Modern Restaurant Management

JUNE 8, 2020

Restaurants owners across the country are cleaning, sanitizing, and organizing in preparation for reopening in the post-COVID-19 era. Common sanitation precautions being taken include lowered occupancy limits, mask requirements, and in-house social distancing. Cleaning/sanitizing/disinfecting. We’re open.

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Sanitation Communication Download Document 202

Modern Restaurant Management

NOVEMBER 2, 2023

Training and education are imperative. Not implementing proper cleaning and sanitizing procedures can be a big issue. Many restaurant owners may not understand the difference between cleaning and sanitizing and may not have a proper cleaning schedule in place.

Sanitation 189

Sanitation L&D Training Book 189

Modern Restaurant Management

SEPTEMBER 8, 2021

Hygiene and cleanliness often go hand in hand, but adoption and follow-through with measures like disinfection , handwashing , and hand sanitizer use within commercial facilities were not as consistent prior to the COVID-19 pandemic. Communicating Cleanliness. Building Trust Through Cleanliness. What Can You Do Now?

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Sanitation Communication POS Systems Training 195

Modern Restaurant Management

OCTOBER 14, 2022

Communicate Clearly. For this to happen, there needs to clear, consistent communication between various parties. Make sure that your staff is thoroughly trained to make your restaurant as allergen-friendly as possible. Likewise, ensure that servers are trained to ask all customers about potential allergies when taking orders.

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Server Communication Training Front of House 189

Synergy Suite

JANUARY 17, 2023

They communicate with the kitchen staff to make sure menu items don’t run low, and sometimes they even help with food prep, or putting dishes together themselves. Because they have so much responsibility, the training of front-line crew members is a vital component for every quick-service and fast casual restaurant.

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Training Customer Service Communication Sanitation 52

Modern Restaurant Management

OCTOBER 15, 2021

Four significant benefits to using digital tools include their ability to: increase safety, quality, accuracy, productivity, and efficiency, minimize risks, train and empower your employees, and manage COVID protocols. Train and Empower Your Employees. Increase Safety, Quality, Accuracy, Productivity, and Efficiency.

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Training Sanitation Information Communication 197

Modern Restaurant Management

MARCH 10, 2020

In response to Coronavirus concerns: Danny Meyer tweeted that The Modern would be closed for a day and every inch sanitized after a guest tested positive for COVID-19, despite being told by the NYS Health Commissioner says no risk of transmission; “Team & guests come first,” the hospitality leader concluded.

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Sanitation Communication Property Management Training 206

Modern Restaurant Management

OCTOBER 6, 2021

.” GSF USA recommends the following: Develop a comprehensive cleaning plan and train staff – Work with a trusted service provider to outline a detailed cleaning plan that specifies cleaning tasks and frequencies. Most importantly, train staff to use cleaners, disinfectants and tools correctly.

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Sanitation Training Communication Presentation 166

Modern Restaurant Management

APRIL 8, 2020

Now is the time to get ahead and make sure you are equipped to adequately address what customers will likely be worried about most: restaurant cleanliness and sanitation. Sanitizing – reducing, not killing, the occurrences and growth of bacteria, viruses and fungi on a surface. from the surface.

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Sanitation Communication Back of House Training 212

Modern Restaurant Management

OCTOBER 6, 2021

Increase Stickiness of Training Information. Many restaurants are essentially having to train new staff right now. Particularly for employees just starting in foodservice, it’s all too easy to forget information from training that can expose your business to risk. Monitor Pandemic Health and Sanitation.

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Scheduling Sanitation Training Document 199

Modern Restaurant Management

FEBRUARY 28, 2023

Some of the most common impediments to employee engagement and retention include: insufficient or improper onboarding processes for new staff, ineffective or even chaotic communication with workers, and little or no acknowledgement of great performance at work. These lead to poor employee experience and often frustration among staff.

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Communication Scheduling Training Sanitation 197

Modern Restaurant Management

DECEMBER 22, 2020

Open and clear communication across our organization has been pivotal. In terms of operations, we enhanced our already stringent sanitation and safety protocols to comply with new government regulations, but ultimately, we needed to effectively and clearly communicate these changes externally to instill confidence in our customers.

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Sanitation Communication Catering Accounting 197

Modern Restaurant Management

MAY 19, 2020

Restaurants must build trust, communicate safety and clearly establish value. While the operational and financial impact of social distancing must be top of mind, nearly as important as what you do will be how you communicate these changes to your guests. Restaurants must build trust, communicate safety and clearly establish value.

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Sanitation Communication Reservations Server 189

Modern Restaurant Management

JULY 29, 2020

For large-scale restaurant operations, now is the time to double down on stringent standards, good customer communication, and consistent application of your standards. Communicate Standards and Keep Everyone in the Loop. With complicated instructions and shifting rules, communication is key to preventing a miscue.

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Back of House Communication Sanitation Front of House 215

Modern Restaurant Management

JULY 10, 2020

Once a check of the normal operational, cleaning and sanitation issues confronting a food facility has been completed, restaurants now are faced with new challenges and guidelines brought on by COVID-19. Infection control, including employee wellness checks, identifying high touch surfaces and increasing cleaning and sanitizing schedules.

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Sanitation Training Scheduling Document 171

Modern Restaurant Management

JUNE 28, 2021

Adjusting Hours and Customer Communication. Training, Training, Training … Making Current Staff and Managers Better. Because of COVID, customers notice everything related to sanitation. One way that many restaurants are dealing with this labor shortage is by adjusting hour or days of operation.

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Server Reservations Sanitation Training 186

Modern Restaurant Management

JUNE 25, 2020

Communicate Return Criteria. After a plan is approved, communicate directly and often with employees about the primary information relating to their return. Before ramping up operations, conduct training meetings with staff to discuss your restaurant’s protocol for reporting injuries and symptoms. Foster Good Hygiene.

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Training Communication Sanitation Document 218

7 Shifts

DECEMBER 18, 2023

From cleaning flat tops to refilling sanitizers, it’s easy for tasks to get lost in the shuffle. Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Having a secure, business-centric communication tool allows you to share schedules and announcements instantly.

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POS Systems Scheduling Reservations Communication 158

Modern Restaurant Management

JUNE 7, 2021

Restaurants can start by placing hand sanitizer stations at the entrance and in all high traffic areas. Each station should be accompanied by signs to remind customers that “right now” is a perfect time to sanitize. Although not as great, the risk of surface transmissions is still present. Drive thru headsets. In the U.S.,

Sanitation 212

Sanitation Training Communication Presentation 212

Modern Restaurant Management

OCTOBER 28, 2020

From customizable protective shields and partitions to hand sanitizing stations and tricks for taking an outdoor dining space to the next level (umbrellas and planters, anyone?), Build Sanitization Stations into Your Design. The CDC has even issued guidance for when to use soap and water versus when to use alcohol-based hand sanitizer.

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Sanitation Customer Service Information Server 212

Modern Restaurant Management

MARCH 3, 2022

A great way to get started is by establishing a cleaning checklist and assigning when certain areas will likely need cleaning and sanitizing. Cleaning your tools helps to reduce cross contamination, and training employees on why and when to use color-coded tools is key. Communicate Your Cleaning Steps for Success.

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Maintenance Front of House Communication Guest Satisfaction 196

Modern Restaurant Management

JUNE 17, 2020

Essential to calming the storm is communication with your customers. Share that you have enhanced protocols for sanitization. Let them know if you spent money on having your air vents sanitized. Inform them of the training you have provided to your staff on these measures. Lastly, train your management on the foregoing.

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Sanitation Communication Information Training 197

7 Shifts

SEPTEMBER 28, 2020

Sanitizing surfaces often has become extremely important during the COVID-19 pandemic. Additionally, a bartender, rather than a server, should be accountable for sanitizing TV remotes and refilling bar garnishes. Best Practices for Managing Side Duties Communication and to-do lists are crucial to successfully managing server side work.

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Server Sanitation Accounting Communication 78

The Restaurant Times

JULY 27, 2020

While the use of a reusable menu is not recommended, but for a restaurant using such a menu, it is advisable to clean and sanitize it before handing it over to any customer. Therefore it’s important to gradually reopen the entire business while putting a strict sanitization and social distancing protocol in place.

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Sanitation Training Communication Server 97

Modern Restaurant Management

JUNE 16, 2020

Specializing in Hawaii-inspired plate lunches and comfort food since 1976, the brand took other initiatives including: Navigated new rules on the fly, while ensuring open lines of communication with its franchisees, who are treated like family – the company’s motto is “We Are Ohana (family).”

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Communication Sanitation Marketing Budgeting 147

Modern Restaurant Management

NOVEMBER 25, 2020

Their employees are washing their hands frequently and placing hand sanitizers around their establishment for employees and guests to use. Communicate with Customers and Employees. Communicate often – in person, through social media, during staff meetings, via signage, etc.– Prioritize Training.

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Training Communication Sanitation Information 221

7 Shifts

DECEMBER 13, 2021

Restaurant Workers Say Sanitation Is Important for their Satisfaction. of employees rated sanitation efforts of ultra-high importance, with an average score of 4.1 Across all roles, employees report that the areas that are most impactful when it comes to workplace satisfaction are: Their team—Coworkers, Managers, and Communication.

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Sanitation Scheduling Communication Events 148

Modern Restaurant Management

SEPTEMBER 1, 2020

Make Staff Training a Priority. The most successful operators make an early and ongoing commitment and investment in staff training. Contactless ordering and payment platforms will make it easier for your guests to communicate with you. For example, when guests order for themselves, they experience fewer order errors.

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Front of House Server Demo Guest Satisfaction 230

Modern Restaurant Management

MAY 13, 2020

Identify and communicate operational priorities. What activities will be required to support staff – like hygiene requirements and training on disinfection policies and procedures? If new employees haven’t been trained or current workers given a refresher, given the circumstances, now is a good time to do so.

Training 206

Training Scheduling Sanitation Accounting 206

7 Shifts

DECEMBER 18, 2023

From cleaning flat tops to refilling sanitizers, it’s easy for tasks to get lost in the shuffle. Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Having a secure, business-centric communication tool allows you to share schedules and announcements instantly.

POS Systems 78

POS Systems Scheduling Reservations Communication 78

Modern Restaurant Management

SEPTEMBER 8, 2020

Applying it can be a part of your multi-layer strategy for reopening your restaurant, in addition to social distancing, self-service options and additional sanitization efforts. And in most cases, trained professionals are who actually apply the anti-microbial coating to device surfaces using a spray, plastic film or wipe.

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Sanitation Communication Training Events 196

7 Shifts

MAY 11, 2020

.” — Erica Gillespie, Ani Ramen Spend some time figuring out how long you’ll need to properly (and successfully) reopen—with considerations for new employee health & safety training, inventory delivery, PPE equipment orders, menu planning, etc. Sanitization and cleaning ?? Book a demo to learn more.

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Sanitation Scheduling Menu Planning Blog 147

Modern Restaurant Management

JANUARY 7, 2020

Proper training is a necessary expense and it's important to remember that training is a never-ending cycle. Staff needs to be continually reminded of all essential training to set a clear expectation for all employees. Safety and Sanitation. This is not the proper place for full training. Immediate concerns.

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Training Server Sanitation Information 153

Modern Restaurant Management

MAY 6, 2020

Safety Measures and Training. Even without dine-in service, restaurants that remained open for takeout and delivery orders have had to comply with strict measures for cleaning and employee safety — regular sanitizing of surfaces, wearing gloves and masks, etc.

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Document Training Sanitation Accounting 183

7 Shifts

FEBRUARY 7, 2024

Happy, engaged, well-trained employees can make or break your business (and so can having the right amount of those employees on the clock at the right times). Digital systems also give employees more autonomy and better tools for communicating their availability, which tends to increase engagement.

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POS Systems Scheduling Front of House Accounting 125

7 Shifts

MARCH 16, 2022

Take note of employees who demonstrate initiative, integrity, or management potential and present them with special projects, training responsibilities, and other developmental opportunities. Communicate Company Goals and Values. Provide Ongoing Career Development or Training. Another key strategy is talent management.

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Scheduling Server Communication Training 148

Hotel Business

OCTOBER 2, 2023

Staff members are trained to constantly be on the lookout for risks throughout the facility and either take steps to eliminate the risk or inform management. Remind guests that they need to sanitize and return the equipment after use, and to keep the floor clear. Post signs. Usually, a simple posted sign serves as a good reminder.

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Maintenance Housekeeping Sanitation Blog 116