7 Shifts

JULY 29, 2021

Kaldi's has been with 7shifts since our founding year in 2014, one of our earliest adopters of the restaurant scheduling tools. Kaldi's partnered with 7shifts over other scheduling platforms for its ease of use: “It was just so much easier and I could teach anybody in 30 minutes how to use it, and they could use it,” says Kildron.

Scheduling 148

Scheduling Communication Training Special Events 148

7 Shifts

AUGUST 27, 2021

After years of use, they found that the customer service and training on the product didn't match the personal touch that they appreciated and wanted for their restaurants. Scheduling 300-plus employees. Scheduling 300-plus employees. Schedule with empathy. Scheduling 300-plus employees—and saving money.

Scheduling 148

Scheduling Communication Front of House Server 148

Modern Restaurant Management

MAY 30, 2023

Invest in Training Seasonal Workers It might seem counterintuitive — investing time and resources into employees who will only be on the job for a few months — but making an extra effort with temporary employees will pay off. Don’t skimp on onboarding and training.

Scheduling 179

Scheduling Communication Bookkeeping Training 179

7 Shifts

MAY 27, 2021

Restaurant schedules shuffle all the time. While some managers dread the thought of a seasonal, monthly, or weekly schedule adjustment, others rely on it. This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Table of Contents.

Scheduling 148

Scheduling Server Front of House Back of House 148

SiteMinder

FEBRUARY 29, 2024

What is hospitality training? Hospitality training is a comprehensive educational and practical program designed to equip individuals with the necessary skills, knowledge, and competencies required to excel in the hospitality industry. What are the objectives of hospitality training?

Training 52

Training Customer Service Guest Satisfaction Communication 52

Modern Restaurant Management

OCTOBER 28, 2022

1 – Hone Your Labor and Scheduling Processes. Scheduling software can help you determine optimal staffing levels based on forecasted demand. And though that in and of itself is helpful, it also communicates something important to your employees – you care about their experience and want to make things easier for them.

Training 188

Training Communication Scheduling Information 188

7 Shifts

DECEMBER 2, 2021

In many restaurants, on-call scheduling is inescapable. However, when mismanaged, on-call scheduling can frustrate staff, throw off their work-life balance, and impact financial security. On-call scheduling needs to be handled in a way that respects employees' time but never leaves the restaurant short-staffed. Best Practices.

Scheduling 148

Scheduling Server Communication Back of House 148

Modern Restaurant Management

MARCH 19, 2024

Work Ethic : The foundational principle of a strong work ethic seems to be fading from business training faster than the implementation of robotics. The scarcity of training, communication and preparation skills are diminishing the quality of service across the board and should be of concern for the industry as a whole.

Communication 197

Communication Training Scheduling 197

7 Shifts

FEBRUARY 14, 2022

Predictive Scheduling has become a hot topic in the restaurant industry. As a growing number of municipalities propose and approve legislative changes around scheduling practices, many restaurateurs are wondering: how will predictive scheduling impact my business? What is Predictive Scheduling? Table of Contents.

Scheduling 148

Scheduling Food Operations Communication Training 148

7 Shifts

AUGUST 19, 2020

The more staff you have to replace, the more money you have to spend on recruitment, and the more time you have to spend interviewing and training. In order to help new staff learn the ropes, you need to create a comprehensive restaurant staff training manual. Even your most seasoned staff can forget things.

Training 148

Training POS Systems Communication Document 148

7 Shifts

APRIL 7, 2021

After months of quarantine, restaurants were allowed to reopen with new restrictions, and the way they hire, train, and onboard employees had to adjust accordingly. These actions called for creating different ways to train employees based on certain aspects of the job.

Training 148

Training Information Scheduling Customer Service 148

Les Roches

MAY 22, 2023

Effective customer communication management plays a vital part in a business’s success, from attracting prospective customers, moving them along the customer journey, and retaining them as loyal advocates. What is customer communication management (CCM)? What does a customer communication manager do?

Communication 52

Communication Training Information Customer Service 52

Synergy Suite

AUGUST 17, 2022

While these are critical elements to a top-tier dining experience, they can’t run efficiently without well-structured, rock-solid restaurant scheduling. An ill-planned schedule means so much more than running into a few shifts that must be filled at the last minute. Why Is Restaurant Scheduling So Important? Fixed Shifts.

Scheduling 52

Scheduling Regulatory Compliance Server Training 52

7 Shifts

JULY 16, 2020

But the question remains— with a staff that changes size and personnel by the shift, what is the best way to set, communicate, and enforce restaurant task management to your staff? Restaurant task management is the organization, delegation, and communication of necessary tasks in your restaurant.

Communication 113

Communication Scheduling Accounting Training 113

7 Shifts

MAY 27, 2021

Restaurant schedules shuffle all the time. While some managers dread the thought of a seasonal, monthly, or weekly schedule adjustment, others rely on it. This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Table of Contents.

Scheduling 78

Scheduling Server Front of House Back of House 78

Synergy Suite

JANUARY 10, 2023

It’s no secret that running a great restaurant requires great employees, and that the best employees benefit from the best restaurant training. A quality, standardized restaurant training program is an absolutely vital part of any successful multi-location restaurant business. It improves customer satisfaction.

Training 52

Training Document Communication Customer Service 52

7 Shifts

DECEMBER 18, 2023

All of that on top of the everyday tasks from scheduling to payroll to reporting can catch up to you. Employee scheduling software Say goodbye to frustrating spreadsheets, paper schedules, and confusing text message chains. Creating analog schedules is time-consuming, and you also won’t collect any scheduling data.

POS Systems 158

POS Systems Scheduling Reservations Communication 158

Synergy Suite

JANUARY 14, 2023

Restaurant training is most crucial during restaurant employee onboarding , but shouldn’t be forgotten afterwards. After the initial training period and shadowing is complete, it’s important that the most important areas of knowledge are continuously reinforced. Why is Continued Restaurant Training Important?

Training 52

Training Customer Service Communication Document 52

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. Try 7shifts for free. Try 7shifts for free.

POS Systems 147

POS Systems Scheduling Training Reservations 147

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. Try 7shifts for free. Try 7shifts for free.

POS Systems 141

POS Systems Scheduling Training Reservations 141

Modern Restaurant Management

FEBRUARY 28, 2023

Some of the most common impediments to employee engagement and retention include: insufficient or improper onboarding processes for new staff, ineffective or even chaotic communication with workers, and little or no acknowledgement of great performance at work. These lead to poor employee experience and often frustration among staff.

Communication 197

Communication Scheduling Training Sanitation 197

Synergy Suite

DECEMBER 22, 2022

While it may seem like something that gets put on the back burner, training your staff should be at the forefront of your mind if you own or manage a restaurant. While at first restaurant training may not seem to directly correlate with increasing sales and revenue, keep in mind that the staff and servers are the first customer touchpoint. .

Training 52

Training Document Information Server 52

Synergy Suite

JANUARY 19, 2023

Some key characteristics of a great shift manager are strong leadership skills, good communication, the ability to problem solve, time management, and great in a customer-facing role. The proper training of shift leaders and managers is essential for ensuring the smooth and efficient operation of each of your locations.

Training 52

Training Scheduling Customer Service Communication 52

7 Shifts

MARCH 23, 2022

Problem : Manual scheduling processes that took too much time, siloed operations, and didn't resonate with a younger, tech-saavy workforce. Solution: Cloud-based scheduling software that brings together operations across 16 locations, keeps staff accountable, and gives them tools to increase efficiency. Complicated, manual scheduling.

Scheduling 147

Scheduling Communication Accounting Front of House 147

7 Shifts

JUNE 3, 2022

Schedules aren't flexible. More than half of restaurant workers say that flexible scheduling would greatly affect their happiness at work. The Solution: Schedule with empathy. Don't let the schedule become a list of names. Everyone on your team has life circumstances that must be accounted for when building the schedule.

Scheduling 158

Scheduling Communication Training Book 158

InnQuest

SEPTEMBER 12, 2023

Preventive maintenance schedules and swift repairs are essential to prevent service disruptions and ensure guest safety. This involves recruiting, training, and retaining qualified staff, creating a positive work culture and offering opportunities for career growth. Effective communication and resolution strategies are pivotal.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

7 Shifts

FEBRUARY 7, 2024

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Restaurant employee scheduling software Other than having a good product, your staff and how you manage them is the ultimate marker of restaurant success.

POS Systems 125

POS Systems Scheduling Front of House Accounting 125

Synergy Suite

NOVEMBER 18, 2022

Soft skills might barely be mentioned in your restaurant’s training program and may not even be covered at all. If you plan on implementing soft skills training (strongly recommended), it’s best to start with management first. . Why Is It Important to Train Managers and Employees on Soft Skills? Multi-Tasking.

Training 52

Training Server Communication Scheduling 52

Synergy Suite

JANUARY 17, 2023

They communicate with the kitchen staff to make sure menu items don’t run low, and sometimes they even help with food prep, or putting dishes together themselves. Because they have so much responsibility, the training of front-line crew members is a vital component for every quick-service and fast casual restaurant.

Training 52

Training Customer Service Communication Sanitation 52

Modern Restaurant Management

MARCH 1, 2022

Empowering Employees with the Right Tools and Training. By providing training focused on life skills that extend beyond the restaurant environment, such as communication, goal setting, and leadership, this demonstrates holistic investment in the workforce. Restaurant people are “people-people.”

Back of House 230

Back of House Training Front of House Scheduling 230

Modern Restaurant Management

OCTOBER 6, 2021

Nobody wants to intentionally break local labor laws, but manual scheduling and clock in makes it all too easy to miss something like employees not taking required breaks or scheduling shifts back-to-back. Labor scheduling software makes it easy to avoid these common missteps. Increase Stickiness of Training Information.

Scheduling 199

Scheduling Sanitation Training Document 199

Modern Restaurant Management

AUGUST 12, 2022

Communication and transparency. Paid trainings, opportunities for advancement and new equipment are all ways to help employees feel valued. Rethink Scheduling. Handwritten or manually created schedules, like spreadsheets, are often riddled with errors and can be incredibly difficult to update and communicate.

Scheduling 197

Scheduling Communication Catering Training 197

MEWS

MARCH 14, 2023

Develop agile task lists and training programs 4. Enhance communication among hotel staff 8. Develop agile task lists and training programs  With technology like Mews’ Commander App you can manage your team’s tasks from any device seamlessly. 8 Tips for hoteliers 1. Embrace technology 2. Check your guest feedback 5.

Housekeeping 130

Housekeeping Guest Satisfaction Communication Training 130

Modern Restaurant Management

SEPTEMBER 11, 2023

Kitchen Operations AI-powered systems can streamline kitchen operations by automating processes and improving communication. Staff Management AI tools can assist with staff scheduling, labor forecasting, and task assignment, with the ability to generate recommended labor hours for each day to the hour.

Kitchen Operations 215

Kitchen Operations Scheduling Reservations Communication 215

Modern Restaurant Management

OCTOBER 9, 2023

Creating a Supportive Environment Employers should strive to foster open communication and destigmatize mental health discussions. Providing mental health awareness and resilience training to all employees can help promote a supportive work environment.

Workshop 196

Workshop Training Scheduling Communication 196

7 Shifts

DECEMBER 18, 2023

All of that on top of the everyday tasks from scheduling to payroll to reporting can catch up to you. Employee scheduling software Say goodbye to frustrating spreadsheets, paper schedules, and confusing text message chains. Creating analog schedules is time-consuming, and you also won’t collect any scheduling data.

POS Systems 78

POS Systems Scheduling Reservations Communication 78

Modern Restaurant Management

MARCH 6, 2023

Optimizing employee management and centralizing communications holds employees accountable for following health and safety procedures, whether that be ensuring that employees wash their hands properly or designated areas are kept clean. For example, managers can easily adjust cleaning schedules and ensure assignments are completed.

Communication 187

Communication Information Scheduling Accounting 187