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FOH Meaning: What it is and How it’s The First Line in Customer Satisfaction

Synergy Suite

Some common FOH positions include host/hostess, server, bartender, and food runner. A good candidate for these roles would possess strong communication skills, a friendly and upbeat personality, the ability to multitask in a fast-paced environment, and a genuine passion for customer service.

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A Simple Step to Improve Customer Satisfaction and Retention

Modern Restaurant Management

All food service managers want employees to be trained in the following key areas: Knowledgeable about the menu and menu item specifications. Every member of your staff, especially cooks and servers, should be able to describe the dishes that are being served at your facility.

Training 153
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The Essential Handbook to Florida Restaurant Labor Laws

7 Shifts

Whataburger paid $180,000 to settle a workplace retaliation claim : A general manager allegedly required a local manager to hire white applicants and not black applicants, and when the local manager complained, she endured numerous forms of retaliation.

Article 88
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Why restaurants fail: Make sure you do not make these 38 mistakes

Lithos POS

They have a lot of responsibilities for the business in terms of management. Everything from managing the business to increasing sales comes under management. Restaurant Manager Duties. Many factors that can cause restaurant management to go unnoticed or overlooked can lead to a restaurant’s defeat.

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Prime Costs: Understanding and Application for Restaurants

Synergy Suite

Front-of-House (FOH) Labor: FOH staff includes servers, bartenders, hosts/hostesses, and buspersons who interact directly with customers and provide service. Managing labor costs requires optimizing staff schedules, ensuring efficient staffing levels during peak hours, and monitoring employee productivity.

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Takeout For Good and Menus Go Tech

Modern Restaurant Management

The interface is easy to use and allows the guest to complete the entire payment process in 60 seconds or less, without the server’s involvement. This eliminates the need for the guest and server to transfer paper, pens, or credit cards and maintains a safe environment for the restaurant and its patrons.

L&D 177
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Virtual Acceleration, Raising the Bar and Insult Monitor

Modern Restaurant Management

According to a US Foods survey, over 50 percent of US Foods restaurant operators said their trained servers and staff play a direct role in effectively increasing check averages in their business.* “The addition of Toast Hardware grew our team’s productivity, increased our speed of service, and allowed us to serve more guests.