Modern Restaurant Management

OCTOBER 6, 2023

IoT has become an indispensable tech solution for the restaurant industry. Integrating IoT devices and connectivity drives efficiency, enhances food safety, mitigates risks, increases transparency, reduces waste, and provides many other benefits for restaurants. In fact, leveraging IoT is revolutionizing the sector by optimizing supply chain management, enhancing the customer experience, and facilitating data-driven decision-making.

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Maintenance Information Scheduling Accounting 201

eHotelier

OCTOBER 6, 2023

Cayuga Hospitality Consultants, the acclaimed network of hospitality professionals, is thrilled to announce their much-anticipated annual conference. This event is scheduled to run from November 12th to 14th, 2023, at the Marriott Dallas/Plano Legacy Town Center.

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Scheduling Events 130

Nation's Restaurant News

OCTOBER 6, 2023

Hi and welcome to Extra Serving, a Nation’s Restaurant News podcast. I’m your host, Holly Petre. Today is a very special episode. You won’t hear a conversation between me and my cohosts.

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Hotel Business

OCTOBER 6, 2023

Boston is the most expensive city in the U.S. for hotel accommodation, according to a new survey by Cheaphotels.org. The survey compared hotel rates across 50 U.S. destinations during October 2023—the month when hotel prices in most American cities tend to be at their highest. Only centrally located hotels with a 3-star rating or more were considered for the survey.

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Pricing 111

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Hospitality Net

OCTOBER 6, 2023

Indian Hotels Company (IHCL), India’s largest hospitality company, today announced its partnership with Head Held High (HHH), India’s foremost non-profit driving youth transformation, women empowerment and economic empowerment in rural communities across India.

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Lodging Magazine Operations

OCTOBER 6, 2023

ARLINGTON, Virginia—Knowland reported that in September, Nashville saw the highest percent growth at 30.7 percent and Los Angeles saw 22.3 percent growth over 2022. For the top five performing markets, national associations took the lead, with healthcare, education, and weddings leading as top industry growth drivers. Nashville’s growth was stimulated by the healthcare and technology industry segments, representing 34 percent of the corporate events in the market.

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Events Magazine Marketing 107

Hospitality Net

OCTOBER 6, 2023

Mauna Kea Beach Hotel, an Autograph Collection, Hawaiʻi Islandʻs most iconic and historic resort, announces a $180-million renovation in 2024 that will signal the evolution of its offerings for today’s sophisticated travelers - while preserving its remarkable heritage and timelessness that has captivated guests since Laurance S. Rockefeller opened the resort in 1965.

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EATER

OCTOBER 6, 2023

Carolina Rodriguez/Phaidon In Jason Hammel’s new “The Lula Cafe Cookbook,” soup tells a story and warms the soul Jason Hammel has told the story of how he started the Lula Cafe so many times, it verges on legend. It would take a worldwide pandemic for him to finally write it down. Now, 24 years after the restaurant — considered one of Chicago’s finest — first opened, The Lula Cafe Cookbook: Collected Recipes and Stories is finally here.

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Book Reservations Information Marketing 100

Hospitality Net

OCTOBER 6, 2023

IHG Hotels & Resorts, one of the world’s leading hospitality companies and WING, a leading property development and investment group in Central Europe, are proud to announce the signing of Hotel Indigo Budapest Andrassy and Holiday Inn Express Vagohid. Signed at real estate trade fair, EXPO Real 2023, both properties mark brand debuts to Hungary, demonstrating investment and growth in the premium and essentials hotel segments.

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Property Development 104

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Revenue Hub

OCTOBER 6, 2023

Customer acquisition costs (CAC) are more or less what they sound like – how much money it costs to bring in a new guest. NB: This is an article from WebRezPro OTA commissions, transaction fees, loyalty programs, advertising campaigns, and sales and marketing personnel all contribute to the cost of acquiring new customers. But why is knowing this important, and how do you measure it?

Book 100

Book Article Maintenance Marketing 100

Hospitality Net

OCTOBER 6, 2023

Radical Innovation, conceptualized in 2006 by The Hardy Group, is an annual award competition that has been shifting the norm in the global hospitality industry, by recognizing excellence in design, architecture, travel, and products. The initiative challenges creative thinkers and design visionaries at the professional and student level to pioneer compelling innovations that fuel the future of hospitality.

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Hotel Owner

OCTOBER 6, 2023

The Watermead Guest House in Chard, Somerset has been sold to Gary Birch and Jamie Tillotson. Watermead Guest House has been owned and run by David and Trudy Cole since 1997 and was placed up for sale once they decided it was time to retire. The property has been sold for an undisclosed amount but the guide price was set at £799,950. The hotel offers nine letting bedrooms, with eight ensuite rooms and one with private facilities.

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Customer Service Pricing 98

Hospitality Net

OCTOBER 6, 2023

Two years ago, Apple released iOS15 and disrupted the email marketing world with Mail Privacy Protection (MPP). That happened in September of 2021, and to this day we are still working with clients to shift their mindset on email “engagement.

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Marketing 98

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

Hotel Owner

OCTOBER 6, 2023

Tewkesbury Park has appointed Roberto Sanzo as its new restaurant and bars manager. Hailing from the city of Rome, it said Sanzo brings with him a “wealth of culinary expertise”, having honed his skills at “renowned” establishments such as the Sofitel and the globally acclaimed De Russie in Rome. The McIntosh family acquired Tewkesbury Park in 2014 and undertook a complete renovation and restoration project – transforming the site into a new hotel, golf and leisure resort.

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Customer Service Events 98

Hospitality Net

OCTOBER 6, 2023

In this digital era, Customer Relationship Management (CRM) systems are becoming increasingly important for hotels to manage their guest data, their communications and especially to enhance the guest experience with the use of personalisation.

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Communication 98

Hotel Owner

OCTOBER 6, 2023

The Old Palace in Chester, a historic Georgian building built in 1751, is on the market for over £4.7m. Following a multi-million-pound restoration completed in 2020, it has been transformed into an award-winning wedding and events venue with 23 ensuite bedrooms and various event spaces. The property has the potential to expand its revenue streams beyond exclusive events to include accommodation and dining.

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Events Customer Service Marketing 98

Hospitality Net

OCTOBER 6, 2023

In the enchanting world of hospitality, where dreams are woven into reality, one man’s remarkable journey stands out like a beacon of inspiration. Meet Seth Shelton, the shining star of Primland, where he currently holds the prestigious position of Head Waiter, sommelier From his humble beginnings as a sandwich shop cashier to ascending the ranks at Primland, Seth’s story epitomizes the power of dedication and passion in carving a successful career.

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Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Hotel Owner

OCTOBER 6, 2023

The Old Palace in Chester, an exclusive-use wedding and events venue set in one of the earliest Georgian buildings, has been brought to market for offers in excess of £4.7m. The property, which has a south facing location overlooking the River Dee 100 metres from the Chester city centre, was built in 1751 for Samuel Peploe, the Bishop of Chester. Following a multi-million-pound restoration and refurbishment project which was completed in 2020, this Grade II-listed property has been reimagined a

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Marketing Events Presentation 98

Hospitality Net

OCTOBER 6, 2023

Hotel fees encompass a range of extra charges guests may pay for amenities and services. However, they are more than just additional charges on a guest’s bill. They can also be strategic revenue boosters that can significantly elevate your hotel’s profitability.

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Hotel Owner

OCTOBER 6, 2023

Cadbury House has recently appointed Gareth Ireland as the new general manager where he will take control of the day-to-day running of the hotel, house and Marco Pierre White Steakhouse Bar & Grill. With over 20 years’ experience in the hospitality sector, Ireland who was previously general manager at the Aztec Hotel & Spa in North Bristol, is now looking forward to consolidating the venue’s position, with ambitions to make it one of the best in the UK.

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Marketing 98

Hospitality Net

OCTOBER 6, 2023

In the wake of the 2015 Paris accord and a global push for net-zero carbon emissions by 2050, service organizations are at a crossroads. Countries and industries across the globe, including the EU, the US, Japan, and Korea, have committed to significant reductions in CO2 emissions by 2030. Corporate giants like Microsoft, Moderna, Amazon, Royal Caribbean Cruises, McDonald’s, and United Airlines have made bold commitments towards sustainability.

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Revenue Hub

OCTOBER 6, 2023

I think there are a lot of leaders, including some with decades of experience that work at top-tier companies, who do not fully understand the difference between “hospitality” and “guest service.” I often hear these terms used interchangeably, yet while they are related, and while guest satisfaction requires both, they are fundamentally different concepts.

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Guest Services Definition Communication Workshop 93

Hospitality Net

OCTOBER 6, 2023

With six properties across Asia’s most exciting destinations, including Thailand, Cambodia, and the Philippines, Lub d delivers unforgettable, authentic, local experiences for the adventurous traveler. More than just a place to crash, Lub d hotels serve as a hub for like-minded guests to chill out, work together, play games, eat, drink, party, and relax.

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SAS

OCTOBER 6, 2023

This summer, SAS Academic Programs recognized four faculty members from across the country for their excellence in teaching data analytics. Awardees of the SAS Distinguished Award and the Emerging Educator Award received plaques at the SAS Summer Educator Conference, where they participated in a panel discussion about their experience teaching [.

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Hospitality Net

OCTOBER 6, 2023

Canopy Hotel to Bring 181 New Rooms and Homewood Suites Hotel to Bring 152 New Rooms to Downtown Nashville and The Gulch Neighborhood.

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.