Hotel Business

APRIL 18, 2024

Hotels are all about making their guests feel special. For the past year, The Indigo Road Hospitality Group (IRHG) has done just that at its four boutique hotels by creating special events and delights that they could treasure during their stay and beyond.

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Workshop Special Events Reservations Events 59

Modern Restaurant Management

JULY 27, 2022

Take photos of patrons during your restaurant’s special event and share it on your social channels. Perhaps treat them preferentially by allowing them to make reservations before others. Ask reward recipients to do the same. Think creatively. Ask your most loyal customers what incentives they would like you to offer.

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Special Events Reservations Events Marketing 199

Hotel Owner

JUNE 22, 2023

The hotel also offers numerous special-event venues opening later this year, which include St. All include mahogany dressing rooms, bathrooms of honey onyx, and customised fittings. Many have floor-to ceiling-windows with unparalleled views over Wellington Arch and historic Belgravia.

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Workshop Special Events Reservations Events 105

Hotelogix

JANUARY 31, 2024

It includes browsing for options, reading reviews, and making reservations. This can be achieved through personalized services, special events, or distinctive features of your property. Stages of Guest Experience/Journey Pre-arrival: This is the stage where guests make decisions.

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Guest Services Customer Service Demo Book 130

Revenue Hub

JULY 10, 2023

Group The group segment refers to guests traveling in a group that has blocked several rooms in advance at a special rate. Groups usually reserve at least six to ten rooms per night – they may be corporate, family, special events, MICE, and other types of groups. Find out how to attract group bookings to your hotel.

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Marketing Special Events Book Article 80

Hotel Owner

JUNE 29, 2023

Think about what attracts people to your area – is it a theme park, special event, scenery, or a pastime, such as walking, cycling or fishing? In this digital age, mining your past reservations and reaching out to past clients is simple and cost effective. Reaching your market has never been easier or more cost effective.

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Special Events Marketing Reservations Communication 105

OpenTable

FEBRUARY 21, 2024

Holidays Christmas, New Year’s Eve, Valentine’s Day, and Mother’s Day are familiar occasions where a prix fixe menu can set the tone for a special day for guests—and help restaurants run smooth shifts on the busiest days. Just because You don’t need a special event to offer a prix fixe menu.

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Special Events Pricing Events Reservations 52

Revenue Hub

APRIL 11, 2023

Still, it is one of the most critical decisions hoteliers can make to improve profitability and boost reservations. Marketing systems collect information about guests, and the hotel PMS has all the information about the reservations, which reflects guest behavior. Distribution is complex and will not be uniform for all structures.

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Book Reservations Information Catering 74

SiteMinder

OCTOBER 5, 2023

Comprehensive tools : From managing reservations to enhancing the guest experience, Expedia Partner Central provides a range of tools tailored to the needs of hoteliers. This section lets you adjust room rates, offering flexibility in response to changing demand or special events.

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Competitive Analysis Book Property Management Information 59

Les Roches

DECEMBER 27, 2023

They need excellent communication and interpersonal skills, should be able to multitask, maintain composure under pressure and demonstrate a high level of professionalism.

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Guest Services Definition Customer Service Concierge 52

Modern Restaurant Management

AUGUST 3, 2021

Invest in your website with clear menus, ample dining room and food photos and include online ordering or online reservation options to serve both sets of customers. Use Facebook, Instagram and/or TikTok to share your unique offerings, daily specials and other events and to interact with customers.

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Special Events Events Server Information 212

Revenue Hub

OCTOBER 17, 2023

Concierge Services: You can charge by offering premium concierge services, such as arranging restaurant reservations, event tickets, or private tours. Meetings and Events: Host conferences, weddings, and other events at your hotel, leveraging your meeting spaces and event planning services.

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Concierge Events Book Catering 90

InnQuest

SEPTEMBER 13, 2022

In addition, chatbots can be useful for marketing purposes because of the huge amount of data they collect, and they allow hotels to promote special events and promotions directly to customers. roomMaster Anywhere is an easy to use, all-in-one, pure cloud reservations software solution for hotels, motels, and guesthouses.

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Housekeeping Book Guest Satisfaction Information 130

Revenue Hub

OCTOBER 23, 2023

The dynamic nature of the market requires properties to keep track of both what’s happening inside their building with large-scale changes in booking velocity, as well as what is happening outside the walls such as special event calendars and overall market differences.

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Pricing Book Reservations Property Management 79

Synergy Suite

APRIL 11, 2023

Promoting special events, discounts, or new menu items through your website helps generate buzz and attract customers and retain loyal ones. Some examples include: Reservation System Integration If you offer reservations, integrating a reservation system into your website allows customers to conveniently book a table online.

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POS Systems Reservations Information Definition 52

eZee Absolute

AUGUST 31, 2022

Host a special event. Offering discounts and packages quickly draw travelers into your hotel, intrigues them to make a reservation, and help you boost occupancy. Host a special event. And if they are staying at your property, they would expect something special. How Can Hotels Prepare for Diwali?

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Special Events Pricing Events Book 52

Modern Restaurant Management

JUNE 10, 2020

“We’ve always been a no-reservations family restaurant, with close-proximity indoor seating to encourage lively, customer interaction,” said a 15-year veteran on the waitstaff. The investment could also pay off long-term when, after larger gatherings are once again permitted, the space can also be used for special events.

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Special Events Sanitation Reservations Marketing 219

Revenue Hub

JULY 11, 2023

This could involve dynamic pricing, special promotional offers, or targeted marketing campaigns. Event-Based Pricing Special events, conferences, festivals, or even local holidays can drive significant demand for hotel rooms.

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Pricing Book Article Events 62

Xotels

JANUARY 18, 2021

Segment by default the individual bookings for short midweek stays as business, and identify as leisure reservations of double rooms over the week-end. You can also introduce the following question in the reservation process on your hotel website: Is your reservation for business stay or leisure? Negotiated Rates.

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Marketing Book Reservations Special Events 40

7 Shifts

NOVEMBER 9, 2022

Get holiday reservations? Special events such as birthdays and anniversaries also show how much you care about them. For example, if you are sending a newsletter with the goal of getting more restaurants bookings, you can do the following: Share a discount, event, or special menu in your newsletter message.

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Reservations Blog Marketing Events 78

eZee Absolute

OCTOBER 16, 2023

Concierge Services: You can charge by offering premium concierge services, such as arranging restaurant reservations, event tickets, or private tours. Meetings and Events: Host conferences, weddings, and other events at your hotel, leveraging your meeting spaces and event planning services.

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Concierge Events Book Catering 59

Lithos POS

FEBRUARY 10, 2023

Use promotional emails to announce weekend specials, encourage holiday reservations, or offer sales during slow days. Send “We miss you” emails to remind customers you are waiting for them to return. You can try the following content for your restaurant email marketing. Welcome email.

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Marketing Information Blog Reservations 40

Synergy Suite

DECEMBER 7, 2023

Reservation Systems: If your restaurant accepts reservations, integrate reservation data into your analysis. Seasonal Variations: Consider how average cover fluctuates with the seasons, holidays, or special events. Customer Feedback: Encourage customers to provide feedback on their dining experience.

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POS Systems Pricing Training Reservations 52

Les Roches

DECEMBER 30, 2023

This involves several key aspects: Check-in and check-out : smooth and efficient check-in and check-out processes are crucial to making guests feel valued and at ease Concierge services: hotels frequently offer concierge services to help guests with reservations, travel arrangements and local recommendations Room amenities and housekeeping : these (..)

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Guest Services Concierge Definition Customer Service 95

SiteMinder

NOVEMBER 30, 2023

Property management systems Property Management Systems are the backbone of hotel operations, managing everything from reservations, check-ins/check-outs, billing, room assignment, and housekeeping schedules. They analyse market trends, competitor prices, and historical data to suggest the best room rates at any given time.

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Guest Satisfaction Book Property Management Pricing 52

Modern Restaurant Management

JUNE 5, 2020

Most municipalities have existing permitting capabilities for temporary uses and special events that provide for an expedited process to obtain a permit and would not require reinventing the wheel. Permits – Is there an existing permitting structure in place that can be utilized, or will a new system need to be created?

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Special Events Revenue Projections Sanitation Reservations 143

SiteMinder

OCTOBER 15, 2023

Dynamic pricing in the hotel industry works by adjusting room rates based directly on real-time market conditions such as special events, competitor behaviour, weather, customer behaviour, and general supply and demand. Learn more How does dynamic pricing work in the hotel industry?

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Pricing Definition Book Marketing 59

Revenue Hub

JUNE 13, 2023

You want to apply rates to your rooms at least a year in advance, as this will allow you to build your base of online visits, reservations, occupancy rate and develop your pricing dynamism at the proper time. With the bottom price decided, you can look at the starting price. What’s the starting price?

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Pricing Book Events Article 52

Synergy Suite

OCTOBER 5, 2023

Fluctuating sales can make it difficult to predict and manage your restaurant’s finances, consider addressing these possible issues: Analyze historical data to identify patterns Identify the causes of seasonality and develop strategies to boost business during slow periods, such as special events or themed promotions Offer seasonal menu items (..)

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Catering Information Events Labor Cost Controls 52

Hotel Business

NOVEMBER 27, 2023

Instead of purchasing a couple of acres, he fell in love with a large portion of land with a lodge, formerly a family hunting reserve, and bought the beginnings of Nemacolin. of space for meetings and special events, making this resort the ideal choice for everything from weddings to corporate retreats.

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Special Events Reservations Presentation Marketing 59

Lithos POS

DECEMBER 19, 2023

In the front-of-house, he is responsible for customer service, reservations, and the overall dining experience. He has duties in both the front-of-house and back-of-house operations. Working closely with the general manager, their responsibilities include many tasks.

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Front of House Scheduling Communication Bookkeeping 52

Modern Restaurant Management

FEBRUARY 10, 2023

Discover 12 things your website must include to boost reservations and revenue. Some 41 percent look up restaurants on social media before deciding to make a reservation or visit. Clickable phone numbers and email make it easier to convert a visit into an inquiry or a reservation booking. So do you need a restaurant website?

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Reservations Information Events Catering 192

Synergy Suite

NOVEMBER 2, 2023

Monitor overtime expenses and the use of additional labor resources during peak times or special events. POS systems, online reservations) to reduce the need for excessive labor. Invest in automation and technology solutions (e.g.,

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Scheduling Training Information Cost Reduction 52

SiteMinder

AUGUST 29, 2023

Host events and functions Similar to the last point, if you have the space to host special events you should do so. Don’t put all your eggs in one basket Statistics from HSMAI show 76% of independent hotel room nights are reserved through OTAs, costing hotels billions in commissions every year.

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Housekeeping Guest Satisfaction Book Maintenance 52

SiteMinder

OCTOBER 10, 2023

Track the rate of reservations to gauge increasing or decreasing demand. Special events & holidays. Stay updated with local events and holidays that can spike demand. Consider influences like economic conditions or political events that might affect bookings. Market segments. Booking pace. External factors.

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Book Pricing Reservations Accounting 52

Modern Restaurant Management

JANUARY 26, 2022

On Valentine’s Day, restaurants fill up quickly with reservations from couples eager to spend a romantic night together. Holidays provide restaurants with the opportunity to capitalize on the special moment by offering specials, events, and so much more exclusive to the holiday. Create a Prix Fixe Menu.

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Events Special Events Definition Catering 224

Modern Restaurant Management

JULY 6, 2023

Online Reservations and Ordering : Utilizing online reservation systems and digital ordering platforms allows restaurants to collect customer data during the booking or ordering process. By offering incentives and rewards, restaurants can encourage customers to join the program and willingly provide their data.

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Marketing Information Communication Reservations 178