Modern Restaurant Management

JULY 13, 2020

Consumers Still Expect Excellent Customer Service. This is critical to not only balance front or back of the house needs, but to maintain high-quality customer service. As of June 16, companies have experienced a 72 percent increase in customer demand, leading to a surge in hiring.

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Modern Restaurant Management

DECEMBER 28, 2020

Two, there will continue to be pushback on high commission fees from third-party delivery services, and more and more restaurants will find that, given the commission-free alternatives, they simply don’t need them. And three, above all, we see the need for digital marketing automation continuing and growing into 2021 and beyond.

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Events Sanitation Marketing Communication 230

MBB Hospitality

JANUARY 11, 2022

Supplying your employees with handwashing stations to encourage cleanliness will not only keep them healthier and more productive, but it is good for your customers as well. You can also provide hand sanitizer to your employees and customers. Customer Service. Marketing Techniques. Proper Pricing.

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Sanitation Customer Service Pricing Budgeting 52

Modern Restaurant Management

OCTOBER 28, 2021

Highlight steps you’ve taken to safely bring your employees back to work, and what that means for customers. Talk about any new or enhanced sanitation efforts at the restaurant. You’ll then want to pivot to your customer-service messaging. Offer to share insights on how your guests are reacting.

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Communication Customer Service Information Sanitation 202

Restaurant Engine

JULY 25, 2020

Drive-thru windows and on-demand food delivery, which proved strong product-market fit pre-COVID-19, are now permanently cemented. There are many more examples of the new normal, including complimentary hand sanitizer dispensers aside doorways, and more frequent restroom cleaning.

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Sanitation Customer Service Marketing 107

Modern Restaurant Management

APRIL 27, 2020

To aid with these needs, we are assembling a full portfolio of solutions, such as enhanced sanitation needs, social distancing strategies for the dining room and new tools to support the operational changes our customers will need to make moving forward,” Osborne said. Socialincs, Inc.,

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Sanitation Information Marketing Workshop 185

The Restaurant Times

APRIL 28, 2021

A recovering economy, saturated retail market, and introduction of VAT have made people price and health-conscious. Effective Customer Service In Demand . Effective customer service is a priority area that restaurants should focus on. The spread of COVID-19 has made customers skeptical about dining in restaurants.

Customer Service 52

Customer Service Sanitation Catering Pricing 52

Modern Restaurant Management

APRIL 27, 2020

To aid with these needs, we are assembling a full portfolio of solutions, such as enhanced sanitation needs, social distancing strategies for the dining room and new tools to support the operational changes our customers will need to make moving forward,” Osborne said. Socialincs, Inc.,

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Modern Restaurant Management

JUNE 9, 2020

added social distancing stickers, and sanitizer stations. The goal is to empower franchisees with business intelligence and automation technology that allows them to manage labor, decrease food costs, and improve customer service.

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Sanitation Customer Service Scheduling Communication 179

Modern Restaurant Management

FEBRUARY 23, 2021

By following policies that protect our guests, staff, and the business itself — actions like implementing an updated cleaning and sanitization policy across all restaurants — management teams put safety for all first and showed our staff that we will do what it takes to keep them safe. What can we do today to make it better?”

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Training Sanitation Events Customer Service 180

Lithos POS

DECEMBER 19, 2023

His duties include executing marketing strategies, recruitment, and hiring, ensuring food quality, staff training, and maintaining effective communication between the administrative team, kitchen staff, and front-of-house employees. Their coordination matters in customer service. Everything you can is related to the customer.

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Front of House Scheduling Communication Bookkeeping 52

Revenue Hub

OCTOBER 14, 2022

The domestic market performed well for hotels in relation to short breaks over long stays. A smart bathroom is one equipped with things like voice assistant capabilities, automatic software updates, water and energy usage reduction, systematically sanitized pipes, and automatic temperature controls. How has 2022 fared for hotels?

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Les Roches

MAY 24, 2023

You’ll also be responsible for planning staff training , such as making sure front-of-house staff know how to use any PoS (point-of-sale) system that you use, and ensuring that your kitchen staff all have appropriate food safety and sanitation training. Time management and organization You will also need to be adept at time management.

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Front of House Communication Hospitality Management Customer Service 52

Les Roches

MAY 9, 2023

You’ll also be responsible for planning staff training, such as making sure front-of-house staff know how to use any PoS (point-of-sale) system that you use, and ensuring that your kitchen staff all have appropriate food safety and sanitation training. Developing a marketing strategy You should have a plan for how and when to advertise.

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Front of House Communication Hospitality Management Customer Service 52

Modern Restaurant Management

DECEMBER 17, 2020

Specifically, Orlando, FL topped the list of major markets with the most positive restaurant sentiment, as was the norm before the pandemic. During November, Orlando’s restaurant guests had the most positive sentiment when rating their experiences with the key indicators of food and service. ” Air Quality Concerns Guests.

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Travel and Tourism Sanitation Marketing Training 167

Modern Restaurant Management

JULY 14, 2020

Customers who click to learn more will be invited to suggest additional merchants that are Black-owned. Customers will see Black-owned carousels on DoorDash in select markets including Washington D.C, Openness Moving Forward : Market from weaknesses and allow them to become your strength. P&O Global Technologies, Inc.,

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Les Roches

JANUARY 11, 2024

With some types of sustainable tourism such as ‘soft tourism’, all can benefit from a more mindful approach towards their surroundings while still enjoying excellent customer service. Tourist flow can be developed through off-seasons via clever marketing to relieve pressure on resources in high seasons.

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Travel and Tourism Catering Sanitation Information 52

Modern Restaurant Management

DECEMBER 3, 2020

“Florida is an ideal market for us because there is an unmatched synergy between the sunshine state and our hometown of New Orleans, especially when it comes to tourism,” said David Mesa, Chief Development Officer for PJ’s Coffee of New Orleans. PJ's Hopes to Open 187 Locations Throughout Florida in Next 10 Years.

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Catering Marketing Multi-Unit Operations Events 165

Modern Restaurant Management

OCTOBER 16, 2019

“We’re excited to be launching our first market in our backyard, sunny Los Angeles,” said Stephen Klein, Co-Founder, and CEO. Rather than assigning people to prep stations or at checkout, Ono takes advantage of automation to free people up to do what they do best; customer service/engagement and education.

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Marketing Training Maintenance Pricing 126

7 Shifts

DECEMBER 18, 2023

From cleaning flat tops to refilling sanitizers, it’s easy for tasks to get lost in the shuffle. These kiosks not only created a positive customer service environment but also helped the chain navigate FOH labor shortages in recent years. This information can then influence your marketing initiatives.

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POS Systems Scheduling Reservations Communication 158

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. One great thing about the online delivery market is that it produces massive amounts of data. Marketing efficiency and effectiveness.

Catering 215

Catering Marketing Customer Service Front of House 215

MBB Hospitality

OCTOBER 18, 2023

Keep an eye on the market trends and customer preferences As a restaurant owner, keeping an eye on the market trends and what your customers prefer is key. When it comes to the market trends, nothing will always be forever. Meaning there will be a change in trends and what the customers prefer.

Customer Service 52

Customer Service Sanitation Marketing Pricing 52

Modern Restaurant Management

JUNE 24, 2020

Additionally, when buyers place an order through Square Online Store, sellers receive their contact information in the Square Customer Directory and are able to maintain sales history for those customers. Travel Safe features are available in all 49 markets where Tripadvisor operates. In the U.S., Paytronix Systems, Inc.,

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Sanitation Information Marketing Server 215

7 Shifts

DECEMBER 18, 2023

From cleaning flat tops to refilling sanitizers, it’s easy for tasks to get lost in the shuffle. These kiosks not only created a positive customer service environment but also helped the chain navigate FOH labor shortages in recent years. This information can then influence your marketing initiatives.

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POS Systems Scheduling Reservations Communication 78

Restaurant Engine

DECEMBER 22, 2021

. #1: Better Customer Service. Perhaps the most important benefit of fully automated kitchens are their ability to completely overhaul your customer service. An automated kitchen standardizes your procedures and speeds up your kitchen which ultimately helps you provide a better overall customer experience.

Customer Service 59

Customer Service Sanitation Training Budgeting 59

Les Roches

APRIL 3, 2023

This includes overseeing staff, inventory management, creating menus and pricing dishes, ensuring customer satisfaction, and adhering to sanitation and safety regulations. Ensuring excellent customer service The hospitality industry relies heavily on excellence in customer service.

Budgeting 52

Budgeting Customer Service Communication Training 52

Modern Restaurant Management

OCTOBER 29, 2020

“We believe technology like Flippy ROAR can improve customer service and kitchen operation. Lunchbox will also focus on acquiring top-tier talent and invest in further development on its platform and expand to new markets. ” Lunchbox Secures Funding.

Catering 143

Catering Marketing Communication Events 143

7 Shifts

MARCH 16, 2022

High staff turnover has the potential to negatively impact your business's productivity, employee morale and, of course, the quality of product and customer service. If, for example, someone on your staff wants to go into marketing, work with them on event planning and ask them to develop a social media strategy for the business.

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Modern Restaurant Management

SEPTEMBER 15, 2020

Market Cafe Powered by FOODWORKS is both a cost-effective, contact-free dining option, while simultaneously helping local restaurants and food artisans who were affected by COVID-19 get back on their feet and provide them with a way to restart their services. ” says John Cocker, FOODWORKS’s president.

Marketing 162

Marketing Sanitation Multi-Unit Operations Information 162

Modern Restaurant Management

FEBRUARY 14, 2020

Building off a successful localized effort to improve athletic facilities in underfunded areas of its hometown, the Game On Foundation will amplify the brand’s reach to help communities throughout markets across the country. “Everything we serve will be fresh, top quality, and sourced from the best markets around the world.

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Events Sanitation Marketing L&D 131

Modern Restaurant Management

FEBRUARY 1, 2021

However, value sentiment is much more positive for full-service than for limited-service. Guest sentiment remained consistent across most designated market areas. The Orlando market once again hosted the most positive restaurant guests when it came to rating restaurant food, service and ambiance.

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Travel and Tourism Pricing Marketing Customer Service 133

Modern Restaurant Management

MARCH 1, 2022

“Wait times, poor customer service and order inaccuracy — not price — are being cited in our surveys as the top reasons for dissatisfaction,” said Acerra. For times when soap and water are not available, the CDC says that hand sanitizer is a good, second option for hand hygiene. ” The annual survey.

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Download Pricing Sanitation Presentation 183

Modern Restaurant Management

DECEMBER 31, 2019

Substantial advantages in marketing, reduced labor costs, shared management costs, lower occupancy cost can be had in this model. A chicken sandwich and the impact it has had on how to market a product – see Popeye’s vs. Chick-fil-A. The global food delivery market is expected to grow to 11.4 Ghost Kitchens.

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POS Systems Marketing Training Pricing 138

Modern Restaurant Management

AUGUST 19, 2020

Artificial Intelligence bots manage customer service interactions, asking clarifying questions to gather the necessary details. There are already sensors that can monitor food for shelf life attributes and sanitizer for proper concentration. Owners and marketers must bring their efforts to the next level to stay in business.

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Budgeting Health & Safety Sanitation POS Systems 227

Modern Restaurant Management

MAY 5, 2020

Engage Acquires Boston Market. Boston Market® was acquired by Engage Brands, LLC, one of the Rohan Group of Companies, owned by real estate investor and restaurant operator, Jignesh (Jay) Pandya of Bucks County, Pennsylvania. who provided business advisory and restructuring services. Donations can be made at giftaplate.org.

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Sanitation Training Marketing Pricing 122