Hotel Owner

JUNE 19, 2023

We’re in our fourth year of operating pop-up hotels throughout the UK and Europe, managing reservations, distribution and pricing, as well as reception, cleaning and maintenance staff. Reception staff will be needed to offer the concierge services guests will expect from hotels.

Concierge 105

Concierge Housekeeping Maintenance Book 105

SiteMinder

OCTOBER 11, 2022

For hotels with concierge services, there should ideally be a separate space to avoid long queues and overcrowding. From hiring all staff to scheduling maintenance to creating new revenue management strategies , the hotel management team is extremely busy. Reporting issues to the maintenance team. Maintenance department.

Front of House 59

Front of House Housekeeping Maintenance Back of House 59

Hotel Business

SEPTEMBER 28, 2023

Among the services provided will be owner relations and services, accounting and financial services, guest/concierge services, front desk and amenity management, maintenance and capital project oversight, marketing, distribution and pricing, housekeeping and procurement.

Resort Management 99

Resort Management Procurement Concierge Housekeeping 99

eZee Absolute

NOVEMBER 8, 2023

Maintenance and Housekeeping: Maintenance teams benefit from real-time data through IoT integration for hotel sensors. Interactive Information and Concierge Services : 5G enables real-time access to a wide range of information and services. These technologies can elevate the entertainment and educational offerings at your hotel.

Guest Services 66

Guest Services Guest Satisfaction Concierge Housekeeping 66

Les Roches

OCTOBER 30, 2023

Unparalleled convenience: Voice commands and smart room features offer convenience for guests, along with virtual concierge services to help them access what they need, when they need it. Rising operational costs: Running a hotel involves significant operational costs, including staff salaries, maintenance, and utility expenses.

Concierge 52

Concierge Travel and Tourism Information Catering 52

SiteMinder

NOVEMBER 22, 2023

All of these apps are designed to deliver an instant concierge-style chat service to help customers plan and manage their everyday needs. Marriott has Mario welcoming guests, Hilton has Connie the concierge, and InterContinental has Dash transporting items between guests and staff. That’s a question we’re going to try and answer.

Travel and Tourism 52

Travel and Tourism Concierge Book Valet Services 52

Les Roches

JULY 11, 2023

Food and beverage manager : working within food and beverage management can include overseeing a team of chefs, stock inventory and employee scheduling Restaurant manager: supervising operations in the kitchen and ensuring the restaurant complies with health, safety and quality assurance Sales and marketing director: this role includes managing a (..)

Maintenance 40

Maintenance Concierge Communication Housekeeping 40

Hotel Business

FEBRUARY 15, 2023

Beyond entertainment, effective in-room media hub strategies create the opportunity to provide guests with instant access to a wide array of digital concierge services, enhancing in person services offered by staff on site. It is a proven way of driving incremental traffic to on-premises restaurants and other revenue-generating offerings.

Concierge 59

Concierge Guest Satisfaction Maintenance Information 59

Les Roches

AUGUST 10, 2023

Some of the common back-of-house positions you may find include: Food and beverage manager Chef Sous chef Line cook Pastry chef Purchasing manager Housekeeping staff Facilities manager Maintenance technician Sales and marketing Finance and revenue management What skills are required for back-of-house roles?

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Hotel Business

FEBRUARY 26, 2024

Smart concierge: Hyper Nimbus uses conversational agents to provide guests with 24/7 support. The Smart Concierge intelligently parses, coordinates and assigns requests—whether for room service, maintenance issues or special amenities—ensuring rapid resolution.

Concierge 111

Concierge Housekeeping Maintenance Pricing 111

SiteMinder

OCTOBER 10, 2022

A similar question with the relevant software or program can be used for roles such as night duty manager, restaurant manager, maintenance supervisor or really any role that requires using a certain computer system. Although the roles vary, what you ask at a hotel receptionist interview will be similar to concierge job interview questions.

Housekeeping 52

Housekeeping Customer Service Communication Concierge 52

Les Roches

JANUARY 19, 2024

you’ll need a detailed breakdown of overheads such as staff wages, utilities, marketing efforts, and ongoing maintenance. If you’re trying to answer the question ‘How much does it cost to own a hotel?’ Profitability projections Any financial business model a hotel may follow must include a profitability projection.

Marketing 52

Marketing Book Accounting Procurement 52

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Hotelogix

OCTOBER 18, 2023

  Cost Consideration: Analyze the overall cost, including setup, licensing, and maintenance fees.  They are ideal for quick check-ins, room service orders, and concierge services in smaller establishments.   Training and Support: Ensure the provider offers comprehensive training and ongoing technical support. 

POS Systems 130

POS Systems Guest Satisfaction Training Front of House 130

SiteMinder

OCTOBER 10, 2022

Some services and features you can expect to see at five star hotel include: Concierge and reservations desk. They therefore share responsibility for maintenance and so on. In order to be rated higher than a four star establishment, they must offer different types of services in the hotel. Valet parking. 24-hour room service.

Travel and Tourism 72

Travel and Tourism Budgeting Catering Concierge 72

SiteMinder

JANUARY 17, 2024

According to Oracle, 70% of hotels already are or are planning to adopt contactless technology for check-in, food ordering, concierge services and more. In addition to this, the ongoing maintenance costs can be higher compared to simpler digital solutions, requiring regular upkeep to ensure smooth functioning.

Book 52

Book Download Reservations Blog 52

SiteMinder

DECEMBER 7, 2023

Just look at the wide array of different workers a relatively standard, medium-sized hotel might employ: hotel managers, receptionists, admin staff, salespeople, maintenance workers, housekeepers, concierges, valets, bartenders, waitstaff, chefs, childcare workers and more. For example; room cleaning, maintenance tasks, communication.”

Blog 59

Blog Travel and Tourism Events Download 59

Modern Restaurant Management

JULY 1, 2021

Wait estimates/crowd management alerts (restroom, concierge lines, merchandise, entry point, etc.) (38 Concierge experience from their seat (mobile-enabled ordering for food/beverage) (34 percent). “Equipment repairs and maintenance cost the restaurant industry $26 billion annually. Mobile-enabled payment (38 percent).

Marketing 154

Marketing Download Maintenance Reservations 154