InnQuest
OCTOBER 17, 2023
Overbooking is a common problem in the hospitality industry, causing major issues for both – hoteliers and guests. Striking the perfect balance between fully booked rooms and avoiding overbooking can be a challenging task. This is why our guide discusses how to avoid overbooking in hotels. As is known, overbooking can be a delicate issue for hotels, as it causes disgruntled guests who are unable to check into their rooms.
eHotelier
OCTOBER 18, 2023
The psychology of colour significantly impacts how guests perceive the world of hotel design. Each colour, when skillfully blended, can evoke strong feelings, create moods, and leave an enduring impression.
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Hospitality Magazine
OCTOBER 18, 2023
City fringe restaurant Beckett’s has confirmed it the appointment of a new head chef and restaurant manager. The Sydney eatery opened its doors back in 2021, serving classic Euro cuisine in Glebe. And now Julien Ombredane will usher the restaurant into its next chapter as head chef after time at QT Sydney and the InterContinental in Marseille, France.
Modern Restaurant Management
OCTOBER 16, 2023
The last few years have not been easy for several key industries in the U.S., including restaurants. According to CNN, there are fewer U.S. restaurants today than in 2019 and it is not clear when —if ever — they’re coming back. In 2022, there were about 631,000 restaurants in the United States. That’s roughly 72,000 fewer than in 2019.
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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EATER
OCTOBER 19, 2023
With gender-affirming ID checks and de-escalation tactics that avoid police intervention, these individuals are reshaping nightlife security to better serve the LGBTQ+ community.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Lodging Magazine
OCTOBER 19, 2023
While today’s hotel guests largely use electronic access cards to enter assigned guestrooms, hundreds to thousands of mechanical keys are essentially used daily on hotel properties. Housekeeping staff use keys for access to guestrooms to perform job duties. Hotel security, maintenance staff, and hired contractors also use keys for access to equipment, maintenance, supply rooms, fleet vehicles, and guestroom emergencies.
Modern Restaurant Management
OCTOBER 20, 2023
Rebranding is the process of creating a new identity both visually and strategically through a new logo, website, and marketing strategy. Everyone from Burger King, to Chipotle, has rebranded at some point, and it often occurs in reaction to a change within the restaurant, the local area, or the customers. It’s important to start with understanding why you want to rebrand in order to drive the right kind of change.
Hotel Business
OCTOBER 18, 2023
The third quarter of this year shows the top 25 U.S. markets have recovered 99.1% for group business compared to the same time in 2019, according to the Hospitality Group and Business Performance Index from Knowland and Amadeus. Group bookings are calculated using occupancy and average daily rate (ADR.) The index combines event data from Knowland with hotel booking data from Amadeus to give both individual and aggregate views of the key drivers of hotel performance and is updated on a quarterly
eHotelier
OCTOBER 19, 2023
Guests are willing to pay extra for some form of guarantee that they will get a good night’s sleep. This is a huge opportunity for hotels to boost rate and carve out new product categories.
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
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PhocusWire
OCTOBER 17, 2023
The coalition, which also includes Amazon, Glassdoor and Trustpilot, seeks to work together on developing common standards and best practices to root out fake reviews and ensure consumers can make informed purchase decisions.
Modern Restaurant Management
OCTOBER 18, 2023
Finding employees willing to take on the demanding hard work of a kitchen and retaining those employees has always been a struggle, and it’s time restaurants begin looking at solutions to the problem for the next generation of chefs. This generation, Gen Z, has grown up relentlessly surrounded by technology — whether it's at-school laptops, online gaming, or digital communication, it's here to stay.
Lodging Magazine
OCTOBER 19, 2023
ARLINGTON, Virginia—Knowland and Amadeus presented the metrics from the companies’ Hospitality Group and Business Performance Index. The third quarter of this year shows the top 25 U.S. markets have recovered 99.1 percent for group business compared to the same time in 2019. Group bookings are calculated using occupancy and average daily rate (ADR).
eHotelier
OCTOBER 15, 2023
Data is essential for hospitality success. It improves decision-making, designs personalized packages, refines marketing, and enhances customer service. Here's how a hotel CRM can centralize data for optimal use.
Speaker: Lauren Barash, Vice President, Brand Marketing
In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program
EATER
OCTOBER 18, 2023
Mamajuana, a drink made from rum, wine, honey and macerated botanicals has been a staple in the Dominican Republic for more than a century.
Modern Restaurant Management
OCTOBER 20, 2023
2023 brought new challenges to the table for the restaurant industry, from rising food prices due to inflation to continued disruptions in the supply chain. To attract customers while accommodating tightened budgets, restaurants should consider employing marketing strategies that leverage data-driven insights to tailor messaging according to consumer needs.
Hotel Business
OCTOBER 17, 2023
Choice Hotels International Inc. has revealed a proposal to acquire all the outstanding shares of Wyndham Hotels & Resorts Inc. at a price of $90 per share, payable in a mix of cash and stock. Wyndham has ended months-long negotiations with the company. Under Choice’s proposal, the $90 per share to be received by Wyndham shareholders would consist of $49.50 in cash and 0.324 shares of Choice common stock for each Wyndham share they own.
eHotelier
OCTOBER 16, 2023
Holidaying in the metaverse - Insights - Insights While the metaverse will not replace in-person travel, it has golden potential to fuse physical and virtual environments.
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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali
EATER
OCTOBER 18, 2023
Why not just go to Olive Garden? | John Greim/LightRocket via Getty Images Once shunned by millennials, “uncool” chains are gearing up for a comeback For years, millennials were blamed for the death of the casual chain restaurant. You know the kinds of places I’m talking about — an Applebee’s, a Longhorn Steakhouse, a Chili’s. The pundits insisted that millennials wanted trendier eats, not a basket of chicken wings and a bottomless Long Island Iced Tea, and you know what?
Modern Restaurant Management
OCTOBER 17, 2023
October is National Disability Employment Awareness Month (NDEAM), and there’s never been a better time to consider employing people with disabilities in the food service industry. The restaurant and food service industries, like many businesses that rely on hourly employees, are impacted by a significant restaurant labor shortage, low retention rates, and high absenteeism.
Lodging Magazine
OCTOBER 19, 2023
NEWTON, Massachusetts—Sonesta International Hotels Corporation announced the grand openings of four new Sonesta Simply Suites locations: “The addition of four new Sonesta Simply Suites hotels in four new destinations underscores the demand for extended stay hotel options,” said Keith Pierce, EVP and president franchise and development, Sonesta. “With these hotels, Sonesta has opened over 20 hotels this year.
eHotelier
OCTOBER 19, 2023
Four Seasons Resort Punta Mita, a beloved five-star resort nestled along Mexico's Pacific coast, announces the appointment of Michael Rodriguez as new food and beverage director. With a dynamic career spanning more than a decade in the luxury hospitality industry, Rodriguez brings a wealth of experience, coming off back-to-back new hotel openings and a renovation.
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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.
EATER
OCTOBER 18, 2023
Kelly Nam finishes a mugwort maple tiramisu with mugwort tea at New York City’s Joomak Banjum. | Lanna Apisukh These five chefs are pushing pastry forward, making it an especially thrilling time to order dessert Pastry chefs are back. During the pandemic, they were often the first to be cut as restaurants slimmed down operations. This meant that many of the country’s most skilled dessert makers could be found running their own pop-ups and micro-bakeries from home.
Hotel Business
OCTOBER 19, 2023
As 2023 enters its final months and 2024 optimistically appears on the horizon, numbness and detachment loom as a result of the perma-crisis, including increased cost-of-living and climate change concerns. People around the world have emotionally checked out of the news agenda and events at home in order to take a much-needed breather. Whereas in years past travel has been a means to escape life, Booking.com has released research that shows that travel is life in 2024 with more than three quarte
Lodging Magazine
OCTOBER 19, 2023
Today’s traveler has an abundance of lodging choices. With customer loyalty playing an integral role in a hotel’s operations, getting it right can mean all the difference, especially for smaller, boutique brands. When successful, a loyalty program can bring a steady source of referrals, continued stays, and increased spending at the property over time, among other advantages.
eHotelier
OCTOBER 18, 2023
Middleton Castle, a magnificent 600-year-old fortress complete with a water-filled moat and embattled parapets, is the latest jaw-dropping estate to join Europe’s largest property management company ALTIDO.
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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.
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