Back of House Customer Service Sanitation Scheduling 
Modern Restaurant Management
MAY 8, 2024
Some diners are more open to robot servers at quick service restaurants (30 percent) and table service (10 percent), but are still in the minority. Operators of table service restaurants in particular will have to be careful about how much automation they introduce, and what kind. This line is often blurred.
SiteMinder
FEBRUARY 29, 2024
This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. Upselling and cross-selling : Techniques to promote hotel services and amenities, contributing to revenue growth.
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7 Shifts
MAY 31, 2021
Some tools that help out in this area include restaurant accounting software, as well as processes that restrict profit loss like portion control and employee scheduling software that promotes time clocking integrity. Who is responsible for moving the inventory to the right storage and preservation space in the back-of-house when it arrives.
Lithos POS
DECEMBER 19, 2023
He has duties in both the front-of-house and back-of-house operations. In the front-of-house, he is responsible for customer service, reservations, and the overall dining experience. They manage staff schedules, handle customer inquiries or concerns, and contribute to creating a welcoming atmosphere.
7 Shifts
MARCH 16, 2022
In the restaurant industry, it can be difficult to maintain front- and back-of-house staff, as many will eventually move on to pursue new ventures such as school, travel, or alternate employment. Get Staff Buy-in On Scheduling. Within reason, give your employees ownership over their scheduling format.
Modern Restaurant Management
AUGUST 19, 2020
Artificial Intelligence bots manage customer service interactions, asking clarifying questions to gather the necessary details. There are already sensors that can monitor food for shelf life attributes and sanitizer for proper concentration. Reiterate your health and safety procedures as communities slowly open back up.
Les Roches
MAY 24, 2023
You’ll also be responsible for planning staff training , such as making sure front-of-house staff know how to use any PoS (point-of-sale) system that you use, and ensuring that your kitchen staff all have appropriate food safety and sanitation training. You will also need to learn interpersonal skills and social skills.
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