Remove Back of House Remove Communication Remove Information Remove Maintenance
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Everything You Need To Know About Hotel Operations Management

InnQuest

It encompasses tasks such as front office operations, housekeeping, food and beverage services, maintenance, sales, marketing and financial management. Housekeeping: Housekeeping is responsible for maintaining the cleanliness and orderliness of guest rooms, public areas, and back-of-house spaces.

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Web Exclusive: Nipping guest complaints in the bud

Hotel Business

The biggest part of it is communication,” she said. And that’s what core is really going to give you when it comes to that communication piece and knowing what’s going on.” If, for example, a guest has an issue in their room that requires maintenance, an employee will enter it into the system. Is everything good?’

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Telecom Compliance in Hotels: A Checklist for Successful Certificate of Occupancy Inspections

Hotel Business

Emergency communication systems: At a minimum, hotels are required by law to have reliable emergency communication systems in place within elevators. Our all-inclusive solution includes equipment, installation, maintenance and 24/7 monitoring at our own Emergency Dispatch Center. Talk to an expert. Need to pass inspection?

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Risks Lurk Behind the Door Marked ‘Employees Only’

Modern Restaurant Management

The best part is, if you’re leveraging BYOD for other back-of-house operations, you can also use it to easily implement a flexible self-scheduling application. If you’re new to the concept of BYOD touchless technology for back-of-house operations, there are a few important considerations to keep in mind.

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Should hotel elevators connect to their PBX systems?

Hotel Business

While PBX systems utilizing VoIP networks are ideal for general hotel communication, emergency communications paths within the elevator must meet unique code requirements and require special attention as it pertains to risk/liability reduction. Consider these shortcomings: Power outages: Elevator code requires a 4-hour battery backup.

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A guide to hotel departments, operational areas and building functions

SiteMinder

Front of house staff need to have easy and instant access to the hotel’s booking system as well as the internal communications system so that they can quickly resolve any queries that guests have. Other than the front of house managers and night managers, a hotel’s management staff go largely unseen by guests. Making beds.

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Diverse careers in hospitality and tourism: match your talents

Les Roches

Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. What are back-of-house positions? Tourism offers many job roles with the chance to travel, meet new people and create excellent customer experiences.