eHotelier
OCTOBER 4, 2023
In the highly competitive landscape of the hospitality industry, mastering the art of collecting online reviews is a strategic move that can set you apart from the competition. You'll not only boost your online reputation but also gain valuable insights to improve your service.
Hospitality Magazine
OCTOBER 2, 2023
The team behind iconic Sydney fine diner Bathers’ Pavilion have expanded their footprint in Balmoral with a new casual eatery chanelling all things Italian. Eddy’s is located on the corner of Awaba Street and The Esplanade and will run as a pop-up until the end of summer, serving breakfast, lunch, and dinner as well as takeaway. “We wanted to create a fun, new local go-to for the whole family to enjoy over the warmer months,” says Co-Owner and Managing Director of Bathers’
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InnQuest
OCTOBER 3, 2023
The hospitality industry is a highly dynamic field, and hotels are constantly looking for ways to improve the client experience and streamline their processes. One area that often proves to be a challenge is the payment process. This blog explores how integrated solutions play a pivotal role in simplifying hotel payment processes and why they are crucial in today’s competitive landscape.
Modern Restaurant Management
OCTOBER 6, 2023
IoT has become an indispensable tech solution for the restaurant industry. Integrating IoT devices and connectivity drives efficiency, enhances food safety, mitigates risks, increases transparency, reduces waste, and provides many other benefits for restaurants. In fact, leveraging IoT is revolutionizing the sector by optimizing supply chain management, enhancing the customer experience, and facilitating data-driven decision-making.
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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eHotelier
OCTOBER 3, 2023
How to stay on top of your guest feedback - Insights - Insights Guest feedback holds the key to unlocking invaluable insights that can drive operational improvements and enhance guest satisfaction.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Nation's Restaurant News
OCTOBER 6, 2023
Hi and welcome to Extra Serving, a Nation’s Restaurant News podcast. I’m your host, Holly Petre. Today is a very special episode. You won’t hear a conversation between me and my cohosts.
Modern Restaurant Management
OCTOBER 5, 2023
As a business owner, ensuring the proper sanitation of your commercial ice machines and refrigeration units is critical for maintaining a safe and healthy environment for your customers and employees. By implementing effective training programs for your staff, you can reduce the risk of contamination, improve the quality of your products, and protect your reputation.
eHotelier
OCTOBER 5, 2023
Has hospitality recovered in the post-Covid world? - Insights - Insights We revisit a 2019 Covid report to see which forecasts were accurate and how they are still impacting the global hospitality industry.
EATER
OCTOBER 4, 2023
Getty Images/iStockphoto Currently and formerly incarcerated people’s instant noodle recipes shed new light on the commissary staple How can instant ramen become popcorn, trail mix, a bologna sandwich, Vietnamese teriyaki, and chili mac? And, more importantly, why would you want it to? As Gustavo “Goose” Alvarez learned during 13 years spent in and out of prison, it takes pretty desperate circumstances to inspire this level of instant noodle ingenuity.
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
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Industry Insights Lodging Magazine
OCTOBER 5, 2023
MCLEAN, Virginia—According to a recent global survey conducted by Hilton and Ipsos, travelers say they will reduce other areas of personal spending to prioritize leisure travel in 2024, with a majority across generations indicating their top reason to travel in 2024 will be to rest and recharge, with more emphasis on sleep than ever before. Those insights and more were unveiled with the launch of Hilton’s third-annual trends report: “What Millennials, Gen Z, Gen X, […] The post Hilton Find
Modern Restaurant Management
OCTOBER 2, 2023
Food waste is recognized as an endemic challenge around the world. According to Feeding America , nearly 40 percent of all food in the U.S. is wasted each year, about 119 billion pounds, estimated at over $408 billion. Wasting food while seeing people go hungry is only one aspect of the problem – consider the environmental resources needed to produce, package, and transport, and food waste grows even more concerning.
eHotelier
OCTOBER 1, 2023
Here's a look at ways to optimise your booking process to keep guests engaged and attract those that have been browsers to your site, but did not convert into guests.
EATER
OCTOBER 3, 2023
While a student at Cambridge, novelist C Pam Zhang found that squeamishness around meat is embedded into the English language — and by extension, Western attitudes towards the realities of meat It was in 2010, in a shared kitchen at Cambridge University, that I first came to harbor a secret disdain for the semantic squeamishness of English-speaking meat-eaters.
Speaker: Lauren Barash, Vice President, Brand Marketing
In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program
Hospitality Net
OCTOBER 3, 2023
Accor and the German multi-brand hotel operator The Chocolate on the Pillow Group are expanding the Mercure portfolio in Switzerland. For the two partners, this is already the seventh joint project, with two more in the planning stages. With the opening and takeover of operations of the Mercure Zurich City scheduled for November 1, 2023, The Chocolate on the Pillow Group is also expanding into Switzerland for the first time.
Modern Restaurant Management
OCTOBER 4, 2023
In this episode of The Main Course , hosted by MRM Executive Editor Barbara Castiglia examines music and its impact on the dining experience with guest Ross Honey, President and CEO at TouchTunes.
eHotelier
OCTOBER 2, 2023
Let's delve into the profound impact of AI and ChatGPT on the hospitality sector and explore how you can harness their transformative potential.
Hotel Business
OCTOBER 5, 2023
Workforce automation company Unifocus convened a dozen C-Suite brand executives, owners and industry influencers to focus on the labor crisis at The Lodging Conference in Phoenix. Moderated by Michael Frenkel, president, Travel Conversations LLC, the panel included Brian Kirkland, CIO, Choice Hotels; Bharat Patel, chairman, AAHOA; Neal Patel, immediate past chair, AAHOA; Chris Trick, CMO, Sonesta; Todd Felsen, CEO, OTH Hotels; Chris Henry, CEO, Majestic Hospitality Group; Peter Kressaty, chief c
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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali
EATER
OCTOBER 4, 2023
Modern bartending tools and techniques are allowing programs to explore more environmentally sustainable models with drinks that are actually, well, good.
Modern Restaurant Management
OCTOBER 3, 2023
Ray Kroc, McDonald’s Founder/Fast Food Innovator, said it best, “Look after the customer and the business will take care of itself.” This business is all about people. You have to be able to adapt, evolve and ignite areas of the business with customers always being at the forefront of decisions being made. Engaging with customers on a local level is crucial for achieving long-term success, especially in a customer-driven competitive market.
eHotelier
OCTOBER 5, 2023
Leading global hospitality company Hilton today announced the opening of Hilton Yala Resort, marking Hilton’s third flagship-branded property in Sri Lanka. Just outside Sri Lanka’s Yala National Park and surrounded by lush greenery, the resort provides an elevated escape for guests seeking adventure and relaxation, with a vast view that overlooks the Indian Ocean.
Hotel Business
OCTOBER 2, 2023
We all know accidents do happen, but we seldom expect them to take place in a setting that is supposed to be a sanctuary of rest, relaxation and recharging. Unfortunately, as much as hotels want to create an environment that allows people to escape their problems, the hotel industry is not exempt from the potential of a mishap or a dangerous situation.
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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.
Hospitality Net
OCTOBER 6, 2023
Indian Hotels Company (IHCL), India’s largest hospitality company, today announced its partnership with Head Held High (HHH), India’s foremost non-profit driving youth transformation, women empowerment and economic empowerment in rural communities across India.
PhocusWire
OCTOBER 4, 2023
While experiences continue to gain importance in travel planning, factors such as limited online supply, weather and fixed pricing create disincentives to book far in advance.
Technology: Lodging Magazine
OCTOBER 6, 2023
Over the past few years, the centralized, digital control and oversight of building systems such as HVAC, lighting, and locks has evolved to the point where the hospitality industry is talking about “smart buildings”—not just smart guestrooms. By using a building management platform, staff can control these systems remotely and receive real-time reports on their performance.
Hotel Business
OCTOBER 6, 2023
Boston is the most expensive city in the U.S. for hotel accommodation, according to a new survey by Cheaphotels.org. The survey compared hotel rates across 50 U.S. destinations during October 2023—the month when hotel prices in most American cities tend to be at their highest. Only centrally located hotels with a 3-star rating or more were considered for the survey.
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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.
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