Horizon Hospitality

MARCH 28, 2023

Contact us to learn how our Country Club recruiter s can help. Work with Private Club Recruiters to Fill Your Culinary Teams To keep your country club’s food and beverage programs from growing stale, hire forward-thinking and diverse culinary teams.

Events 130

Events 130

Modern Restaurant Management

MARCH 30, 2023

How to Determine FICA Eligibility For more information or to help your business determine eligibility, we recommend contacting tax credit experts. Because their bar was profitable, they had an income tax obligation for all three years and were eligible to receive a $27K refund.

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Information 179

Hotel Owner

MARCH 9, 2023

Provide contact information Provide contact information for the guest to reach out to you directly if they have any further concerns. For example, you can provide an email address or phone number for the guest to contact you directly.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Information Training 52

Hotel Business

MARCH 7, 2023

” The combined solution features chainwide contact; activity tracking and reporting of sales activities; contracts; sales leads and opportunities; production; and future reservations.

Reservations 83

Reservations Scheduling Accounting Communication 83

Hotel Business

MARCH 17, 2023

“The number of investors contacting our team on a daily basis is incredibly high—they want midscale hotels in Florida, and the majority of the investors are securing traditional financing for these assets,” said Hopper.

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Presentation Marketing Pricing 98

Hotel Owner

MARCH 21, 2023

That is something I really value; I like to be contactable and on-hand to help my customers, that is really important. At the Cumberland, we adopt a relationship-first approach, putting a huge focus on building and nurturing relationships with all of our customers.

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Revenue Hub

MARCH 1, 2023

These goals could include contacts (emails, phone calls etc), sales, specific interactions (page likes, engagements etc) or website traffic. Thanks to sophisticated targeting abilities, this allows businesses to reach audiences beyond their existing follower base.

Marketing 78

Marketing Article Pricing Scheduling 78

Serviced Apartments

MARCH 27, 2023

Operator booking policies will specifically prohibit “party flat” type bookings and by having close-contact with residents and neighbours alike, this will resolve any issues arising and minimise any anti-social behaviour and associated impact.”

Book 52

Book 52

Modern Restaurant Management

MARCH 9, 2023

The door staff is the first point of contact for patrons. This can dramatically impact the bottom line for bar owners, which is why conflict resolution training is critical for bar owners and staff. Recommended conflict resolution techniques include: 1. Capable door staff in place.

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Training Information Server Definition 180

Revenue Hub

MARCH 10, 2023

Lastly, interacting with guests who contact or communicate with your hotels via social media is a fabulous way to connect with them and set guest expectations. Spring break is all about fun and relaxation, so reflecting that message throughout your hotel’s social media will benefit both parties.

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Article Accounting Communication Information 81

Service that Sells

MARCH 27, 2023

They should talk to younger guests, make friendly eye contact, and get down to their level. Training your waitstaff on the art of serving kids is critical to guest satisfaction and loyalty. Train on “Kid Focus” Train your servers to have a “kid focus.”

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Server Training Guest Satisfaction 96

Revenue Hub

MARCH 27, 2023

Tracking guest data such as names, addresses, and contact details had become commonplace from the 1980s – a decade after the PMS first appeared – with CRM systems becoming more popular. But the PMS software available at that time simply couldn’t cope.” “ These problems only got worse.

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Reservations Property Management Article Book 74

Hotel Owner

MARCH 30, 2023

Bruna suggests contacting companies you are interested in and asking to spend some time there to understand what working in tech is all about. She also suggests engaging with organisations such as ‘Girls who Code’, whose mission is to close the gender gap within technology.

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Blog Article Book 108

Revenue Hub

MARCH 29, 2023

You also get direct contact with your guests before they arrive so you can work on personalising and improving their booking experience. OTAs offer a number of benefits including increased reach and consumer trust. But direct bookings are always best because you get far more insight into your reservations.

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Pricing Accounting Book Reservations 67

InnQuest

MARCH 23, 2023

Contact us today to book a free demo! Our Property Management System not only helps you provide the best guest experience, but it also automates tedious repetitive tasks that waste time and drain staff morale. roomMaster Anywhere is an easy to use, all-in-one, pure cloud reservations software solution for hotels, motels, and guesthouses.

Travel and Tourism 130

Travel and Tourism Book POS Systems Market Forecasting 130

Revenue Hub

MARCH 24, 2023

Remember, your website is often the first point of contact with potential guests, so make it count. Conversely, a modern and well-designed website can make a positive first impression and give guests confidence your hotel is up-to-date and professional.

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Book Information Article Marketing 73

Revenue Hub

MARCH 22, 2023

Benefits: Brand power to attract travelers worldwide across target markets and demographics Access to niche markets via region-specific OTAs , like Ctrip, or property-specific ones, like Mr & Mrs Smith Visibility to travelers that may not have been aware of your property before searching (also known as the billboard effect , where consumers (..)

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Book Reservations Article Budgeting 75

Lithos POS

MARCH 27, 2023

It also stores customer contact details such as email, and mobile number, so you can use them for various promotional activities. Reduced Physical Contact Reduce physical contact with customers and employees. It stores customer purchase history data such as their spending, top buying items, and more.

POS Systems 52

POS Systems Blog Front of House Accounting 52

Hotel Owner

MARCH 10, 2023

The DPO is responsible for ensuring that your hotel complies with GDPR and acts as a point of contact for individuals who have questions about how their data is being used. Appoint a Data Protection Officer If your hotel processes a large amount of personal data, you may be required to appoint a Data Protection Officer (DPO).

Training 52

Training Server Information Reservations 52

NCC USA

MARCH 7, 2023

To learn more about the RSPA, visit www.GoRSPA.org or contact Membership@GoRSPA.org. The RSPA has grown to more than 700 member companies, provides year-round education and connection opportunities, and hosts two annual in-person events: the summer conference RetailNOW (1,500+ attendees) and the winter conference Inspire (200+ attendees).

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Events Presentation Information 52

Boutique Hotel News

MARCH 6, 2023

A qualified project manager, her varied experience makes her current role very broad – leading on communications and culture for all projects, developing strategic relationships to help embed the company into new locations and building crucial contacts with brands and emerging industries to play a part in developments.

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Travel and Tourism Marketing Catering Business Development 254

Hotel Business

MARCH 7, 2023

The travel community, in Europe and worldwide, is happy to be back at it, booking business and making new contacts at trade shows. What are some top concerns and issues on the mind of hoteliers in Europe?

Strategic Planning 52

Strategic Planning Pricing Definition Marketing 52

NCC USA

MARCH 20, 2023

Contact an NCC Reseller today and get your team trained up in time for Mother’s Day. Training on how to use your POS system when your restaurant is in a lull will pay off many times over when you are in the thick of busy shifts and processes are still running smoothly.

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Training POS Systems Server Customer Service 52

Hotel Business

MARCH 16, 2023

New systems provide security and reliability with reduced downtime, one point of contact in case of disruption, and 24/7/365 service metrics. Disruption of business, particularly from a customer service perspective Advanced cloud technology is reliable and designed to protect the hotel’s reputation and service standards.

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Maintenance Communication Budgeting Definition 59

EATER

MARCH 7, 2023

A Fun, Social Experiment’ Two years ago, Margaret Gerker contacted Coastal Roots for tips on how to get a new pay-what-you-can farm stand off the ground at EarthDance Organic Farm School in Ferguson, Missouri. “I think the trust is there; people are paying what they can,” says Spoor, “and their needs change from week to week.

Marketing 97

Marketing Pricing Budgeting Program Management 97

InnQuest

MARCH 1, 2023

Incessant Messaging With the assistance of modern methods of communication, it is simple to maintain contact with guests, but hotels should remember to exercise caution when doing so. After a client settles in, you could contact the room to ensure they have everything they require. I’m here to assist!”

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Communication Reservations Book Information 219

Les Roches

MARCH 23, 2023

Instead, customers have to contact Airbnb customer service for help. No on-site staff: Many Airbnb hosts either rent out multiple properties or rent out rooms in their homes but go out to work during the day. This means that there is often no on-site support in case something goes wrong.

Travel and Tourism 52

Travel and Tourism Concierge Pricing Catering 52

NCC USA

MARCH 31, 2023

Contact a local reseller to implement NCC’s POS solution and take control of your business’s financial management. Running your restaurant efficiently and effectively requires the right tools, and a POS system from NCC can provide you with the reports you need to make more informed decisions.

POS Systems 52

POS Systems Information Accounting Blog 52

Synergy Suite

MARCH 14, 2023

CRM Integration Integration with a Customer Relationship Management (CRM) system enables you to capture and store guest information, such as contact details, preferences, and dining history. This information can be used to provide personalized experiences and targeted marketing campaigns.

Reservations 52

Reservations POS Systems Front of House Communication 52

Horizon Hospitality

MARCH 15, 2023

Contact us to learn more! Restaurant Managers Must Think Outside the Box The job description for an eatertainment venue manager is truly unique, making it tricky to find the perfect candidate. The hospitality recruiters at Horizon Hospitality are experienced in finding operational and culinary management for all types of venues.

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Events 130

Modern Restaurant Management

MARCH 29, 2023

Establishing go-to points of contact in the kitchen for special requests and rush tickets helps to ensure continuity and allows everyone to remain focused and in their lane. Fortify a Clear Leadership Structure When tickets bottleneck or there is a hiccup in timing, a single problematic order can dissolve an otherwise smooth service.

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Server Communication Back of House Budgeting 188

NV Hotels

MARCH 21, 2023

For more information, please contact info@freshairsensor.com. The post 2,000 Room Luxury Casino Hotel Client Story on Smoking Detection appeared first on NV Hotels.

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Housekeeping Guest Satisfaction Information Events 98

Hotel Business

MARCH 10, 2023

The new entity provides what the company calls “a single, trusted point of contact for owners, developers and investors looking for a seamless process from inception to completion and a superior return.” Ground LVL , a project management company based in Bethesda, MD, and wholly owned subsidiary of HEI Hotels and Resorts , has launched.

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Back of House Program Management 52

SiteMinder

MARCH 16, 2023

The guest reserves their desired room through the system by providing their personal information such as name, contact number, and payment details. The system validates the availability of the hotel’s different room types and your indicated travel dates, then displays the available rates at the time of the search.

Reservations 52

Reservations Book Server Information 52

STAAH

MARCH 14, 2023

If you have multiple properties and looking for a seamless channel manager, feel free to contact us on how STAAH can help you at sales@staah.com By implementing these tips and best practices, you can streamline your operations and provide a high level of service to your guests across all of your listings.

Communication 74

Communication Book Property Management Maintenance 74