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Restaurant Experts’ 2021 Outlook, Part Two

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. And three, above all, we see the need for digital marketing automation continuing and growing into 2021 and beyond. In 2021, we will see a dip in customer satisfaction. Here are their responses.

Events 230
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How Restaurants Can Remain Competitive in 2021

7 Shifts

We’re not talking about just surviving the pandemic—but thriving through 2021 and beyond, and setting new standards. According to our recent survey, delivery and takeout accounted for nearly a third of all restaurant revenues. If you haven’t already, set up a basic posting schedule and plan for your social media accounts.

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Spreading Southern Hospitality Through the Pandemic

Modern Restaurant Management

In terms of operations, we enhanced our already stringent sanitation and safety protocols to comply with new government regulations, but ultimately, we needed to effectively and clearly communicate these changes externally to instill confidence in our customers. Looking Ahead to 2021. We created a ?live live update tracker?

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Four Factors Likely to Drive Global Mobile Wallet Market Expansion

Modern Restaurant Management

Mobile wallets are expected to record a strong footprint in restaurants on account of the ongoing concerns over sanitation as well as minimizing contact between customers and staffers. As per a recent report by Global Market Insights, mobile wallet market size is projected to exceed USD 700 billion by 2027.

Marketing 203
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Factors Likely to Drive Global Mobile Wallet Market Expansion

Modern Restaurant Management

Mobile wallets are expected to record a strong footprint in restaurants on account of the ongoing concerns over sanitation as well as minimizing contact between customers and staffers. As per a recent report by Global Market Insights, mobile wallet market size is projected to exceed USD 700 billion by 2027.

Marketing 179
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Air Quality in Restaurants – An Economic and Environmental Necessity

Modern Restaurant Management

In addition, from the same survey of 1,560 customers, 41 percent of respondents said they had been out to eat in July 2021, which was only up slightly from 37 percent of people in the previous month. Additionally, as with sanitation checks, restaurants can advertise their air quality status on the front-facing window.

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Falling in Love with Chicken Salad

Modern Restaurant Management

First-time Chicken Salad Chick (CSC) franchise owner Claibourne (Clay) Rogers was introduced to the fast-casual concept in 2015 when she served as an account director at the brand’s public relations firm, Fish Consulting. Petersburg, Ocala, Gainesville and Wellington over the next several months.