Synergy Suite

JANUARY 17, 2023

Because they have so much responsibility, the training of front-line crew members is a vital component for every quick-service and fast casual restaurant. Training Topics for Front-Line Crew Members Training front-line team members is essential for ensuring a smooth and efficient operation.

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Training Customer Service Communication Sanitation 52

Synergy Suite

JANUARY 19, 2023

The proper training of shift leaders and managers is essential for ensuring the smooth and efficient operation of each of your locations. However, there may be times when you will need to hire from elsewhere for these positions, which will definitely make training a little more complicated, and will take a bit more time.

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Training Scheduling Customer Service Communication 52

Modern Restaurant Management

APRIL 23, 2024

Has a recent state law change made sexual harassment training mandatory, but you don’t know where to begin? Definition of sexual harassment in the workplace Your policy must include a clear definition of what constitutes sexual harassment. Are your existing standard operating procedures working as well as they could?

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Definition Training Article Document 98

Synergy Suite

JANUARY 18, 2023

Well-trained prep and line cooks are as much a part of a consistent and enjoyable customer experience as your customer-facing employees, and so proper line and prep cook training is vital for your restaurant business. Then you can adapt your restaurant training manual to match. Prep Cooks vs. Line Cooks: What’s the Difference?

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Training Sanitation Communication Blog 52

Synergy Suite

JANUARY 20, 2023

As a result, it’s in your best interest to ensure that you have the proper training program for your store and general managers. Note that if you have an assistant general manager role in your restaurants, many of the restaurant training topics here will apply to their training as well.

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Training Scheduling Customer Service Budgeting 52

Revenue Hub

OCTOBER 6, 2023

NB: This is an article from Kennedy Training Network Subscribe to our weekly newsletter and stay up to date Understanding the difference, and being able to convey this to frontline staff, are essential for taking both to the next level at your hotel, company or resort. appeared first on Revenue Hub.

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Guest Services Definition Communication Workshop 104

The Restaurant Times

FEBRUARY 19, 2022

In a fine dining restaurant, there are normally more staff members, and the personnel have a higher degree of training and skill. Fine dining costs more than casual dining, but you’re assured a better quality of food, an engaging environment, and highly trained personnel, among other things. Here’s how you can do it!

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Definition Server Training Maintenance 52

Hospitality Net

JULY 21, 2023

It can be difficult to get a firm overview of what GPT (Generative Pre-trained Transformer) models might mean for the future of the travel industry – or, indeed, humanity. While many commentators have an opinion, there are comparatively few experts in the field able to offer definitive insight.

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Definition Training 71

Modern Restaurant Management

MARCH 9, 2023

This can dramatically impact the bottom line for bar owners, which is why conflict resolution training is critical for bar owners and staff. The owner and management team can provide proper training to all staff including conflict resolution skill development training. Eventually conflict can happen. Capable door staff in place.

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Training Information Server Definition 178

Modern Restaurant Management

JANUARY 13, 2022

Provide Customer Service Training. There is a direct correlation between customer service level and staff training. The better trained your staff is, the more likely they will be highly motivated and efficient at their jobs. That boils down to employing well-trained and motivated staff who know what, what and how to do it.

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Front of House Training Customer Service Communication 215

EATER

JANUARY 5, 2024

They weren’t able to pinpoint the exact origin, but wondered if perhaps the widespread adoption of the phrase was due to a corporate training manual instructing employees to specifically say “welcome in.” Then after a bit of hesitation: “Okay, I have taught yoga for a long time and I do use it in the studio! I’ve never thought about that.

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Training Server Definition Book 123

Workforce Bulletin

FEBRUARY 17, 2023

which, as previously discussed , was amended last year by AB 2693 in several significant ways); and Aligning the definition of “close contact” in the Non-Emergency Regulations with that used by the Department of Public Health (including as amended in the future). We are continuing to monitor Cal/OSHA for further guidance.

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Training Definition 82

EATER

JUNE 28, 2023

Storer is the person responsible for training the hit show’s actors in essential kitchen skills as well as helping the writers make the scripts sound as true to restaurant life as possible. I’ve kind of done it all — training the actors, working with the writers, telling stories from my own experiences.

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Training Definition Front of House Catering 91

EATER

OCTOBER 11, 2023

The palatial, Phillip Johnson-designed dining room screams go-big-or-go-home , and the staff is rigorously trained to ensure that you do go big and also go home with less money in your wallet than when you arrived. I’ve definitely sent errant chunks of flaming banana out of the pan a couple of times like rogue fruit meteors.

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Server Definition Presentation Training 134

Mary Gostelow

MARCH 1, 2024

For the last six years he’s been a Captain with Windstar, the luxury cruise company ultimately owned by Philip Anschutz, Colorado’s most successful businessman whose interests range from hotels (The Broadmoor) to trains, and sports to entertainment.

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Definition Scheduling Training 52

Larry Mogelonsky

APRIL 3, 2024

We’ve made some adjustments on the training front, which have been crucial as we strive to maintain high levels of consistently excellent service. On that note, what advice do you have for other GMs insofar as staff retention, staff training and staff motivation? The definition of luxury is super subjective now.

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Communication Training Definition Book 100

Hospitality Magazine

MAY 10, 2023

We also have an internal project called Missions Against Emissions that covers everything from our training programs to streamlining our visits, and we will be doing a solar upgrade at our roastery.” The younger generation is definitely trending towards milky, cold drinks,” adds Dion.

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Training Definition Magazine Book 246

Modern Restaurant Management

FEBRUARY 16, 2024

It could definitely reduce the risk significantly, if not completely eliminate the risk. Pre-washing produce with HOCl gets rid of dirt, feces, and other contaminants that could sicken or kill consumers. Doesn’t require specialized equipment like ozone does.

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Sanitation Travel and Tourism Definition Training 186

Hotel Owner

OCTOBER 27, 2023

She will also oversee all wine-related staff education and training. Gordon said: “I am thrilled to be taking on the new challenge of Head of Wine across the Hand Picked Hotels collection. We have some exciting experiences planned, including the Villa Saletta Wine Dinners, so Louise will definitely be hitting the ground running.”

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Definition Training 98

Hotel Business

JUNE 9, 2023

Lohnes added, “I might have been away from the company the past few years, but I’ve definitely noticed hihotels’ resurgence in the hospitality industry under Chris. He previously worked for hihotels from 2004-19 as a director of franchise development/quality assurance. “As

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Definition Training Marketing 52

Workforce Bulletin

DECEMBER 9, 2022

Return to Work Training. The Anticipated New Regulation removes the detailed COVID-19-specific training requirements and instead provides that COVID-19 must be covered as part of employers’ existing safety training requirements in connection with their IIPPs with details to be determined by the employer. COVID-19 Testing.

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Definition Training 52

Modern Restaurant Management

APRIL 13, 2021

Definition of Sexual Harassment in the Workplace. Your policy must include a clear definition of sexual harassment. While Texas does not have a mandatory legal requirement for private employers to provide sexual harassment training in the workplace, it is highly recommended.

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Definition Article Document Training 178

Hospitality Magazine

JUNE 26, 2023

Planning an event in another city definitely came with its own set of unique challenges, but it was such a rewarding learning experience for us in the end,” says Hayes O’Brien. “We We always love meeting people who want to jump on the BABs train.” But a recent event saw the group head interstate for the first time to Melbourne.

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Revenue Hub

JULY 25, 2023

As a result, I get to peek behind the scenes and see what their reservations, front desk, and/or contact center staff are being trained to say. Yet reservations and front desk agents are still being trained on criteria from the era when callers only saw brochures and rudimentary hotel websites with few images before calling.

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Reservations Training Article Book 98

Mary Gostelow

MAY 19, 2023

When it comes to Generative Pre-trained Transformers, GPT, as in Chat GPT, he warned the decidedly-apprehensive audience to be aware that Expedia is already using it. There is a definite need to understand and plan for tourism in a decarbonised world. He forsees AI being integrated into day-to-day operations.

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Travel and Tourism Concierge Training Definition 52

EATER

SEPTEMBER 19, 2022

There’s definitely two trains of thought,” says Rodriguez. Chef Melissa Rodriguez wants to invite people back to try different menus At NYC’s Al Coro , chef and co-owner Melissa Rodriguez is looking to keep the Italian tasting menu fresh by changing it out every six weeks, basing on a different region of Italy.

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Definition Presentation Training 92

Revenue Hub

JUNE 15, 2023

NB: This is an article from Kennedy Training Network For decades now, pundits have predicted the death of voice as a booking channel. Following are a few of the training tips from our workshops and webcam training courses. Train your team that phone calls are opportunities, not interruptions.

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Reservations Book Training Workshop 96

Modern Restaurant Management

JUNE 30, 2023

One of Merriam-Webster’s definitions for orchestration is “to arrange or combine so as to achieve a desired or maximum effect.” Thoroughly Test Ideas and Train Employees Before Implementation A well-known QSR brand recently failed to fully vet its app prior to releasing it for customer use.

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Pricing Accounting Communication Training 177

Modern Restaurant Management

MAY 23, 2023

To ensure customer satisfaction, restaurants are also focusing more on the quality of their food and service, investing in high-quality ingredients and providing further training to their staff to guarantee excellent customer service during both the dine-in and take-out experience.

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Definition Customer Service Catering Information 167

Synergy Suite

SEPTEMBER 12, 2022

Upskilling your restaurant staff can also increase employee retention , preventing you from spending more resources on hiring and training new employees. These reviews are essential for giving your upskilling program a definite structure and direction. Ready to start reaping these benefits? Regular performance review. Online courses.

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POS Systems Training Definition Catering 52

Hotelogix

JANUARY 31, 2024

Thoughtfully put together by our marketing team, dives deep into the nuances of the guest experience, exploring its definition, journey, and the importance of enhancing it. Responsive Service: Ensure your staff is well-trained to respond swiftly and effectively to guest requests and concerns. How to Measure Guest Experience?

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Guest Services Customer Service Demo Book 130

Modern Restaurant Management

NOVEMBER 17, 2020

I remember going through Edible Arrangements training in Connecticut with a large group of new franchisees. Over the course of five days, we all received the same training. Some attributed their success to more marketing, since the top franchisees definitely invested in promoting their business. If only it were that simple.

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Definition Training Scheduling Pricing 186

Revenue Hub

FEBRUARY 6, 2023

This is not the case for all GMs, but it is definitely the case for many. NB: This is an article from Hotel Financial Coach The reason is simple: the GM has not been given any formal accounting training and they are intimidated by the numbers and their lack of knowledge.

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Accounting Article Definition Budgeting 93

Modern Restaurant Management

MARCH 31, 2022

With my children, I’m definitely not getting out of that lane without ice cream if the aroma of caramel is present! What advice can you share to improve employer/employee relations and help retention? Attention is the new currency.

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Communication Training Definition Accounting 186

eZee Absolute

NOVEMBER 16, 2023

Train your employees Check the fine print in your third party agreements Get ready for the CPRA What is the CPRA? Train your employees Data protection is a team effort. Look into training programs or courses, so they are up to speed on what the CPRA is about. Take CCPA and CPRA seriously to keep your guest data safe.

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Document Information Communication Training 98

OpenTable

DECEMBER 18, 2023

Here, we’ve put together a complete guide on implementing an effective Angel Shots protocol, from staff training to legal considerations. These are the standard Angel Shot drink code definitions used by most establishments with the system in place. What is an Angel Shot drink? This may include getting the police involved.

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Training Front of House Information Server 52

Modern Restaurant Management

JULY 22, 2021

Owners and managers should follow the latest tech trends in the industry and train their staff to use new software in order to keep catering to customers although they might be off-premises. Such restaurants will definitely thrive from risk averse diners who prefer to feel safe at all costs. Rethink Technologies.

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POS Systems Definition Catering Reservations 204