Modern Restaurant Management

OCTOBER 5, 2021

Particularly impacted by the staffing shortage, restaurants are struggling to beat the labor crisis, with staffing shortages felt in both back-of-house and front-of-house staff. Although employment numbers are on the upswing, employment at eating and drinking establishments was still 1.5

Scheduling 223

Scheduling Front of House Back of House Communication 223

Modern Restaurant Management

MAY 24, 2022

Communicate. It’s important that front-of-house and back-of-house staff members have clear lines of communication with you and with each other. Take the time to schedule regular oneon-one check-ins with your employees. Restaurants can be busy, scattered places. Build a network. Make Health a Priority.

Front of House 208

Front of House Scheduling Back of House Communication 208

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Scheduling & payroll Ask any restaurant manager what their biggest point of frustration on the job is. Chances are, it's balancing the scheduling requests of dozens of employees each week. Oversee incoming deliveries.

Scheduling 158

Scheduling Front of House Training Customer Service 158

Lithos POS

DECEMBER 19, 2023

Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience. It also helps in effective communication in every department to others. He has duties in both the front-of-house and back-of-house operations.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

SiteMinder

OCTOBER 11, 2022

Front of house positions in a hotel. Front office positions in hotels can range from managers to receptionists. Of all the front of the house positions in a hotel, this is the most senior. Duties include training and managing various other hotel front desk positions such as receptionists and concierge.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

7 Shifts

NOVEMBER 12, 2020

It usually involves an orientation, paperwork collection, and training. Day Two Training: Learning how to do your job with a training manual, in-person classes, online learning, and shadowing. Restaurant technology training, including how to request shifts and what to do during opening and closing shifts.

Training 122

Training Customer Service Communication Information 122

7 Shifts

SEPTEMBER 16, 2021

If you're managing multiple locations of the same concept, you'll benefit from having a universal approach to hiring, training, suppliers, technology, and the overall guest experience. Standardized training across all of your locations unifies all employees to work within the guidelines you've created. Keep Your Team Connected.

Document 148

Document Communication POS Systems Training 148

7 Shifts

SEPTEMBER 19, 2022

They offer work-life balance, flexible schedules, useful benefits, and operate on strong core values. Back-of-House and Front-of-House. Establish Clear Lines of Communication. Schedule with empathy. Back-of-House and Front-of-House are an even split. Communication breaks down.

Scheduling 78

Scheduling Front of House Back of House Communication 78

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Scheduling & payroll Ask any restaurant manager what their biggest point of frustration on the job is. Chances are, it's balancing the scheduling requests of dozens of employees each week. Oversee incoming deliveries.

Scheduling 78

Scheduling Front of House Training Customer Service 78

The Restaurant Times

MARCH 13, 2023

For example, you can streamline kitchen processes, optimize inventory management , provide staff training, and implement scheduling systems by focusing on your BOH. Okay, not a complete language per se, but some code words that make communication easier. And, well, every world needs its own lingo.

Back of House 52

Back of House Front of House Communication Training 52

7 Shifts

FEBRUARY 21, 2023

When staff are unhappy, you lose more than just the cost of hiring and training. Salt & Straw in Portland made “Saltie Salutes” part of their internal communication so employees can send each other recognition for jobs well done. Trust among your team and stronger communication makes your restaurant work better, too. “.I've

Communication 152

Communication Events Front of House Back of House 152

7 Shifts

AUGUST 5, 2020

It’s seen in the data how quickly restaurants are flocking to takeout and delivery options to rebuild their revenue, with 43% more delivery-related roles being scheduled since the pandemic began. Will you hire in-house drivers, use third party drivers, or cross train your front-of-house (FOH) staff to double as drivers ?

Scheduling 136

Scheduling Training Front of House Budgeting 136

Les Roches

JUNE 5, 2023

Front office management In a hotel, the front office management can also be called front-of-house management. Front-of-house management Font-of-house management is vital in restaurants to ensure customers enjoy their experience. You can match a role to your skills and interests.

Menu Planning 52

Menu Planning Housekeeping Front of House Training 52

7 Shifts

NOVEMBER 17, 2020

How to communicate with staff after performance reviews. During onboarding, explain how performance reviews work, why they’re important, when staff can expect them, and how they are scheduled. Schedule performance reviews Give team members several weeks' notice that performance review season is approaching.

Download 148

Download Scheduling Communication Accounting 148

7 Shifts

JUNE 8, 2020

Katy: “ Long hours on your feet and irregular work hours and having a different schedule than other people.” Rachel: “Hustle, flexibility, communication and teamwork skills.” Katy: “For the front of house positions you should be sociable, empathetic, and able to multitask. Which was a blessing and a curse.

Server 130

Server Scheduling Communication Front of House 130

Modern Restaurant Management

JANUARY 8, 2024

To tackle this pressing issue effectively, businesses must invest in staff training and development, vital for retaining and upskilling their existing workforce. Who brands trust, how programs are architected, procedures and great communication matters…A LOT. Nothing is fraud proof.

Pricing 215

Pricing Catering Training Marketing 215

Les Roches

MAY 24, 2023

You’ll also be responsible for planning staff training , such as making sure front-of-house staff know how to use any PoS (point-of-sale) system that you use, and ensuring that your kitchen staff all have appropriate food safety and sanitation training. Successful restaurant management requires a diverse skill set.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

Les Roches

MAY 9, 2023

You’ll also be responsible for planning staff training, such as making sure front-of-house staff know how to use any PoS (point-of-sale) system that you use, and ensuring that your kitchen staff all have appropriate food safety and sanitation training. These also play into effective teamwork.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

Synergy Suite

NOVEMBER 30, 2023

Labor costs can be further divided into two main categories: Back-of-House (BOH) Labor: This includes kitchen staff, such as chefs, cooks, and dishwashers, who are responsible for food preparation and maintaining kitchen cleanliness. Effective portion control requires staff training to maintain accuracy and consistency in serving sizes.

Portion Control 52

Portion Control Scheduling Pricing Training 52

Lithos POS

SEPTEMBER 27, 2023

It helps you to make efficient payroll and enables efficient scheduling and resource management to meet business and customer demands, efficiently schedule employee shifts, and more. The strategy can include training, employee salary growth, career growth, and employee retention growth.

POS Systems 69

POS Systems Accounting Front of House Server 69

7 Shifts

OCTOBER 12, 2022

It's important to consider how many employees are in tipped positions, your staff's experience, the shift schedule structure , and projected wages with tips added. At a casual dining restaurant, a server will probably take your order at the table, and there may be bussers and food runners assisting the front-of-house staff.

Server 146

Server Back of House POS Systems Customer Service 146

7 Shifts

AUGUST 27, 2021

After years of use, they found that the customer service and training on the product didn't match the personal touch that they appreciated and wanted for their restaurants. Scheduling 300-plus employees. Scheduling 300-plus employees. Schedule with empathy. Scheduling 300-plus employees—and saving money.

Scheduling 148

Scheduling Communication Front of House Server 148

Modern Restaurant Management

DECEMBER 21, 2022

Talk to your bank — be proactive in communications and provide timely, accurate financial information if trying to secure or increase a line of credit. We’ll see more restaurants offering their employees gig-like schedule flexibility and instant access to earned wages. Your CPA can help with this.

POS Systems 197

POS Systems Pricing Front of House Marketing 197

7 Shifts

AUGUST 15, 2022

For instance, were you responsible for restaurant employee scheduling or managing a log book ? For example, being personable and communicative lends itself much more closely to a server job than a busser job. For example, what is the shift schedule like, and who manages that? Smile and be personable. How to Answer.

Scheduling 158

Scheduling Communication Special Events Training 158

Les Roches

DECEMBER 28, 2023

Front of house positions Front of house (FOH) refers to operations in the public-facing section of the restaurant. Let’s go over four key front-of-house roles. Server Servers have direct communication with customers. FOH defines your customer experience.

Front of House 52

Front of House Server Back of House Training 52

7 Shifts

FEBRUARY 7, 2024

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Restaurant employee scheduling software Other than having a good product, your staff and how you manage them is the ultimate marker of restaurant success.

POS Systems 125

POS Systems Scheduling Front of House Accounting 125

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Health, Allergen, and Food Safety Training and Certifications.

Back of House 148

Back of House Front of House Server Download 148

7 Shifts

MARCH 16, 2022

Take note of employees who demonstrate initiative, integrity, or management potential and present them with special projects, training responsibilities, and other developmental opportunities. Communicate Company Goals and Values. Provide Ongoing Career Development or Training. Another key strategy is talent management.

Scheduling 148

Scheduling Server Communication Training 148

Modern Restaurant Management

APRIL 29, 2021

.” The $15 minimum wage is a myth – most restaurants are having to pay close to that now, Her longer-term predictions include: Operators are leaving “small” menus developed for delivery in place in order to cut down on the complexity of orders and training required. He got creative on how to source employees.

Scheduling 221

Scheduling Training Server Pricing 221

Modern Restaurant Management

SEPTEMBER 7, 2021

Kelly McCutcheon, vice president of training at Hopdoddy Burger Bar based out of Austin, Texas, described the group’s new experiment with easy restaurant hiring. Some restaurants are increasing wages to at least $15 per hour or experimenting with sharing tips between front of house and back of house to create more of a team environment.

Back of House 208

Back of House Front of House Training Scheduling 208

7 Shifts

JULY 12, 2023

You're classically trained. Also giving them the time off that they need and also trying to make sure that they're scheduled to have two days off consecutively together. And once they're on board, engaging in constant communication with them and finding out what they need. "It What are we going to do? So what do you want to do?

Server 148

Server Book Catering Training 148

Les Roches

APRIL 3, 2023

Restaurant managers must be knowledgeable about every aspect of their business, from front-of-house restaurant operations to food preparation and presentation. They include: Hiring and training employees The first step in being a restaurant manager is hiring the right staff.

Budgeting 52

Budgeting Customer Service Communication Training 52

7 Shifts

JUNE 11, 2021

The traditional back-of-house and front-of-house roles are a relic of the past. My advice is to communicate with your manager about what success looks like for you. says Rachael Nemeth, CEO, Co-founder of Opus Training. ” Servers have become sanitation experts. Chefs have had to become food packing experts.

Server 143

Server Front of House Scheduling Back of House 143

7 Shifts

SEPTEMBER 28, 2020

However, those with experience on the front-of-house (FOH) side of restaurants know there's more to server duties than meets the eye. These duties may take half an hour or so, so make sure to account for that time when scheduling shifts. Server side work duties are just as crucial as primary duties.

Server 78

Server Sanitation Accounting Communication 78

7 Shifts

AUGUST 25, 2021

Many restaurants also opened up jobs for crew members, with descriptions saying they are responsible for helping all around the restaurant, both front of house and back of house. From hiring, onboarding, training and other employee-related expenses, it's important the new hires that are found will stay on the team.

Server 78

Server Front of House Back of House Scheduling 78

Modern Restaurant Management

MARCH 11, 2020

We’re also supporting operators with the right tools to help front-of-house staff sell new menu items and deliver the highest-quality experience every day.” Tools to Simplify Staff Training. ” Spring Scoop highlights include: Elevated, Upsell-Worthy Bar-and-Grill Favorites. SpotOn Secures $50M Funding.

Procurement 154

Procurement Marketing Scheduling Events 154

The Restaurant Times

APRIL 13, 2022

In other words, you should address your restaurant’s objectives and long-term goals, along with opening and closing schedules. Although the kitchen staff mainly uses it, it may also be a valuable reference for the front of house staff as they too should be able to answer customer queries about food preparation.

Front of House 52

Front of House Information Scheduling Reservations 52