Modern Restaurant Management

DECEMBER 3, 2020

The holidays are known to be one of the busiest times of the year for restaurants. Between mid-shopping meals, family dinners, and work parties, restaurants prepare for their schedule to book up quickly. However, with the COVID-19 pandemic, this year has thrown a curveball for everyone. Many restaurants have had to alter how they serve customers, and some have had to close their indoor dining and become creative with extending patio season.

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7 Shifts

DECEMBER 1, 2020

We eat with our eyes first, and you can be certain that customers see what your food looks like before they decide to push go on delivery or sit down at the table. Whether they’re checking out your Google reviews, scrolling through Instagram, or browsing your site, high-quality restaurant food photography is essential to how diners experience your business online.

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Marketing Presentation 148

EATER

DECEMBER 3, 2020

Oreo. Plus, the Court of Master Sommeliers elects a new board after its sexual harassment scandal, and more news to start your day The star is also encouraging fans to record musical “Oreograms” for loved ones. Oreo has been on a streak of releasing more flavors and colors than anyone could dream of, releasing everything from birthday cake to chocolate peanut butter pie to carrot cake — and let us never forget the horrors of the fruit punch Oreo.

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The Restaurant Times

DECEMBER 3, 2020

Shakir Haq, CEO of Empire Group of Restaurants, holds a demonstrated history of working in the hospitality industry. The Empire Restaurant was started back in 1966 by Mr. Abdul Rahim Haji, and now it is carried on by their third generation. It is a unique place, where every creation and every element has its own meaning because they contribute to creating a journey to re-discover the gastronomic culture.

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Modern Restaurant Management

DECEMBER 1, 2020

With new health and safety guidelines and constantly-evolving regulations, restaurant owners are faced with unique challenges to continue delivering a positive dining experience to customers. And while the pressures of the pandemic continue, customer loyalty can play a role in whether or not restaurants will sink or swim. It's reported that with as little as a five percent increase in customer retention, a business can improve its overall profits by up to 25 percent.

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EATER

DECEMBER 3, 2020

The months-long loss of revenue and the inability to reach a favorable rent agreement were cited as reasons for the closure of the 18-year-old establishment [link].

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The Restaurant Times

DECEMBER 4, 2020

The restaurant business relies heavily on customer data. That is why conducting market research, and customer analysis is considered a significant aspect of the industry. Fortunately, Google has made it easier for restaurant operators to access real-time customer data with Google Trends. The platform is not only simple to work with, but it is also robust and intuitive to boost your restaurant’s market strategy. .

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Information Marketing 88

Modern Restaurant Management

NOVEMBER 30, 2020

Perhaps the biggest question on restaurateurs’ minds right now is: “Do I plan for the 2021 I was expecting, or can I just go back to 2019?” After all, the news is swarming with stories about vaccines that seem to be working. We’re also seeing a troubling shift towards apathy and exhaustion that has us wondering if rules will be followed anyway—just as the third surge of COVID arrives.

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7 Shifts

DECEMBER 4, 2020

Did you know that payroll/labor makes up almost one-third of a restaurant's operating costs ? While most restaurateurs are experts in hospitality and customer service, payroll makes many savvy business owners scratch their heads. Understanding the ins and outs of paying employees, observing labor laws, and complying with the tax code is critical to running a business.

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Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

EATER

DECEMBER 4, 2020

Outdoor dining must cease, gatherings are forbidden, and nonessential trips are not allowed until at least January 4 [link].

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The Restaurant Times

NOVEMBER 30, 2020

Once the restaurant has been set up, and the owner is earning profits, the next step for any successful restaurant business is its expansion. Restaurant owners mainly turn to the franchise route for business expansion because of a lack of time and resources. Starting Franchise Restaurant in Saudi Arabia is a great way to expand your business, where you (the franchisor) license other independent owners (Franchisee) to use your brand name, business model, and processes to sell or provide services

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Training Vendor Management Scheduling Document 52

Modern Restaurant Management

DECEMBER 4, 2020

Selling a restaurant can be a challenging and time-consuming process. Often the most difficult part of the sale comes with managing your emotions as the owner and approaching the sale objectively. As a business broker, I have facilitated dozens of restaurant sales and have provided a few ideas that will hopefully help you position your business in the best light for sale and also make the process easier.

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Pricing Front of House Book Presentation 161

Modern Restaurant Management

DECEMBER 3, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. PJ's Hopes to Open 187 Locations Throughout Florida in Next 10 Years. PJ’s Coffee of New Orleans plans for rapid expansion throughout Florida with hopes to bring 187 new locations within the next 10 years. “Florida is an ideal market for us because there is an unmatched synergy between the sunshine state and our hometown of New Orl

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Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Modern Restaurant Management

DECEMBER 3, 2020

It’s not much of a surprise that classic comfort food topped DoorDash’s 2020 State of Flavor Report , which details top national and regional food trends of the year and what to expect in 2021. Chicken fingers and fries, fried chicken sandwiches and breakfast favorites were among the top foods, but look for healthier fare to be on more plates next year as 72 percent of Americans planning to eat healthier in 2021 with nearly half (47 percent) sharing that they’ll incorporate mor

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Marketing 156

Modern Restaurant Management

DECEMBER 1, 2020

In this week's episode of The Main Course host Modern Restaurant Management (MRM) Executive Editor Barbara Castiglia talk franchising with Dan Rowe, Founder & CEO of Fransmart. Rowe specializes in finding the next big thing in the franchise world. For more than 20 years, he has identified and grown brands like Five Guys Burgers & Fries, QDOBA Mexican Grill and The Halal Guys from small unit businesses to the powerhouse chains they are today.

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Marketing 141

Modern Restaurant Management

DECEMBER 3, 2020

The holiday season is upon us, but while retail brands are hopeful for an uptick in sales, restaurants typically face a decline in diners and that was pre-pandemic. Food industry entrepreneurs have a long history of rising to meet new challenges, even if a pandemic has never been one of them. And I haven't lost hope, for with crisis comes new ideas and innovation.

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EATER

DECEMBER 1, 2020

Restaurant owners say public health officials can’t definitively link on-site dining with a rise in cases, and they’re (mostly) right — but that’s not why officials shut them down [link].

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Definition 118

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

EATER

NOVEMBER 30, 2020

Turns out mailing cookies to your coworkers (and friends!) is easier than you think Almost all of our holiday traditions are imperiled by COVID-19. Boisterous family meals, glittery cocktail parties, and gatherings to exchange presents could all become super-spreader events. But there is one holiday tradition the pandemic can’t mess with: mailing cookies.

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Presentation Definition Training Events 112

EATER

DECEMBER 4, 2020

Photo by Jerritt Clark/Getty Images for McDonald’s. Plus, the biggest TikTok food trend of the year, and more news to start your day Scott reportedly made $20 million from the deal, which also boosted sales for McDonald’s. The Travis Scott meal at McDonald’s — a medium Sprite, a quarter pounder with bacon, and fries with barbecue sauce — was a bona fide phenomenon when it was introduced in September.

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Training Magazine 108

EATER

DECEMBER 2, 2020

Gau gee at 8 Fat Fat 8 | 8 Fat Fat 8 [Official Photo]. Whether you need a classic malasada to get through the day or a takeout omakase to cap off your evening in, here’s where to eat in the capital of Hawai‘i In the years leading up to COVID-19, a wave of restaurateurs from the continental U.S. and abroad were opening restaurants in Honolulu, with everyone from Japanese conglomerates to Michael Mina setting up shop.

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Pricing Magazine Information 103

EATER

NOVEMBER 30, 2020

Photo: winnond /Shutterstock. Plus, delivery workers are burned out, and more news to start your day Some restaurants are resisting shutdown orders as second COVID-19 wave surges. As restaurants face a new round of indoor dining shutdown orders amid rising coronavirus cases and colder weather, some are choosing to stay open in spite of the legal and public health consequences, arguing that it’s the only way that their businesses can make it through the pandemic.

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

EATER

NOVEMBER 28, 2020

The family-run business believes in the powers of natural, local, and raw honey Zach & Zoe Sweet Bee Farm owners Kam and Summer Johnson started keeping bees thanks to their young son, Zach. As he struggled with allergies, Summer began to read up on the benefits of raw honey and exposing oneself to natural allergens. And after feeding their son a steady stream of raw honey, they decided to start making their own.

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Marketing 96

EATER

NOVEMBER 30, 2020

At least six Michigan restaurants have received fines or liquor license suspensions for deliberately not complying with the three-week indoor dining closure [link].

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EATER

NOVEMBER 30, 2020

Baking for others is a delightful pursuit. These are the recipes Eater editors reach for when cookies are in the cards. It’s cookie season, and it couldn’t have come soon enough. After the contortions of modified and shrunk-down Thanksgivings, it’s exciting to bake something meant for sharing. This year is an especially good one to double that batch and send cookies to family and friends.

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EATER

NOVEMBER 30, 2020

A simple process and tons of flavor make sweet potato pie a perfect beginner’s baking project Welcome to Ask Elazar , a column in which Eater staff writer Elazar Sontag answers your highly specific and pressing cooking questions. I’ve never in my life made a pie before, but in the spirit of taking on a baking project during quarantine, I’ve decided I’m going to make my first-ever pie for the holidays this year.

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.