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Increase Revenue and Guest Satisfaction with a Games Room

Revenue Hub

Power 2023 North America Hotel Guest Satisfaction Index (NAGSI) Study found that staff service garners the highest level of satisfaction among all guest experience factors measured, highlighting the importance of excellent guest experiences to drive bookings.

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Improving Guest Satisfaction: Proven Strategies for Good Hospitality

Hotelogix

​In the competitive landscape of the hospitality industry, guest satisfaction is a critical determinant of a hotel's success. in May 2024 —the second-highest on record—guests' expectations have escalated accordingly. With the average daily rate (ADR) for U.S. hotel rooms reaching $158.45

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Enhancing guest satisfaction: Hotel staff recruitment and training

eHotelier

In today's highly competitive market with limited staff resources, delivering exceptional guest satisfaction is crucial for the success of any hotel business.

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How to Measure Guest Satisfaction in Hospitality Industry – 2023

InnQuest

In the hospitality industry, guest satisfaction is the ultimate goal. Satisfied guests are more likely to become repeat customers, leave positive reviews and recommend the property to others. To ensure continuous improvement and success, hospitality businesses must adopt effective methods to measure guest satisfaction.

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Paradores continues to enhance guest satisfaction with Shiji ReviewPro, driving strategic digital transformation

Hospitality Net

Paradores, Spain’s iconic hotel chain, has reaffirmed its trust in Shiji ReviewPro to support its ongoing efforts to enhance guest satisfaction and operational efficiency. This collaboration remains a key part of Paradores’ strategic plan, which prioritizes digital innovation and sustainability as essential drivers of future growth.

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The Power of Consistency in Guest Satisfaction

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine connected with Kim Lawton, founder and CEO of New York City-based marketing agency Enthuse to discuss social media accountability, safeguarding a brand, best practices and more. Lawton has 25 years of experiential operations and marketing experience spanning branded consumer products.

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5 Strategies for Higher Guest Satisfaction and More Bookings

Revenue Hub

Guest satisfaction is not just about making guests happy. It drives revenue, builds your reputation, and keeps guests coming back. According to Deloitte, increasing guest satisfaction raises the likelihood of return visits by 30% , making it a direct path to higher revenue. How to measure guest satisfaction?