April, 2021

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Understanding Restaurant Guests’ Restroom Preferences

Modern Restaurant Management

In fact, 60 percent of respondents in one survey said their preference for touchless handwashing products in restrooms has risen “a great deal” because of the pandemic. This opens the door for restaurants to focus even more on implementing environmentally responsible products in restrooms and beyond.

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Vegan Cheese Is Ready to Compete With Dairy. Is the World Ready to Eat It?

EATER

Today, many grocery stores offer a variety of ersatz dairy products unimaginable even five years ago: While the old-school melted-crayon stuff hasn’t gone anywhere, you can also find soft and hard non-dairy cheeses, yogurt, and even butter.

Marketing 142
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Beyond the Blurred Lines: The Past, Present, and Future of the Restaurant and Hospitality Industry

Modern Restaurant Management

Since many businesses in the industry had to pivot and reinvent their revenue streams, we can expect many restaurants to introduce new product lines and to continue to invest in technology. We can expect many restaurants to introduce new product lines and to continue to invest in technology. What has the pandemic changed?

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Republicans Angrily Turn to Pepsi After Coke Comes Out Against Georgia Voter Law

EATER

Over the weekend, eight Georgia GOP state legislators formally issued a letter to the Georgia Beverage Association requesting that Coca-Cola products be removed from their offices. Some Georgia GOP legislators want Coca-Cola products removed from offices [The Hill]. Photo: Jonathan Weiss /Shutterstock.

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Retail Tech: Empower Associates, Optimize CX, and Boost Productivity

Speaker: Andrew Regan, Managing Partner at BlueSeed Retail Ltd.

With that in mind, how can we empower our store associates to leverage new technology to optimize the customer experience and boost productivity? Did you know that 70% of new retail technology fails to deliver expected benefits and can often decrease customer value, service, and experience?

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Four Critical Marketing Mistakes to Avoid

Modern Restaurant Management

Harvard Business Review studied what makes consumers “sticky,” meaning likely to follow through on a purchase, continue to buy the product over time, and recommend it to their friends and family. Avoid the mistake of focusing solely on your product or service in your marketing. How do you compare with your competitors?

Marketing 177
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Fancy-Schmancy Levain Cookies Are Headed to Your Local Whole Foods’ Freezer Aisle

EATER

Levain “will expand only as quickly as we are able to maintain the quality of the product,” said CEO Andy Taylor. If the freezer cookies take off, Levain is hoping to add other products like cake and brioche to the frozen aisle. Currently, there are seven locations in New York, and one in Washington D.C.

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Preventing Employee Burnout in Restaurants & Hospitality: An Integrated Approach

Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation

Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being.