Modern Restaurant Management

MARCH 28, 2023

Digital transformation is no longer optional – it is required for restaurants to remain up to date, save costs and retain customers. Despite the importance of digital transformation, many restaurant owners are reluctant to adapt. The resistance to adoption can be attributed to several factors. At least not entirely.

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Front of House Budgeting Back of House Scheduling 185

Modern Restaurant Management

SEPTEMBER 28, 2023

The fusion of technology and food service is transforming the way restaurants operate, enhancing customer experiences, and shaping the future of the industry. Kiosk Revolution Self-service kiosks are transforming the customer experience in the food service industry. billion and is expected to grow to $223.7 billion by 2027.

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Modern Restaurant Management

MARCH 14, 2024

The event planning industry is experiencing a significant transformation. Artificial Intelligence (AI) with its vast collection of data and analytical capabilities, steps into the domain as a digital sommelier, marking a critical shift from purely tradition-led approaches.

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Events Reservations Communication Presentation 189

Boutique Hotel News

APRIL 18, 2023

BHN speaks to Jungyun Kim, chief strategy officer at cloud-based technology platform Yanolja Cloud, to learn more about the company’s suite of products, how AI innovation and investment will support the digital transformation of hotels, and what’s in store for Yanolja’s expansion in the west. • per cent. •

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Property Management Events Budgeting Marketing 130

Hospitality Net

OCTOBER 20, 2023

The winds of change are blowing through the hotel industry, reshaping landscapes, disrupting the status quo, and redefining what it means to deliver exceptional guest experiences. Digital transformation is no longer just a buzzword - it’s a business imperative for any hotel looking to stay competitive and thrive in the future.

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Modern Restaurant Management

MARCH 2, 2023

Satisfying CX Delivering a satisfying customer experience (CX) is the #1 priority for companies, according to a recent study by Metrigy, a research and advisory firm that advises companies on technology transformation strategies. Most consumers now expect vendor acceptance of digital payments. What is your payments strategy?

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Training Pricing Events Marketing 164

Modern Restaurant Management

MARCH 28, 2024

Restaurants started using 2D barcodes (such as QR codes) at dining tables to offer digital menus and even allow patrons to order with their smartphones during the pandemic, when contactless transactions were necessary. What’s My Role? Since then, the practice has become ubiquitous. Traceability is heightened.

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Are Morch

NOVEMBER 29, 2023

What is SEO for Hotels? A variety of strategies can be used to improve a hotel’s SEO, including optimizing website content for […] The post Hotel SEO: Top 3 Key Tips to Help Your Hotel Rank On Google appeared first on Are Morch, Digital Transformation Coach.

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Book 89

Hospitality Net

OCTOBER 19, 2023

The restaurant industry, which until recently has relied on traditional processes, is currently undergoing a huge digital transformation with food and beverage establishments of all sizes adopting technology and innovative digital solutions.

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Marketing 81

Hotel Business

APRIL 26, 2024

What hotels can do: With the option of self-disclosure comes the responsibility to train on-property teams. Accurate visuals help prepare for what to expect upon arrival: More than 50% of neurodivergent respondents would like more property visual layouts (3D virtual tours, floorplans, etc.) Tisch Center of Hospitality.

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Communication Training Concierge Book 111

STAAH

APRIL 18, 2024

This unique journey has given her a deep understanding of hospitality intricacies, empowering her to lead transformative efforts at STAAH. Drawing on years of expertise, Wulan remains dedicated to advancing the industry in the digital era. What Wulan Likes Most About STAAH and Her Job?

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Business Development 91

Revenue Hub

APRIL 2, 2024

On the other hand, hotels investing in digital transformation may be held back by fragmented tech stacks that disrupt organizational cohesion and efficiency. At the heart of every great hospitality organization is a great property management system (PMS). In fact, the hotel PMS market size was estimated at USD 7.15 billion by 2030.

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Property Management Article Server Customer Service 99

Revenue Hub

FEBRUARY 16, 2024

In today’s world of travel, where every trip kicks off with a simple tap on a mobile screen, think of metasearch engines as your hotel’s digital guide. But what about your hotel? Now that you see the endless benefits, let’s dive into how metasearch engines can transform your hotel’s marketing game.

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Marketing Pricing Book Article 89

Modern Restaurant Management

DECEMBER 21, 2021

As FSR’s Danny Klein recently said, “the industry has moved well past the ‘pivot’ stage and this worn-out idea of a new normal,” and is ripe for further transformation. The recent turf war between Amazon and Visa in the UK and Australia gives us a glimpse at what might happen in 2022.

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Server Marketing 197

Modern Restaurant Management

APRIL 1, 2021

Even before the pandemic effectively ended in-restaurant dining for some time, opening the window to innovation in foodservice by necessity, a digitally-driven transformation was already on. Others still looked to the third-party delivery vendors to dually drive demand and delivery in an abruptly digital ecosystem.

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Marketing 154

Modern Restaurant Management

MARCH 12, 2021

Restaurants have made great strides in the digital realm—from contactless payments to online ordering—but 32 percent of them feel like they could add to their technology stack to optimize operations. The industry is even starting to see a rise in the number of CTOs, or Chief Technology Officers, to support this digital growth.

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Communication Front of House Information Customer Service 197

Modern Restaurant Management

JANUARY 28, 2020

Rather than engaging in a protracted education campaign, we instead committed ourselves to revamping our digital workplace to reach all of our employees quickly, while also providing them with new tools that can improve productivity and engagement. Not sure what your employee challenges are? Not sure what your employee challenges are?

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Workshop Communication Information Article 185

Modern Restaurant Management

MARCH 9, 2022

Implement a digital system (e.g., a POS system, predictive ordering technology) to accurately predict what products you’ll need to order based on historical patterns. Digital tools allow your team to know exactly what items you have in stock, what needs to be reordered, and how much of each new item you’ll need.

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POS Systems Training 215

Modern Restaurant Management

AUGUST 24, 2021

I have no idea what a content house even is, and even if I did, I would only give you that money if you could prove upfront what the ROI would be.” As restaurant marketing becomes more digital, its impact becomes more measurable. ” Enter: the stalemate. Is our social media presence a cost center or an action driver?

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Marketing Download Budgeting 208

Modern Restaurant Management

JANUARY 12, 2022

Modern Restaurant Management (MRM) magazine asked Suzi Tripp, VP of Insights at digital transformation firm Brooks Bell how restaurants loyalty programs are evolving and the importance of having a head of loyalty who understands why people buy, how they buy and how often they buy. What do these programs provide to an organization?

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Communication Marketing Accounting Magazine 217

Modern Restaurant Management

FEBRUARY 11, 2021

What’s more, digital consultancy Mobiquity in June 2020 reported a 36 percent year-over-year increase in the number of restaurant mobile app reviewers who said it was their first time using such an app. Once the pandemic is 86’d, these same digital solutions will be just as popular – if not more.

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POS Systems Pricing Marketing 197

Modern Restaurant Management

AUGUST 25, 2022

Though much ink has been spilled over the difficult hurdles restaurants survived — and thrived — through, it’s also important to highlight the positive changes that are transforming the industry, and that includes technology. Technology, Then and Now.

Scheduling 189

Scheduling Marketing 189

Hotel Business

AUGUST 30, 2023

Cendyn has acquired WIHP , a hotel digital marketing agency and metasearch platform provider. By joining forces, the two entities create a digital ecosystem that empowers clients of both Cendyn and WIHP to generate profitable revenue growth driven through their direct booking channels.

Book 59

Book Marketing 59

Larry Mogelonsky

JULY 13, 2023

You are what you eat. While it’s easy to say that eating healthy, exercising, meditating and the like will all help you to live longer and have more healthy years within that lifespan to devote to travel (what’s called ‘health span’), many hotels still aren’t properly incorporating this in their loyalty strategies.

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Reservations Communication Marketing Book 100

Hospitality Net

NOVEMBER 6, 2023

Over the years the property was transformed into a business, expanded, renovated, changed hands, and more, but the spirit of what it provides to the community of Ouray remains consistent. MARKHAM, Ontario, November 7, 2023 — Twin Peaks Lodge and Hot Springs, located in Ouray, Colo.,

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Revenue Hub

NOVEMBER 22, 2023

Welcome to the world of savvy hotel marketing where understanding and leveraging guest segmentation can transform your business! What is Guest Segmentation in the Hotel Industry? Technology’s Role in Guest Segmentation In today’s digital age, technology plays a pivotal role in market segmentation.

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Article Book Communication Marketing 101

Les Roches

APRIL 13, 2023

As businesses strive to become more customer-centric, they are investing in digital tools that allow them to provide better and faster service. Read on to learn more about the ways digitization of customer experience is transforming businesses and customer relationships.

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Customer Service Training Hospitality Management Information 52

Are Morch

JANUARY 2, 2023

There is massive competition in the hospitality industry, and few hotels are doing what it takes to stand out. The post The Growing Importance of Project Management in The Hotel Industry appeared first on Are Morch, Digital Transformation Coach. That involves being able to meet the growing demands of guests, […].

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Article 69

Modern Restaurant Management

JUNE 23, 2022

Wireless networks, wearable computers and the internet of things (IoT) have transformed QSRs into hi-tech hotspots and the employees who staff them into a skilled workforce. Checklists that were once manual and paper-based are now automated and digital. And many have risen to the occasion. The result is effortless compliance.

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Back of House Download Article Customer Service 189

Modern Restaurant Management

MARCH 23, 2022

What’s more, after the launch of such innovative cooking equipment, customers can no longer live without them. Just like any other industry, the commercial cooking equipment industry is transformed by innovations in automation, cutting-edge appliances, and digital sensors. billion by 2027, growing at a CAGR of 5.2

Marketing 208

Marketing 208

Hotel Business

JANUARY 17, 2023

How do we create workplaces that are attractive to this new generation of workers and what role can technology play? The digital transformation era is often discussed in relation to transforming the guest experience with digital engagement tools like OTAs, metasearch, mobile check-in and guest apps.

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Training Housekeeping Accounting Book 116

Modern Restaurant Management

MAY 5, 2022

Covantis is a blockchain-powered digital operations platform that eliminates paper-based post-trade processes and increases efficiency, while decreasing operational risks for bulk commodity shipments. Quiznos teamed up with digital asset provider Bakkt to allow customers to pay in Bitcoin. Camboflare. Flyfish Club.

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Pricing Information Marketing Events 189

Are Morch

FEBRUARY 9, 2023

What Is Medical Tourism? Medical tourists travel abroad to combine health-care-related activities such […] The post Hospitality and Destination Marketing’s Role in Medical Tourism appeared first on Are Morch, Digital Transformation Coach.

Travel and Tourism 59

Travel and Tourism Marketing 59

Revenue Hub

OCTOBER 11, 2023

The evolution of big data The shift from analog to digital data collection has been transformative for businesses. With the advent of the digital age, however, we entered a realm of seamless information capture, where every customer interaction is effortlessly recorded.

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Article Information Pricing Book 88

Modern Restaurant Management

DECEMBER 4, 2023

First of all, setting such a standard gives the initial perception to visitors that you're savvy — your staff knows what’s going on and what to expect. As a result, the potential customer who just walked in also knows what to expect, automatically putting them at ease.

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Communication Information Customer Service Reservations 202

Are Morch

JULY 10, 2023

In this blog post, we’ll cover some of the basics of lead generation, including what it […] The post Beginner’s Guide to Lead Generation for Hotels appeared first on Are Morch, Digital Transformation Coach. After all, without leads, you won’t have any guests!

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Blog Article 52

Social Hospitality

FEBRUARY 20, 2024

In today’s digital landscape, brand storytelling isn’t just a narrative about your business; it’s the essence of your company’s identity and values communicated across social platforms. As businesses navigate the complexities of digital media, the ability to tell an unforgettable story is pivotal to success.

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Marketing Communication Presentation Information 52