Modern Restaurant Management

MAY 24, 2022

Communicate. It’s important that front-of-house and back-of-house staff members have clear lines of communication with you and with each other. These quick, informal chats can help you gauge how your employee feels in their role and extends an invitation for open conversation. Build a network.

Front of House 208

Front of House Scheduling Back of House Communication 208

Modern Restaurant Management

MARCH 1, 2022

This “magic formula” requires a rich and nimble back-of-house software platform that not only automates and simplifies core tasks including vendor ordering and receiving, sales forecasting, labor scheduling, daily prep, and other mundane and time-consuming work, but also simplifies the sharing of information across the business.

Back of House 230

Back of House Training Front of House Scheduling 230

Modern Restaurant Management

OCTOBER 14, 2022

As a restaurant owner or manager, you should take it upon yourself to become familiar with common allergens so that you can later pass on this knowledge to your staff for a well-informed, allergen-friendly restaurant environment. Communicate Clearly. Back of House. On the Menu. Between Waitstaff and Kitchen Staff.

Server 189

Server Communication Training Front of House 189

InnQuest

SEPTEMBER 12, 2023

Housekeeping: Housekeeping is responsible for maintaining the cleanliness and orderliness of guest rooms, public areas, and back-of-house spaces. Effective communication and resolution strategies are pivotal. Regularly inspect guest rooms, public areas and back-of-house spaces for wear and tear.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

Modern Restaurant Management

DECEMBER 1, 2021

As Henry’s reservation date approaches, your restaurant needs a robust piece of technology that allows you to communicate with Henry and Henry to communicate with you if he needs to modify his reservation. Communicate with other technology in your restaurant. Back-of-House.

Back of House 203

Back of House Reservations Front of House Communication 203

Modern Restaurant Management

SEPTEMBER 29, 2020

The best part is, if you’re leveraging BYOD for other back-of-house operations, you can also use it to easily implement a flexible self-scheduling application. If you’re new to the concept of BYOD touchless technology for back-of-house operations, there are a few important considerations to keep in mind.

Scheduling 197

Scheduling Back of House Communication Front of House 197

Hotel Business

NOVEMBER 27, 2023

The biggest part of it is communication,” she said. And that’s what core is really going to give you when it comes to that communication piece and knowing what’s going on.” But if you have that information before you get there, you’ve already thought about what the resolution may be.”

Maintenance 111

Maintenance Communication Guest Satisfaction Information 111

Modern Restaurant Management

MARCH 10, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets. Order Views – This is how your BOH staff actually sees the information.

Back of House 189

Back of House Front of House Reservations Information 189

Modern Restaurant Management

JANUARY 24, 2022

When properly deployed, they can transform the employee experience by improving daily operations, syncing front-of-house and back-of-house communication and execution, and delivering a memorable dining experience that won’t send staff to the walk-in cooler for a good cry.

Back of House 223

Back of House Front of House Server Budgeting 223

Modern Restaurant Management

OCTOBER 27, 2022

Whether it's personalizing the drive-through experience or reliably managing store hours, a strong network can power the restaurant management tools and apps that QSRs need to streamline front- and back-of-house operations, enhance dining experiences, and keep guests happy. The app is a vital tool for customers and employees.

Back of House 197

Back of House Communication Information Marketing 197

7 Shifts

JANUARY 23, 2024

Sales reports, for instance, can tell restaurateurs: How many covers they're doing each day When busy times happen Which months are quieter than others This information can help you pinpoint which shifts require more staff and vice versa. With this information in hand, you can get a clearer understanding of the amount of staff you need.

Scheduling 167

Scheduling Server Communication Information 167

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. Don’t Confuse Customer Communications with Customer Loyalty. One precedes the other.

Communication 203

Communication Front of House Information Accounting 203

Modern Restaurant Management

MAY 18, 2020

The form and instructions inform borrowers how to apply for forgiveness of their PPP loans, consistent with the Coronavirus Aid, Relief, and Economic Security Act (CARES Act). The Restaurant Reopening Blueprint is informed by interviews with key stakeholders such as diners, restaurant staff and US Foods consultants and chefs.

Front of House 208

Front of House Back of House Sanitation Information 208

Modern Restaurant Management

OCTOBER 7, 2021

Technology also helps bridge communication between restaurant management and staff. Having a retail management tool with a mobile application, for instance, reduces the need for wait staff to move around when communicating with each other. Moreover, by eliminating unnecessary tasks, staff can focus more on the quality of their work.

Reservations 196

Reservations Kitchen Operations Front of House Back of House 196

Hotel Business

MAY 11, 2023

SMS text messaging is an important communication channel for guests prior to checking in and during their stay. This allows hoteliers to personalize information and recommendations and it opens a direct line of communication between the guest and hotel staff. Is an omni-channel tech approach important?

Communication 64

Communication Concierge Training Information 64

Hotel Business

JULY 25, 2023

While PBX systems utilizing VoIP networks are ideal for general hotel communication, emergency communications paths within the elevator must meet unique code requirements and require special attention as it pertains to risk/liability reduction. Consider these shortcomings: Power outages: Elevator code requires a 4-hour battery backup.

Communication 52

Communication Maintenance Information Events 52

7 Shifts

NOVEMBER 12, 2020

For after-hours questions, tell trainees to communicate with their mentors via your restaurant's team communication tool to help staff maintain a work-life balance. Here are some sample guidelines for in-person communication while at work: There’s no such thing as over-communication. Be thorough in your communication.

Training 122

Training Customer Service Communication Information 122

Les Roches

AUGUST 10, 2023

Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. What are back-of-house positions? What are the different job roles in the hospitality industry? Hospitality is wonderfully varied.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Hotel Business

DECEMBER 21, 2022

Achieving a frictionless experience for a guest in a hotel requires a full team, from front-of-house to back-of-house and managers. Information is the antidote to chaos. We are in the age of information, and it is time hoteliers make the most of the information at their fingertips.

Housekeeping 52

Housekeeping Back of House Information Front of House 52

Modern Restaurant Management

DECEMBER 16, 2021

With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff. The digitization of the kitchen and back-of-house continues to accelerate. Kari Hensien, RizePoint CEO.

Back of House 180

Back of House Pricing Marketing Scheduling 180

Hotel Business

AUGUST 1, 2023

Emergency communication systems: At a minimum, hotels are required by law to have reliable emergency communication systems in place within elevators. In addition, hoteliers must maintain compliance with data protection regulations.

Maintenance 98

Maintenance Guest Satisfaction Communication Back of House 98

Synergy Suite

MARCH 21, 2023

It provides real-time information on table availability, helps optimize seating arrangements, and facilitates smooth operations in the dining area. This streamlines operations, minimizes confusion, and improves communication among staff members. This helps keep guests informed and engaged throughout their dining experience.

POS Systems 52

POS Systems Reservations Communication Demo 52

Modern Restaurant Management

MARCH 25, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets. Order Views – This is how your BOH staff actually sees the information.

Back of House 88

Back of House Front of House Reservations Information 88

SiteMinder

FEBRUARY 29, 2024

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To develop effective interpersonal communication skills for better interaction with guests and team members. To enhance cross-departmental communication, ensuring a seamless guest experience.

Training 52

Training Customer Service Guest Satisfaction Communication 52

7 Shifts

JANUARY 23, 2024

Sales reports, for instance, can tell restaurateurs: How many covers they're doing each day When busy times happen Which months are quieter than others This information can help you pinpoint which shifts require more staff and vice versa. With this information in hand, you can get a clearer understanding of the amount of staff you need.

Scheduling 78

Scheduling Server Communication Information 78

Hotel Business

NOVEMBER 15, 2022

The calculator allows any hotel company to enter information specific to their sustainable operating processes and apply for MDO Sustainability Certification , which can be included in the organization’s environmental, social and governance (ESG) materials, including requests for event proposals.

Document 98

Document Information Communication Training 98

Hotel Business

APRIL 4, 2023

The technology providers are streamlining event data and pulling group room block information—including room types, rates and allocations—from the Tripleseat sales-and-catering system and pushing it into Maestro PMS. Maestro PMS has formed an integration partnership with web-based sales and event management platform Tripleseat.

Catering 59

Catering Book Events Information 59

7 Shifts

NOVEMBER 29, 2022

Most of the panelists started handling tips one way and pivoted when they got new information. But we kept the back-of-house revenue share program for our kitchen teams, where regardless of what position you work in the kitchen, you get a certain percentage of revenue earned. Keep communication flowing. 5 Tips on Tipping.

Back of House 78

Back of House Communication Pricing Information 78

Lithos POS

DECEMBER 19, 2023

It also helps in effective communication in every department to others. His duties include executing marketing strategies, recruitment, and hiring, ensuring food quality, staff training, and maintaining effective communication between the administrative team, kitchen staff, and front-of-house employees.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

Revenue Hub

DECEMBER 8, 2023

Hotels that aim to attract Gen Z travelers should focus on sustainability, diversity, and inclusion efforts, as well as marketing initiatives that communicate company values and accomplishments around these issues. Hotels house an abundance of guest information that is valuable for informing personalized guest interactions.

Travel and Tourism 96

Travel and Tourism Procurement Maintenance Information 96

Modern Restaurant Management

OCTOBER 29, 2019

Friction points that are in back of house trickle to front of house, and so we can find these internal friction points by observing our teams and identifying activities that distract them from delivering value and ask; where were they confused, frustrated, uncomfortable, or delayed. Innovation Through Communication.

Communication 145

Communication Front of House Back of House Training 145

The Restaurant Times

SEPTEMBER 23, 2020

Promote transparent communication with staff by holding review meetings regarding the managers. Conduct quarterly or annual informal sessions and encourage transparency among managers and staff. . Clearly communicate the scheduling policies to them, and send frequent reminders to your existing staff as well. .

Scheduling 98

Scheduling Training Document Communication 98

OpenTable

MARCH 1, 2023

Upscale restaurants usually have websites and social media profiles that are rich sources of information. Casual restaurant interviews A more laid-back restaurant doesn’t mean laid-back interview preparation. If you want to stand out, you’ll still want to learn about the restaurant in advance and ask informed questions.

Front of House 52

Front of House Server Back of House Bookkeeping 52

7 Shifts

SEPTEMBER 16, 2021

You might delegate back-of-house responsibilities to the executive chef at each location, while server scheduling and other front-of-house operations go to the general manager. An open line of communication open between yourself and your managers and employees is the heartbeat of successful restaurant operation.

Document 148

Document Communication POS Systems Training 148

SiteMinder

OCTOBER 11, 2022

Front of house staff need to have easy and instant access to the hotel’s booking system as well as the internal communications system so that they can quickly resolve any queries that guests have. Other than the front of house managers and night managers, a hotel’s management staff go largely unseen by guests. Making beds.

Front of House 59

Front of House Housekeeping Maintenance Back of House 59

Hotel Business

NOVEMBER 9, 2022

Our mobile-first, frontline success system connects workers to the people, processes and information they need to be productive, engaged and safe at work. Working with Beekeeper helped us scale quickly and offered the level of security that we needed with so many workers sharing information on their personal devices.

Training 52

Training Information Communication Back of House 52

NCC USA

DECEMBER 7, 2022

Orders go directly to the POS system and are instantly communicated to the kitchen, via ticket or kitchen video system (KVS), and properly placed in the queue. Moving from front-of-house functions to back-of-house, another key element of a complete POS system for restaurants is a KVS. Kitchen Video Display Systems.

POS Systems 52

POS Systems Front of House Information Communication 52