Thu.Mar 09, 2023

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The evolution in leadership as the collection of data becomes stronger and more reliable

eHotelier

Leaders today will need a different mentality to those of the past as it will be more about understanding information, making sound judgements and freeing up talent.

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Thinking of Switching to Cloud? Here are 5 Reasons You Should

InnQuest

As hotels and properties evolve, a more flexible and efficient technology infrastructure becomes increasingly important. One solution that has gained traction in recent years is the move to cloud computing. The cloud refers to a network of remote servers accessed over the internet rather than on a local server or personal computer. This allows for several benefits, including increased scalability, accessibility, and cost-effectiveness.

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Keeping a Safe Bar Environment on Busy Holidays

Modern Restaurant Management

The St. Patrick’s Day drinking statistics are sobering. Over the St. Patrick’s Day weekend in 2019, 63 percent of car-related fatalities involved drunk drivers, and in 2018, 33 percent of pedestrians killed in car crashes over the holiday were intoxicated with a BAC over 0.08. Spirit sales are 153 percent higher than usual over the holiday weekend, and it’s the number one beer drinking holiday.

Training 178
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Ruby Hotels announces second Italy location

Boutique Hotel News

Italy: Munich-based hotel group Ruby Hotels has announced it will launch a property in Rome following its Italian debut in Florence next year. Located within a former office building near the Spanish Steps, the Rome hotel will feature 165 rooms and a 24/7 bar with cafe and a rooftop terrace. Interiors of the new property will be overseen by Ruby Hotels’ design team led by Matthew Balon.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Adam Wolfers departs Gerard’s Bistro

Hospitality Magazine

After nearly four years with the Fortitude Valley restaurant, Adam Wolfers has announced he is stepping away from his role as executive chef. Wolfers has experienced numerous health battles over the past year and a half, including a stroke. He says the decision comes with the need to put his family first and concentrate on his recovery. “I did not come to this decision lightly.

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Four Seasons Hotels Istanbul appoints general manager

Boutique Hotel News

Turkey: Four Seasons Hotels and Resorts has named Reto Moser as general manager of two hotels in Istanbul, located in Bosphorus and Sultanahmet. Moser has been part of the Four Seasons Hotels and Resorts team for nearly 18 years, working across sites in Provence (France), Bangkok and Koh Hamui (Thailand), and Cairo (Egypt). Throughout 2022 he was based at the company’s Dubai headquarters following a general manager position in Moscow, which he held in 2021.

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TFE announces Global Leadership appointments on the eve of International Women’s Day

eHotelier

Off the back of the successful launch of their homegrown Adina and Vibe brands in Singapore, Austria, and soon-to-be Switzerland, TFE Hotels has announced a new global leadership structure to help steer business and operational strategy and drive future expansion. TFE Hotels’ CEO, Antony Ritch, said the creation of three new Global Officer Roles, spanning Sales, Revenue, and Marketing, would help cement TFE’s hospitality networks in Europe, Australia, New Zealand, and Asia (through TFE’s joint v

Marketing 130
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Vine Hotels announces three senior appointments

Boutique Hotel News

UK: Hotel management and development company Vine Hotels has announced several key appointments within its managerial team. Following two years as general manager of the Charlecote Pheasant hotel in Warwickshire, Alice Davies will be moving to the property’s holding company, Vine Hotels, as group accommodation services manager. This is a newly created role for the group.

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voco hotels celebrates 100 properties signed and opened globally

eHotelier

Launched in 2018, voco hotels have quickly become the fastest-growing brand within IHG Hotels & Resorts’ Premium collection with properties in 18 countries and new-to-market hotels opening in Japan, Kenya, Spain, and India. With 46 open hotels and 55* hotels in the pipeline, voco continues to be a key driver of IHG’s overall growth in the conversion space.

Marketing 130
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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Knowland: San Diego Led U.S. Meetings and Events Volume for February 2023

Lodging Magazine

ARLINGTON, Virginia—Knowland announced that the San Diego market led the U.S. meetings and events industry by volume for February 2023, followed by Chicago and Dallas. The drivers for meetings were technology and healthcare across four of the top five markets. This data is a subset of Knowland’s pipeline generation platform designed to help hoteliers build and protect a hotel’s booking base.

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Six Senses Rome marks the launch of the brand’s first urban hotel in Italy

eHotelier

A peaceful haven nestled in the beating heart of the Eternal City, Six Senses Rome opens its doors in the historical Palazzo Salviati Cesi Mellini on March 16. This milestone also marks the completed renovation of the magnificent façade of the adjacent San Marcello al Corso Church, the first sustainability project sponsored by the hotel. “After almost three decades away from my hometown, it is a joy to be back to lead such an incredible project,” says Francesca Tozzi, General Manager of Six Sens

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LivAway Suites breaks ground on first property

Hotel Business

LivAway Suites , a new economy extended-stay brand, recently broke ground on its first location in Smyrna, TN. The Smyrna location, which is expected to open in May 2024, is the first of many groundbreakings slated for LivAway Suites across the nation in the coming months, the company reports. Anticipated ground breaks for 2023 include Salt Lake City, UT; Seattle; Tampa; Austin; Phoenix; Denver; and Charlotte, NC. “LivAway Suites hotels take approximately 12-14 months from shovels in the g

Marketing 105
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It’s time to re-evaluate hotel performance metrics, says HVS

eHotelier

Hotel operators need to learn to manage the entire building they operate and start thinking of performance in terms of the total revenue or profit per available square meter, giving a more accurate assessment of the property’s success.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Updated EEOC Guidance Highlights ADA’s Impact on Employees with Hearing Disabilities

Workforce Bulletin

The U.S. Equal Employment Opportunity Commission (EEOC) recently published updated guidance titled, “ Hearing Disabilities in the Workplace and the Americans with Disabilities Act ” (the Guidance), explaining how the Americans with Disabilities Act (ADA) applies to job applicants and employees with hearing disabilities. The Guidance provides several new and updated examples regarding medical information employers may request and use, and reasonable accommodations for hearing disabilities that r

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Annette the Virtual Hotel Agent partners with Curator Hotel & Resort Collection

eHotelier

Travel Outlook’s Annette the Virtual Hotel Agent partners with Curator Hotel & Resort Collection to offer conversational AI for its collection of exclusive properties.

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This Week’s Comings & Goings

Lodging Magazine

KSL Resorts promoted Ian Pullan to senior vice president of asset performance west. In his new role, Pullan will continue to concentrate on operations in KSL Resorts’ West Coast portfolio and collaborate with onsite hotel teams to produce effective company culture. Hospitality Ventures Management Group announced that it has strengthened its Revenue Excellence team with two new promotions.

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U.S. hotel results for week ending 4 March

eHotelier

U.S. hotel performance fell from the previous week, according to STR‘s latest data through 4 March.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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MidCap secures $16.2M construction loan for FL hotel

Hotel Business

MidCap Hotel Loans has closed a $16.2 construction loan for an EVEN Hotel by IHG. The new 110-room hotel will be located near the Orlando International Airport. MidCap secured construction financing with a 36-month term and one 12-month extension option. The loan is interest only and total proceeds constitute a 75% loan-to-cost. Taylor W. Grace, managing partner, MidCap Hotel Loans, represented the borrower.

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How to organise your hotel’s health and safety documents

Hotel Owner

Organising your hotel’s health and safety documents is critical for ensuring that your hotel is compliant with local regulations and maintaining a safe environment for guests and staff. Here are some tips on how to organise your hotel’s health and safety documents Develop a system Developing a system for organising your health and safety documents can help ensure that documents are easy to find and use when needed.

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Key considerations for hotel textile selection

Hotel Business

With pandemic-induced slowdowns behind us, travel and leisure are back with a vengeance, and the hospitality industry is undergoing a true renaissance. As hotels, spas and resorts continue to experience an uptick in guests, professionals must cater to a clientele whose needs and priorities have shifted significantly. Concerns for health and safety, demand for cleanability and a strong desire to see leading brands commit to equity, social justice and reducing environmental harm are at the forefro

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Why It’s So Hard to Find Girl Scout Cookies This Year

EATER

The newest Girl Scout Cookie flavor is also the toughest to buy. | Willie J. Allen Jr./Getty Images Supply chain issues and unexpected demand have led to shortages, making it a weird year for the beloved fundraiser For many folks, February is the start of the most wonderful time of the year: Girl Scout cookie season. Pretty much anyone can appreciate the combination of adorable children enthusiastically exploring the wide world of entrepreneurship with delicious cookies that only cost $5 per box

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Phocuswright/WiT Global Startup Pitch kicks off 2023 edition

PhocusWire

Startups from around the world, both within and outside travel, that are no more than six years old and have raised no more than $10 million, can apply to pitch.

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Nora Ephron’s ‘Heartburn,’ 40 Years In

EATER

Nora Ephron, Carl Bernstein, and an unknown guest during a benefit dinner in 1977. | Ron Galella/Ron Galella Collection via Getty Images Along with an infamous salad dressing recipe, Ephron’s thinly veiled novel gave us the blueprint for the modern food memoir In 1983, Nora Ephron published Heartburn , a roman à clef about the end of her marriage to the journalist Carl Bernstein.

Book 94
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TourConnect releases booking automation tool

PhocusWire

The reservations-focused tool drastically reduces time spent manually processing email bookings by using intelligent technology.

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Raising the Bar

Lodging Magazine

Who were some of your mentors or role models, male or female, and what were their most valuable lessons? I have had many role models—starting with my mother, who always kept her sense of humor and had a warm embrace for everyone she met. She taught me to treat people well, give back, and not to take life so seriously. Isn’t that what hospitality is all about?

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.