Synergy Suite

JANUARY 12, 2023

Understanding how to best train new employees (and provide ongoing training to those with longer tenure) can feel like an endless buffet. But the good news about restaurant training is that just like building your menu, you can make your own training mix for best impact. Methods for Training Employees in Restaurants.

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Training Information Scheduling Definition 52

7 Shifts

OCTOBER 16, 2023

7shifts set out to solve this industry challenge by building a true all-in-one app that serves the entire restaurant employee lifecycle from hiring, training, and scheduling to paying and retaining. Well-trained and engaged staff contribute to better customer satisfaction. When we say all-in-one, what does that actually mean?

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Scheduling Document Training Information 88

Modern Restaurant Management

JUNE 9, 2022

Employee Ranking reports from your POS can help you understand who your best front-of-house cashiers and servers are so you can make sure they’re compensated and retained, while underperforming employees are identified as training opportunities. Use data to rethink – not overthink.

Front of House 196

Front of House Scheduling Information Pricing 196

Modern Restaurant Management

APRIL 18, 2022

It is important for restaurant operators to plan ahead in terms of staffing and scheduling. They should be organized and create schedules in advance to prevent staffing shortages on busy nights, and they also need to thoroughly train new staff members and make sure every employee is up to speed on seating charts.

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Server Scheduling Information Accounting 167

Modern Restaurant Management

OCTOBER 25, 2023

To get through a long shift, chefs, managers, servers, hosts and waitstaff need to make wise decisions and take care of their health. Unpredictable income and schedule. The training teaches employees at every level how to recognize and respond to colleagues who may be experiencing a mental health or substance use challenge.

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Front of House Workshop Training Back of House 188

7 Shifts

FEBRUARY 18, 2020

Restaurant servers understand work-induced dreams all too well. Waitmare” is a portmanteau that combines the words “waiter” and “nightmare” to describe the bad dreams that servers have about working in a restaurant. You’re on shift as a server and you can’t seem to get orders right. Stress is part of any job.

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Server Scheduling Front of House Customer Service 158

Modern Restaurant Management

APRIL 15, 2021

Don’t Be Choosy … Train! Our openings were for dishwashers, servers and busser/runners. We are putting additional training and time into these three, and I have to say they are doing well. Two days off in a row, no more than one or two doubles a week, vacation time and the big prize: They all choose their schedules.

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Training Server Scheduling 212

7 Shifts

MARCH 23, 2022

Problem : Manual scheduling processes that took too much time, siloed operations, and didn't resonate with a younger, tech-saavy workforce. Solution: Cloud-based scheduling software that brings together operations across 16 locations, keeps staff accountable, and gives them tools to increase efficiency. Complicated, manual scheduling.

Scheduling 147

Scheduling Communication Accounting Front of House 147

7 Shifts

OCTOBER 12, 2022

Servers, sometimes other FOH staff. Incentivizes servers. Takes away a considerable portion of server's share requiring higher hourly wages. Servers, other FOH staff. A fair and formal way to divide tips amongst servers and other staff. All servers or cashiers, other FOH staff. Tip Out Methods and Systems.

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Server Back of House POS Systems Customer Service 146

Modern Restaurant Management

FEBRUARY 28, 2023

It is crucial the chef, sommelier, and servers are given the tools and knowledge they need during the onboarding process to perform their job well. One of the common pain points is scheduling restaurant shifts, which gets more complicated the larger your staff gets.

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Communication Scheduling Training Sanitation 197

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Scheduling & payroll Ask any restaurant manager what their biggest point of frustration on the job is. Chances are, it's balancing the scheduling requests of dozens of employees each week. Oversee incoming deliveries.

Scheduling 158

Scheduling Front of House Training Customer Service 158

Modern Restaurant Management

FEBRUARY 8, 2023

There are many platforms in the marketplace designed to help owners with restaurant operations like table management service (TMS), online reservations, scheduling, and payroll to marketing. Owners and managers should attend mental health training seminars as part of a requirement for running operations. The answer lies in technology.

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Server Training Marketing Scheduling 197

7 Shifts

OCTOBER 21, 2021

But we also recognize that many managers are often thrust into these positions with little to no formal training. Here's a small snapshot of what each offers: Scheduling Course. Success starts with a great schedule. Scheduling Best Practices. ?? Scheduling Tools and Technology. ????‍?? You'll learn: ??

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Scheduling Blog Training Download 78

7 Shifts

JULY 29, 2020

According to data from 350,000+ restaurants that use 7shifts, while overall shifts being scheduled are still sitting 24% below pre-COVID levels, shifts for delivery-related roles have increased 38%. It’s important for restaurant hiring and training processes to reflect new COVID-19 safety measures. What PPE will you provide?

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Training Server Scheduling Accounting 117

Modern Restaurant Management

MAY 6, 2021

But the bad news is they are having trouble hiring and filling positions across the board for cooks, servers, FOH and BOH positions. You’re competing against gig work and flexible scheduling. Highlighting your benefits and company culture or pay, if that’s a differentiator, is something you need to advertise upfront.

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Server Training Scheduling Marketing 197

7 Shifts

SEPTEMBER 15, 2020

Our detailed restaurant management templates cover everything from work schedules to time tracking and closing checklist. This restaurant server checklist template helps you lay out all the essential tasks that need to be complete before and during a shift. Download: Free Restaurant Server Closing Template. Try 7shifts for free.

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Download Server Training Scheduling 78

Synergy Suite

MARCH 20, 2024

Some common FOH positions include host/hostess, server, bartender, and food runner. Server A server is a vital team member in the hospitality industry, responsible for providing excellent customer service and delivering food and drinks to customers in a timely and efficient manner.

Front of House 52

Front of House Back of House Server Customer Service 52

7 Shifts

DECEMBER 16, 2021

To find out, we analyzed the types of shifts scheduled and time clocking data from over 13,000 restaurant locations in North America and Canada. On the flip side, the number of shifts scheduled for “Training” has increased by 120%, indicating that while leadership is picking up the slack, new hires are coming on at a higher rate than 2019.

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Back of House Scheduling Training Server 78

Lithos POS

MARCH 4, 2024

If your chef is not proficient in cooking or your servers’ behavior is unsatisfactory, it can adversely affect your business’s growth. How POS Can Be Used to Manage Restaurant Staff From scheduling shifts to tracking performance, POS technology has become a must-have tool for restaurant owners and managers.

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POS Systems Server Scheduling Training 40

Modern Restaurant Management

FEBRUARY 1, 2023

Servers and dishwashers are in the highest demand, and one-third of restaurants report that they are short on both positions.” Allow them to have more say and control over their schedules. Staff training is a powerful retention tool in the service industries. But most of all, consider a culture shift.

Budgeting 189

Budgeting Training Scheduling Pricing 189

InnQuest

SEPTEMBER 5, 2023

These are managed as inventory and must be scheduled and priced accordingly. Maintenance and scheduling are crucial. Technology Infrastructure: Inventory includes computers, servers, point-of-sale systems and network equipment. Inventory here includes food, beverages, and kitchen equipment.

Guest Satisfaction 218

Guest Satisfaction Maintenance Pricing Book 218

Modern Restaurant Management

AUGUST 24, 2021

It costs around $2,000 to hire and train a new restaurant worker, and with a 75 percent turnover rate, that’s a lot of money to cycle through with every staffing change. Outside of raises, giving employees additional training and certifications are major ways of reducing churn. Place Value on a Good Employee. But why stop there?

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Training Server Scheduling 197

Modern Restaurant Management

OCTOBER 30, 2020

percent per year, then you’ve spent around 34K per year on training alone. A rich KDS or guest management system allows you to program in phantom tickets, orders, and operations that appear at scheduled times to demonstrate or remind staff on tasks and how and when that needs to happen. Contactless Tech.

Front of House 197

Front of House Training Server Budgeting 197

Modern Restaurant Management

APRIL 27, 2022

The same is true of bartenders who don’t have to worry about creating 20+ different drinks all night and servers who don’t have to worry about having all the knowledge of the menu at their disposal throughout a 10+ hour shift. Issues with service from busy servers and hosts. Issues with food from rushing cooks.

Reservations 212

Reservations Server Customer Service Scheduling 212

Synergy Suite

DECEMBER 19, 2023

Efficient scheduling and staff management based on SPMH metrics contribute directly to a more cost-effective operation. Understanding the variables enables the identification of areas for improvement in staff training, service delivery, and operational processes. Cross-Training: Cross-train your employees to perform multiple roles.

POS Systems 52

POS Systems Scheduling Training Pricing 52

Modern Restaurant Management

JANUARY 8, 2024

To tackle this pressing issue effectively, businesses must invest in staff training and development, vital for retaining and upskilling their existing workforce. Robot servers, QR-Code Ordering and Even More Tech!: From robot servers to QR code ordering, the sky's the limit for technology in the restaurant industry.

Pricing 215

Pricing Catering Training Marketing 215

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Scheduling & payroll Ask any restaurant manager what their biggest point of frustration on the job is. Chances are, it's balancing the scheduling requests of dozens of employees each week. Oversee incoming deliveries.

Scheduling 78

Scheduling Front of House Training Customer Service 78

The Restaurant Times

SEPTEMBER 23, 2020

Boosting your restaurant employees’ morale not only improves retention but also helps restaurants in saving huge money on hiring and training. Train Your Restaurant Staff. Providing proper training to restaurant staff is exceptionally crucial for improving the retention rate. Reward Excellent Teamwork with Formal Recognition.

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Scheduling Training Document Communication 98

Hotelogix

FEBRUARY 13, 2024

Orchestrating housekeeping and maintenance schedules manually for an extensive property is fraught with challenges, risking guest dissatisfaction due to unavailability or unpreparedness of rooms. Your staff can quickly learn the nitty gritty of the solution with your vendor-provided training.

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Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

Lithos POS

DECEMBER 19, 2023

His duties include executing marketing strategies, recruitment, and hiring, ensuring food quality, staff training, and maintaining effective communication between the administrative team, kitchen staff, and front-of-house employees. So he needs better knowledge about every dish and better consistent training.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

Lithos POS

APRIL 23, 2023

Cloud-based kitchen management software The cloud-based kitchen management software works with the help of servers. Less upfront investment Because you don’t need to buy and maintain your own servers or hardware, cloud-based software often requires less upfront cost when compared to traditional software.

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Training Scheduling Server Blog 40

7 Shifts

OCTOBER 2, 2019

You’re now responsible for their schedules, their paychecks, their days off, and setting an example for professionalism. Take the time you need to get trained up on the technology your restaurant uses, and learn best practices. The servers are running back and forth with orders to relay or food to serve.

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Communication Scheduling Server Training 114

7 Shifts

FEBRUARY 13, 2023

And we’re here to help support any operators who may be interested in learning more with one-on-one wage model training , racial equity toolkits , and other resources that may help evolve and improve our collective employment practices. But they are important. We see a better Magpie.”

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Training Front of House Server Scheduling 156

7 Shifts

SEPTEMBER 16, 2021

If you're managing multiple locations of the same concept, you'll benefit from having a universal approach to hiring, training, suppliers, technology, and the overall guest experience. Standardized training across all of your locations unifies all employees to work within the guidelines you've created.

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Document Communication POS Systems Training 148

Service that Sells

APRIL 10, 2023

Use the same strategies (create specialty salads, schedule different weekly specials) to make the most of this summer promotion. Train your servers to capitalize on new traffic by suggesting items that will complement the guest experience. Burgers for everyone, of course!

Marketing 81

Marketing Server Blog Scheduling 81

7 Shifts

JUNE 8, 2020

Katie: “I worked as a server throughout university and climbed my way through the chain until I was in a management role.” Lindsay: “I started as a part-time server, then I moved to bartending, to being a floor manager and from there I moved into the operations for the whole business. I oversaw the entire glory Juice Co.

Server 130

Server Scheduling Communication Front of House 130

7 Shifts

APRIL 23, 2021

According to 7shifts' restaurant industry data , shifts scheduled are recovering at a slower rate than sales. The past year has turned servers into expert delivery packers, challenge chefs' creativity, and flipped the role of a restaurant manager on its head. It may not just be as simple as a server or line cook anymore.

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Training Server Scheduling Sanitation 148