Fast Casual

AUGUST 17, 2023

Don't miss this opportunity to glean firsthand knowledge from industry leaders who have harnessed technology to drive operational excellence. Gain actionable takeaways and best practices that you can apply to your own business strategies.

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The Restaurant Times

NOVEMBER 30, 2021

Business continuity plans used by most restaurants relied on technology as a primary component. In the Middle East edition of our PRIME report, we tried to understand the perceptions of the restaurant operators in the region regarding technology adoption. 5 Restaurant Areas You Can Uplift By Adopting Technology Solutions.

Customer Service 52

Customer Service Download Kitchen Operations Presentation 52

Hospitality Net

AUGUST 30, 2023

The size of a hotel has a direct impact on the way it operates. So, it’s useful to understand what these differences are, and how hotel operations technology can help hotels of all sizes maximize efficiency while still creating an excellent guest experience.

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The Restaurant Times

OCTOBER 28, 2021

Restaurant technology can simplify your operations to a great extent and . The restaurant industry has evolved dramatically in the last decade, owing to new technologies and changing customer tastes. Technology can easily streamline your day to day operations on busy nights and weekends. Kitchen Display System .

POS Systems 52

POS Systems Front of House Back of House Download 52

Modern Restaurant Management

MAY 1, 2024

When this happens in restaurants, it can harm the feeling of collaboration necessary to achieve peak operational efficiency. Kitchen staff : The kitchen staff is perhaps the most integral part of a restaurant operation to the guest experience — after all, what do people go to a restaurant for if not to eat?

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Communication POS Systems Training Information 161

Modern Restaurant Management

APRIL 9, 2024

In fact, 45 percent of restaurant operators expect competition to be more intense than last year. Bank of America suggests that technological innovation is the real game-changer , and it could have a big impact on the overall bottom line for restaurants in 2024. So, what’s the solution? Food availability is often in flux.

Pricing 203

Pricing Events 203

Hospitality Net

APRIL 19, 2023

Stayntouch, a global leader in cloud hotel property management systems (PMS) and guest-centric technologies, today announced the launch of its Ambassador Program, a new rewards program that incentivizes hotel professionals and consultants who join the movement to empower hoteliers with better technology.

Property Management 94

Property Management 94

Modern Restaurant Management

APRIL 10, 2024

Restaurant operators have faced stiff headwinds since 2020, with a near-constant swirl of inflation, supply chain and labor challenges. But if last year was any indicator, restaurant operators are on the road to relief in 2024. Here’s how restaurant operators can evolve with them. Full-service menu prices climbed 4.5

POS Systems 196

POS Systems Back Office Operations Pricing Budgeting 196

Modern Restaurant Management

APRIL 9, 2024

Despite this optimism, less than one-third of operators currently utilize AI indicating untapped potential for technological integration within the industry. percent of restaurant operators plan to adopt AI soon, with nearly 94 percent acknowledging its necessity to remain competitive. A promising 71.6

Customer Service 192

Customer Service Reservations Scheduling Catering 192

eHotelier

MAY 1, 2024

Shattering past attendance records, hotel operators and technology sponsors said the event exceeded their expectations. Independent hoteliers gathered in Toronto last month to attend “Accelerate 2024”, a user’s conference hosted by Maestro PMS, the preferred Web Browser based cloud and on-premises all-in-one PMS solution for hotels.

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Events 130

eHotelier

SEPTEMBER 21, 2023

All-in-one PMS technology has evolved to encompass nearly every aspect of hotel operations, leveling the playing field for independents across the industry.

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Modern Restaurant Management

FEBRUARY 2, 2024

The restaurant industry is transforming significantly, driven by changing consumer preferences, technological advancements, and a competitive market landscape. Advanced networking solutions have emerged as a critical player in this revolution, offering the potential to enhance restaurant operations dramatically.

Customer Service 189

Customer Service Front of House Communication Training 189

STAAH

APRIL 30, 2024

In an industry traditionally ridden with legacy systems and long-term vendor commitments, switching technology is ramping up. Tech switching in the hotel industry refers to the process of adopting new technologies or upgrading existing systems to improve operational efficiency, enhance guest experiences, and stay competitive.

Guest Services 82

Guest Services Property Management Communication Reservations 82

Modern Restaurant Management

OCTOBER 11, 2023

The good news is that restaurant owners can streamline the checkout process and increase operational efficiencies by leveraging the latest payment technology. Around 950 million mobile users make online mobile payments , leading to the rise of pay-at-table technology. trillion by 2025. trillion by 2025.

Customer Service 203

Customer Service Training Information 203

MEWS

FEBRUARY 28, 2024

Top technologies applied to hotel distribution From artificial intelligence and machine learning to blockchain and big data, technological solutions are reshaping the way hotels attract guests and manage their operations.

Marketing 130

Marketing 130

Modern Restaurant Management

NOVEMBER 28, 2022

Between dining restrictions, inflation, and the ongoing labor shortage, many businesses have been forced to close their doors, change their operations, or otherwise look for alternative solutions. For many, that solution lies in technology such as self-service kiosks, QR codes, and online ordering.

Budgeting 201

Budgeting Customer Service Communication Pricing 201

eHotelier

MAY 21, 2023

It is difficult to get hotel stakeholders to invest and develop the kind of broad hotel “operating technology solutions” that we all know we need. Here's a way to make them pay.

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eHotelier

JUNE 14, 2023

Is your hotel leveraging technology to do more with less? Insights - Insights Here are three ways PMS innovation can step up to relieve pressure for operators everywhere.

Property Management 264

Property Management 264

Modern Restaurant Management

AUGUST 16, 2023

The food industry has been historically slow to integrate technology and digital solutions. Here are the ways technology is revolutionizing the culinary world through. Using cutting-edge technology positions restaurants to unlock a wealth of prospects to enhance the customer experience.

POS Systems 167

POS Systems Customer Service Back of House Catering 167

InnQuest

SEPTEMBER 12, 2023

From the moment a guest walks through the doors until their departure, every aspect of their stay is carefully curated through the lenses of hotel operating systems and the adept oversight of a hotel operations manager. Efficient front office operations are crucial for guest satisfaction as they set the initial impression.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

eHotelier

APRIL 4, 2023

BOOK ME BOB cuts through and filter out all the technology hype to find the relevant value for the Operators in the industry, whatever level they may operate at.

Book 238

Book 238

Modern Restaurant Management

APRIL 11, 2024

To embrace the opportunities of the new year, restaurants should prioritize three key resolutions: embracing new customer experiences, emphasizing sustainability initiatives, and revisiting fundamental aspects of their operations. Back-of-house operations also offer significant technological opportunities.

Back of House 189

Back of House Presentation 189

eHotelier

FEBRUARY 4, 2024

Hotel technology is leveling the playing field for hoteliers and their ability to compete for leads but that return on investment won’t remain the same forever. Personalization and ownership of the guest profile are top of the agenda for the OTA and hotel operators alike.

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Modern Restaurant Management

DECEMBER 29, 2022

Closures, supply chain problems, labor shortages, technology, and inflation are just a few of the challenges operators have faced in recent years. I see a few things on the horizon as part of the ongoing evolution of the relationship between restaurants and technology. The worst of the labor problem is beginning to ease.

Budgeting 212

Budgeting 212

eHotelier

MARCH 26, 2023

Tapping a skilled technology partner to handle the necessary integrations between the property-management system and other on-premises solutions can give operators a greater chance for success.

Property Management 264

Property Management 264

Modern Restaurant Management

MARCH 14, 2024

This renaissance, characterized by a blend of tradition with technology, is reshaping the essence of wine selection, moving away from the notion that tech seeks to replace tradition. This shift from traditional expertise to technological innovation in wine selection is reflective of a broader transformation within event planning.

Events 189

Events Reservations Communication Presentation 189

Smart Brief Hospitality

MARCH 10, 2024

As the pandemic slowed travel to a halt and changed both the frequency and the ways in which we travel, the hospitality industry was forced to implement technological innovations with offerings such as no-contact guest services. Another big game changer, over the last decade, is the automation of operational and accounting processes.

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Concierge Guest Services Communication Events 104

Modern Restaurant Management

FEBRUARY 28, 2024

In a world reshaped by the pandemic, evolving labor markets, and shifts in consumer behaviors, restaurant owners are increasingly turning to technological innovations. These technologies, often unseen but highly influential, are quietly revolutionizing culinary practices and guest experiences.

POS Systems 117

POS Systems Catering Procurement Menu Planning 117

Modern Restaurant Management

MARCH 21, 2023

Many brands have been experimenting with new technology to help reduce the demand for labor and combat recent price inflation. We’ve been tracking how a recession would affect the QSR industry and looking at what role technology can play in lowering the cost of employment.

Pricing 189

Pricing Communication Customer Service Information 189

Modern Restaurant Management

DECEMBER 30, 2022

For some, that has meant looking to supplement staffing gaps with technology and modifying or expanding the roles and responsibilities of current staff. Ongoing staffing challenges have led restaurants to embrace technology solutions, especially for front of house roles. Automating the Front of House.

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Front of House Accounting 208

Modern Restaurant Management

DECEMBER 12, 2023

With over six years of experience in the automation industry and more than two decades spent analyzing and optimizing operational functions for Fortune 500 companies, I have developed a keen interest in the ways automation is evolving and gaining popularity.

Customer Service 203

Customer Service Article Marketing 203

Modern Restaurant Management

OCTOBER 26, 2023

With the rise of on-demand delivery and easy-to-use checkout technology driving consumer demand for quick service, restaurant operators are implementing modern payment solutions that provide a more seamless and customer-friendly dining experience ahead of the busy holiday shopping season. remain eager to dine out.

Budgeting 189

Budgeting Accounting Marketing 189

Hotel Business

APRIL 16, 2024

Toast , the digital technology platform built for restaurants, has collaborated with Choice Hotels International to make its Toast for Hotel Restaurants technology a brand standard for two of Choice’s upscale brands, Cambria Hotels and Radisson. Cambria and Radisson hotels will also use Toast Payments.

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Guest Satisfaction Back of House Beverage Operations Server 115

Hospitality Net

MARCH 4, 2024

In the make-a-thon, Choice associates ideate and build new software products leveraging advanced technology to drive profitability and value for the company and Choice hotel owners.

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Workshop Customer Service Presentation Training 64