SiteMinder

FEBRUARY 29, 2024

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. Upselling and cross-selling : Techniques to promote hotel services and amenities, contributing to revenue growth.

Training 52

Training Customer Service Communication Guest Satisfaction 52

7 Shifts

MARCH 16, 2022

High staff turnover has the potential to negatively impact your business's productivity, employee morale and, of course, the quality of product and customer service. Get Staff Buy-in On Scheduling. 56% of the restaurant employees we surveyed said that more flexibility in their scheduling would make them happier on the job.

Scheduling 148

Scheduling Server Communication Training 148

Lithos POS

DECEMBER 19, 2023

In the front-of-house, he is responsible for customer service, reservations, and the overall dining experience. They manage staff schedules, handle customer inquiries or concerns, and contribute to creating a welcoming atmosphere. Their coordination matters in customer service.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

Restaurant Engine

OCTOBER 5, 2022

Your customers can pay quickly and conveniently without pulling out their sanitizer wipes. #3: You’ll find that this technology innovation also improves the overall customer experience by making dealing with your restaurant simple and immediate. Embrace technology innovations to improve the overall customer experience. #4:

Server 59

Server Reservations Scheduling POS Systems 59

Modern Restaurant Management

JUNE 9, 2020

added social distancing stickers, and sanitizer stations. They also signed an agreement with RestaurantMagic to offer a back office software solution that focuses on inventory and food management, labor and scheduling, and reporting and analytics.

Sanitation 159

Sanitation Customer Service Scheduling Communication 159

Les Roches

APRIL 3, 2023

This includes overseeing staff, inventory management, creating menus and pricing dishes, ensuring customer satisfaction, and adhering to sanitation and safety regulations. Managers should look for team members who have a customer-focused attitude and an appreciation for quality food.

Budgeting 52

Budgeting Customer Service Communication Training 52

Synergy Suite

JANUARY 17, 2023

These team members are typically the first point of contact for customers and are responsible for providing excellent customer service and ensuring that the restaurant operates smoothly. Proper training can help them provide excellent customer service and ensure that the restaurant runs smoothly.

Training 52

Training Customer Service Communication Sanitation 52

Synergy Suite

JANUARY 13, 2023

Scheduling Tools: Managing the shift schedule is one of the biggest challenges of managing an efficient restaurant. Many restaurant chains have implemented some sort of restaurant scheduling software to help with this process. Customer Service and Sales. Compliance and Safety.

Training 52

Training Scheduling Document Regulatory Compliance 52

7 Shifts

AUGUST 19, 2020

Happier, motivated staff results in reduced turnover and better customer service. Recommended reading: How to communicate tasks to staff Dress code Kitchen safety, cleaning and sanitizing instructions Health guidelines Employee Health Check is a new feature available free for all 7shifts users.

Training 148

Training POS Systems Communication Document 148

Modern Restaurant Management

AUGUST 19, 2020

Artificial Intelligence bots manage customer service interactions, asking clarifying questions to gather the necessary details. There are already sensors that can monitor food for shelf life attributes and sanitizer for proper concentration. Grocery stores allow you to shop without going through a checkout process.

Budgeting 225

Budgeting Health & Safety Sanitation POS Systems 225

Revenue Hub

DECEMBER 12, 2022

To prevent this, give staff the training and resources they need to deliver excellent customer service. . Use your PMS’ housekeeping report to ensure that each room is clean and sanitized. According to ALICE, 62 percent of guests with complaints claim that unfriendly staff are the most irritating.

Housekeeping 81

Housekeeping Training Reservations Sanitation 81

Modern Restaurant Management

JUNE 24, 2020

These include sanitation procedures, mask-wearing guidelines, social distancing policies, and more. The stress impacts customer service and availability due to working multiple jobs and attrition. "WorkJam's unified solution improves the customer experience by improving the employee experience.

Sanitation 212

Sanitation Information Marketing Server 212

Les Roches

MAY 24, 2023

You’ll also be responsible for planning staff training , such as making sure front-of-house staff know how to use any PoS (point-of-sale) system that you use, and ensuring that your kitchen staff all have appropriate food safety and sanitation training. Time management and organization You will also need to be adept at time management.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

Les Roches

MAY 9, 2023

You’ll also be responsible for planning staff training, such as making sure front-of-house staff know how to use any PoS (point-of-sale) system that you use, and ensuring that your kitchen staff all have appropriate food safety and sanitation training. Time management and organization You will also need to be adept at time management.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

Modern Restaurant Management

FEBRUARY 18, 2020

Although the land, labor, and creativity of farm-to-table sourcing is so exciting and delicious, considerable operational disruption, scheduling, and menu management is still required to make it all a profitable business model. Store schedules and labor management. Integration with third party aggregators. Reduce theft.

Marketing 212

Marketing Catering Customer Service Front of House 212

Modern Restaurant Management

MAY 5, 2020

Cities scheduled to receive Wahlburgers meal deliveries starting with National Nurses Day (May 6) and continuing through May 15 include the following: New York City. For hotels and full-service restaurants, the program also includes training on revenue-generating skills and lessons on manager motivational strategies. .”

Sanitation 108

Sanitation Training Marketing Pricing 108

Modern Restaurant Management

DECEMBER 17, 2020

A recent consumer study from Deloitte, “ The Restaurant of the Future Arrives Ahead of Schedule – Time to Get on Board ,” found that these trends are likely to remain long after the pandemic ends, as diners seek more convenient and connected restaurant experiences. The Restaurant of the Future is Here Now.

Travel and Tourism 167

Travel and Tourism Sanitation Marketing Training 167

Modern Restaurant Management

MARCH 1, 2022

“Wait times, poor customer service and order inaccuracy — not price — are being cited in our surveys as the top reasons for dissatisfaction,” said Acerra. As for hand hygiene outside of the home, 64 percent of parents say their child’s school or daycare builds handwashing into the daily schedule.

Download 177

Download Pricing Sanitation Presentation 177

Modern Restaurant Management

SEPTEMBER 15, 2020

.” This special edition of Scoop features 14 products designed to address trends within off-premise dining such as labor-saving products perfect for DIY meal kits and products that will help ease diner safety and hygiene worries, including tamper-evident packaging and sanitation items. ” DIY Meal Kits Made Easy. .”

Marketing 140

Marketing Sanitation Multi-Unit Operations Information 140

Modern Restaurant Management

OCTOBER 16, 2019

Rather than assigning people to prep stations or at checkout, Ono takes advantage of automation to free people up to do what they do best; customer service/engagement and education. With self-cleaning technology, there are never issues with equipment going uncleaned.

Marketing 126

Marketing Training Maintenance Pricing 126

Modern Restaurant Management

OCTOBER 29, 2020

“We believe technology like Flippy ROAR can improve customer service and kitchen operation. “At Tillster, we are committed to providing our customers with the needed flexibility to do what is best for their business as quickly as possible. ” Lunchbox Secures Funding. ” WorkJam I0 Composer.

Catering 140

Catering Marketing Communication Events 140

Modern Restaurant Management

DECEMBER 3, 2020

"ezCater's platform provides effortless online ordering and exceptional customer service." "Catering orders are moving online faster than ever and it's critical to Subway's growth plan to be where their customers are. Spreading the Spirit of BBQ. This year for Giving Tuesday (Dec.

Catering 147

Catering Marketing Multi-Unit Operations Events 147

Modern Restaurant Management

DECEMBER 31, 2019

Of course Gen Z is driving this trend to some extent , but a recent study also found that people looking for temporary work this holiday season wanted a flexible schedule more than any other perk – including high pay. Further, kitchen staff will have to refine preparing and styling to-go orders to present well after transit.

POS Systems 136

POS Systems Marketing Training Pricing 136