Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here. For the second part, click here. An issue that may arise from this in 2024 is data privacy.

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Pricing Catering Training Marketing 215

Modern Restaurant Management

MARCH 28, 2023

Digital transformation is no longer optional – it is required for restaurants to remain up to date, save costs and retain customers. Despite the importance of digital transformation, many restaurant owners are reluctant to adapt. Historically, the restaurant industry has been laggards when it comes to adopting technology.

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Modern Restaurant Management

MARCH 25, 2021

Throughout her career, Ellen Linardi has been driven by the passion to build products that help small businesses hold their own against big companies.That desire fueled the Global Head of Product for Clover and her team to help restaurant owners struggling during the pandemic pivot operations and compete in the now digital-first world.

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Magazine 245

Hospitality Magazine

OCTOBER 10, 2022

Simone Crivello grew up in restaurants — specifically, his father’s seaside trattoria in the town of Porticello, Sicily. And while some similarities can be drawn between Sicilian and Australian climes, Sicilian restaurants are nowhere near as prevalent as Northern Italian, Roman or even Sardinian eateries here.

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Presentation Hospitality Management Magazine 246

Modern Restaurant Management

MARCH 8, 2022

Some reviews point out small, one-off incidents and others touch on systematic problems. All negative reviews hold valuable information about how your restaurant can improve. Acknowledge peccadillos both large and small and thank the customer for their feedback. How to Craft an Appropriate Response. Mild Reviews.

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Reservations Information Customer Service Marketing 225

Modern Restaurant Management

OCTOBER 9, 2023

Using the QSR traffic and sales data Revenue Management Solutions (RMS) has been gathering for 25-plus years, our analysts recently completed an exhaustive comparison of pre and post-pandemic data, comparing the first two quarters of 2022 and 2023 to the same period in 2019. Has consumer dining behavior returned to pre-pandemic levels?

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Pricing Information Marketing 193

Modern Restaurant Management

NOVEMBER 22, 2022

The inevitable cycle of seasonal-driven activity fluctuations occurs each year, but it can still catch the restaurant industry off guard if they’re not prepared. As these chaotic holiday months approach, restaurants may find themselves needing to stock both their kitchen and their staff, but neither is as easy as it sounds.

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Budgeting Training Scheduling Catering 205

Modern Restaurant Management

FEBRUARY 22, 2024

Restaurants are constantly busy, which means communication is key to make sure the experience for customers is top of the line. Two-way radios, help restaurant staff communicate more efficiently leading to a better experience for the guests. Quick Communication Two-way radios provide fast and efficient communication amongst staff.

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Customer Service Communication Server 110

7 Shifts

DECEMBER 16, 2022

At the center of every great restaurant is a great team. their leadership sees team management as their greatest responsibility. We chatted with Richmond Green, Partner and Vice President of Operations, about how they use 7shifts to simplify operations and stay in touch with their team. How 7shifts changed gusto!'s

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Scheduling Communication Magazine 148

Horizon Hospitality

MARCH 21, 2023

How can your resume possibly make an impression in such a small window of time? While you don’t want to create gaps in your resume, limiting the information about experiences irrelevant to the opportunity at hand helps hiring managers to find what they are looking for. Not exactly. And of course, read the job ad carefully.

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Information 246

Modern Restaurant Management

JUNE 21, 2023

To take advantage of everything a menu has to offer, operators can use menu engineering, a technique that consists of analyzing each item’s contribution to the profit against how often it is purchased. Not all menu items are created equal, nor do they contribute the same profit to the bottom line.

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Maintenance POS Systems Pricing Presentation 180

Modern Restaurant Management

SEPTEMBER 1, 2023

Inefficient restaurant inventory management practices, improper storage, gaps in inventory logs, theft, and waste can cause even the most successful kitchens to struggle or fail. Below are the top seven inventory management mistakes restaurants are making, and how to correct them.

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Accounting Training Scheduling Information 180

Modern Restaurant Management

OCTOBER 26, 2023

Modern payment solutions that provide the ultimate convenience and enable customers to order and pay how they prefer are on the rise this holiday season, empowering restaurants to deliver an improved experience without sacrificing the quality of service. remain eager to dine out. remain eager to dine out. In the U.S.

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Budgeting Accounting Marketing 189

Modern Restaurant Management

DECEMBER 21, 2023

and you receive a frantic call about the state of your restaurant. Ahead of 2024, we will share the all-too-common disasters that can strike restaurants from fires to civil unrest to water damage with pragmatic and proactive tips that can help curb the repercussions. Picture this – it’s 5 a.m.

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Maintenance Article Training Presentation 189

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. Although such a development is possible a decade ahead of us, we continue to see the rise of AI in restaurants for some level of cooking. But smaller businesses can implement AI to make small changes that impact their business.

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Back of House POS Systems Training Front of House 211

Modern Restaurant Management

APRIL 2, 2021

However, when it comes to the restaurant industry, employee turnover is all too common for most operators. Restaurants that have a highly engaged workforce are more successful in nearly every way. The National Restaurant Association estimates that the cost of turnover is $2,000 per employee. Evaluate Your Hiring Strategy.

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Modern Restaurant Management

OCTOBER 8, 2021

Walk down any street, uptown or downtown, and there are still numerous ‘closed’ signs on the front of restaurants and other service businesses. This can disproportionately impact small businesses. For restaurant owners, it’s delivery dine and dash. For restaurant owners, it’s delivery dine and dash.

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Information 199

7 Shifts

MAY 1, 2024

Bookkeeping is one of the most essential aspects of any restaurant business. After all, a small, honest mistake can accumulate over time and turn into bigger operational problems— 17% of restaurants even fail in their first year due to mismanagement of finances.

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Bookkeeping Accounting POS Systems Scheduling 88

7 Shifts

OCTOBER 31, 2022

You can't start a restaurant without a plan. A restaurant business plan is one of the most (if not the most) essential elements in getting a new restaurant off the ground. You'll have a document to reference during the planning or opening of your restaurant. What is a Restaurant Business Plan?

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Document Download Marketing Competitive Analysis 158

Modern Restaurant Management

JUNE 9, 2021

As restaurants reopen, this new set of risks could have a significant impact on this community, which is returning to in-person work, often with less guidance and support than larger businesses. First, we advise restaurant owners and managers to conduct research at the state and federal level to understand the rules that apply in their state.

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Information Service Management 212

Modern Restaurant Management

MAY 10, 2023

However, when it comes to restaurant work, it is difficult to envision that as a possibility. Nevertheless, automation can help restaurants and restaurant staff perform their job more easily and efficiently. You’ve been there; you know how tedious it is. There is a craft to great food that a robot cannot replace.

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Information Pricing 179

Modern Restaurant Management

MAY 14, 2021

Although, the many challenges brought about by the pandemic, have led the restaurant industry down a path that is beyond this phase. Fortunately, there are many ways to manage food waste once it has been generated as an alternative to sending it to a landfill. That is more than the equivalent of 155,000 Statue of Liberties. Composting.

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Customer Service Scheduling Communication Pricing 211

Modern Restaurant Management

JUNE 22, 2022

Modern Restaurant Management (MRM) magazine caught up with co-owner Stuart Snyder to discuss the Southwest Harbor, Maine landmark’s past, present and future. In 1969, the third generation of the family opened a restaurant: Beal’s Lobster Pier. How has Beal’s pivoted? What is the Beal’s story?

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Pricing Customer Service Presentation Magazine 189

Modern Restaurant Management

DECEMBER 30, 2020

The vaccine rollout has begun and, perhaps by the second quarter of next year, life can start to “return to normal.” ” But restaurants must first survive the winter – literally and figuratively. Census Bureau found that November restaurant sales were down, sequentially, more than $2 billion.

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Communication Information Marketing Blog 216

Hospitality Magazine

APRIL 3, 2023

managing more than 50 venues across Victoria, Western Australia and regional New South Wales. Ben Devlin Owner and executive chef at Pipit Restaurant 2005 national winner Devlin’s 2005 entry into the competition was encouraged by his boss at the time, which resulted in him taking out the title of national winner. “It

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Definition Magazine 246

Hospitality Magazine

APRIL 3, 2023

managing more than 50 venues across Victoria, Western Australia and regional New South Wales. Ben Devlin Owner and executive chef at Pipit Restaurant 2005 national winner Devlin’s 2005 entry into the competition was encouraged by his boss at the time, which resulted in him taking out the title of national winner. “It

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Definition Magazine 246

Modern Restaurant Management

JANUARY 17, 2022

American restaurant operators have arguably never faced such uncertain times as now. The National Restaurant Association observed steady job growth after the huge losses of 2020, but things noticeably slowed in August, and many markets have still not recovered from the closures of more than 100,000 restaurants during the pandemic.

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Budgeting Scheduling Communication Marketing 189

Modern Restaurant Management

JUNE 9, 2022

In a restaurant world filled with heavy hitters armed with deep pockets and marketing power, it can seem difficult for smaller concepts to compete. However, for data to make a real difference in your restaurant, don’t focus solely on numbers – go beyond the math to understand trends.

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Front of House Scheduling Information Pricing 196

Modern Restaurant Management

APRIL 12, 2021

This is an excerpt from Chicago restaurant industry veteran Ken McGarrie’s new book, The Surprise Restaurant Manager, which aims to help solve a common, but rarely addressed problem in the industry. Every night you ask the guests at each table, “How is everything?” What should you do?

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Modern Restaurant Management

APRIL 11, 2024

The comeback of the food court and the impact of small treats were among the trends uncovered in Yelp’s first-ever Fastest Growing Brands report , which ranks brands that are growing the fastest on and off of Yelp. Many brands typically associated with malls, such as Cinnabon and Panda Express, are growing quickly.

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Marketing Customer Service Magazine 186

Modern Restaurant Management

JANUARY 21, 2020

The idea of using social media marketing to attract customers, all the while managing inventory and payroll, can be exhausting. Checking into restaurants, tagging beautiful platings, and sharing their experiences with friends and family. But how do you get started? But how do you get started?

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Marketing Information Customer Service Reservations 245

Modern Restaurant Management

APRIL 27, 2022

With May fast approaching, it’s time to start thinking about Mother’s day at your restaurant. As you may know, Mother’s day is one of the busiest days for full-service restaurants, often resulting in huge crowds, long wait times, and an overwhelmed staff. Doing so required forethought and lots of planning.

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Reservations Server Customer Service Scheduling 212

Modern Restaurant Management

AUGUST 3, 2022

Maybe more than any other industry apart from health care, restaurants experienced firsthand the economic trials of the COVID-19 pandemic. My heart hurts for those restaurant owners and employees who still may not have gotten back on their feet. They lost business, closed for indefinite periods or even shut their doors permanently.

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Communication Training Marketing 203

Synergy Suite

MAY 13, 2024

Imagine a bustling street corner where the savory aroma of freshly cooked meals beckons hungry passersby – this could be the future of your very own fast food restaurant. It will help you research and analyze your market, create a business plan, and provide tips for getting started. Ready to learn more? Let’s go!

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Document Pricing Marketing Competitive Analysis 52

Modern Restaurant Management

AUGUST 6, 2021

restaurant scene. restaurant sales experienced a “healthy” increase in total sales in July, 2021, according to Restaurant.org. restaurant staffers were either laid off or furloughed, with the entire industry losing $280 billion in sales during the first 13 months of the pandemic. For the original article, click here.

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Catering Article Marketing 197

Modern Restaurant Management

APRIL 21, 2021

The difficulties faced by pubs and restaurants over the past year have been well publicized, but where there are challenges there is also opportunity. With many global lockdowns easing over the coming months, the outlook for restaurants globally is beginning to look a lot brighter. The Pre-Covid Restaurant Sector Was Thriving.

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Budgeting Marketing 197

7 Shifts

NOVEMBER 22, 2021

Starting a successful restaurant requires passion, hard work and persistence. It also requires money to open a restaurant and build it out, buy equipment and finance the operation until it reaches break-even. Create a Restaurant Business Plan. Getting Your Restaurant Business Loan. Table of Contents.

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Document Competitive Analysis Information Pricing 157