Hospitality Net

FEBRUARY 14, 2024

In November, Airbnb acquired a stealth AI firm launched by Siri’s co-founder, called GamePlanner.AI. The deal valued the secretive startup at around $200 million, according to reports.

Concierge 75

Concierge 75

Hospitality Net

JANUARY 16, 2024

Once, hotels stood as beacons of hospitality, where every guest was treated like royalty. The lobby buzzed with the energy of travelers from far and wide, greeted by a concierge who knew the city like the back of his hand. Room service was a call away, and the meticulous housekeeping was a silent ballet that kept everything pristine.

Concierge 98

Concierge Housekeeping 98

Hotel Business

JULY 11, 2023

This acquisition expands Sojern’s Travel Marketing Platform to engage across the entire guest journey with VenueLytics’ technology that includes an Artificial Intelligence (AI)-powered virtual concierge, real-time guest feedback and digital reputation management tools, and a guest marketing suite for email and text promotions.

Concierge 40

Concierge Guest Satisfaction Marketing Book 40

Hospitality Net

JANUARY 12, 2024

Boasting multimillion-dollar transformations to the main lobby, reception area, concierge and retail spaces, a new Black Diamond Bar and the fully renovated award-winning Spur Restaurant & Bar, Teton Mountain Lodge invites locals and vacationers alike to experience this elevated alpine retreat.

Concierge 97

Concierge 97

Hospitality Net

OCTOBER 18, 2023

Imagine a hotel without a front desk or a concierge station. Now imagine that hotel’s lobby with comfortable, shared spaces that blend leisure with business. Today these properties exist, and guests love them.

Concierge 90

Concierge 90

Hospitality Net

AUGUST 21, 2023

IRIS, a global market leader in digital F&B ordering, guest directory and concierge solutions for hotels and restaurants, has been chosen by the five-star Sanderson London to boost in-room F&B revenue and streamline operations.

Concierge 93

Concierge Marketing 93

Hospitality Net

AUGUST 16, 2023

The Westin Riverfront Resort & Spa Avon, Vail Valley has launched an extensive renovation called "The Next Chapter" that will be completed by Winter 2024 - including a guestroom refresh, the creation of a new Adventure Center with activity concierge and the Vail Valley’s first rooftop bar.

Concierge 93

Concierge 93

Hospitality Net

SEPTEMBER 25, 2023

In the dynamic world of hospitality, seamless resort operations are the key to delivering exceptional guest experiences.

Concierge 95

Concierge Communication 95

Hospitality Net

AUGUST 22, 2023

Concierge-packed picnic baskets filled with delicious cheeses, snacks and local wine to enjoy on area beaches or rocky cliffs. Breathtaking views from a rooftop deck and bar overlooking the coastline; ideal for morning coffee and yoga classes, oyster shucking, fireside S’more’s, and evening cocktails.

Concierge 95

Concierge 95

Hospitality Net

NOVEMBER 22, 2023

FLYR, the AI-powered platform for travel technology, and Roam Around, the AI-powered concierge, today announced a strategic partnership to bring AI travel planning to hotels and airlines worldwide. With this new partnership, hotels and airlines will be able to create and deliver bespoke travel itineraries for every customer.

Concierge 74

Concierge 74

Hospitality Net

AUGUST 8, 2023

The hospitality industry is embracing a high-tech revolution powered by artificial intelligence, fundamentally transforming how hotels serve guests. From robotic concierges to predictive analytics, AI automates repetitive tasks and offers data-driven conveniences. Yet the human touch remains essential.

Concierge 94

Concierge 94

Hospitality Net

MARCH 20, 2024

This industry-first technology marks a significant milestone in the evolution of property management solutions, introducing specialized AI agents designed to cooperate and handle specific tasks like concierge services and guest communications, without the need for human intervention.

Concierge 45

Concierge Property Management Communication 45

Hospitality Net

NOVEMBER 15, 2023

IRIS, a global market leader in digital F&B ordering, guest directory and concierge solutions for hotels and restaurants, has been chosen by Mandarin Oriental, Costa Navarino to provide a digital F&B ordering and guest directory platform for their guests to reflect their commitment to delivering exceptional guest experiences.

Concierge 52

Concierge Marketing 52

Hospitality Net

MAY 9, 2023

Aspen Hospitality, the hospitality division of Aspen Skiing Company officially transitioned the Hotel Born, located adjacent to Denver’s Union Station, to Limelight Denver, effective today.

Concierge 92

Concierge 92

Modern Restaurant Management

MAY 18, 2022

Typically, the net medical plan cost increase for employers has been 17 percent lower than the gross increase due to plan design changes. Concierge services. Voluntary supplemental insurance plans, accident, critical illness, and hospital indemnity for example, remain popular in the restaurant sector. percent rate of increase.

Concierge 212

Concierge Budgeting Scheduling Article 212

Hospitality Net

JANUARY 11, 2024

From the moment a traveler starts planning their trip until they check out of their accommodation, technology is woven into the guest experience, be it from searching for prices and booking online to contactless check-ins, AI-powered concierges and mobile payments.

Concierge 40

Concierge Pricing Book 40

Metasphere

AUGUST 27, 2022

A hotel chatbot serves as a modern-day equivalent of a concierge and is one of the newest innovations in hotel technology. 24/7 Customer service Modern consumers expect a high-quality, timely response time, which can be challenging in the travel and hospitality industry dealing with a global clientele.

Customer Service 52

Customer Service Communication Housekeeping Book 52

EATER

AUGUST 30, 2022

In New York City, chef-owner Toshihiro Uezu’s Kurumazushi debuted in 1977; in 1995, his omakase menu netted a three-star review from then- New York Times critic Ruth Reichl, who noted that despite the “current craze” for sushi, the dinnertime clientele was still mostly made up of Japanese guests.

Reservations 108

Reservations Pricing Concierge Information 108