Hotelogix

FEBRUARY 22, 2024

In the fast-paced world of hospitality, staying ahead with efficient hotel management software is crucial. We understand the importance of streamlined operations, and if you're experiencing challenges in managing your hotel efficiently, consider upgrading to a better cloud-based hotel management software solution. 

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Guest Satisfaction Housekeeping Demo Blog 130

Hotelogix

FEBRUARY 13, 2024

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount. Housekeeping and maintenance Impeccable rooms and facilities are non-negotiable. It will lead to revenue leakage.

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Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

InnQuest

APRIL 4, 2023

In the hospitality industry, reducing operating costs in hotels using cloud PMS should always be a top priority. A cloud-based PMS is a software solution enabling hotels to manage their daily operations, all from a centralized system that can be accessed anywhere and anytime.

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Maintenance Cost Reduction Guest Satisfaction Housekeeping 218

Hotelogix

NOVEMBER 9, 2023

Delivering on and exceeding customer expectations therefore is paramount to a hotel’s success in increasing customer loyalty. The result will be immensely profitable for every hotel owner. Staying connected with existing customers requires you, as a hotel owner, to have your strategy in place.

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Housekeeping Book Guest Satisfaction Blog 245

Revfine

DECEMBER 9, 2023

Hotel Departments Hotel departments are integral units within a hotel that collaborate to provide exceptional guest experiences and efficient operations. Key Takeaways Diversity The post Hotel Departments: Learn About All the 7 Sections of a Hotel appeared first on Revfine.com.

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Guest Satisfaction Housekeeping Maintenance 52

Hospitality Net

AUGUST 10, 2023

Actabl, the leading hospitality software company dedicated to empowering hotels with actionable insights to drive profit, proudly announces the launch of its highly anticipated two-way integration between Alice and Transcendent.

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Front of House Guest Satisfaction Housekeeping Accounting 74

Hospitality Net

AUGUST 18, 2023

Efficiently managing guest requests and the day-to-day tasks that arise for housekeeping, front office, engineering, and maintenance departments is crucial in any resort or hotel. A system that monitors and tracks these tasks and requests can help save time, money, and resources while elevating guest satisfaction.

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Guest Satisfaction Housekeeping Maintenance 94

Hospitality Net

AUGUST 7, 2023

Hotel cleanliness and housekeeping are essential factors that significantly impact guest satisfaction and positive reviews. Among the various factors that shape a guest’s hotel experience, cleanliness stands out as the one that carries the most weight in the eyes of guests.

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Guest Satisfaction Housekeeping 68

eZee Absolute

JANUARY 16, 2024

Table of Content How to Deal With Common Challenges in the Hotel Industry? What Are Some of The Important Hotel Reports? Being an accommodation provider, you will agree that managing a hotel is not an easy feat. Read More What Are Some of The Important Hotel Reports? This is where our next blog comes in.

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Blog Guest Satisfaction Pricing Marketing 102

STAAH

MARCH 26, 2024

In today’s digital age, social media has become a powerful tool for hotels to engage with guests, build brand awareness, and drive bookings. However, with so much content out there, it can be challenging for hotels to get noticed among all the competition.

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Travel and Tourism Guest Satisfaction Housekeeping Events 92

InnQuest

SEPTEMBER 13, 2022

In today’s fast-paced digital world, hotel and motel operators must be able to keep pace with the needs of guests on an individual basis. The public has grown to expect contactless services due to the pandemic and guests’ expectations have changed forever after experiencing the convenience and consistent service that automation brings.

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Housekeeping Book Guest Satisfaction Information 130

eZee Absolute

AUGUST 29, 2023

But the one thing that is always constant is the day-to-day operations that define your guest experience. With countless operations starting from housekeeping to revenue management, hoteliering is a hectic task and the essence of perfection is often lost. This is where hotel improvement ideas come in. Let’s jump right in.

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Housekeeping Training Guest Services Communication 91

Revenue Hub

SEPTEMBER 1, 2023

Imagine a guest arrives at your hotel, ready to have a memorable stay, and something doesn’t go as expected. NB: This is an article from TrustYou The more prepared you and your staff are to handle guest complaints, the less likely a negative experience will damage your hotel’s reputation.

Guest Satisfaction 102

Guest Satisfaction Housekeeping Maintenance Pricing 102

STAAH

APRIL 9, 2024

Hospitality belongs to a category of industries known as perishable asset industries, where the product, whether it be a hotel room, a restaurant table, or a flight seat loses its value if it goes unsold. Housekeeping staff ensure the cleanliness and presentation of hotel rooms, enhancing guest satisfaction and perceived value.

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Guest Satisfaction Housekeeping Facility Management Maintenance 94

NV Hotels

NOVEMBER 7, 2023

In the ever-evolving landscape of the hospitality industry, the adoption of Real-Time Location Systems (RTLS) is paving the way for a revolution in guest services and hotel operations. RTLS utilizes a network of sensors and tags to track the precise location of assets, staff, and guests within a hotel’s premises.

Housekeeping 52

Housekeeping Guest Satisfaction Customer Service Information 52

Hotel Business

JULY 6, 2023

At HITEC Toronto, DISH Business introduced its OnStream platform and LG Electronics showcased Apple AirPlay on its hotel TVs as the first provider to offer the service in guestrooms. Guests are able to easily request linens, housekeeping, room service and other amenities right from their TV. “As

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Guest Satisfaction Special Events Download Housekeeping 98

Technology: Lodging Magazine

AUGUST 14, 2023

The integration optimizes hotel operations by allowing real-time cross-departmental collaboration between front of house, housekeeping, and engineering to manage guest requests, guest satisfaction, and visibility and accountability. ATLANTA—Actabl launched its two-way integration between Alice and Transcendent.

Front of House 52

Front of House Guest Satisfaction Housekeeping Accounting 52

Hotel Owner

JUNE 1, 2023

Hyatt’s Andaz London has promoted Vanessa Franzé to director of Rooms, following seven years of experience at the luxury lifestyle hotel. Franzé was previously Rooms Division manager at the hotel, and has been part of the Andaz London team since 2016 when she started as shift leader.

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Guest Satisfaction Housekeeping 105

Hotel Owner

FEBRUARY 7, 2023

The front desk manager then has to check in with bell manager and housekeeping to make sure everyone is briefed on the key events of the day, including VIPs arriving, any particular food and beverage requests, and coordinating blocks of rooms for groups travelling together.

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Housekeeping Communication Information Scheduling 102

Revenue Hub

AUGUST 1, 2023

If addressing guest feedback keeps you up at night, why not get inspiration from some of the best? Here are five examples of hotel managers responding to reviews like stars. That’s why it is crucial for hotel managers to respond to reviews with professionalism, empathy, and promptness.

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Guest Satisfaction Housekeeping Article Blog 71

SiteMinder

FEBRUARY 29, 2024

Table of contents Why hospitality training is important Hospitality training is important to any kind of hotel, large or small. The right training allows your staff to keep up with new trends, new technology, higher guest expectations, new techniques and strategies, as well as maintain any existing high standards.

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Training Customer Service Guest Satisfaction Communication 52

Hotel Owner

APRIL 11, 2024

The 144-room modern, stylish and centrally-located hotel is just a short walk from Blackpool’s iconic seafront and buzzing town centre. While it’s in a prime position to attract guests, it takes more than that to make a hotel memorable enough to bring people back for more.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Maintenance Book 52

Hotel Owner

MARCH 9, 2023

Respond promptly Responding to negative reviews promptly shows that you value guest feedback and are attentive to their concerns. Responding promptly also shows that you are actively managing your hotel’s online reputation. Acknowledge the issue Acknowledge the guest’s concerns and show empathy for their experience.

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Guest Satisfaction Housekeeping Information Training 52

Hotel Business

AUGUST 11, 2023

The integration optimizes hotel operations, allowing real-time cross-departmental collaboration between front-of-house, housekeeping and engineering to efficiently manage guest requests, improve guest satisfaction and achieve prime operational visibility and accountability, according to the company.

Front of House 52

Front of House Housekeeping Guest Satisfaction Accounting 52

NV Hotels

SEPTEMBER 13, 2022

A convenient way for guests to tip housekeeping staff, bell staff, valets, and other employees using a digital wallet or payment card on their smartphone. An optional prompt allows guests to leave a rating and comments after leaving a tip, providing real-time insights into guest satisfaction. No need to carry cash!

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Guest Satisfaction Download Housekeeping Blog 93

Hotel Business

NOVEMBER 21, 2023

They often arrive in hotel rooms by “hitchhiking,” or finding their way into luggage, clothes and even furniture, and spreading throughout the premises. Unfortunately, hotels present a perfect environment for these pests to thrive, as they can easily spread from room to room.

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Guest Satisfaction Housekeeping Presentation Article 80

SiteMinder

NOVEMBER 30, 2023

These technologies are designed to automate routine tasks, free up staff for personalised guest services, and provide valuable data insights for improved operations and guest satisfaction. Here’s how travel technology is changing the industry and the possible implications, negative and positive, for hotels.

Guest Satisfaction 52

Guest Satisfaction Book Property Management Pricing 52

SiteMinder

OCTOBER 9, 2023

What are hotel metrics? Hotel metrics, often referred to as key performance indicators (KPIs), are essential data points that hoteliers use to measure the performance and success of their establishment. Table of contents What should be included in hotel metrics? It offers insights into room demand and helps in forecasting.

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Guest Satisfaction Accounting Book Housekeeping 59

SiteMinder

AUGUST 29, 2023

What are hotel costs? For hoteliers, hotel costs encompass everything from the cost of construction, to the cost of insurance, to the everyday operational costs of establishing, running and ultimately growing a hotel business. Hotel construction costs The foundation of any hotel begins with its construction.

Housekeeping 52

Housekeeping Guest Satisfaction Book Maintenance 52

eZee Absolute

NOVEMBER 8, 2023

Did you know according to a survey 93% of guests felt that complimentary WIFI was the most important amenity a hotel provides? Just imagine a world where your guests experience unparalleled connectivity, convenience, and delight during their stay at your hotel. It’s an amenity that can set your hotel apart.

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Guest Services Guest Satisfaction Concierge Housekeeping 66

Hotel Owner

JUNE 18, 2023

Key Performance Indicators (KPIs) are measurable values that provide insights into the effectiveness of a hotel’s strategies and initiatives. The importance of KPIs in the hotel industry cannot be overstated—they facilitate decision-making, inform strategic planning, and ultimately drive business growth.

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Strategic Planning Guest Satisfaction Book Housekeeping 105

Revenue Hub

FEBRUARY 16, 2023

Hotels have always run on watching for patterns among guest behaviors. NB: This is an article from RateGain It is how hotels strategize for growth. But with the rise of personalized guest journeys, the scale of data collection and analysis has reached new heights. These insights lie in untapped guest data.

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Guest Satisfaction Housekeeping Article Information 94

Les Roches

DECEMBER 28, 2023

Two popular options are in hotel management and culinary arts. When considering a career in the hospitality industry, it’s essential to compare the roles of hotel management and culinary arts, often framed as “Hotel management vs culinary arts.” What is the difference between hotel management and culinary arts?

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Housekeeping Training Hospitality Management Accounting 52

Revenue Hub

SEPTEMBER 27, 2023

NB: This is an article from Roomdex , one of our Expert Partners With hotel profitability becoming more of a challenge, upselling provides the potential to generate additional revenue from every booking. One might conclude that a hotel should “upsell at every opportunity.” But not all upsell revenue is the same.

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Reservations Guest Satisfaction Housekeeping Article 92

Hotel Business

NOVEMBER 9, 2022

The 2023 budget season is upon us, and hotel owners are continuing to search for ways to increase profitability while reducing operational risks. Hotel owners and operators can reduce some of the inflationary pressure by analyzing operational expenses and cost-saving measures. Guest expectations are at an all-time high.

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Guest Satisfaction Budgeting Back of House Housekeeping 52

Revenue Hub

MARCH 15, 2023

Guests check reviews and others’ experiences with your accommodation, additional services , location, and more. These opinions help guests set expectations. Previous stay in other hotels or properties. Previous experiences influence what guests would desire in an upcoming holiday. Optional housekeeping.

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Housekeeping Guest Satisfaction Communication Article 77

SiteMinder

JANUARY 8, 2024

What is hotel management? Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Even if you don’t have the luxury of hiring a full team of staff, it’s not impossible to run a successful small hotel business.

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Travel and Tourism Book Housekeeping Customer Service 59