Hotelogix

DECEMBER 25, 2023

A Hotel Property Management System (Hotel PMS System) is a solution that streamlines and automates the daily operations of a hotel. It is a powerful tool that efficiently enables hotel managers/owners to manage guest reservations, room assignments, check-ins, check-outs, billing, housekeeping, and many other essential tasks. There is more to it. Hotel PMS System, or hotel management software, is crucial for generating more revenue.

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Book Reservations Housekeeping Property Management 147

Modern Restaurant Management

DECEMBER 27, 2023

As the calendar turns towards 2024, the restaurant industry stands at a crossroads, with innovation and adaptation at the heart of its ongoing evolution. This vibrant sector, a cornerstone of the global economy that tantalizes taste buds and fuels job markets, is bracing for transformation that will redefine its future. However, persistent labor shortages are pushing restaurants to explore automation and artificial intelligence to streamline operations – from kitchen management to customer

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Pricing Customer Service Reservations Training 202

MEWS

DECEMBER 28, 2023

Guest-centric hotels focus on tailoring their services to adjust to the needs and desires of their guests. It's not just about being more competitive; it's about knowing your guests and designing the services they want. By placing the guest at the center of everything you do, you're more likely to attract and keep them long after their first stay. Want to learn how to build a guest-centric hotel?

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Soft Inn

DECEMBER 28, 2023

In response to the recent announcement in Malaysia's Budget 2024 presented in Parliament, a significant development is on the horizon that may cast a substantial impact on the hotel industry. There is a proposed increase in the Sales & Services Tax (SST) from the current 6% to 8% which might take effect from 1st March 2024. While the official confirmation of the effective date has yet to be confirmed by the government, hoteliers should commence preparations well in advance.

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Budgeting Presentation 130

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Horizon Hospitality

DECEMBER 26, 2023

As baby boomers retire and move into Senior Living communities, they are voicing strong opinions about what they want their individual dining experiences to look like. Communities are adjusting to create more “resident-centric” dining, incorporating more flexibility, personalization, and wellness. Look for these four dining trends in 2024 that cater to the newest generation of residents: Ingredients from Community Gardens Open Multi-Use Kitchens Restaurant-Inspired Efficiencies Giving Residents

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Catering 130

MEWS

DECEMBER 27, 2023

If you work in the hotel industry, you've probably heard the term "no show". As you well know, it happens when a guest books a room but neither shows up nor cancels the reservation. Besides being a headache, these no shows can lead to significant financial losses for your business.

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Reservations Book 130

Lodging Magazine

DECEMBER 29, 2023

It may have taken a pandemic to really wake the lodging market—including investors, developers, and hoteliers, as well as their consumers—to the beauty of the extended-stay concept. Yet, as Matt McElhare, Senior Director, Extended Stay Brands at Choice Hotels International, explained, the extended-stay hotel segment was never a sleeping giant so much as a quiet but constant player in the brand mix of hotel companies.

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Accounting Magazine Marketing 116

EATER

DECEMBER 27, 2023

Shutterstock All the excuses you need to not go out It’s December 27, 2023, and you still don’t know what you’re going to do on New Year’s Eve. That’s a problem. If you’re planning on spending this holiday in public, you really only have a few choices. You could go to a restaurant, where prix fixe menus are equal parts boring and stingy — the tiniest slivers of seared filet and foie gras, inexplicable ahi tuna nachos — that can cost more than $200 per person before you even think about wine, tax

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Budgeting Accounting 108

Modern Restaurant Management

DECEMBER 29, 2023

Full Course’s Founder and CEO Lauren Fernandez and Chief People + Culture Officer Lissa Bowen provide perspectives on the state of the restaurant industry with a particular focus on capital spend, pent-up deal flow, and labor challenges. Shortage of Capital for Restaurant Technology As we marched into 2023, interest rates and uncertain economic conditions continued to impact the withdrawal capital from restaurant technology investments.

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Customer Service Scheduling Catering Communication 123

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

MEWS

DECEMBER 26, 2023

Data-driven hospitality is all about embracing information that helps you make decisions that ensure your hotel's long-term success. By informing everything you do, data gives you a competitive advantage while challenging you to adapt.

Information 130

Information 130

Lodging Magazine

DECEMBER 27, 2023

Through the third quarter of 2023, the U.S. hotel industry showed some continuation of profitability trends as well as new developments in the data that aligned with the start of corporate travel season. Margins are being pressured. With the overall demand mix and topline performance normalizing, year-over-year growth rates are weakening. At the same time, expenses continue to grow with total operating expenses per available room (TOEPAR) increasing roughly 1 percent from month to month. […

Magazine 116

Magazine Marketing 116

Hospitality Net

DECEMBER 29, 2023

Rising 72 storeys high, Kempinski The Boulevard Dubai is a beacon of luxury in the heart of Downtown Dubai, steps from attractions including Dubai Mall, Dubai Opera and the world’s tallest building, Burj Khalifa. The urban resort is home to 198 well-appointed rooms and suites and a collection of elegant residences, with neutral tones contemporary décor that reflect the rich ambiance of modern Dubai.

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Modern Restaurant Management

DECEMBER 29, 2023

Three ways to ease the adversarial relationship between your staff and your technology. There’s a feeling of tension and anxiety among many restaurant workers these days. Interestingly enough, the very source of a lot of this tension — technology — can also be the solution. When thoughtfully deployed, restaurant tech can help make restaurants a better place to work, which is good for everyone involved: patrons, employees, and operators.

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Training Front of House Demo 123

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

EATER

DECEMBER 28, 2023

A spread — and two hand-shaped chairs — at Shuggie’s Trash Pie in San Francisco. | Erin Ng What if maximalist dining was… bad? From custom matchbooks fit for your dinner party to exciting restaurant collaborations to savory pints of ice cream , dining trends for 2023 ran the gamut from delightful to perplexing to. maybe simply bad. As always, Eater spent the year chronicling the trends hitting restaurant menus, TikTok, and culture at large ( Pasta Girl Fall , anyone?

Reservations 101

Reservations 101

Lodging Magazine

DECEMBER 28, 2023

The hospitality industry has always thrived on adaptability, and the realm of compliance is no exception. Amidst the ongoing evolution of regulations, one crucial development that hoteliers need to be well-versed in is the revised Form I-9 and its revamped verification process, published by USCIS (U.S. Citizenship and Immigration Services) this summer.

Magazine 111

Magazine 111

Hospitality Net

DECEMBER 26, 2023

When the Diriyah Company announced a unique giga-project with distinctive cultural, historical, and tourism landmarks, it invited international partners to come together and construct a new legacy for Saudi Arabia. Six Senses will help bring this to life through a new hotel in Wadi Safar, which lies just west of Diriyah and northwest of Riyadh.

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Modern Restaurant Management

DECEMBER 28, 2023

In a world marked by technological progress, artificial intelligence (AI) emerges as a game changer. For the restaurant industry, renowned for its ability to keep up with trends, adopting AI is inherent. As we step into the new year, it is crucial to examine how AI goes beyond being a buzzword and becomes a real driving force that shapes the way we experience dining.

Kitchen Operations 123

Kitchen Operations Training Maintenance Pricing 123

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

EATER

DECEMBER 29, 2023

FX/Chuck Hodes “The Bear,” “Great British Bake Off,” Mario Batali’s Zoom class. there was a lot of good and a lot of bad TV in 2023 2023 was the year of The Bear. The FX/Hulu show inspired everything from unexpected thirst traps to real-life $31 Italian beef sandwiches to gasp-worthy responses to an altered Chicago deep-dish pizza. But what else were Eater editors watching (and sometimes hate-watching) this year?

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Definition 92

Lodging Magazine

DECEMBER 26, 2023

While consumers’ interest in grab-and-go items rose with the COVID-19 pandemic, the trend has been in place for at least a decade as part of a shift toward less-structured eating behaviors. The change is most evident among younger generations. “While older generations are holding on to the traditional three-times-per-day meal pattern, younger generations are fueling the grab-and-go snacking lifestyle,” said Tina Griffin, manager of foodservice and lodging commercial strategy, Kellanova Away From

Magazine 111

Magazine Marketing 111

Hospitality Net

DECEMBER 26, 2023

R Collection Hotels, owned by the Rocchi Family, announces its expansion into two distinguished mountain destinations with the official grand opening of two prestigious leisure hotels: Montana Lodge & Spa in La Thuile and Grand Hotel Courmayeur Mont Blanc in Courmayeur. Both properties are 5-star boutique retreats nestled along the northern border between Switzerland and France.

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Modern Restaurant Management

DECEMBER 26, 2023

In 2023, the restaurant industry experienced a remarkable transformation, driven by the rapid integration of advanced technologies. This past year saw the following trends: The Digital Revolution – In 2023, restaurants gravitated towards digitalization, embracing things like online ordering, mobile applications, and digital payment solutions. These adaptations were driven by evolving consumer preferences for convenience and safety.

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Regulatory Compliance Information Customer Service Marketing 123

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

EATER

DECEMBER 29, 2023

Chefs in the kitchen at Warlord in Chicago. | Chris Peters/Eater Chicago Irish strawberries, hibiscus-dusted popcorn, a good slice of layer cake, and other things that surprised out while dining out this year Throughout this week, we’ve been taking a look back at the year in eating , the good and the bad and delightfully extraneous. To close out the year, here are the things that Eater editors were pleasantly surprised by in 2023 — from unexpected award wins to the welcome re-emergence of nostal

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Definition Information Marketing 83

Fast Casual

DECEMBER 29, 2023

Gregiore chef and founder Gregoire Jacquet answers questions about his strategy.

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Hospitality Net

DECEMBER 28, 2023

Full House Resorts, Inc. (Nasdaq: FLL) today announced the opening details for its newest gaming destination - Chamonix Casino Hotel. Chamonix’s stylish new casino and luxurious 300-guestroom hotel effortlessly blend Colorado comfort with classic European elegance. It is located in historic Cripple Creek, approximately 45 miles from Colorado Springs and 80 miles from Denver’s southern suburbs.

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Modern Restaurant Management

DECEMBER 27, 2023

The U.S. restaurant industry will continue to shake off the aftereffects of the pandemic in 2024, but that doesn’t mean the challenges that remain are easily dispelled. Even though cooling inflation is a positive, it’s still running ahead of the Federal Reserve’s 2 percent target and has not yet resulted in relief on costs. Stubbornly high interest rates also keep operators squeezed by the cost of money, both long-term debt and revolving credit lines.

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Front of House Training Document Server 117

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.