The Restaurant Times

JULY 5, 2020

Not only must the staff be trained to follow the new safety guidelines, but restaurants must also be mindful of various customer touchpoints that may present risks. A reduced menu will make life easier for your staff and help them focus on maintaining proper sanitation and serving the customers in a hygienic environment. .

Sanitation 90

Sanitation Communication Front of House Pricing 90

Les Roches

MAY 24, 2023

You’ll also be responsible for planning staff training , such as making sure front-of-house staff know how to use any PoS (point-of-sale) system that you use, and ensuring that your kitchen staff all have appropriate food safety and sanitation training. These also play into effective teamwork.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

Les Roches

MAY 9, 2023

You’ll also be responsible for planning staff training, such as making sure front-of-house staff know how to use any PoS (point-of-sale) system that you use, and ensuring that your kitchen staff all have appropriate food safety and sanitation training. These also play into effective teamwork.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

Modern Restaurant Management

MARCH 10, 2021

That means that waitstaff can digitally communicate with the BOH without losing the ticket itself. This is the perfect tool for training, and in fact can be programmed with phantom tickets —non-food-related orders— to remind staff to take on other tasks. Modern restaurant tech centers around a kitchen display system (KDS).

Back of House 190

Back of House Front of House Information Reservations 190

Modern Restaurant Management

DECEMBER 28, 2020

Through better employee training in 2021, brands can make sure their five-star app isn’t ruined by a disjointed in-person experience. With fewer front-line staff available for customer interactions we’re bound to see digital signage utilized to communicate instructions and order status as well.

Events 230

Events Sanitation Marketing Communication 230

Modern Restaurant Management

MARCH 25, 2021

That means that waitstaff can digitally communicate with the BOH without losing the ticket itself. This is the perfect tool for training, and in fact can be programmed with phantom tickets —non-food-related orders— to remind staff to take on other tasks. Modern restaurant tech centers around a kitchen display system (KDS).

Back of House 88

Back of House Front of House Information Reservations 88

Modern Restaurant Management

JUNE 8, 2020

Restaurants owners across the country are cleaning, sanitizing, and organizing in preparation for reopening in the post-COVID-19 era. Common sanitation precautions being taken include lowered occupancy limits, mask requirements, and in-house social distancing. Cleaning/sanitizing/disinfecting. We’re open.

Sanitation 203

Sanitation Communication Download Document 203

Modern Restaurant Management

JULY 29, 2020

For large-scale restaurant operations, now is the time to double down on stringent standards, good customer communication, and consistent application of your standards. For franchises, that means making sure your evaluations and data collection house in order. Communicate Standards and Keep Everyone in the Loop.

Back of House 215

Back of House Communication Sanitation Front of House 215

7 Shifts

SEPTEMBER 28, 2020

However, those with experience on the front-of-house (FOH) side of restaurants know there's more to server duties than meets the eye. Sanitizing surfaces often has become extremely important during the COVID-19 pandemic. Server side work duties are just as crucial as primary duties.

Server 78

Server Sanitation Accounting Communication 78

7 Shifts

MARCH 16, 2022

Take note of employees who demonstrate initiative, integrity, or management potential and present them with special projects, training responsibilities, and other developmental opportunities. Communicate Company Goals and Values. Provide Ongoing Career Development or Training. Another key strategy is talent management.

Scheduling 148

Scheduling Server Communication Training 148

7 Shifts

FEBRUARY 7, 2024

Happy, engaged, well-trained employees can make or break your business (and so can having the right amount of those employees on the clock at the right times). Digital systems also give employees more autonomy and better tools for communicating their availability, which tends to increase engagement.

POS Systems 125

POS Systems Scheduling Front of House Accounting 125

Les Roches

APRIL 3, 2023

This includes overseeing staff, inventory management, creating menus and pricing dishes, ensuring customer satisfaction, and adhering to sanitation and safety regulations. Restaurant managers must be knowledgeable about every aspect of their business, from front-of-house restaurant operations to food preparation and presentation.

Budgeting 52

Budgeting Customer Service Communication Training 52

Modern Restaurant Management

JULY 1, 2020

Reach3 is taking an ongoing look at consumer sentiment about restaurants and food retailing to determine how Americans really feel about issues such as sanitization, social distancing and the potential for exposure to infection and how they might be a barrier to visitation as restaurants reopen.

Travel and Tourism 180

Travel and Tourism Communication Training Sanitation 180

7 Shifts

JUNE 11, 2021

The traditional back-of-house and front-of-house roles are a relic of the past. Servers have become sanitation experts. My advice is to communicate with your manager about what success looks like for you. says Rachael Nemeth, CEO, Co-founder of Opus Training. ” Chefs have had to become food packing experts.

Server 143

Server Front of House Scheduling Back of House 143

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. We’re already starting to see fully automated restaurants, both in the front of the house and back of the house.

Catering 216

Catering Marketing Customer Service Front of House 216

Modern Restaurant Management

MAY 27, 2020

Enhanced training, signage, and behavioral “nudges” Implementing health checks and temperature monitoring. Added sanitizing stations. Ensuring proper handwashing and employee training will be critical, as well as proactively and thoughtfully communicating these practices to customers. "PathSpot

L&D 177

L&D Sanitation Marketing Download 177

Modern Restaurant Management

AUGUST 5, 2020

Instead of sending documents to regional offices, employees can add their documents, sign forms, and undergo training on Delightree. It can be used on any iOS or Android devices, providing a mobile POS for front-of-house staff to take customers’ orders or add to the digital tabs started by customers who scan the QR code on their table.

Server 211

Server Marketing Bookkeeping Document 211

Modern Restaurant Management

JUNE 19, 2020

Health & Safety Measures : Businesses can tell consumers if they are enforcing social distancing, sanitizing between customers, mandating staff wear masks and/or gloves, providing hand sanitizer or contactless payment, and more, top photo. Ensuring clean through rigorous, on-demand training, auditing and compliance verification.

Sanitation 145

Sanitation Information Marketing Document 145

Modern Restaurant Management

DECEMBER 31, 2019

Menus need to diversify to keep patrons coming back for more, but more personalized options mean more training for staff. Combined with limited space for product storage given the need to devote space to front of house activities, restaurant managers will need creative solutions to make their business more efficient.

POS Systems 138

POS Systems Marketing Training Pricing 138

EATER

MAY 20, 2020

The groups behind Safety First plan to release more front of house guidance soon. Delivery vehicles should be cleaned and sanitized between deliveries. Utilize technology — mobile ordering, contactless payment, digital staff communications — to reduce person-to-person contact. Black Sheep Restaurant Group.

Sanitation 105

Sanitation Communication Front of House Information 105

EATER

MAY 14, 2020

The groups behind Safety First plan to release more front of house guidance soon. Delivery vehicles should be cleaned and sanitized between deliveries. Utilize technology — mobile ordering, contactless payment, digital staff communications — to reduce person-to-person contact. Black Sheep Restaurant Group.

Sanitation 98

Sanitation Communication Front of House Information 98