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How Restaurants Can Personalize Customer Experience

Horizon Hospitality

By collecting and analyzing data from customer orders, reservation history, and feedback, restaurants can offer a more tailored experience. Special Events: Train staff to ask about special occasions when reservations are made, so that personal touches can be added, such as champagne for anniversaries and dessert for birthdays. #2

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Hotel reservations manager: Job description and responsibilities

SiteMinder

What is a hotel reservations manager? A hotel reservations manager oversees the entire booking process at a hotel. This includes handling inquiries, managing bookings, confirming reservations, and resolving issues or discrepancies. What does a hotel reservations manager do? What is the reservation department in a hotel?

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Holiday Diners Seek Out Unique Experiences

Modern Restaurant Management

This holiday season, 67 percent of diners are seeking more than standard reservations, with themed holiday meals (44 percent) and multi-course feasts (39 percent) being the most popular options, according to a survey from Tock. Nearly half (49 percent) of respondents will be seeking a reservation during the 4 to 6 p.m.

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What is Hotel No Show? How to Minimize No-Show Reservations

Hotelogix

A no-show in the hotel industry occurs when a guest makes a reservation but fails to show up or cancel their booking in advance. Booking Mistakes: Sometimes, guests might accidentally double-book or forget about their reservation. Seasonal Influences: Holidays and special events can impact travel plans.

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How Google Calendar Simplifies Room Bookings?

Hotelogix

Even though there are loads of reservation tools out there, many small hotel operators are going with something they already know how to use: Google Calendar. Challenges with Reservations Staff at small hotels often find it challenging to handle reservations effectively. The answer you are searching for is, Yes.

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New Hotel + Event Venues to open at Detroit’s Book Tower Development

eHotelier

today announced that ROOST Detroit will officially open and is now accepting reservations for guest stays, starting June 1. and Bedrock additionally unveil Book Tower’s special events program, Anthology, an elevated hospitality experience spanning several beautiful event venues.

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26 Proven Ways to Market Your Restaurant Online and Increase Bookings

7 Shifts

With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. Use it to share updates, special events, or new menu items. For example, you can promote your seasonal dishes or happy hour specials. It's an active marketing tool.

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