Hospitality Magazine

DECEMBER 4, 2023

The new city block located above North Sydney’s Victoria Cross metro station has announced its first line-up of hospitality operators set to open in 2024. The North Shore is set to get a taste of Inner West favourites at the new precinct, with Newtown’s Mary’s and Marrickville Pork Roll both set to open venues. Victoria Cross will also welcome Only Coffee, Top Impressions Bakery, Sushi Hub, DOPA, North Sandwiches, Machi Machi, and McDonald’s.

Magazine 261

Magazine 261

eHotelier

DECEMBER 4, 2023

Unlike chain hotels, owners of little boutique hotels have the space to go the extra mile to impress their guests and create an experience they’ll never forget. These tips will help you create an unforgettable stay for every guest every time.

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Hospitality Magazine

DECEMBER 4, 2023

Sydney’s inner city is gearing up to welcome its latest addition The Waratah, which opens its doors to the public tomorrow, Wednesday 6 December. The multi-level neighbourhood bar is the work of Pollen Hospitality, a newly formed group led by Cynthia Litster and award-winning bartender Evan Stroeve (Baxter Inn, Bulletin Place, Re-, Shady Pines).

Presentation 246

Presentation Magazine Book 246

Modern Restaurant Management

DECEMBER 4, 2023

Not much sours a customer’s perception of a restaurant as fast as unwieldy lines and long waits. Especially for fast-paced establishments, managing wait time expectations is a significant challenge and can cause patrons to leave — or, worse, never return. Although management can’t always eliminate the wait for service entirely, they can use modern technology to set reliable wait time expectations from the start.

Communication 202

Communication Information Customer Service Reservations 202

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Hospitality Magazine

DECEMBER 4, 2023

Located in the redeveloped Belmont 16s Sailing Club, Mediterranean restaurant and bar Martha has opened its doors overlooking Lake Macquarie. The 120-seat venue features a restaurant, bar, and outdoor terrace boasting views across the lake. Chef Tyler Rolfe is spearheading the culinary offering which is centered around the venue’s European Mibrasa ovens for smoky proteins and vegetables.

Back of House 246

Back of House Magazine 246

Hospitality Magazine

DECEMBER 4, 2023

There’s no doubt The Rocks in Sydney has had a resurgence of sorts over the past year, with the area now home to some of the city’s busiest bars and restaurants. And now, there are a few more options to add to the list, with George Street Food Gallery launching opposite the MCA. The outdoor dining precinct goes live on 6 December and will see Junda Khoo’s Ho Jiak, Palisa Anderson’s Love Child, and Diego Luna’s Los Fridos pop-up for a limited time.

Magazine 130

Magazine 130

MEWS

DECEMBER 4, 2023

About a year and a half ago, I made a significant career shift from the realm of Payments and Finance Operations to the Treasury department. This transition was not without its challenges. My expertise in general finance wasn’t as extensive as my colleagues', compelling me to embark on an intensive learning journey. Despite the steep learning curve and my operational mindset, I managed to gradually build my knowledge base, all thanks to the support and guidance of my colleagues and managers.

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Hospitality Magazine

DECEMBER 4, 2023

Gonzo Vino 2023 vintage releases Boxed wine masters Gonzo Vino have unveiled a 2023 line of vintage releases featuring 13 tipples. White, Rosé, skin-contact, and red wines have all been packaged in the brand’s sustainable packaging that keeps wine fresh for six to eight weeks after opening. Highlights include chillable red Splishy Splashy crafted from Tinta Barocca grown in the Riverland along with the Crystal Healing skin-contact Riesling; the Throw Shade Rosé made from Cabernet Sauvignon, and

Magazine 130

Magazine 130

EATER

DECEMBER 4, 2023

Which U.S. city has the best dining scene to visit next year? Every year, Eater publishes Where to Eat , a guide to the most exciting places to dine all over the world, including some of the greatest food towns right here in the U.S. We’re busy lining up our hit list for 2024, but we’re leaving one spot open. That’s where you come in. We’re asking our readers to vote for the U.S. city they’d like to see added to next year’s guide.

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Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

eHotelier

DECEMBER 4, 2023

Dusit Hotels and Resorts, one of Thailand’s leading hotel and property development companies, has signed a Hotel Management Agreement with Gamuda Land, Malaysia’s leading property developer, to manage ASAI Gamuda Cove – Dusit’s first hotel in Malaysia and the first hotel development by Gamuda Land. Slated to open in Q1 2026, the hotel is situated.

Property Development 130

Property Development 130

EATER

DECEMBER 4, 2023

Tilda Rose I thought we should “upgrade” our family’s traditional southern holiday feast. I was wrong. “This year, we should do something different ,” I said to my mother on the ride from the airport. I had just flown home to Houston to celebrate the holidays with my family after my first two years away at the University of Pennsylvania. “What should be different ?

Book 138

Book 138

eHotelier

DECEMBER 4, 2023

Sage Hospitality Group and The Rally Hotel, located in Denver's entertainment mega, McGregor Square, announced today that Marie DeLibero has been appointed General Manager. Previously Hotel Manager of The Rally, DeLibero is equipped with nearly a decade of hospitality experience within the destination and will oversee all aspects of operations in her new role at The Rally, from day-to-day staff and guest management to serving as an ambassador for the hotel and destination.

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Larry Mogelonsky

DECEMBER 4, 2023

We have written several articles regarding hotels that are part of what we call ‘The Mille Club’. Mille, translating to thousand, identifies those properties that have seen their typical ADR move above the thousand (dollar, Euro, pound, CHF) rate. But what about those properties that are consistently pushing rates in the $500-999 range, well above the levels that were the norm pre-pandemic: Do the same Mille Club rules apply?

Housekeeping 100

Housekeeping Pricing Scheduling Reservations 100

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

eHotelier

DECEMBER 4, 2023

Marriott International, Inc., today announced its commitment to incorporate neuroinclusive practices at Marriott-hosted customer events of 250 people or more globally. This commitment is a result of joining forces with The Neu Project, an initiative from Google’s Experience Institute (Xi) that aims to share resources designed to better accommodate and create a more inclusive experience during meetings and events for neurodivergent attendees.

Events 130

Events 130

EATER

DECEMBER 4, 2023

Eater’s holiday banquet celebrates the food traditions we return to in memory, time and time again Eater’s holiday banquet celebrates the food traditions we return to in memory, time and time again Attend any random potluck between November and February and it becomes immediately clear: There is no one way to eat around the holidays. Whether it’s chickpea fritters and brightly colored sweets for Diwali, latkes and gelt for Hanukkah, Christmas tamales or Chinese apples, or black eyed peas for the

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eHotelier

DECEMBER 4, 2023

IHG Hotels & Resorts, one of the world’s leading hospitality companies, cements its growth in Türkiye with the addition of six new properties spanning six Turkish cities.

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Lodging Magazine

DECEMBER 4, 2023

All-Inclusive by Marriott Bonvoy welcomed Marriott Hotels to its portfolio. Beginning in early 2024 with Marriott Cancun, An All-Inclusive Resort, guests can connect with the local culture through experiences, entertainment, and hospitality. With nearly 600 hotels and resorts, Marriott Hotels has affected modern business and leisure travelers, which represents an opportunity to invite travelers of Marriott Bonvoy’s flagship hotel brand for all-inclusive trips.

Magazine 111

Magazine 111

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

eHotelier

DECEMBER 4, 2023

Nobu Hotel Atlanta, the epitome of luxury lifestyle accommodations nestled in the vibrant heart of Buckhead, has appointed Terry Buchholz as its new General Manager.

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130

EATER

DECEMBER 4, 2023

Tilda Rose How the sauerkraut ball, a fixture of Ohio holiday parties, introduced me to my new Midwestern family and became a tradition all my own What is a ball but an invitation to transcend? Hush puppies. Scotch eggs. Arancini. Name me a culture, and I’ll toss you a ball that can serve as its culinary avatar. Fried balls, as an institution, make practical sense, especially when it comes to hors d’oeuvres: They’re portable, flavorful, and easily shared.

Server 111

Server Book Marketing 111

Hotel Business

DECEMBER 4, 2023

Lodging Analytics Research & Consulting (LARC) expects U.S. RevPAR to increase by 5.5% to $98.51 this year, resulting in an annual RevPAR 14% above 2019 levels. It anticipates ADR to rise by 4.4% this year to $155.88, or 19% above 2019 levels, while occupancy will increase by 1.0% to 63.2%. For 2024, LARC expects RevPAR to increase by 3.6%, driven by a 2.8% increase in ADR and a 0.8% increase in occupancy.

Marketing 110

Marketing 110

SAS

DECEMBER 4, 2023

As millions of people party and eat their way through the season of overindulgence, they should feel confident that indigestion and a few extra pounds should be the only downsides to their feasting. Thanks to countless hours of work behind the scenes by food inspectors and public health officials, diners [.

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107

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Revenue Hub

DECEMBER 4, 2023

This new focus acknowledges that while revenue is crucial, it is the profitability that ultimately determines a hotel’s financial health and success. NB: This is an article from Catala Consulting Profitability management encompasses a broader perspective, considering factors like cost control, efficient resource utilization, and value creation for guests.

Guest Satisfaction 101

Guest Satisfaction Article Pricing Information 101

Les Roches

DECEMBER 4, 2023

Giving students personalized attention and moving them out of their comfort zone. Combine this with practical courses, and you have the recipe for guiding students to the top, according to Rocio Montero Dominguez. Can you share your background with us? A hospitality professional with more than twelve years of operational and sales experience in hotels.

Definition 98

Definition Presentation 98

Revenue Hub

DECEMBER 4, 2023

Sales and revenue management are two departments that seemingly should be a match made in heaven but often find themselves at odds with differing goals for success. NB: This is an article from IDeaS While a hotel’s sales team is often incentivized to grow occupancy above all else, revenue managers understand the need to look beyond guestrooms to ancillary services in their quest to maximize revenue.

Guest Satisfaction 100

Guest Satisfaction Information Book Article 100

Hotel Owner

DECEMBER 4, 2023

A mandatory short-term lets registration scheme would ensure a level playing field for accommodation operators, the All-Party Parliamentary Group (APPG) for Hospitality and Tourism has said in a new report. The report, which looked into short-term lets and the visitor economy, concluded that the scheme would solve “numerous” existing issues, including lack of data on short-term lets and insufficient transparency as to the location and function of short-term lets.

Health & Safety 98

Health & Safety Information Marketing 98

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.