

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Front of House Back of House Server Customer Service 158

Modern Restaurant Management

MARCH 2, 2020

Dark kitchens streamline the culinary process by creating more space for back-of-house equipment, eliminates distractions and creates a substantially higher food meal output, including 24-hour food preparation. It is vital to rely on the support of a supply chain partner that specializes in handling this new type of workload.

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Hotel Business

DECEMBER 21, 2022

Achieving a frictionless experience for a guest in a hotel requires a full team, from front-of-house to back-of-house and managers. Retention is just as important as recruitment. The hospitality industry is still facing the fallout from the challenges of the pandemic.

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Housekeeping Back of House Information Front of House 52

Synergy Suite

OCTOBER 4, 2022

Diversified recruitment. Prime Cost Optimization: Back of House. To manage soaring costs across all sectors of restaurants, successful franchise brands and restaurateurs are adopting back-of-house technology to increase profit margins and streamline efficiency. Back-of-house adoption. & more!

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Modern Restaurant Management

MAY 14, 2021

It featured recruitment content and live sessions with Chipotle employees highlighting its benefits, career paths, cooking demos, and more. . "We're looking for people who are authentic, passionate and want to help cultivate a better world through real food and real personal development."

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Hotel Business

JANUARY 5, 2023

The updates: The creation of a new corporate food & beverage department and hiring of two corporate F&B managers and two task force F&B managers; these new roles will specifically address back-of-house and front-of-house needs across the company’s managed F&B restaurants and bars.

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Front of House Back of House Guest Services Training 59

Modern Restaurant Management

OCTOBER 7, 2021

According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment. Restaurants are very particular when it comes to cleanliness—from the front of house to the back of house setting.

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Modern Restaurant Management

DECEMBER 16, 2021

While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Here are some trends NCR is watching as move into 2022. Tackle the Labor Shortage with Hiring Incentives. In August, the restaurant industry lost more than 40,000 jobs.

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Front of House Back of House Information Definition 189

The Restaurant Times

MARCH 14, 2022

So, you have to be selective because this recruitment decision can either make or break your restaurant business – a suitable person can lead to growth, while a wrong person can bring disaster. Typically, a restaurant’s operation can be categorized into two parts – front-of-house (FOH) and back-of-house (BOH).

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Training Front of House Guest Satisfaction Back of House 52

SiteMinder

OCTOBER 11, 2022

Human resources oversee the recruitment process for hotel staff positions. Duties include coordinating front and back of house restaurant operations, responding to customer complaints, budgeting, negotiating with vendors, scheduling staff, and ensuring health & safety compliance. Human resources manager.

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NCC USA

NOVEMBER 3, 2022

With so much on the line, restaurant owners should seize the moment by strategizing ahead of time to guarantee a happy holiday season for everyone from the dining room to the back of house. Like a lot of restaurant owners, you might have to recruit some extra talent to handle the year’s busiest season. Labor Shortages.

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Back of House Reservations Front of House Scheduling 52

The Restaurant Times

AUGUST 5, 2022

Your establishment will require a manager, shift supervisors, and back-of-house personnel such as kitchen staff, waiters, sous chefs, and washers. Existing employees also play a crucial role in your hiring process because employee recruitment and retention is a circular process.

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Training Communication Back of House Scheduling 52

SiteMinder

OCTOBER 11, 2022

Cleaning back of house offices and spaces. In terms of hotel building functions, it’s useful to have housekeeping stations and supply closets on every floor as well as centralised back of house facilities for laundry and so on. A desk in the back of house office near these departments would therefore be advantageous.

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The Restaurant Times

NOVEMBER 4, 2021

A well-designed kitchen layout not only helps your back-of-house crew to prepare high-quality meals but also increases the speed and efficiency of your whole team, resulting in a better guest experience. . With open configuration, all or part of the Back of House (BOH) is exposed to your visitors or customers.

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Hotel Business

NOVEMBER 28, 2022

With hotels unable to recruit all the staff they need, the industry is seeing growing demand for digital experiences. However, the heavy weight of those employees leaving hospitality is now being acutely felt and hotels will struggle to cope with increased demands during thanksgiving.

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Back of House Customer Service 59

Synergy Suite

JANUARY 4, 2024

Undesirable turnover can be detrimental to a restaurant’s performance, leading to disruptions in service, increased recruitment costs, and potential declines in team morale. Ensuring a thorough and transparent recruitment process is essential to attract candidates who align with the restaurant’s values and culture.

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Training Scheduling Communication Demo 52

Hotel Business

NOVEMBER 9, 2022

Employee Referrals: As frontline businesses struggle to fill open roles, Beekeeper’s Employee Referrals solution helps companies fill positions faster, retain more employees and lower recruitment costs. In just four steps, the mobile-first platform can inform, collect, track and reward employees for their referrals.

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Training Information Communication Back of House 52

7 Shifts

DECEMBER 27, 2019

Recruitment ($1,172.80): Expenses in this category are linked to the payroll spent on the person who is responsible for conducting hiring activities, like writing a job description and sifting through applications, and the costs associated with posting and advertising a job. When there’s a shortage of servers at a restaurant, service suffers.

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The Restaurant Times

NOVEMBER 25, 2021

If you offer paid roles for important back-of-house positions, you’ll also attract the greatest person in the kitchen. . As the restaurant industry continues to rethink recruitment, hiring, and retention processes, driving retention is critical to the success of the business and the bottom line. .

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Training Communication Back of House Kitchen Operations 52

7 Shifts

JANUARY 31, 2024

For example, you might have to take a larger role in candidate sourcing, recruiting, hiring, onboarding, and even the firing process than you might expect. Operations This is the catch-all of all restaurant manager responsibilities. Operations" is usually just a short way to say "keeping the restaurant running".

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Scheduling Front of House Training Customer Service 158

Lithos POS

DECEMBER 19, 2023

His duties include executing marketing strategies, recruitment, and hiring, ensuring food quality, staff training, and maintaining effective communication between the administrative team, kitchen staff, and front-of-house employees. He has duties in both the front-of-house and back-of-house operations.

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Front of House Scheduling Communication Bookkeeping 52

7 Shifts

JUNE 8, 2020

Andrea: “ Recruiting and retaining a strong team in an industry where high turnover is a known concern.” Katy: “For the front of house positions you should be sociable, empathetic, and able to multitask. For the back of house positions, you should be organized and detail-oriented. Everyone was always in a great mood.

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Server Scheduling Communication Front of House 130

Modern Restaurant Management

SEPTEMBER 7, 2021

It is increasingly difficult to recruit, attract, hire, and retain employees, but there are some insights that can help you navigate a tough labor landscape. The restaurant industry is back to busy, with full indoor capacity and a dining public eager to eat out. The Restaurant Labor Shortage. It’s constant with us.”

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Back of House Front of House Training Scheduling 208

Les Roches

MAY 24, 2023

This includes recruiting competent staff, dealing with conflicts and disciplinary action, as well as implementing schemes for good staff retention and motivation. This means some skill with numbers, and you’ll need to make sure that you’re familiar with online ordering for finding the best deals while managing expenses.

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Front of House Communication Hospitality Management Customer Service 52

Les Roches

MAY 9, 2023

This includes recruiting competent staff, dealing with conflicts and disciplinary action, as well as implementing schemes for good staff retention and motivation. This means some skill with numbers, and you’ll need to make sure that you’re familiar with online ordering for finding the best deals while managing expenses.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

7 Shifts

JANUARY 31, 2024

For example, you might have to take a larger role in candidate sourcing, recruiting, hiring, onboarding, and even the firing process than you might expect. Operations This is the catch-all of all restaurant manager responsibilities. Operations" is usually just a short way to say "keeping the restaurant running".

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Scheduling Front of House Training Customer Service 78

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Cooking and Food Preparation. Probably not.

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Back of House Front of House Server Download 148

Modern Restaurant Management

NOVEMBER 6, 2019

With slower labor-force growth, restaurants will continue to compete against other industries for talent, making recruitment and retention vital to success in the coming decade. Operators will automate more routine back-of-house tasks to enhance productivity and efficiency. "Deconstructing annually between 2018 and 2028.

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Back of House Download Definition Marketing 154

Modern Restaurant Management

FEBRUARY 15, 2022

With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams. Nowhere is this more clear than in restaurants; many wonder if parts of the workforce left the industry for good and how they will fill that gap.

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Modern Restaurant Management

FEBRUARY 10, 2020

"We are thrilled with the flavor profile and the way the patty performs on the grill back-of-house. Among his many responsibilities, Miller will oversee recruiting, development and retention as the food tech startup embarks on one of the most audacious ramp-ups in the food sector. ” JUST Partners with Sodexo.

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Marketing Training Magazine Back of House 183

EATER

APRIL 26, 2021

We do see people offering retention bonuses for more near term, signing bonuses in certain situations, or referral bonuses, like giving their existing employees bonuses if they bring on one of their friends or they help recruit for them and then that person stays on for X amount of time.

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Modern Restaurant Management

OCTOBER 16, 2019

The pilot initially focuses on lobby analytics and is likely to expand to other parts of the restaurant, including back-of-house, curbside and dining areas. .” Presto Vision is currently being piloted at Outback Steakhouse. “We are thankful for the support of Voodoo Doughnut this holiday season.

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Marketing Training Maintenance Pricing 126

7 Shifts

MARCH 29, 2023

I think there's been a very big change in landscape of how we're recruiting and how purpose-driven restaurants need to be versus just selling an experience.” The bartenders eat what they kill, if you will, so they're their own island as they should be, but the rest of them, line cooks, back-of-house, in-house is all the same.

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Back of House Front of House Training Information 78

7 Shifts

MAY 31, 2021

Who is responsible for moving the inventory to the right storage and preservation space in the back-of-house when it arrives. Recruiting, hiring, onboarding, scheduling, engaging, paying, and losing employees all surface up into restaurant HR management. Employees should also be briefed on all storage matters.

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