STAAH

MARCH 26, 2024

In today’s digital age, social media has become a powerful tool for hotels to engage with guests, build brand awareness, and drive bookings. Showcase staff members going extra mile to ensure guest satisfaction and top-notch hospitality. Collaborate with adventure tour operators or guides to offer exclusive experiences for guests.

Travel and Tourism 91

Travel and Tourism Guest Satisfaction Housekeeping Events 91

Revenue Hub

APRIL 3, 2024

And while most hoteliers know that real experiences sell better than posed, the problem arises in executing content creation. Difference Between UGC and Influencers Although content created by guests and influencers may look and feel similar to outsider consumers, there are key differences.

Marketing 82

Marketing Article 82

Hospitality Magazine

NOVEMBER 14, 2023

For many diners, their first small plates dining experience was at a tapas restaurant. Ibercia’s menu has been co-designed by Saez and Executive Chef Ivan Sanchez who has 15 years’ experience in Spanish cuisine, joining the venue after time at Porteño and Bodega. But a riff on sangria has remained popular among guests. “A

Magazine 290

Magazine Book 290

Modern Restaurant Management

JANUARY 18, 2023

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. In contrast, customers are entering 2023 with higher expectations for stellar experiences when they do choose to spend money on dining out.

Server 189

Server Reservations Information Catering 189

Horizon Hospitality

JUNE 6, 2023

written by Leigh Ann Teubert Director of Client Relations – Horizon Hospitality When a guest walks into your operation and sees the same reliable people, it increases their comfort and confidence that they will receive great service. They will keep coming back and confidently tell all their friends about their experience.

Accounting 246

Accounting Hospitality Management Pricing Information 246

Hotelogix

FEBRUARY 1, 2024

  Understanding the pain points Owner-managed small hotels are typically under the helm of individuals or families, pouring their passion and energy into creating memorable experiences for their guests. High-end hotel management software or hotel property management systems (Hotel PSM) have a hefty price tag. The result?

Guest Satisfaction 130

Guest Satisfaction Training Budgeting Demo 130

Revenue Hub

NOVEMBER 16, 2023

They’re looking for what your hotel experience is going to be like. Kind of find that correlation between the holiday and maybe the guest experience that they can have. But we also know that travellers on each one of these days are looking for inspiration. Which social media does for travellers. They’re looking to for events.

Article 90

Article Events Accounting Marketing 90

Revenue Hub

SEPTEMBER 19, 2023

However, it’s not just about having a website; it’s about optimizing every aspect to provide the best user experience. If both versions are not properly managed, search engines might index them separately, which can lead to SEO issues, diluted web traffic, and inconsistent user experiences.

Article 87

Article Marketing 87

NV Hotels

NOVEMBER 7, 2023

In the ever-evolving landscape of the hospitality industry, the adoption of Real-Time Location Systems (RTLS) is paving the way for a revolution in guest services and hotel operations. RTLS utilizes a network of sensors and tags to track the precise location of assets, staff, and guests within a hotel’s premises.

Housekeeping 52

Housekeeping Guest Satisfaction Customer Service Information 52

Hotel Owner

FEBRUARY 28, 2023

Achieving differentiation in the hotel industry is a key element for offering guests a memorable and quality experience. Over the last couple of years, the hotel industry has come under increasing pressure to adapt and modify their offering to match the changing needs of their guests, notably following the pandemic.

Book 104

Book Events Catering Marketing 104

Revenue Hub

DECEMBER 8, 2023

But with travel preferences rapidly evolving due to factors like inflation affecting travel decisions and the rise of remote work, hotels need to think creatively to attract guests. Enter the concept of ‘Staycations’ – a perfect solution for those seeking a vacation experience without the hefty price tag of long-distance travel.

Catering 91

Catering Events Article Book 91

Revenue Hub

MARCH 16, 2023

Video content has dramatically impacted the hospitality industry by allowing travelers a glimpse into the guest experience before they even arrive at their next destination. Also, video content effectively sets guest expectations and generates excitement whenever someone views your content. Think about it as a journey.

Housekeeping 79

Housekeeping Maintenance Article Property Management 79

Revenue Hub

OCTOBER 27, 2023

OPTIMIZE YOUR HOTEL WEBSITE DESIGN Your hotel’s website is your digital storefront, and a well-designed website can make a significant difference in attracting potential guests. Many customers will be browsing and booking on their smartphones, and a mobile-friendly site is essential for a seamless user experience.

Book 89

Book Article Marketing Information 89

Les Roches

FEBRUARY 14, 2024

These two categories offer travelers and professionals unique experiences shaped by their specific characteristics. Unlike colossal properties with sometimes impersonal ambiance, these venues typically feature a cozy proposition with anywhere between 10 and 100 rooms to accommodate guests. like many of the top hotel brands do.

Training 95

Training Pricing Book Events 95

Hotel Business

APRIL 26, 2023

Stayntouch , a provider of cloud hotel property management systems (PMS) and guest-centric technologies, has appointed Jacob Messina as CEO, removing the interim tag that he has held since September 2022. He has assumed day-to-day leadership of the company and has served on the board of directors.

Property Management 59

Property Management Book Marketing 59

Revenue Hub

SEPTEMBER 14, 2023

NB: This is an article from Travelboom This inexpensive marketing resource provides a platform for brands to build a following and engage with both past and potential guests. Social Media Marketing for Hotels From vacation inspiration to prioritizing shareable experiences, social media in the hospitality industry has shifted in recent years.

Article 83

Article Marketing Events Book 83

Modern Restaurant Management

JANUARY 24, 2022

Ensuring guests experience true hospitality is tantamount to running a successful restaurant. Thanks to restaurant technologies, it’s possible to not only deliver a superior customer experience — the crux of hospitality — but also take things to the next level. Hospitality is greater than the sum of its parts.

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Back of House Front of House Server Budgeting 223

Boutique Hotel News

DECEMBER 20, 2022

This means that during periods of high consumer price growth, hotels have been able to raise room rates and pass on these rising costs to guests. Platforms such as Facebook, Instagram and TikTok have rolled out eCommerce strategies including live shopping, product tags and links, to make the shopping experience simple and convenient.

Concierge 312

Concierge Book Marketing Information 312

STAAH

JUNE 13, 2023

It can also help establish a direct connection with potential guests. 1) Intuitive User Experience A seamless and intuitive user experience is paramount to capturing and retaining the attention of potential guests. Optimize page load times to enhance user experience. Avoid any frustration. Avoid any frustration.

Book 81

Book Download Pricing Blog 81

Larry Mogelonsky

JULY 24, 2023

Thus far, from what the aggregated travel numbers for this year indicate, guests have been fine with the increased rates. But does that mean that your current guests – in what can ostensibly still be described as a rebound year from the pandemic – are happy guests that are ready to come back within a reasonable timeframe?

Pricing 100

Pricing Front of House Accounting Information 100

Hotel Owner

OCTOBER 26, 2022

Hotel software solutions provider P3 has rolled out a new service which allows hotel guests who check-in online to collect their room key at a kiosk rather than join a queue at the front desk. P3 CTO Peter Hinds said: “Online check-in has proven increasingly popular with hotels and hotel guests in recent years.

Download 105

Download Property Management Pricing Book 105

Modern Restaurant Management

MARCH 10, 2021

From guest management software to kitchen display systems and even finding the right point of sale (POS), these are the digital tools that simplify life for staff and guests alike. Meal Coursing – A feature that ensures that all the orders on a guest ticket come out simultaneously.

Back of House 189

Back of House Front of House Reservations Information 189

Revenue Hub

NOVEMBER 1, 2023

Did you know that, on average, hotels using automated pricing solutions experience a 22% increase in revenue and a 4% increase in ADR? Imagine how much more time you could spend doing what matters: helping your guests have the best possible experience during their stay. What could you do with those 10 extra hours per week?

Pricing 86

Pricing Budgeting Reservations Article 86

Revenue Hub

MAY 4, 2023

However, compared to physical products, experience-driven and customer-centric businesses like hotels are harder for travellers to determine the value of. From any image posted on social media of guests enjoying your facilities to videos showing off your beautiful room design or blogs written about the most outstanding hotels in an area.

Marketing 85

Marketing Article Blog Book 85

Hotel Owner

MARCH 15, 2023

With the right approach, dedication, and market research, you can create a flourishing business that attracts guests from around the world. Marketing Strategies Outline your marketing strategies to attract and retain guests. Include startup expenses, operational costs, and projected revenue to create a clear financial roadmap.

Book 105

Book Housekeeping Marketing Training 105

Hospitality Magazine

SEPTEMBER 6, 2023

But steak often comes with a hefty price tag, which means the protein is usually ordered by guests for special occasions over a casual meal — until now. The Mediterranean grill always planned to put steak on the menu — and not just one, guests would have options. “We

Pricing 130

Pricing Definition Catering Marketing 130

Hotel Owner

FEBRUARY 22, 2024

For hoteliers, this entails showcasing the unique features and experiences that their property has to offer. Additionally, user-generated content, such as guest photos and reviews, adds authenticity and credibility to the hotel’s brand and fosters a sense of community among followers.

Book 52

Book Marketing Information Customer Service 52

Larry Mogelonsky

JULY 20, 2023

The key concept here is that crossing the chasm of four digits in the price tag comes with some serious psychological baggage. In other words, guest expectations jump. Luxury guests have the capital and the wherewithal to go anywhere. Your guests measure you against their standards which are exceptionally high.

Information 100

Information Book Scheduling Accounting 100

STAAH

AUGUST 1, 2023

1) Understand your target audience: It is important to understand who your guests are in order to provide relevant offers and guest experiences and find the right channels to reach them. Share user-generated content on your hotel’s social media channels to showcase positive guest experiences and promote your hotel.

Customer Service 86

Customer Service Maintenance Book Guest Satisfaction 86

Revenue Hub

MARCH 24, 2023

NB: This is an article from Vizergy If your website looks like it’s from the ’90s, potential guests will assume your hotel is stuck in the past. Subscribe to our weekly newsletter and stay up to date User Experience If you want clients to book direct, your website must be easy to navigate and visually appealing.

Book 72

Book Information Article Marketing 72

Revenue Hub

JULY 19, 2023

By leveraging metasearch, hotel chains can secure direct bookings on their brand websites, thereby owning the customer relationship, capturing valuable first-party data, and creating exceptional customer experiences. Prevent Bleeding Money on Booking Commissions The way guests search for hotel rooms online has changed dramatically.

Marketing 86

Marketing Book Pricing Information 86

SiteMinder

SEPTEMBER 6, 2023

Late bookings are often spontaneous, last-minute, reservations that often come in days, hours or even minutes before the guest’s intended arrival time. However, they do require a level of agility and real-time responsiveness from the hotel’s end to ensure a seamless guest experience. What are late bookings?

Book 98

Book Reservations Communication Pricing 98

Les Roches

FEBRUARY 21, 2024

They can be web or mobile-based and can also help give staff and guests access to what they need on the go. Its use is on the rise due to the global shift toward virtual experiences. AR can add another dimension to an event and enliven an experience for attendees.

Events 52

Events Accounting Information Budgeting 52

Restaurant Engine

JUNE 10, 2020

See how you can capture the 90% of guests who research a restaurant online before actually visiting. #1: As with all marketing, experiment with what works the best for your brand and gets you the most engagement. #3: Best practices for restaurants are to geo tag your city, neighborhood, and street. So, how do you stand out?

Accounting 99

Accounting Marketing Blog Article 99

SiteMinder

JANUARY 10, 2024

The F&B experience can greatly influence a guest’s overall satisfaction and the likelihood of repeat visits, making it a key element in the hospitality industry’s success. This substantial share highlights just how much value guests place on dining experiences during their stays.

Blog 59

Blog Pricing Customer Service Marketing 59

Hotel Owner

JUNE 14, 2023

In addition, what has been previously coined as ‘blended travel’ – mixing business with leisure and tagging on a few days of sightseeing to a business trip – is seeing a rise. Part of this is due to intrigue post the Queen’s death and the Coronation of King Charles.

Travel and Tourism 105

Travel and Tourism Customer Service Pricing Book 105

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences.

POS Systems 197

POS Systems Pricing Front of House Marketing 197