InnQuest

OCTOBER 3, 2023

This efficiency extends to check-in and check-out processes, leading to shorter wait times for guests and improved staff productivity. This accuracy not only improves guest satisfaction but also minimizes disputes and the associated administrative burden.

Guest Satisfaction 221

Guest Satisfaction Information Property Management Blog 221

Hotelogix

JANUARY 30, 2024

In this context, reports are critical as they provide key insights into your hotel's operations, from housekeeping to finance, marketing, and guest preferences. This report is critical to maintaining smooth operations and ensuring guest satisfaction.

Housekeeping 147

Housekeeping Reservations Budgeting Book 147

InnQuest

MARCH 2, 2023

In this blog post, we will be discussing six essential steps to successful hotel management: Successfully manage their properties Increase revenue Provide a positive experience for guests Understand Your Customers The first step to successful hotel management is understanding your customers.

Customer Service 224

Customer Service Training Guest Satisfaction Property Management 224

InnQuest

SEPTEMBER 12, 2023

It encompasses tasks such as front office operations, housekeeping, food and beverage services, maintenance, sales, marketing and financial management. The goal is to provide excellent guest experiences while maximizing revenue and maintaining cost control. Train your staff to prioritize guest needs and provide exceptional service.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

STAAH

MAY 24, 2023

Market insights can provide a comprehensive understanding of market trends, guest preferences and industry dynamics. STAAH MAX users can analyze market insights and make informed decisions. Booking.com has introduced a feature that provides Market Insights into what bookers are searching for in your region.

Marketing 81

Marketing Guest Satisfaction Information Pricing 81

InnQuest

APRIL 3, 2023

This includes implementing mobile check-in and keyless entry , using guest messaging platforms, and providing digital guest directories. For instance, online booking systems, channel managers, and revenue management software can help you manage reservations, room rates, and availability across different channels.

Property Management 222

Property Management Training Guest Satisfaction Special Events 222

Revenue Hub

APRIL 24, 2023

The Revenue Manager is responsible for setting up the rate structure in the hotel PMS and ensuring consistent pricing in all distribution channels, including the correct rate mapping from the distribution channel to the hotel PMS. The hotel needs an RMS or a dynamic pricing tool integrated with the hotel PMS to minimize revenue leaks.

Reservations 89

Reservations Guest Satisfaction Pricing Article 89

InnQuest

OCTOBER 25, 2023

Initially, basic chatbots were utilized for answering common inquiries, supplying fundamental hotel details, and facilitating room reservations. Present-day hotel chatbots can assist guests with a range of services, including reservation bookings, room service orders, local activity recommendations, and information about nearby attractions.

Guest Satisfaction 130

Guest Satisfaction Reservations Book Information 130

Revenue Hub

SEPTEMBER 11, 2023

NB: This is an article from innQuest Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness. It should provide real-time updates on room availability, reservations, and guest information.

Pricing 102

Pricing Guest Satisfaction Article Book 102

Revenue Hub

SEPTEMBER 5, 2023

This system enables hoteliers to keep track of available rooms, reservations, and occupancy rates in real-time. By having accurate and up-to-date information, hotels can avoid overbooking, allocate rooms more effectively, and provide guests with a seamless check-in experience.

Pricing 98

Pricing Reservations Training Article 98

Revenue Hub

JUNE 7, 2023

Here are 6 reasons highlighting the importance of a hotel booking engine: 1) Increase your Direct Bookings: A hotel booking engine enables guests to book rooms directly through the hotel’s website or mobile app, bypassing the need for third-party travel agents or online travel agencies (OTAs).

Book 82

Book Guest Satisfaction Pricing Reservations 82

Hotelogix

DECEMBER 7, 2023

OTAs are now a great marketing resource for hotel owners, allowing them to reach a wider audience and optimize revenue. These platforms work like magic to spread the word about property, inventory, prices, offers, etc. Of course, the kind of guest reviews/feedback you receive entirely depends on your guest service quality. 

Book 268

Book Budgeting Catering Strategic Planning 268

InnQuest

JUNE 8, 2023

Hotels can now use machine learning to analyze data to anticipate guest needs, optimize pricing and improve operations. Virtual assistants are available 24 hours a day, smart devices integrate technology into the guest experience, and more. weather, events) and market trends to predict future booking demands.

Maintenance 135

Maintenance Guest Satisfaction Pricing Marketing 135

Hotelogix

FEBRUARY 13, 2024

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount. In this context, attracting the right mix of guests becomes more challenging. They need value for what they pay.

Housekeeping 147

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

Hotel Business

MARCH 13, 2024

By Jared Lerner In the competitive landscape of the hospitality industry, hotels are constantly seeking innovative ways to optimize their operations, increase revenue and enhance guest satisfaction. Jared Lerner is the founder/CEO of Nappr, a marketplace that offers thousands of daytime hotel rates across 24 different countries.

Guest Satisfaction 69

Guest Satisfaction Catering Budgeting Scheduling 69

Revenue Hub

OCTOBER 25, 2023

GDS connects travel professionals, such as travel agents, with hotel inventory, facilitating real-time reservations. By plugging into GDS, hotels gain access to a massive pool of potential guests. Increased Bookings: It’s a valuable source of reservations, especially from corporate travelers and travel agencies.

Book 96

Book Reservations Guest Satisfaction Pricing 96

Revenue Hub

OCTOBER 26, 2023

This innovative payment solution is revolutionizing the way travelers make reservations, dine at restaurants, and access a wide range of services within the hospitality sector. By integrating BNPL with the booking engine, guests can reserve their stays without the immediate financial burden of paying the full amount upfront.

Book 90

Book Reservations Budgeting Guest Satisfaction 90

InnQuest

AUGUST 25, 2022

GuestTouch, a leading guest experience and reputation management solution for hotels has announced a partnership with InnQuest to provide hotels with integrated guest services. InnQuest is a leading software platform in the vertical market developing solutions for the hospitality industry. Learn more about our solutions here !

Property Management 130

Property Management Guest Satisfaction Hospitality Management Customer Service 130

STAAH

JUNE 6, 2023

Here are 6 reasons highlighting the importance of a hotel booking engine: 1) Increase your Direct Bookings: A hotel booking engine enables guests to book rooms directly through the hotel’s website or mobile app, bypassing the need for third-party travel agents or online travel agencies (OTAs). Setting up deals doesn’t get easier!

Book 72

Book Pricing Blog Guest Satisfaction 72

SiteMinder

OCTOBER 23, 2023

Cloudbeds is a cloud-based hospitality management platform that provides tools to hoteliers for managing reservations, admin, revenue, distribution, and guest engagement. Cloudbeds does not advertise their pricing publicly, but has two plans – Professional and Complete which both incur a fixed monthly cost.

Guest Satisfaction 52

Guest Satisfaction Book Pricing Demo 52

Xotels

APRIL 3, 2024

Revenue Strategies & Tactics Market Segmentation Hotel Pricing Strategies Forecasting & Budgeting Properly How to Distribute Effectively? Many define revenue management as: “Selling the Right Room to the Right Client at the Right Moment at the Right Price.” What Makes Hotels Suitable to Apply Revenue Management?

Pricing 52

Pricing Book Budgeting Marketing 52

Revenue Hub

JULY 11, 2023

Subscribe to our weekly newsletter and stay up to date Demystifying Revenue Management At its heart, revenue management is a strategic toolkit in the hotel industry that allows businesses to forecast consumer behavior, optimize product availability, and fine-tune pricing to maximize revenue growth.

Pricing 65

Pricing Book Article Events 65

Revenue Hub

AUGUST 22, 2023

ABS instantly gives you the means to create a “new” product array and it provides the means to collect and act upon guest request – with no staff labor required. ABS delivers the same type of guest personalization for your hotel that has previously only been reserved for the top luxury hotels.

Guest Satisfaction 72

Guest Satisfaction Reservations Pricing Article 72

Revenue Hub

APRIL 3, 2023

It’s all about anticipating and reacting to demand, adapting to market trends, and using the right analytics to boost revenue growth. Think about everything that a typical guest experiences when they book a room at your hotel. and post-stay (check-out, guest satisfaction surveys, follow-up emails and promotions, etc.).

Guest Satisfaction 72

Guest Satisfaction Book Reservations Article 72

Hotel Business

JUNE 21, 2023

Over the past couple of years, Artificial intelligence (AI) has greatly improved hotel operations and efficiency by automating processes such as booking and contactless check-in, allowing staff to focus on providing premium, personalized experiences to guests faster and at reasonable prices.

Accounting 98

Accounting Guest Satisfaction Reservations Pricing 98

SiteMinder

NOVEMBER 30, 2023

These technologies are designed to automate routine tasks, free up staff for personalised guest services, and provide valuable data insights for improved operations and guest satisfaction. Revenue management systems Revenue Management Systems (RMS) employ data analytics to predict demand, optimise pricing, and maximise revenue.

Guest Satisfaction 52

Guest Satisfaction Book Property Management Pricing 52

InnQuest

FEBRUARY 3, 2023

Personalizing upselling increases the likelihood that the guest will return. Most of the profits from upselling in hotels come from upgrading rooms or offering add-ons or packages to existing accommodation reservations. Inform your guests about unique deals by emailing guests about them.

Book 220

Book Reservations Communication Pricing 220

SiteMinder

SEPTEMBER 6, 2023

This process is made possible by your hotel’s website, open 24/7 to greet potential guests and turn their interest into confirmed stays. It should include a smooth, secure booking system that shows real-time room availability and pricing, letting guests book a room without the back-and-forth of phone calls or emails.

Book 98

Book Reservations Blog Demo 98

Revenue Hub

MAY 17, 2023

Direct bookings help you build stronger relationships with your guests while avoiding OTA commissions. Implement a Dynamic Pricing Strategy Adopt a dynamic pricing strategy that adjusts room rates in real-time based on factors such as demand, competitor pricing, and market conditions.

Book 82

Book Guest Satisfaction Pricing Article 82

Revenue Hub

SEPTEMBER 12, 2023

Welcome, hoteliers, to a journey to skyrocket your bookings and conquer the direct reservation game! It’s a quest for profitability, brand control, and unforgettable guest experiences. Personalization: Tailor your loyalty program offers based on each guest’s preferences and booking history.

Book 83

Book Pricing Guest Satisfaction Article 83

Revenue Hub

NOVEMBER 24, 2022

Welcome returning users to encourage reservations. Grow your marketing database. The first step to an effective email marketing strategy is growing your email audience, making it possible to build and nurture a strong community of potential guests for future marketing actions.

Pricing 76

Pricing Book Article Guest Satisfaction 76

Revenue Hub

MARCH 7, 2024

It’s about making smart decisions that continuously fuel growth and adapting swiftly to an ever-changing market. Whether it’s determining your pricing strategy, managing your occupancy rates, or identifying your guests’ favorite food, data analytics allow you to take a more strategic, informed approach.

Information 84

Information Pricing Guest Satisfaction Article 84

Synergy Suite

MARCH 21, 2023

Efficiently managing your restaurant’s tables and reservations is a critical aspect that can significantly impact your overall success. A restaurant table management system is a digital platform that automates and centralizes the process of managing table reservations, waitlists, and seating arrangements.

POS Systems 52

POS Systems Reservations Communication Demo 52

Hotel Owner

JUNE 30, 2023

Hotels need to invest in robust online marketing strategies, strengthen their online presence, and actively manage their reputation on review platforms to stand out. Investing in employees’ well-being, work-life balance, and work culture can create a motivated and dedicated workforce that contributes to enhanced guest satisfaction.

Travel and Tourism 105

Travel and Tourism Strategic Planning Procurement Concierge 105

eZee Absolute

AUGUST 29, 2023

Streamlined hotel operations can significantly impact a hotel’s bottom line by enhancing guest retention , attracting positive reviews, and optimizing resource utilization. In this blog, I have listed the most essential segments of hotel operations that must be improved to enhance the guest experience. Let me get that for you.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

Revenue Hub

JUNE 20, 2023

The necessity of managing your online reviews is proven through the 77% of travelers who are more inclined to make a reservation when hoteliers actively respond to reviews, regardless of their initial sentiment. What is Online Reputation Management (ORM)? Revenue Impact: Positive online reviews can directly impact a hotel’s revenue.

Book 76

Book Article Guest Satisfaction Reservations 76

SiteMinder

SEPTEMBER 7, 2023

Late check out and early departure fees These fees give guests the flexibility to extend their stay beyond standard check-out times or leave before their scheduled departure, while compensating the hotel for the inconvenience caused in room turnover. Depending on where you’re operating, taxes may be included in the room price (e.g.

Book 105

Book Valet Services Travel and Tourism Maintenance 105