Horizon Hospitality

JULY 10, 2023

It has become synonymous with professional networking and personal branding. Unsurprisingly, it is one of the top methods for hiring managers to find and vet candidates, even in the hospitality industry. Giving the Green Light People have mixed feelings about openly sharing that they are job hunting.

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Information 130

Hotel Business

FEBRUARY 6, 2023

The leisure and hospitality sector added 128,000 jobs in January—the most of any sector—according to the U.S. Overall, the economy added 517,000 jobs. Both the unemployment rate, at 3.4%, and the number of unemployed persons, at 5.7 Despite these positive numbers the industry still has more jobs to fill.

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Horizon Hospitality

DECEMBER 20, 2022

One of the most surprising priority shifts since the pandemic for companies and workers has nothing to do with personal life. According to reports by SHRM and NSHS , career development has grown significantly as a priority for the majority of employers and job seekers. Could someone be groomed to take on a new location?

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Blog 130

Modern Restaurant Management

DECEMBER 27, 2023

This vibrant sector, a cornerstone of the global economy that tantalizes taste buds and fuels job markets, is bracing for transformation that will redefine its future. Yet, restaurants need to balance this tech-centric approach with the irreplaceable human touch that defines hospitality.

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Pricing Customer Service Reservations Training 197

Modern Restaurant Management

MAY 19, 2021

The Mayo Clinic defines job burnout as “a special type of work-related stress – a state of physical or emotional exhaustion that also involves a sense of reduced accomplishment and loss of personal identity.” ” Employee burnout is especially prevalent in the hospitality industry. Burnout by the Numbers.

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Modern Restaurant Management

NOVEMBER 1, 2023

Operators should set the standard of safety within their hospitality businesses by taking steps to mitigate risks within the restaurant, educating staff members about potential slip and fall hazards, and providing guidance on steps to take should a slip and fall accident occur.

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Training Scheduling Maintenance Information 178

Boutique Hotel News

APRIL 28, 2023

Migoya brings more than 25 years of hospitality experience to the role and joins The Cloudveil from Hotel Hugo in New York City. He added: “As any person that lives in Jackson Hole understands, it captures you and never lets you go. In 2001, he also helped create and launch Thompson Hotels alongside the ownership group.

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Events 130

Modern Restaurant Management

JULY 14, 2021

In today’s tight job market, to be competitive and stay top of mind of potential hires, it’s important to launch a holistic recruitment marketing strategy to support basic recruiting functions. ones with hospitality, restaurant, cooking, etc. ones with hospitality, restaurant, cooking, etc. experience already).

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Hospitality Magazine

APRIL 8, 2024

Moran speaks to Hospitality about the expansion and what to expect from the new additions which have opened this week in the capital city. Compa opens today and is a 116-person Italian steakhouse concept that is championing Australian beef cuts cooked on the venue’s Montague grill.

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Events 130

Modern Restaurant Management

NOVEMBER 8, 2022

New Employees Have More On-the-Job Injuries. Workers’ compensation data shows an uptick in the number of new employees injured on the job, especially in the hospitality and food service industries. The hiring process may be rushed, and the wrong person could be chosen for the job.

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Modern Restaurant Management

AUGUST 2, 2022

In all my years in the restaurant/bar/hospitality industry, I have never run into the hiring situation that we are in today. However, after the past two years of not finding employees and losing some of the best staff I have known, I knew I had to move outside my own preconceptions about personality assessments and motivation analysis.

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Communication Training Scheduling Marketing 226

Modern Restaurant Management

JUNE 22, 2022

The average person checks their phone 150 times a day, and according to Business of Apps , 64 percent of Gen Z smartphone users “are constantly connected online with 57 percent admitting that they feel insecure without their mobile phone.” Be Upfront About Expected Job Responsibilities. ” Hire Faster.

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Scheduling Marketing 204

Horizon Hospitality

NOVEMBER 27, 2023

As in every other industry, Artificial Intelligence has many hospitality recruiters on the edge of their seats. However, we have also discovered it has major limitations: It Lacks Creativity Hospitality companies often approach us with a list of qualifications, skills, and experiences they want to see from candidates.

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Information Marketing 130

Modern Restaurant Management

APRIL 23, 2024

A further study reported on by NPR shared that dependency on tips and a requirement to appear emotionally pleasant on the job work together to increase an employee's risk of being sexually harassed.) This is also a great place to list state/city relevant resources available to the persons involved. Look no further.

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Definition Training Article Document 98

7 Shifts

JANUARY 31, 2024

The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience. This part of the job is arguably the most multi-faceted. Scheduling & payroll Ask any restaurant manager what their biggest point of frustration on the job is.

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Scheduling Front of House Training Customer Service 158

Hospitality Net

SEPTEMBER 8, 2023

Selina Hospitality PLC ("Selina"; NASDAQ: SLNA), the fast-growing lifestyle and experiential hospitality company targeting millennial and Gen Z travelers announced the launch of Grown.Global, an innovative platform designed to empower remote workers, entrepreneurs, students, and the broader business community.

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Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. An issue that may arise from this in 2024 is data privacy.

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Pricing Catering Training Marketing 212

Boutique Hotelier

JANUARY 25, 2023

The partnership has been created to help the hotel’s teams develop both professionally and personally through a series of fun and creative workshops. Kate Robey, head of learning and development at Rudding Park, explains: “Many of our team are Gen Z and it may be their first job so they can be a little shy or lack confidence.

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Workshop Front of House Communication Marketing 102

Modern Restaurant Management

JANUARY 17, 2023

workers quit their jobs in 2021 is still in full swing, particularly in restaurants. That lets servers find a better balance between tableside hospitality and administrative tasks. For servers, it's using technology to help them do their job to a higher standard while turning their tables up to 15 minutes faster.

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Smart Brief Hospitality

MARCH 10, 2024

As the pandemic slowed travel to a halt and changed both the frequency and the ways in which we travel, the hospitality industry was forced to implement technological innovations with offerings such as no-contact guest services. One example is how the COVID-19 pandemic sped up the use of no- and low-contact systems and applications.

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Concierge Guest Services Communication Events 104

Modern Restaurant Management

FEBRUARY 24, 2022

A recent jobs report revealed 6.6 million jobs were created in the last year. The hospitality industry took a massive hit in the height of the pandemic; while certainly not the only segment of our economy that got a smackdown, it seems the punches are never-ending.

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Training Housekeeping Server Article 193

Les Roches

APRIL 1, 2024

Even with a hospitality degree and a decade’s professional experience, Yana Delimpaltidi knew there would be benefits in going ‘back to school’ with our Executive Master’s in International Hotel Management. I did have some concerns that the online program would be weaker than the one students take in person.

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Les Roches

DECEMBER 27, 2023

Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence. In this article, we delve into the world of guest services, exploring what they are, their significance and how they differ from customer service in the hospitality industry.

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Guest Services Definition Customer Service Concierge 52

STAAH

OCTOBER 19, 2023

Tell us a bit about your career in hospitality/ technology and the journey to STAAH I started my journey in hospitality at the age of 16. What do you like most about STAAH and your job? Do they help you do your job better? I have a big smile and a bubbly personality too. So here I am, ready and very happy to help.

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Business Development Reservations Training Book 85

Hotel Owner

JANUARY 27, 2023

The scheme was introduced by the business, which owns and operates 11 hospitality venues, in 2017, but 2022 marks the biggest amount to date that has been shared. One of the key aspects of Heartcount, is that the amount each person gets is calculated based on hours worked, instead of on their job role or pay.

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Revenue Hub

FEBRUARY 20, 2024

Modern consumers expect personalized experiences in many aspects of their lives – from online shopping to streaming services – making it very important that hotels find ways to offer the same level of personalization that travelers expect in their next hotel stay. What Is Hyper-Personalization?

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Marketing Concierge Information Guest Satisfaction 96

Hospitality Net

MAY 10, 2023

It’s something that virtually all humans have experienced in our lives, especially those who work in guest-facing jobs in the hospitality industry when we make an authentic, personalized, and heartfelt connection with another human.

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Training 75

MEWS

FEBRUARY 22, 2023

The future of the hospitality industry is something we all contemplate three years after a global pandemic struck, changing the way we travel and the way we live. As the world slowly recovers and gets traveling again, modern hoteliers must stay on top of the trends that are shaping the future of the hospitality industry.

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Article Blog Information Marketing 130

Smart Brief Hospitality

FEBRUARY 20, 2024

While employment levels in the leisure and hospitality industry have improved since spring 2023 – with December 2023 being the best month since February 2020 – 67% of hotels still find themselves understaffed, according to recent data from the American Hotel & Lodging Association. John Fisher University. “It

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Communication 59

Les Roches

OCTOBER 10, 2023

The hospitality industry is large and incredibly varied, with lots of different paths you can follow as a hospitality professional. There are plenty of high-paying jobs you can aim for if you’re considering a hospitality career , from management roles to luxury services. What is hospitality?

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Travel and Tourism Hospitality Management Concierge Training 52

7 Shifts

APRIL 23, 2021

The same New York Times story found that 80 to 85 percent of Crafted Hospitality group's kitchen employees have moved out of New York City. Many workers are not returning due to personal safety concerns, and many have left the industry altogether. Writing a good job description. Adam Ranier, Writer, Restaurant Manifesto.

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Training Server Scheduling Sanitation 148

EATER

JANUARY 12, 2021

American women with children are also three times as likely to have lost work In December 2020, according to the Bureau of Labor Statistics , there was a net loss of 140,000 jobs in the U.S. In another all too common instance, job loss has not been shared equally. That means the net number of jobs lost were held entirely by women.

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Les Roches

DECEMBER 28, 2023

Introduction to careers in the restaurant industry Food and beverage services are a specific part of the hospitality industry, tasked with ensuring guests have access to great dining. Each day unfolds with novel challenges, unique interactions, and chances for personal advancement. The heart of any restaurant business is its staff.

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Front of House Server Back of House Training 52

STAAH

MARCH 7, 2024

Adrian Cheah, a seasoned traveler and hospitality enthusiast, initially aspired to soar the skies as an airline crew member but discovered his true passion in the dynamic realm of hotel technology. Adrian’s decision to join STAAH wasn’t merely a job change, it was a leap into a world of new challenges and continuous learning.

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Business Development Document Presentation 84

Hospitality Magazine

MARCH 12, 2023

Announcing the hire on a LinkedIn post, Condi said the appointment comes after he approached the hospitality group. I still read the papers every day and am interested in what is going on in our industry, but it doesn’t quite feel so personal.” He also thanked his family for support and and his excitement for the role ahead.

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Magazine 130

STAAH

FEBRUARY 2, 2023

Born & brought up in the Hospitality industry, Meet Jai Motihar, Head of Sales, STAAH UAE who brings with him a bagful experience in Revenue Management, Sales, Business Development, and Business Excellence. Later I moved on to work with hospitality industry start-ups in 2010 (3 of them, Citrus, Keys, And Park Hotels).

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Business Development Catering Book 72

Hotel Owner

OCTOBER 5, 2023

Cambrian Training delivers accredited apprenticeships, from Level 2 to Level 5, in Hospitality, Professional Cookery, Leadership and Management, Customer Service and Business Administration, AAT Accounting, as well as (BIIAB) British Institute of Innkeeping qualifications. Apprenticeships are a fantastic way to do this. “We

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Training Customer Service Accounting 98